[2026-05-26 01:11:08] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","text":"Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.29;\tiprev=pass (mail-ukwestazon11011029.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.29;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.29 ARC-Authentication-Results: i=1; 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Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@scottish.onmicrosoft.com : pass}","to":"\"evidence@mmalegal.co.uk\" "} [2026-05-26 01:11:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 01:11:08, 2026-05-26 01:11:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 01:11:08, 2026-05-26 01:11:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 01:12:36] production.DEBUG: Inbound email data {"SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"aa.Subject Access Request ","subject":"Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@scottish.onmicrosoft.com : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","text":"Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_000_CWXP123MB5132A23CC080FC6C169296BF850A2CWXP123MB5132GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=gVxdn8V3sh2AqO/NjVperK7GDUic3WmWDUFyaXRiZW0=; b=UCfWbUaeIG+VAecakJgu0GzrGwfa2pzAq9t4wG+1sJcWIexdZeNZbPy8AGrtxl1yopz4Cz9WIVyvO1PWzaDvsFTbiYJoZz/gy1ejotDFLp3MMRxuMbAkYUIUA3wHgEf4XhyO1XxSKFMFUJhqPFpNbfHaef2wfgSGqTKUYIdbAr8= Date: Mon, 25 May 2026 08:09:50 +0000 From: aa.Subject Access Request Importance: high In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k22dmkCaRdieQweqbQaAeA for ; Mon, 25 May 2026 08:09:54.212 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRQNl-00000001Buk-0h44\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 09:09:53 +0100 Received: from mail-ukwestazon11011050.outbound.protection.outlook.com ([52.101.100.50] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRQNk-00000003GjG-2PL9\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 09:09:52 +0100 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:137::5) by LO3P123MB3306.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:106::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.17; 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DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.98); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.95) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.100.50(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.50:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [3] X-Symbol: DKIM_REPUTATION(-0.41) [-0.4130495301703] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.72) [-0.72758574108814] X-Symbol: SPF_REPUTATION_HAM(-0.58) [-0.58372056344793] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWXP123MB5132A23CC080FC6C169296BF850A2@CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -2.5 (--) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(4143699003)(5023799004)(6133799003)(11063799006)(56012099003)(18002099003)(22082099003)(13003099007)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|69100299015|376014|366016|38070700021|4143699003|5023799004|6133799003|11063799006|56012099003|18002099003|22082099003|13003099007|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 501f6269-e3f0-4d82-8906-08deba34fe89 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP123MB5132:EE_|LO3P123MB3306:EE_","sender_ip":"185.151.28.76"} [2026-05-26 01:12:36] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
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, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 01:12:36, 2026-05-26 01:12:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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please (i) contact the sender by email reply; (ii) delete the email from your system; .
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, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 01:12:36, 2026-05-26 01:12:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 01:30:38] production.DEBUG: Inbound email data {"html":"
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_005_LOBP123MB8668134645F573488170E6D38A0A2LOBP123MB8668GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xu5pByouATgzM3od8aqv4QQ44PmOZZvyIkZWbThPC5Y=; b=pvtVea4swPND3TbiLR6ot5BU9dAaFfUjNpKbiM23/hY0N1l7EBEnvx0Exgxc0RF5zk3Mnc4jirPt6/okrR79QzD9A3sbjiw26A8xRjoZv76RmO0zeHwS2sfRcfMNBH1oH4bPkB0yL0ffBiDFsOitfJuw+6H5mltNYCmU7HRPlhrdGKlRNBtIVB38bLBaBUcLVt+Bdpr8phZ/CMZi6G0Es6x+3sz+g2rP6v0Qpp01mu0cJGohE8GltF8OAFvAdiPa5Z9R8wuCBnOSfIDaPF0kRbKXAGRPGEKOPkwWsikI32e8SxRjCy14LMFXpjFEQA4mdaNTGafPFnjVFvECQ8avfQ== Date: Mon, 25 May 2026 14:27:55 +0000 From: TAY informationgovernance In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id PZXSyqzNQYmRzJuPl4pxaw for ; Mon, 25 May 2026 14:27:59.387 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRWHe-00000005EOv-1FTZ\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from mail-uksouthazon11012055.outbound.protection.outlook.com ([52.101.96.55] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRWHd-000000048X0-3OER\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:47f::22) by CWLP123MB7446.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:220::9) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpv86jrcrdsd30cpnrO7o"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php3g12r8jqlugj6xQtpLW"}} [2026-05-26 01:30:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96\x0D\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 01:30:38, 2026-05-26 01:30:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 01:30:38, 2026-05-26 01:30:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 02:15:45] production.DEBUG: Inbound email data {"html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Subject Access Request","text":"Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"}}","content-ids":"{\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php7nvc5gg5iavnb3qL0HG"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php5vjgp0l0l81lbhJegvp"}} [2026-05-26 02:15:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 02:15:45, 2026-05-26 02:15:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 02:15:45, 2026-05-26 02:15:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 02:31:47] production.DEBUG: Inbound email data {"html":"

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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CWXP265MB1846:EE_|LO0P265MB7041:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","from":"","subject":"NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281","text":"Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","cc":"","sender_ip":"185.151.28.76","SPF":"softfail","to":""} [2026-05-26 02:31:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 02:31:47, 2026-05-26 02:31:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 02:31:47, 2026-05-26 02:31:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 04:11:10] production.DEBUG: Inbound email data {"from":"aa.Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","text":"Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","to":"\"evidence@mmalegal.co.uk\" ","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.29;\tiprev=pass (mail-ukwestazon11011029.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.29;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.29 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=aapct.scot.nhs.uk; dmarc=pass action=none header.from=aapct.scot.nhs.uk; dkim=pass header.d=aapct.scot.nhs.uk; arc=none ARC-Message-Signature: i=3; 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DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.34); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.80) [asn: 8075(-0.17), country: US(-0.00), ip: 52.101.100.29(-0.63)] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [3] X-Symbol: DKIM_REPUTATION(-0.64) [-0.64834694404146] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62940577384281] X-Symbol: SPF_REPUTATION_HAM(-0.80) [-0.80720362403582] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWXP123MB51320250207539F11D9DE373850A2@CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -3.0 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(4143699003)(5023799004)(6133799003)(11063799006)(56012099003)(18002099003)(22082099003)(13003099007)(8096899003);DIR:OUT;SFP:1101; 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Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 04:11:10, 2026-05-26 04:11:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 04:11:10, 2026-05-26 04:11:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 04:12:38] production.DEBUG: Inbound email data {"dkim":"{@scottish.onmicrosoft.com : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"aa.Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","text":"Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Mon, 25 May 2026 08:09:50 +0000 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM ([fe80::555b:96a2:aa1e:c2b5]) by CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM ([fe80::555b:96a2:aa1e:c2b5%4]) with mapi id 15.21.0048.019; Mon, 25 May 2026 08:09:50 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of aapct.scot.nhs.uk designates 52.101.100.50 as permitted sender) client-ip=52.101.100.50; envelope-from=SubjectAccessRequest@aapct.scot.nhs.uk; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Mon, 25 May 2026 09:09:52 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262 Thread-Index: AQHc7B3cjzCplSYFDUy4klc0HArIOw== Thread-Topic: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262 To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: SubjectAccessRequest@aapct.scot.nhs.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 501f6269-e3f0-4d82-8906-08deba34fe89 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 25 May 2026 08:09:50.4450 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: XlDzoC0IUa7+oaEu5TZ9iMlfIyln/aWsPR/vmAPMX3FGy2kNhhHpemIqQgff7+SFB5lpNBtrqe4SDMYJmIxhMshWKaanEb8cRCFqmMD1V1Y= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO3P123MB3306 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.100.50 X-OriginatorOrg: aapct.scot.nhs.uk X-Priority: 1 X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: HAS_X_PRIO_ONE(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-0.98) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.95) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(-0.41) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.72) Symbol: SPF_REPUTATION_HAM(-0.58) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); 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From address is listed in Mailspike RWL - possibly legit [52.101.100.50:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [3] X-Symbol: DKIM_REPUTATION(-0.41) [-0.4130495301703] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.72) [-0.72758574108814] X-Symbol: SPF_REPUTATION_HAM(-0.58) [-0.58372056344793] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWXP123MB5132A23CC080FC6C169296BF850A2@CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -2.5 (--) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(4143699003)(5023799004)(6133799003)(11063799006)(56012099003)(18002099003)(22082099003)(13003099007)(8096899003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|69100299015|376014|366016|38070700021|4143699003|5023799004|6133799003|11063799006|56012099003|18002099003|22082099003|13003099007|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 501f6269-e3f0-4d82-8906-08deba34fe89 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP123MB5132:EE_|LO3P123MB3306:EE_","SPF":"fail"} [2026-05-26 04:12:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 04:12:38, 2026-05-26 04:12:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 04:12:38, 2026-05-26 04:12:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 04:30:39] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.informationgovernance@nhs.scot\"}","dkim":"{@nhs.scot : pass}","html":"
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_005_LOBP123MB8668134645F573488170E6D38A0A2LOBP123MB8668GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xu5pByouATgzM3od8aqv4QQ44PmOZZvyIkZWbThPC5Y=; b=pvtVea4swPND3TbiLR6ot5BU9dAaFfUjNpKbiM23/hY0N1l7EBEnvx0Exgxc0RF5zk3Mnc4jirPt6/okrR79QzD9A3sbjiw26A8xRjoZv76RmO0zeHwS2sfRcfMNBH1oH4bPkB0yL0ffBiDFsOitfJuw+6H5mltNYCmU7HRPlhrdGKlRNBtIVB38bLBaBUcLVt+Bdpr8phZ/CMZi6G0Es6x+3sz+g2rP6v0Qpp01mu0cJGohE8GltF8OAFvAdiPa5Z9R8wuCBnOSfIDaPF0kRbKXAGRPGEKOPkwWsikI32e8SxRjCy14LMFXpjFEQA4mdaNTGafPFnjVFvECQ8avfQ== Date: Mon, 25 May 2026 14:27:55 +0000 From: TAY informationgovernance In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id PZXSyqzNQYmRzJuPl4pxaw for ; Mon, 25 May 2026 14:27:59.387 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRWHe-00000005EOv-1FTZ\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from mail-uksouthazon11012055.outbound.protection.outlook.com ([52.101.96.55] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRWHd-000000048X0-3OER\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:47f::22) by CWLP123MB7446.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:220::9) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","from":"TAY informationgovernance ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-fgnzn4wz.png\",\"name\":\"Outlook-fgnzn4wz.png\",\"type\":\"image/png\",\"content-id\":\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\"},\"attachment2\":{\"filename\":\"Outlook-2mgx0tl3.png\",\"name\":\"Outlook-2mgx0tl3.png\",\"type\":\"image/png\",\"content-id\":\"8e649580-aae4-4ec2-8333-c94ed2e17123\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php94jq1akd1le0bXL4UPc"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvenl8um3s8rt8ShQE9l"}} [2026-05-26 04:30:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96\x0D\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 04:30:39, 2026-05-26 04:30:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 04:30:39, 2026-05-26 04:30:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 05:15:47] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.24;\tiprev=pass (mail-uksouthazon11012024.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.24;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass 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(mail-uksouthazon11012024.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.24;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.96.24 Content-Type: multipart/related; boundary=\"_005_LO0P123MB6414497771D5066ED881094BB10A2LO0P123MB6414GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=n8xbfnX4BcU2OjNT511nBap0nOY/cMN8In3zSKckPLk=; b=riWSRPiLLR18w+NfS+2vVGVLnSLG8m74BtjqIIeYocQj60sKCfidh9q4iHkYGyXzQQvZWzSfrCjV8OAl0w1JMK/ya6xHuRCOua5MrqHhUHOtP2a6TzJZ4Z5NdHeXt/dpat7PAZDuZZzo+xzzcfjV9ZMlCyO6lXUvr7GovafwQXkY40hXAectdAIaCNQKmrs5nbXzqJ9fMiopyxGsFsNw6Ae990RiInEUASIZbblzl+TFuMN0AiMwV+V9PWXBBUcr9D5U4S/rqdgiTA0ovsz4JJiP8nf5uT0dk7vSIHUdbMVTdvhq4uS9L60g0erWBjdTr3PdDK/QoCTeOIBv7g9UVg== Date: Mon, 25 May 2026 15:01:33 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 3FBktCrjQmSOhFDbXkGoEg for ; Mon, 25 May 2026 15:01:37.129 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRWoB-00000005NXh-43I1\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 16:01:36 +0100 Received: from 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Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","sender_ip":"185.151.28.75","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","dkim":"{@nhs.scot : pass}","subject":"Re: Subject Access Request","html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phprvhlpr20v2ha5Mb80WV"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php8kg3efug5tu91APO1b2"}} [2026-05-26 05:15:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 05:15:47, 2026-05-26 05:15:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 05:15:47, 2026-05-26 05:15:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 05:31:49] production.DEBUG: Inbound email data {"from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","html":"

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


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References: Resent-Date: Mon, 25 May 2026 13:29:03 +0100 Resent-From: evidence@mmalegal.co.uk Sender: Subject: NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281 Thread-Index: AdzsQdtsCK4R+EytS6Ow3vuMCuB0WQ== Thread-Topic: NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281 To: X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 1:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFtZSCUJGgNGKwcaCwcaCQYoBhobCwccBAkGDEYPBx5GHQNIWUhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hYSFpIWVtIWV5cRllbXEZZW11GUEhQSFhIWEhZSFhIWEhYSFpbSA0eAQwNBgsNKAUFCQQNDwkERgsHRh0DSFg= X-FEAS-Client-IP: 164.134.135.8 X-Forwarded-For: Mark.Corcoran@nrscotland.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 25 May 2026 12:28:56.0343 (UTC) FILETIME=[0E22CA70:01DCEC42] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: nrscotland.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_SOME(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-0.20) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: RCPT_COUNT_TWO(0.00) Symbol: IP_REPUTATION_HAM(-0.79) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: FORGED_SENDER(0.30) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: DKIM_TRACE(0.00); 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National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@nrscotland.gov.uk : pass}","SPF":"softfail","subject":"NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281"} [2026-05-26 05:31:49] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 05:31:49, 2026-05-26 05:31:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 05:31:49, 2026-05-26 05:31:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} 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mx.stackmail.com;\tiprev=pass (mail-ukwestazon11011029.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.29;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.29 Content-Type: multipart/alternative; boundary=\"_000_CWXP123MB51320250207539F11D9DE373850A2CWXP123MB5132GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=fZk5jOGEYjuld0FvCDntvLOhn1xT05KWZsfgktDKE9w=; b=DtkN1jz0GbCuxmjnzqml6tbj32AHqJybtWsQ09uw67OVJsjajuWg5lK8bW0QaM0l8MUgOPDtWwrl4ckIdMqmRR9nXvXoKgrdAVgp8FPO+4r1EDCGVB7b8y3TH7m1lq8BNfCFbR5TyN+Qf5lygSsxEOhV0ER0DeHa/MgnYaDW1pA= Date: Mon, 25 May 2026 08:08:18 +0000 From: aa.Subject Access Request Importance: high In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NNdYCgDYQfCHSBDpm88gAw for ; Mon, 25 May 2026 08:08:22.181 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRQMG-000000032Vc-3trc\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 09:08:21 +0100 Received: from mail-ukwestazon11011029.outbound.protection.outlook.com ([52.101.100.29] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRQMG-00000006wiC-1dLy\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 09:08:20 +0100 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:137::5) by LO3P123MB3306.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:106::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.17; Mon, 25 May 2026 08:08:18 +0000 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM ([fe80::555b:96a2:aa1e:c2b5]) by CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM ([fe80::555b:96a2:aa1e:c2b5%4]) with mapi id 15.21.0048.019; Mon, 25 May 2026 08:08:18 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of aapct.scot.nhs.uk designates 52.101.100.29 as permitted sender) client-ip=52.101.100.29; envelope-from=SubjectAccessRequest@aapct.scot.nhs.uk; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Mon, 25 May 2026 09:08:20 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881 Thread-Index: AQHc7B2l5zNoUie7z06Zwg8yTRoHzA== Thread-Topic: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881 To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: SubjectAccessRequest@aapct.scot.nhs.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: bb54a199-2e57-4732-50c9-08deba34c7a7 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 25 May 2026 08:08:18.3673 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: DWpr7S/XCU3SPzUvoD+x58+HFEMahFldrujV6tUlDd8augtfky/cdUibiPy6sKr0Jt4GNA+tTv8NjBjjsGN/Yr26PMkJvWuz4d8ckQIFS2c= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO3P123MB3306 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.100.29 X-OriginatorOrg: aapct.scot.nhs.uk X-Priority: 1 X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: HAS_X_PRIO_ONE(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.34) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.80) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(-0.64) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.62) Symbol: SPF_REPUTATION_HAM(-0.80) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are 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If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0"} [2026-05-26 07:11:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 07:11:11, 2026-05-26 07:11:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 07:11:11, 2026-05-26 07:11:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 07:12:39] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"aa.Subject Access Request ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","html":"
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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boundary=\"_000_CWXP123MB5132A23CC080FC6C169296BF850A2CWXP123MB5132GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=gVxdn8V3sh2AqO/NjVperK7GDUic3WmWDUFyaXRiZW0=; b=UCfWbUaeIG+VAecakJgu0GzrGwfa2pzAq9t4wG+1sJcWIexdZeNZbPy8AGrtxl1yopz4Cz9WIVyvO1PWzaDvsFTbiYJoZz/gy1ejotDFLp3MMRxuMbAkYUIUA3wHgEf4XhyO1XxSKFMFUJhqPFpNbfHaef2wfgSGqTKUYIdbAr8= Date: Mon, 25 May 2026 08:09:50 +0000 From: aa.Subject Access Request Importance: high In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k22dmkCaRdieQweqbQaAeA for ; Mon, 25 May 2026 08:09:54.212 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRQNl-00000001Buk-0h44\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 09:09:53 +0100 Received: from mail-ukwestazon11011050.outbound.protection.outlook.com ([52.101.100.50] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRQNk-00000003GjG-2PL9\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 09:09:52 +0100 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:137::5) by LO3P123MB3306.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:106::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.17; 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DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.98); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.95) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.100.50(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); 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If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.76","SPF":"fail"} [2026-05-26 07:12:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 07:12:39, 2026-05-26 07:12:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 07:12:39, 2026-05-26 07:12:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 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Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 07:30:41] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.informationgovernance@nhs.scot\"}","content-ids":"{\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\":\"attachment1\",\"8e649580-aae4-4ec2-8333-c94ed2e17123\":\"attachment2\"}","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-fgnzn4wz.png\",\"name\":\"Outlook-fgnzn4wz.png\",\"type\":\"image/png\",\"content-id\":\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\"},\"attachment2\":{\"filename\":\"Outlook-2mgx0tl3.png\",\"name\":\"Outlook-2mgx0tl3.png\",\"type\":\"image/png\",\"content-id\":\"8e649580-aae4-4ec2-8333-c94ed2e17123\"}}","html":"
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [nhs.scot:from_mime, nhs.scot:email, nhs.scot:from_smtp, nhs.scot:dkim, mail-uksouthazon11012055.outbound.protection.outlook.com:rdns, LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM:mid, LO0P265CU003.outbound.protection.outlook.com:helo, mmalegal.co.uk:email, scot.nhs.uk:url] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.97) [asn: 8075(-0.17), country: US(-0.00), ip: 52.101.96.55(-0.80)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.55:from] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71117033584564] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.80) [-0.80121963328618] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71001687363139] X-Symbol: DKIM_TRACE(0.00); 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Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe54ih4orj4cc4FmqA3K"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcipkk25dv39ldL4LfP6"}} [2026-05-26 07:30:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96\x0D\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 07:30:41, 2026-05-26 07:30:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 07:30:41, 2026-05-26 07:30:41)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 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[2026-05-26 07:57:10] production.DEBUG: Inbound email data {"to":"MMA Legal ","from":"GRAM Infogovernance ","html":"
Good Morning,
 
Thank you for your enquiry.
 PATIENT NAME: Ms Maureen Helen Reid
PATIENT ADDRESS: 14 Willow Place, Elgan, IV30 4BQ
DATE OF BIRTH:10/01/1954
 
We can confirm that we have received and logged your request.
 
Your unique reference number is - RFI/2026/1567, (please quote this number if you need to contact us again).
 
Upon reviewing the attached Document provided, we note that Part b and Part C are not signed.  Unfortunately, we cannot accept this.
Kindly fill the attached form and sent to us , so that we will process next stage of work.
 
Therefore, we kindly ask that you re-send the Mandate form (incl. your wet signature and applicant wet signature). Please note that without both signed consent we are unable to process your enquiry.
 
If you require any further information, please do not hesitate to contact our team.
 
We look forward to hearing from you.
 
Kind Regards,
Bhavani
Information Governance Admin Assistant
 
 


Information Governance Team 

  

gram.infogovernance@nhs.scot 

Phone : 01224 551549 

               Ext: 51549 

  

NHS Grampian 

Foresterhill Lea Building, 3rd Floor
Foresterhill Rd, Foresterhill Health Campus
Aberdeen
AB25 2ZY


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 April 2026 09:58
To: GRAM Infogovernance <gram.infogovernance@nhs.scot>
Subject: Data Subject Access Request - Ms Maureen Helen Reid
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Ms Maureen Helen Reid
Client Reference: 100063
Client Address: 14 Willow Place, Elgan, IV30 4BQ
Date of Birth: 10/01/1954
Also Known As: 
Name in Care: 
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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PATIENT NAME: Ms Maureen Helen Reid PATIENT ADDRESS: 14 Willow Place, Elgan, IV30 4BQ DATE OF BIRTH:10/01/1954 We can confirm that we have received and logged your request. Your unique reference number is - RFI/2026/1567, (please quote this number if you need to contact us again). Upon reviewing the attached Document provided, we note that Part b and Part C are not signed. Unfortunately, we cannot accept this. Kindly fill the attached form and sent to us , so that we will process next stage of work. Therefore, we kindly ask that you re-send the Mandate form (incl. your wet signature and applicant wet signature). Please note that without both signed consent we are unable to process your enquiry. If you require any further information, please do not hesitate to contact our team. We look forward to hearing from you. Kind Regards, Bhavani Information Governance Admin Assistant Information Governance Team   gram.infogovernance@nhs.scot Phone : 01224 551549                Ext: 51549   NHS Grampian Foresterhill Lea Building, 3rd Floor Foresterhill Rd, Foresterhill Health Campus Aberdeen AB25 2ZY ________________________________ From: MMA Legal Sent: 28 April 2026 09:58 To: GRAM Infogovernance Subject: Data Subject Access Request - Ms Maureen Helen Reid You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Ms Maureen Helen Reid Client Reference: 100063 Client Address: 14 Willow Place, Elgan, IV30 4BQ Date of Birth: 10/01/1954 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","dkim":"{@nhs.scot : pass}"} [2026-05-26 07:57:23] production.INFO: ClassifyInboundEmailJob: message 125 classified as 'dsar_response' (high). [2026-05-26 07:57:29] production.INFO: FindRelatedDsarJob: message 125 — dsar_id=, confidence=low. [2026-05-26 07:57:31] production.INFO: FindRelatedDsarJob: message 125 response_type=acknowledgement. [2026-05-26 07:57:33] production.INFO: FindRelatedDsarJob: message 125 — extracted reference 'RFI/2026/1567' (confidence=high), no DSAR matched. [2026-05-26 07:57:33] production.INFO: FindRelatedDsarJob: message 125 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-05-26 08:15:48] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Subject Access Request","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","attachments":"2","sender_ip":"185.151.28.75","text":"Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.46); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.24(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.24:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.74) [-0.74519977928378] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.6182150707737] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73297515706604] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO0P123MB6414497771D5066ED881094BB10A2@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.2 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-25T15:01:32.861Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Standard; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(366016)(376014)(19092799006)(6049299003)(38070700021)(8096899003)(4053099003)(4013099003)(56012099003)(22082099003)(6133799003)(18002099003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|366016|376014|19092799006|6049299003|38070700021|8096899003|4053099003|4013099003|56012099003|22082099003|6133799003|18002099003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2e00e072-a252-4f53-6122-08deba6e8287 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|LO0P123MB7005:EE_","dkim":"{@nhs.scot : pass}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"}}","content-ids":"{\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php0o76uood7j1p9f2n4e3"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmj4cb95be5jd0T8DyBr"}} [2026-05-26 08:15:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 08:15:48, 2026-05-26 08:15:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 08:15:48, 2026-05-26 08:15:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 08:28:17] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","subject":"24281525 is your Microsoft OneDrive verification code.","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"no-reply@notify.microsoft.com\"}","content-ids":"{\"4c4392fe-6555-4c7a-9982-4eaaa1009bf5\":\"attachment2\",\"8c3cc948-188f-4232-9e77-22393602f00d\":\"attachment1\"}","html":"
\"OneDrive\"
     
  Hello,
  For security purposes, you must enter the code below to verify your account to access MST479 2.pdf. The code will only work for 15 minutes and if you request a new code, this code will stop working.
 
Account verification code:
24281525
  Having problems with the code?
  View the error and make sure that the email identifier is \"Q8J5M1B\". If it's not, look for an updated email or try requesting a new code.
\"\"

Privacy Statement

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To: evidence@mmalegal.co.uk X-Crid: 3f55279e-4452-4e6d-bf4d-bd3efd45ccf4.rcid_2d5917a2-c0a9-1001-5a03-70b7a0e82cfe.wiid_3168a62d-e491-486e-a719-02d449fe20e0.r0 X-Forefront-Antispam-Report: CIP:131.145.146.95;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:uksouth0.notifyp.svc.ms;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(69100299015)(376014)(61400799027)(6049299003)(7149299003)(6143699003)(18002099003)(16102099003)(56012099003)(4053099003)(19003699004)(5143699006)(8096899003)(4076899003);DIR:OUT;SFP:1102; X-Forwarded-For: no-reply@notify.microsoft.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-AntiSpam-MessageData-0: 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 X-MS-Exchange-AntiSpam-MessageData-ChunkCount: 1 X-MS-Exchange-AntiSpam-Relay: 0 X-MS-Exchange-Authentication-Results: spf=none (sender IP is 131.145.146.95) smtp.mailfrom=notify.microsoft.com; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.65.123:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.78) [-0.78157510120315] X-Symbol: GENERIC_REPUTATION(-0.57) [-0.57489048123076] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.57) [-0.57042927710869] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notify.microsoft.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notify.microsoft.com, reject] X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-1.50); DKIM verification succeed [notify.microsoft.com:s=selector1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [4] X-Symbol: IP_REPUTATION_HAM(-0.75) [asn: 8075(-0.18), country: US(-0.00), ip: 52.101.65.123(-0.57)] X-Symbol: WHITELIST_SPF_DKIM(-3.00); Mail comes from the whitelisted domain and has valid SPF and DKIM policies [microsoft.com:d:+, microsoft.com:s:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~, 3:~] Message-ID: OneTimePasscode-3f55279e-4452-4e6d-bf4d-bd3efd45ccf4.rcid_2d5917a2-c0a9-1001-5a03-70b7a0e82cfe.wiid_3168a62d-e491-486e-a719-02d449fe20e0.r0-ioe_1-tid_cd48bec6-89ce-498d-8638-d2647ea8e245-rh_uks_notifyp-aid_73d002e1-ba92-41c1-ac50-92e62caee217@odspnotify X-Milter-Del: X-Spam X-Spam-Score: -6.3 (------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-Tnid: cd48bec6-89ce-498d-8638-d2647ea8e245","SPF":"fail","from":"Microsoft Notifications ","attachment-info":"{\"attachment1\":{\"filename\":\"8c3cc948-188f-4232-9e77-22393602f00d\",\"name\":\"8c3cc948-188f-4232-9e77-22393602f00d\",\"type\":\"image/png\",\"content-id\":\"8c3cc948-188f-4232-9e77-22393602f00d\"},\"attachment2\":{\"filename\":\"4c4392fe-6555-4c7a-9982-4eaaa1009bf5\",\"name\":\"4c4392fe-6555-4c7a-9982-4eaaa1009bf5\",\"type\":\"image/png\",\"content-id\":\"4c4392fe-6555-4c7a-9982-4eaaa1009bf5\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@notify.microsoft.com : pass}","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpupnq5sq6hs5cf9Tpq1h"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php8rpia1tscqrl9sP8MOD"}} [2026-05-26 08:28:19] production.INFO: ExtractMessageAttachmentsJob: attachment 118 (8c3cc948-188f-4232-9e77-22393602f00d) skipped — unsupported type. [2026-05-26 08:28:19] production.INFO: ExtractMessageAttachmentsJob: attachment 119 (4c4392fe-6555-4c7a-9982-4eaaa1009bf5) skipped — unsupported type. [2026-05-26 08:28:22] production.INFO: ClassifyInboundEmailJob: message 126 classified as 'generic' (high). [2026-05-26 08:31:50] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=nrscotland.gov.uk;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=24V5c6/s4VhxpOvFgFIJ5D3zYj6PmSkfX+b7lmHjgvw=;\th=Resent-From:Resent-Date:DKIM-Signature:MIME-Version:Content-Type:\t In-Reply-To:References:Message-ID:Date:Sender:Subject:Cc:To:From;\tb=eICAtAzBOVknK8AqLhHu9pKAUVFL6bARjqDX8a93vrrqXRbKYPqwaSxyjUwKUCmBIAX/f+Dbe7\t 5SoUdQ5lTCYFntMpzONz29rWfET78ds2/Q4iQPHj2EveemFN5xrGmjx7QDjEy77ywqycVa1Ece\t ItHyaKWgWfZ4218s/D3TPBWTHlfNxdMjr62Wg3gUwaS5vjGuA4ug5OCdQsPenoP1QSt8c2kIqM\t L7bSdvdOcwx7/x2ICESPjM96mKoj+wKy5rlNy3bMZPN5dcyz0GuhhkekOASdr7S8Js07MOozYf\t u/04cHuMPY8xc8g6SS1KuO+6p7FwtK+3wzjZWmjD8L87Cw==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=24V5c6/s4VhxpOvFgFIJ5D3zYj6PmSkfX+b7lmHjgvw=;\th=Resent-From:Resent-Date:DKIM-Signature:MIME-Version:Content-Type:\t In-Reply-To:References:Message-ID:Date:Sender:Subject:Cc:To:From;\tb=mo63HT5c3aoSf0VTjfpwdtSWucq8zgf1JTyV6M4eLAy4RMqdOaHk8KmX739aq8qnPwyWFR5Jze\t LsazTXVHabqYZ2QpDpkh0jdtpL237Vx9damLiQgdxxzibFJovsce9QYvVc02HGB03nP4cg32Ba\t uXTRjCqYoAh5ttpjVA5gonaqWwVKGObVqOjiE3cTcgwB8IwHWqKsTeSXHJPTAJ5OEs/Bro8jQZ\t 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Accept-Language: en-GB, en-US Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) Authentication-Results: mx.stackmail.com;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=nrscotland.gov.uk;\tdkim=pass header.d=nrscotland.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 CC: Content-Type: multipart/alternative; boundary=\"_000_CWXP265MB18465014EB8F224829E8F15ABE0A2CWXP265MB1846GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; d=nrscotland.gov.uk; s=s2048m1; c=relaxed/relaxed; h=from:to:cc:subject:date:message-id:references:content-type:mime-version; bh=3usCmPCSFDBgoey4jtJGaSlA2dATz9MRkQhqeYF1mZQ=; b=xhVGDLHnXq1YIty8FZFtgZcXO6y40716T4qa5uaLruFGa7TITswBhs5K67UZ7MH/vZyY6oGCTZ31\tvAhc8DETdowTvMr8WJ2Ro5HqGkApyA4SxGD/L7U198wCZO1ZZXDmTWOIENAKfF4zlgJjQ3EE5GEa\t2NehtVxgOVgcQsmBYq8tr7yQImtu/bgJh/h0Hby326DIVYtcnZQvdyq/GBPCfZsFfi63V33bEdFP\tWYF8BLrA4kZ85n5OSxfqEo97nsC1VBR5/re11Fg8FfWRx37iF7cMItGO+B/DYMo4vb5ypae5racU\tGsxdCG11x/p1gg+yfn+1PehzulqQIRpBMz+d3g== Date: Mon, 25 May 2026 12:28:58 +0000 From: In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id TuDGvNThT9OVL0JkYLEZGA for ; Mon, 25 May 2026 12:29:05.197 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRUQZ-00000002z9S-2AHb\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 13:29:03 +0100 Received: from gw000222-eu.fortimail.com ([154.52.0.222])\tby mx4.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRUQY-00000004sBu-3mZx\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 13:29:03 +0100 Received: from s5126a.localdomain ([164.134.135.8])\tby gw000222-eu.fortimail.com with ESMTPS id 64PCT1Yl001017-64PCT1Yn001017\t(version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=CAFAIL)\tfor ; Mon, 25 May 2026 13:29:02 +0100 Received: from so126 ([192.168.6.6])\tby s5126a.localdomain with ESMTP id 64PCT10t009598-64PCT10u009598\tfor ; Mon, 25 May 2026 13:29:01 +0100 Received: from s6061g.scotland.gov.uk ([10.8.16.32]) by so126 over TLS secured channel with Microsoft SMTPSVC(8.5.9600.16384);\t Mon, 25 May 2026 13:28:56 +0100 Received: from s6063g.scotland.gov.uk (10.8.16.34) by s6061g.scotland.gov.uk (10.8.16.32) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256) id 15.1.2507.61; Mon, 25 May 2026 13:29:01 +0100 Received: from s6060g.scotland.gov.uk (10.8.16.31) by s6063g.scotland.gov.uk (10.8.16.34) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256) id 15.1.2507.61; Mon, 25 May 2026 13:29:01 +0100 Received: from sedsh571.scotland.gov.uk (192.168.24.145) by s6060g.scotland.gov.uk (10.8.16.31) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_DHE_RSA_WITH_AES_256_GCM_SHA384) id 15.1.2507.61 via Frontend Transport; Mon, 25 May 2026 13:29:01 +0100 Received: from LO0P265CU003.outbound.protection.outlook.com (40.93.67.50) by Exchange2010mail.scotland.gov.uk (192.168.24.145) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.1.2507.61; Mon, 25 May 2026 13:29:01 +0100 Received: from CWXP265MB1846.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:31::7) by LO0P265MB7041.GBRP265.PROD.OUTLOOK.COM (2603:10a6:600:2ea::14) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.19; Mon, 25 May 2026 12:28:59 +0000 Received: from CWXP265MB1846.GBRP265.PROD.OUTLOOK.COM ([fe80::2bb0:8c02:6989:c6a2]) by CWXP265MB1846.GBRP265.PROD.OUTLOOK.COM ([fe80::2bb0:8c02:6989:c6a2%6]) with mapi id 15.20.9891.008; Mon, 25 May 2026 12:28:58 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of nrscotland.gov.uk designates 154.52.0.222 as permitted sender) client-ip=154.52.0.222; envelope-from=Mark.Corcoran@nrscotland.gov.uk; helo=gw000222-eu.fortimail.com; References: Resent-Date: Mon, 25 May 2026 13:29:03 +0100 Resent-From: evidence@mmalegal.co.uk Sender: Subject: NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281 Thread-Index: AdzsQdtsCK4R+EytS6Ow3vuMCuB0WQ== Thread-Topic: NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281 To: X-FE-Last-Public-Client-IP: 164.134.135.8 X-FE-Policy-ID: 1:3:3:SYSTEM X-FEAS-BEC-Info: WlpIGw0aAQkEARIJHAEHBlJSCRoLAAEeDUhZUEhYSFhIWUhZXkguLT4lKyQlWFhYWltRW1xcSFtZSCUJGgNGKwcaCwcaCQYoBhobCwccBAkGDEYPBx5GHQNIWUhaW0gNHgEMDQYLDSgFBQkEDQ8JBEYLB0YdA0hYSFpIWVtIWV5cRllbXEZZW11GUEhQSFhIWEhZSFhIWEhYSFpbSA0eAQwNBgsNKAUFCQQNDwkERgsHRh0DSFg= X-FEAS-Client-IP: 164.134.135.8 X-Forwarded-For: Mark.Corcoran@nrscotland.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Has-Attach: X-MS-TNEF-Correlator: X-OriginalArrivalTime: 25 May 2026 12:28:56.0343 (UTC) FILETIME=[0E22CA70:01DCEC42] X-Originating-IP: 154.52.0.222 X-OriginatorOrg: nrscotland.gov.uk X-Spam-Report: Action: no action Symbol: DKIM_TRACE(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_SOME(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-0.20) Symbol: MIME_GOOD(-0.10) Symbol: ARC_REJECT(1.00) Symbol: RCPT_COUNT_TWO(0.00) Symbol: IP_REPUTATION_HAM(-0.79) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: FORGED_SENDER(0.30) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MIME_TRACE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: GENERIC_REPUTATION(-0.59) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nrscotland.gov.uk:+] X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [dataprotection@nrscotland.gov.uk, Mark.Corcoran@nrscotland.gov.uk] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nrscotland.gov.uk, reject] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.20); DKIM verification succeed [nrscotland.gov.uk:s=s2048m1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.79) [asn: 40934(-0.21), country: US(-0.01), ip: 154.52.0.222(-0.58)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40); From address is listed in Mailspike RWL - excellent reputation [154.52.0.222:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [1] X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:154.52.0.222] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [dataprotection@nrscotland.gov.uk, Mark.Corcoran@nrscotland.gov.uk] X-Symbol: ASN(0.00) [asn:40934, 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Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","sender_ip":"185.151.28.76","SPF":"softfail","subject":"NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281","text":"Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"0"} [2026-05-26 08:31:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 08:31:50, 2026-05-26 08:31:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 08:31:50, 2026-05-26 08:31:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 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[2026-05-26 09:10:27] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"image004.jpg\",\"name\":\"image004.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image004.jpg@01DCECF0.1DBD6590\"},\"attachment2\":{\"filename\":\"image007.jpg\",\"name\":\"image007.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image007.jpg@01DCECF0.1DBD6590\"},\"attachment3\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCECF7.D2CBEF90\"},\"attachment4\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCECF7.D2CBEF90\"},\"attachment5\":{\"filename\":\"image003.png\",\"name\":\"image003.png\",\"type\":\"image/png\",\"content-id\":\"image003.png@01DCECF7.D2CBEF90\"},\"attachment6\":{\"filename\":\"image008.png\",\"name\":\"image008.png\",\"type\":\"image/png\",\"content-id\":\"image008.png@01DCECF7.D2CBEF90\"}}","html":"

Dear Sir/Madam,

 

I have extracted and attached information within your client’s mother’s social work file, which shows periods in care. I have found no mention of the address you referred to.

 

We do not have a file for your client.

 

As I previously stated, Stirling Council may well have his adoption file, which could give fuller details of his time in care.

 

Kind regards,

 

Steve Geddes

 

Steve Geddes

Information Rights Officer

Information Governance Division

Falkirk Council

 

\"image001,

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 15 May 2026 11:32
To: Steven Geddes <Steven.Geddes@falkirk.gov.uk>
Subject: Re: Data Subject Access Request - Mr George Baltzell

 

 

Good morning, 

 

Thank you for your previous email. 

 

We can confirm that Mr George Baltzell has been known by two other names, first time within care he was known as 'George Thomas Liston', as well as 'George Thomas Willoughby' when he was adopted at 11. He later changed his name to 'Baltzell' when he turned 17. 

 

The information we have regarding George Baltzell's care settings are as follows: 

 

Falkirk Council - Brockville house - social workers Alison Campbell & Monica McMillan 

 

Foster Parents - 105 Penelton Place, Boness 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

From: Steven Geddes <Steven.Geddes@falkirk.gov.uk>
Sent: 27 April 2026 3:27 PM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: RE: Data Subject Access Request - Mr George Baltzell

 

Dear Sir/Madam,

 

Data Protection Act 2018 – Request for Personal Information

Your Ref: George Baltzell

 

We refer to your request for personal data.

 

Despite an extensive search of council systems and archives, we have been unable to find any of your client’s historical childhood social work records.

 

Please can you confirm any other names used by your client. Was he ever placed in a care establishment other than foster parents? Was your client adopted? If so, it is likely Stirling Council may have these files.

 

At the time of local government reorganisation in 1975, it was agreed that the new Central Regional Council would be based in Stirling.  Therefore, it is possible that your client’s records may have been retained by Stirling Council.

 

If you have not already done so, you may wish to consider directing your enquiry to:

 

Records & Information Governance Team
Stirling Council
Viewforth
Stirling
FK8 2ET

 

Email: dprequests@stirling.gov.uk

 

If you would like to know how we treat your personal information, you can read more on the Council’s privacy webpage - https://www.falkirk.gov.uk/privacy/.

 

Yours sincerely,

 

Steve Geddes

Information Rights Officer

Information Governance Division

Falkirk Council

 

\"image001,

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:25
To: data.protection <data.protection@falkirk.gov.uk>
Subject: Data Subject Access Request - Mr George Baltzell

 

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr George Baltzell
Client Address: 9 Grange View, Stenhousemuir, Larbert, FK5 3DF
Client Reference: 100116
Date of Birth: 24/10/1976
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Foster Parents : 1984 - 1986
  • Falkirk Council: 1982-1987
  • Foster Parents : 1987



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

 




*********************************************************************************************
The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited.

The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council.
*********************************************************************************************

","dkim":"{@falkirk.gov.uk : pass, @y4fdvudxe4g6iz0pk4ih.aquilaiajax.com : pass, @falkirk.gov.uk : fail (body hash did not verify)}","from":"Steven Geddes ","subject":"RE: Data Subject Access Request - Mr George Baltzell","text":"Dear Sir/Madam, I have extracted and attached information within your client’s mother’s social work file, which shows periods in care. I have found no mention of the address you referred to. We do not have a file for your client. As I previously stated, Stirling Council may well have his adoption file, which could give fuller details of his time in care. Kind regards, Steve Geddes[cid:image001.png@01DCECF7.D2CBEF90][cid:image002.png@01DCECF7.D2CBEF90][cid:image003.png@01DCECF7.D2CBEF90][cid:image008.png@01DCECF7.D2CBEF90] Steve Geddes Information Rights Officer Information Governance Division Falkirk Council [image001, Email Signature] From: evidence@mmalegal.co.uk Sent: 15 May 2026 11:32 To: Steven Geddes Subject: Re: Data Subject Access Request - Mr George Baltzell Good morning, Thank you for your previous email. We can confirm that Mr George Baltzell has been known by two other name͏​​‌͏ [External email] External email [External email] Good morning, Thank you for your previous email. We can confirm that Mr George Baltzell has been known by two other names, first time within care he was known as 'George Thomas Liston', as well as 'George Thomas Willoughby' when he was adopted at 11. He later changed his name to 'Baltzell' when he turned 17. The information we have regarding George Baltzell's care settings are as follows: Falkirk Council - Brockville house - social workers Alison Campbell & Monica McMillan Foster Parents - 105 Penelton Place, Boness If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards ________________________________ From: Steven Geddes > Sent: 27 April 2026 3:27 PM To: MMA Legal > Subject: RE: Data Subject Access Request - Mr George Baltzell Dear Sir/Madam, Data Protection Act 2018 – Request for Personal Information Your Ref: George Baltzell We refer to your request for personal data. Despite an extensive search of council systems and archives, we have been unable to find any of your client’s historical childhood social work records. Please can you confirm any other names used by your client. Was he ever placed in a care establishment other than foster parents? Was your client adopted? If so, it is likely Stirling Council may have these files. At the time of local government reorganisation in 1975, it was agreed that the new Central Regional Council would be based in Stirling. Therefore, it is possible that your client’s records may have been retained by Stirling Council. If you have not already done so, you may wish to consider directing your enquiry to: Records & Information Governance Team Stirling Council Viewforth Stirling FK8 2ET Email: dprequests@stirling.gov.uk If you would like to know how we treat your personal information, you can read more on the Council’s privacy webpage - https://www.falkirk.gov.uk/privacy/. Yours sincerely, Steve Geddes Information Rights Officer Information Governance Division Falkirk Council [image001, Email Signature] From: MMA Legal > Sent: 22 April 2026 20:25 To: data.protection > Subject: Data Subject Access Request - Mr George Baltzell Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr George Baltzell Client Address: 9 Grange View, Stenhousemuir, Larbert, FK5 3DF Client Reference: 100116 Date of Birth: 24/10/1976 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Foster Parents : 1984 - 1986 * Falkirk Council: 1982-1987 * Foster Parents : 1987 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ********************************************************************************************* The information contained in this e-mail is confidential and is intended only for the named recipient(s). If you are not the intended recipient, you must not copy, distribute or take any action or reliance on it. If you have received this e-mail in error, please notify the sender. Any unauthorised disclosure of the information contained in this e-mail is strictly prohibited. The views and opinions expressed in this e-mail are the senders own and do not necessarily represent the views and opinions of Falkirk Council. *********************************************************************************************","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Steven.Geddes@falkirk.gov.uk\"}","content-ids":"{\"image001.png@01DCECF7.D2CBEF90\":\"attachment3\",\"image002.png@01DCECF7.D2CBEF90\":\"attachment4\",\"image003.png@01DCECF7.D2CBEF90\":\"attachment5\",\"image004.jpg@01DCECF0.1DBD6590\":\"attachment1\",\"image007.jpg@01DCECF0.1DBD6590\":\"attachment2\",\"image008.png@01DCECF7.D2CBEF90\":\"attachment6\"}","attachments":"6","sender_ip":"185.151.28.76","SPF":"softfail","to":"evidence ","headers":"ARC-Authentication-Results: i=5; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=falkirk.gov.uk header.s=selector2 header.a=rsa-sha256;\tdkim=pass header.d=y4fdvudxe4g6iz0pk4ih.aquilaiajax.com header.s=13065455 header.a=rsa-sha256;\tdkim=fail (body hash mismatch; 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X-Originating-IP: 52.101.96.75 X-OriginatorOrg: falkirk.gov.uk X-Processed-By-Ajax: true X-Processed-By-Egress-Defend: true X-Sentry-Times-Processed-Count: 1 X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.58) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DMARC_POLICY_ALLOW_WITH_FAILURES(-0.50) Symbol: SPF_REPUTATION_HAM(-0.79) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(0.00) Symbol: DKIM_MIXED(0.00) Symbol: R_DKIM_REJECT(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: TO_DN_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: MIME_BASE64_TEXT(0.10) Symbol: IP_REPUTATION_HAM(-0.80) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: RCVD_COUNT_SEVEN(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.75:from] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63487774290497] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58466753106283] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DMARC_POLICY_ALLOW_WITH_FAILURES(-0.50); DMARC permit policy with DKIM/SPF failure X-Symbol: SPF_REPUTATION_HAM(-0.79) [-0.79239082042963] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [falkirk.gov.uk:+, y4fdvudxe4g6iz0pk4ih.aquilaiajax.com:+, falkirk.gov.uk:-] X-Symbol: DMARC_POLICY_ALLOW(0.00); DMARC permit policy [falkirk.gov.uk, quarantine] X-Symbol: DKIM_MIXED(0.00); -R_DKIM_ALLOW & (R_DKIM_TEMPFAIL | R_DKIM_PERMFAIL | R_DKIM_REJECT) X-Symbol: R_DKIM_REJECT(0.00); DKIM verification failed [falkirk.gov.uk:s=selector2] X-Symbol: ARC_REJECT(1.00); ARC checks failed [seal check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: TO_DN_ALL(0.00); All the recipients have display names X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [falkirk.gov.uk:s=selector2, y4fdvudxe4g6iz0pk4ih.aquilaiajax.com:s=13065455] X-Symbol: MIME_BASE64_TEXT(0.10); Has text part encoded in base64 X-Symbol: IP_REPUTATION_HAM(-0.80) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.96.75(-0.57)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~, 6:~, 7:~, 8:~, 9:~] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [7] Message-ID: LOAP123MB8243D99395006F5B75A9D107CF0B2@LOAP123MB8243.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk anti-spf: FromFCMS msip_labels: x-egress-defend-domain: falkirk.gov.uk x-ms-traffictypediagnostic: LOAP123MB8243:EE_|LO0P123MB4089:EE_|CW2PEPF000056BD:EE_|LO0P123MB3930:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpiias4pcghsal9npwHQh"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjf0tvujaskmcbWgRupG"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpshc7jvt9gpqfbdgMxLk"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phps3jq1bm2sffkaiSRFc8"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpt2niqc2hj8p0eRlr1pk"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phppcpcsihvssh6bmXlOvt"}} [2026-05-26 09:10:30] production.INFO: ExtractMessageAttachmentsJob: attachment 120 (image004.jpg) skipped — unsupported type. [2026-05-26 09:10:30] production.INFO: ExtractMessageAttachmentsJob: attachment 121 (image007.jpg) skipped — unsupported type. [2026-05-26 09:10:30] production.INFO: ExtractMessageAttachmentsJob: attachment 122 (image001.png) skipped — unsupported type. [2026-05-26 09:10:30] production.INFO: ExtractMessageAttachmentsJob: attachment 123 (image002.png) skipped — unsupported type. [2026-05-26 09:10:30] production.INFO: ExtractMessageAttachmentsJob: attachment 124 (image003.png) skipped — unsupported type. [2026-05-26 09:10:30] production.INFO: ExtractMessageAttachmentsJob: attachment 125 (image008.png) skipped — unsupported type. [2026-05-26 09:10:34] production.INFO: ClassifyInboundEmailJob: message 127 classified as 'dsar_response' (high). [2026-05-26 09:10:39] production.INFO: FindRelatedDsarJob: message 127 — dsar_id=, confidence=low. [2026-05-26 09:10:41] production.INFO: FindRelatedDsarJob: message 127 response_type=partial_data. [2026-05-26 09:10:44] production.INFO: FindRelatedDsarJob: message 127 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=none). [2026-05-26 09:45:44] production.DEBUG: Inbound email data {"from":"GRAM Infogovernance ","subject":"Automatic reply: Our Ref : RFI/2026/1567","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.102.166.32;\tiprev=pass (mail-ukwestazhn15012032.outbound.protection.outlook.com) smtp.remote-ip=52.102.166.32;\tspf=none smtp.helo=CWXP265CU010.outbound.protection.outlook.com;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.102.166.32 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; 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boundary=\"_000_f779b44cecd34bca88a2e15cb4ce1fe3LOYP123MB2750GBRP123PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=ffIf6RNh95if9yPFNDJCJEvkkhTFOK+tq0qlH6ZSt6s=; b=lQz5Q2uCk16Jus21h+ZYsc8AFX2pqUwF6stBQof7/aMmChrTqlzgsSeE3wyOQQK/AdqoQJwCoYLiEqcTbnyoRMRF6ooQhcQ9QOaev6ZIj9YFaQdgqmSV6UQ6xBjddR+/idtbsCd/Ll8lgjQoA9nsQ1Ipyd83DlcMj27Dooec1LdKuB6GEMz0DXEh4k7hGXmXq0GB4sBdWD+a0rY2rjTIg5TfA4jDjUnW9HS+mucxHHXxINwNKhacpHCOPKEz2t8WcCEil6uDIx2Tq4XZ9uwjvdmr/vkRyJLJuSTAdsCkM23FsoyZRsHOoR+kt0KCnfTGHuFfxefqoiIQDNEdaPRAmw== Date: Tue, 26 May 2026 09:45:28 +0000 From: GRAM Infogovernance In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id AV8T3AtjR6KdtJXCW6_ckg for ; Tue, 26 May 2026 09:45:44.084 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wRoM3-00000009Pyk-0ScK\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:45:43 +0100 Received: from mail-ukwestazhn15012032.outbound.protection.outlook.com ([52.102.166.32] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wRoM2-0000000BJ0J-3AMj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:45:42 +0100 Received: from LOYP123MB2750.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:ec::10) by CWLP123MB2689.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:51::8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.11; 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Thank you for your message, which we have received. 

People requesting information from NHS Grampian
If you have requested personal data from NHS Grampian or access to the medical records of a deceased person, we will contact you soon around identification and any other information we require to progress your request.
If you have requested other information, further to your rights under the Freedom of Information (Scotland) Act or the Environmental Information (Scotland) Regulations, we will email you with a reference number from gram.foi@nhs.scot.
Please note that the role of our team is to facilitate your access to information. If you require a medical summary or report, please request this from the relevant clinician directly.
NHS staff
If you have contacted us for guidance around any matter, we will respond as quickly as we can. 

Kind regards,
 
The Information Governance Team

Information Governance
NHS Grampian



 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.82","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"Thank you for your message, which we have received. People requesting information from NHS Grampian If you have requested personal data from NHS Grampian or access to the medical records of a deceased person, we will contact you soon around identification and any other information we require to progress your request. If you have requested other information, further to your rights under the Freedom of Information (Scotland) Act or the Environmental Information (Scotland) Regulations, we will email you with a reference number from gram.foi@nhs.scot. Please note that the role of our team is to facilitate your access to information. If you require a medical summary or report, please request this from the relevant clinician directly. NHS staff If you have contacted us for guidance around any matter, we will respond as quickly as we can. Kind regards, The Information Governance Team Information Governance NHS Grampian -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"pass"} [2026-05-26 09:45:49] production.INFO: ClassifyInboundEmailJob: message 128 classified as 'dsar_response' (high). [2026-05-26 09:45:56] production.INFO: FindRelatedDsarJob: message 128 — dsar_id=, confidence=low. [2026-05-26 09:45:58] production.INFO: FindRelatedDsarJob: message 128 response_type=acknowledgement. [2026-05-26 09:46:01] production.INFO: FindRelatedDsarJob: message 128 — extracted reference 'RFI/2026/1567' (confidence=high), no DSAR matched. [2026-05-26 09:46:01] production.INFO: FindRelatedDsarJob: message 128 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). 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Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","SPF":"fail","dkim":"{@nhs.scot : pass}","attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/phpj29r2br26pqdcTPGtA8"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phphv1ol55re0t07TAQkh2"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phph6ftelcudjifdHTh1MN"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php92ip701nakj132PIyMV"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php1s56pnvvm6s48d1TKIe"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdu6p8qlvdfd9eUuc9sI"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php214ucvlgnufg3J7Nls7"}} [2026-05-26 09:50:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 09:50:33, 2026-05-26 09:50:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 09:50:33, 2026-05-26 09:50:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 09:55:36] production.DEBUG: Inbound email data {"subject":"Re: Subject Access Request","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue 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Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 09:55:36, 2026-05-26 09:55:36)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 09:55:36, 2026-05-26 09:55:36)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 09:57:00] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61611","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}"} [2026-05-26 09:57:00] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 09:57:00, 2026-05-26 09:57:00)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 09:57:00, 2026-05-26 09:57:00)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 09:57:32] production.DEBUG: Inbound email data {"attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61611","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk"} [2026-05-26 09:57:32] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 09:57:32, 2026-05-26 09:57:32)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 09:57:32, 2026-05-26 09:57:32)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 09:58:34] production.DEBUG: Inbound email data {"text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61611","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}"} [2026-05-26 09:58:34] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 09:58:34, 2026-05-26 09:58:34)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 09:58:34, 2026-05-26 09:58:34)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 09:58:40] production.DEBUG: Inbound email data {"attachments":"0","dkim":"{@barnardos.org.uk : pass}","sender_ip":"185.151.28.75","SPF":"softfail","to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"cathy.pereira@barnardos.org.uk\"}","html":" Your Barnardos Secure Email Message Will Expire Soon
Barnardos Secure Email \"Barnardos

This is a final reminder that "Cathy Pereira" <cathy.pereira@barnardos.org.uk> has sent you an encrypted message.
  • Subject: Barnardo's Making Connections [Encrypt]
  • Sent: April 27, 2026 10:58:22 AM, BST
  • Expires: May 27, 2026 10:58:30 AM, BST

You have 1 day(s) left to collect this message before it expires.
Click here to open
If you do not see a HTML-formatted email above, simply use the link below (or copy and paste it into a browser):
https://eu.pbe.encryption.symantec.com/login.html?msgUserId=4fc7ebd721d93cd2&enterprise=Barnardos&locale=en_US

","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=barnardos.org.uk header.i=@barnardos.org.uk header.s=ML2106 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=195.245.231.4;\tiprev=pass (mail1.bemta39.messagelabs.com) smtp.remote-ip=195.245.231.4;\tspf=pass smtp.mailfrom=barnardos.org.uk;\tdkim=pass header.d=barnardos.org.uk header.i=@barnardos.org.uk header.s=ML2106 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=bfcjLANRKzaVj1AzssfYsp7FQ1tOHzBBQslJbGrG95s=;\th=Resent-From:Resent-Date:Content-Type:MIME-Version:Subject:Message-ID:To:\t Reply-To:From:Date:DKIM-Signature;\tb=jYcZI8AuleMxsJJNGLQ+a7YQBDVa7spWnq/QwhP/98/j7OvfKudR22T1wIymfSdNeR314oAOj2\t o4bkgVeItAd8Wu8tZzTS0nF20lB5In6xSonHkFIRW1tRu+YW1ZN5wqKVBttVKe599zWlwDsqiK\t 1vlyVDPe5SDfkDN0jBVmFZu+zFx1OFkouGQCZGmJshnPXH/BcsLrIXhbX/Fc6ZpF7n5B/VZmJA\t Ti0xG84tl0RwEjUnkwkQ3gqffbKx52Z41CHIuQdDcNoX7q6MToKSrpwCtGnvnH6LJwcSe5IQ8C\t fz6cPdpOPmUqVbFi9uDJwd+RnlbQcuklLreYbukOS6P5mw==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=bfcjLANRKzaVj1AzssfYsp7FQ1tOHzBBQslJbGrG95s=;\th=Resent-From:Resent-Date:Content-Type:MIME-Version:Subject:Message-ID:To:\t Reply-To:From:Date:DKIM-Signature;\tb=KjweY6Qws2RpOhYWh+X1mW0MwOLYHgCeQ+j8q8PMsPjsB3eXPKJGGYHi7ObPEIB/hoApQy5Tim\t XaqL0cgB2h7m67KTz8O7DJ+RlXxJqCAZ5ef5sLH74WgPP+0T3fION28Yq+uZ+1bsq+d9ovGVDR\t Gpf1pHp6ZJsoYhJsW06AwP1+I3p7N6venBn0eUcSV6wtpDfCppAklcFWjElMsngFPqZgdaQtY8\t upBVsOVXL+b65qRglS2yKRhmNh4LwZtcVny2Hbm3YbPg8pxjX5vaTZOybB1aGy1otkeCC+Mn0D\t 4f/aiL5F6LOCwjLRga9/wuY/Nn7HkuW8V+LF+dDbNO2juA==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=M9yB1PGdq+JYZp1H/eB085rUSFE1+QSlsYHp2HrDZ6AI9ss6h8AyuF2kzTWQaP9PsZoKzN8hRJ\t fCw0oZ6ipNLdQXdSo5n2GMEHoEyhJbtnArMuUqmltRUVmY6hQYRWH+oz57QMgnvwxr4Yb9yw3m\t ptUXqk00dQ6C5rxHx1HvVuXfh994h18Ph1VxXxT363Afpmxt4QBAkyh9m2XfdOLz6VdNlQIM90\t gKeU7G7hbX7VDMJ0LVg3QbeOcTkKQ/IuVvyiaEEZM4h3UWy8cJxljZYwUrBALumV4rwFw34qNi\t uEog+N1+m2M3MNWifqviHWBAsfPHkcjDenZqf1Mh+JyDOA==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=Ej5EnHamkKAlkSUvJAaL3yzpfZlreBIdIktsO1Bq1mrDuYhBdghs0nYE8+pDQ5sNC9skoZlhf6\t gC2R3JlwG6QVe+uey8ch6UKkE+sHdkq5RSFI44HpBnRQUMg7z+SjWuMBAlhhdcvFSFn69tyC8x\t X/Wpi0cdcljipW7ygDFIHSky4fiyICamyoQ24wAgashuQhDlNWd/uKOwJtnguc2qWURgLO3kXI\t j1rQE5NtDlcQRSsYZpW748WQ+A0/V9cVdeJuJJ+KWXd0T+uq7ebSTBQMNYgIrbCpNVBOYR2Chh\t iRWSOjyl/FmAIBLYA6PhvUCgHKrLX6wKd79IKlALrSQzkA==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=barnardos.org.uk header.i=@barnardos.org.uk header.s=ML2106 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (mail1.bemta39.messagelabs.com) smtp.remote-ip=195.245.231.4;\tspf=pass smtp.mailfrom=barnardos.org.uk;\tdkim=pass header.d=barnardos.org.uk header.i=@barnardos.org.uk header.s=ML2106 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/alternative; boundary=\"----=_Part_589296_596039846.1779789516439\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=barnardos.org.uk;\ts=ML2106; t=1779789517; i=@barnardos.org.uk;\tbh=dQgZb6O/8+AMsGr1nO9mPDbUGU8yu1FnbtwEtWDfGf0=;\th=Date:From:Reply-To:To:Message-ID:Subject:MIME-Version:\t Content-Type;\tb=rCyy9cDkMRHntRgMYjc5g+vJV2x6i3XAyGI35cKhABRdZcDxMVi7pnkNwCBczo5R8\t 7+p6hZsE3SSYpEXqc5C/Z3F2PK4o7QKg4gR+qKshv4/JRkdDO9HjzMGrw32pWT3/lu\t W8uYoOBT5/ESLvJwkL6Anqf6XgC/IrhslNpb7fWrmpIUypnM/aIKO7IDc0BaN2a3/U\t pvnZ7K1MLuST75+g2ieOG42dixcCl/zjzgE+Kjj7tZ/CTZejjPQINARDNjDUBxP2M0\t LwfPhUGyZNnle9KOfnBUgkcpGfiB38IX4V4N68WNqg2K4fY8FBFSpiuWMHoI8bByBS\t PLv3Qq9skOjVA== Date: Tue, 26 May 2026 09:58:36 +0000 (UTC) From: Cathy Pereira MIME-Version: 1.0 Message-ID: <707288921.589297.1779789516439@ip-10-20-5-162.eu-west-2.compute.internal> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id t8JJt3HeRvK90fVQAsHqeA for ; Tue, 26 May 2026 09:58:39.761 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoYY-00000009VZn-2CLV\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:58:38 +0100 Received: from mail1.bemta39.messagelabs.com ([195.245.231.4])\tby mx4.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoYX-0000000BrT0-3xCD\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:58:38 +0100 Received: (qmail 972 invoked from network); 26 May 2026 09:58:36 -0000 Received: from emg-uk.ips.emailprivacy.net (HELO dc1.securemail6.messagelabs.com) (52.56.142.64) by server-15.tower-875.messagelabs.com with ECDHE-RSA-AES256-GCM-SHA384 encrypted SMTP; 26 May 2026 09:58:36 -0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of barnardos.org.uk designates 195.245.231.4 as permitted sender) client-ip=195.245.231.4; envelope-from=cathy.pereira@barnardos.org.uk; helo=mail1.bemta39.messagelabs.com; Reply-To: cathy.pereira@barnardos.org.uk Resent-Date: Tue, 26 May 2026 10:58:38 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Your encrypted message from \"Cathy Pereira\" will expire soon To: evidence@mmalegal.co.uk X-Brightmail-Tracker: H4sIAAAAAAAAA+NgFnrGIsWRWlGSWpSXmKPExsViYtHnoHsmTzT LYMo2bYvT+8+zOjB6fJhwiCmAMYo1My8pvyKBNaNtZTdTwTv5irsft7I3MHZLdzFycrAIaEvs WrqNBcRmEzCRaNvbwdrFyMEhJKAh0X4hCiQsIiAtcfrLNFYQm1cgTOL8i8dg5cIC6RKr/6+Ci gtKnJz5BCzOLBAtcWLueUYQW0JAX2LL7TfsICMlBAol7p/UgTDtJY5u8oOoUJJ49v4GVIWhRM /3dIiwssTBBy9ZJjDyzUIyfxaS+RC2usSfeZeYIWx5ie1v5wDZHEC2msSyViWIsLbEsoWvmRc wsq1itCxOLSpLLdI1NNFLKspMzyjJTczM0Uus0k3USy0tyi9I1S1PLS4x0UtPLtBLLS7WK67M Tc5J0ctLLdnECAxmrg8BvDsY7y5p0z/EKMnBpCTKuyxDNEuILyk/pTIjsTgjvqg0J7X4EKMMB 4eSBO/0bKCcYFFqempFWmYOMLJg0hIcPEoivOtBWnmLCxJzizPTIVKnGC05/h+6speZY+VhEL kbRAqx5OXnpUqJ80rnAjUIgDRklObBjYNF/yVGWSlhXkYGBgYhnoLUotzMElT5V4ziHIxKwrz uwFQixJOZVwK39RXQQUxABz1gEQE5qCQRISXVwLRgxvLHJ7ff3iS870Meh9LCqPwo4/lnzy84 GrKB6aVM1YKfj04+c31h+iaTzfPZ5BOHfDJLFX4cZr/M/r2Ma5HUtYRnIfNSFy+8dOtAPod8W qkPx+zk7fHXLWQ0/WZ++iW5yCM0Jspld1rA7brur54inLZ3IlQlROy3t5VetFbxf7t/n8tbw2 RvDotnTUtymhu796dfj2kzP77ZqZvR53ST1aZWWfZ9OqpvZh1wvLPCvdjp4JZzT7ctMCirS4h K4XJ4liZqtJRXW7dCp5RNOULszFW+0nv+L/d9zXjzwSjjZfDHsNVcehozeV6ekLe+veawQ+yX 6Xe9/aWnT73dIJOj66ix+fLag3zv56l+fKvEUpyRaKjFXFScCACxr1skeQMAAA== X-Env-Sender: cathy.pereira@barnardos.org.uk X-Forwarded-For: cathy.pereira@barnardos.org.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Msg-Ref: server-15.tower-875.messagelabs.com!1779789516!204!1 X-Msg-Ref: server-2.tower-836.messagelabs.com!1777283907!2767!1 X-Originating-IP: [52.56.142.64] X-Originating-IP: [40.107.130.103] X-Originating-IP: 195.245.231.4 X-SYMC-ESS-Client-Auth: trusted-source=pass X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: REPLYTO_ADDR_EQ_FROM(0.00) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: HAS_XOIP(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.51) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.43) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.47) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.14) Symbol: IP_REPUTATION_HAM(-0.26) Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLYTO_ADDR_EQ_FROM(0.00); Reply-To header is identical to SMTP From X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [195.245.231.4:from] X-Symbol: DKIM_REPUTATION(-0.51) [-0.51556365395731] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:195.245.230.0/23] X-Symbol: GENERIC_REPUTATION(-0.43) [-0.43485539967374] X-Symbol: ASN(0.00) [asn:396982, ipnet:195.245.231.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.47) [-0.47274269396402] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [barnardos.org.uk:+] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [barnardos.org.uk, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.14); DKIM verification succeed [barnardos.org.uk:s=ML2106] X-Symbol: IP_REPUTATION_HAM(-0.26) [asn: 396982(0.25), country: US(-0.01), ip: 195.245.231.4(-0.51)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [cathy.pereira@barnardos.org.uk] Message-ID: 707288921.589297.1779789516439@ip-10-20-5-162.eu-west-2.compute.internal X-Milter-Del: X-Spam X-Spam-Score: -3.6 (---) X-SpamWhitelisted: IP whitelist X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-StarScan-Received: X-StarScan-Version: 9.122.1; banners=-,-,- X-VirusChecked: Checked x-echoworx-emx-notification-type: Y x-echoworx-from: cathy.pereira@barnardos.org.uk x-echoworx-orig-mime-message-id: ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","from":"Cathy Pereira ","subject":"Your encrypted message from \"Cathy Pereira\" will expire soon","text":"Your Barnardos Secure Email Message Will Expire Soon You have received an encrypted message sent by \"Cathy Pereira\" on April 27, 2026 10:58:22 AM, BST (Subject:Barnardo's Making Connections [Encrypt]). To collect your message, go to https://eu.pbe.encryption.symantec.com/login.html?msgUserId=4fc7ebd721d93cd2&enterprise=Barnardos&locale=en_US MESSAGE EXPIRY You have 1 day(s) left to collect this message before it expires. Once the message expires, it will be permanently removed from the server."} [2026-05-26 09:58:46] production.INFO: ClassifyInboundEmailJob: message 129 classified as 'generic' (high). [2026-05-26 10:00:06] production.DEBUG: Inbound email data {"SPF":"softfail","to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; 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ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=U8w385T1VjB6ILBgeuDa+ob3HJ1iPn6NiqD4H2ipJu0Mytk3VAJ6P32tXeD0UoprJ0lRxlIHsm\t xTi3R3JSUjmFb1lx5r27ANxmnUGPAD367pYxBsYZfeAEUw6ae04rCJGoYF3lI4tm10v5VIXDQI\t 7vbqX/wCVgYVnxf/vd+jqlUOe1wS+2uJk0AKwlUZX2j1NOYi1r7ck+43sncSYwoTGiczHHkWSI\t 6m13oKPF3MgAQpsTs/OI9pFHl/CXDZGc/eGqJHAQKW/RPuusvR2gxVcXKxngYJUj4cLSz5oJmn\t f+fbKyGzhcCWRFX6d8yJkEI+E26cUN/K8AW32L56tjb2+g==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=DU6Jzu/a0UL+TdchhXHSPa9Tn+BY9cQydrK3xkaDA/FbikdfZelp7bQSTelRILZyCBKd8R7BL9\t XUO4QoGXkehzIQmrHkm1n3Wsm9qUqXYh3RnIPz2zrpMN/7hM7Qf2uWbHal1Qwi+Qaoja8xOQNM\t T4aa0gIs+EbGPUTusqq0eS1CxtQjfI4CWTEgZkwDs4OGvGG5IDLd9Nif9S8R5xd6ryUpA3IIyR\t ELYQCUxsf2p2fsOvxs7OTDt/elRl/iTqdACg9FckacpXDHpGtbVZzHK6rqksNbzVJk4vHc+26v\t ULcZMV07awGbiMLAjQCfixKwcCVMD7ndOze4gtZO3rGkfg==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.75","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61611","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0"} [2026-05-26 10:00:06] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:00:06, 2026-05-26 10:00:06)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:00:06, 2026-05-26 10:00:06)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 10:00:38] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.28;\tiprev=pass (mail-uksouthazon11011028.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.28;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.95.28 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"7","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\"},\"attachment6\":{\"filename\":\"EMIS consultations - redactions applied.pdf\",\"name\":\"EMIS consultations - redactions applied.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"EMIS documents - redactions applied.pdf\",\"name\":\"EMIS documents - redactions applied.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Re: Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php2vdobjropi037AWtiTq"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpro2b9etkeg660fWG0df"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php7s679vdsfc4nfqlVp5c"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmvukbu8fpq8i2uPgu09"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpekaf1i9hhf5ecUlFRUc"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phplb8ts1smhkt76SZ2QaI"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/php7pou7l56f35s2lZPZPZ"}} [2026-05-26 10:00:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:00:38, 2026-05-26 10:00:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:00:38, 2026-05-26 10:00:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 10:02:08] production.DEBUG: Inbound email data {"from":"informationrightsofficer7@edinburgh.gov.uk","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61611","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","sender_ip":"185.151.28.75","SPF":"softfail"} [2026-05-26 10:02:08] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:02:08, 2026-05-26 10:02:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:02:08, 2026-05-26 10:02:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 10:02:29] production.DEBUG: Inbound email data {"subject":"Re: MMA Legal - Client Reference: 100868","envelope":"{\"to\":[\"casemanagement@parse.mmalegal.co.uk\"],\"from\":\"samantha.barka2@nhs.scot\"}","html":"
Sensitive

Good morning Aaron,

Perfect, I can confirm that this address matches what we have on our system.

Thank you for looking into this, I will proceed with releasing the records. 

Kind regards, 

Samantha Barka

Clerical Officer

SAR Team
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel General Hospital 

Glasgow, G12 0YN

E-Mail: samantha.barka2@nhs.scot

Office: 0141 211 0151

Sensitive
From: casemanagement@mmalegal.co.uk <casemanagement@mmalegal.co.uk>
Sent: 26 May 2026 10:43
To: Samantha Barka (NHS Greater Glasgow and Clyde) <samantha.barka2@nhs.scot>
Subject: MMA Legal - Client Reference: 100868
 
You don't often get email from casemanagement@mmalegal.co.uk. Learn why this is important
Good morning Samantha,

Prior to our conversation, I have contacted Mr Argue in which he has provided me the following previous address:

58 Lochgilp St, Glasgow G20 0AF

Mr Argue has stated this address is 40+ years old.

Can you please inform me if this is the correct address please?

Kind regards,
Aaron
MMA Legal

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY.

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","to":"\"casemanagement@mmalegal.co.uk\" ","content-ids":"{\"38b261e4-d734-443a-8d1d-457300c0dfdb\":\"attachment1\"}","text":"Sensitive Good morning Aaron, Perfect, I can confirm that this address matches what we have on our system. Thank you for looking into this, I will proceed with releasing the records. Kind regards, Samantha Barka Clerical Officer SAR Team Digital Services NHS Greater Glasgow & Clyde Gartnavel General Hospital Glasgow, G12 0YN E-Mail: samantha.barka2@nhs.scot Office: 0141 211 0151 [cid:38b261e4-d734-443a-8d1d-457300c0dfdb] Sensitive ________________________________ From: casemanagement@mmalegal.co.uk Sent: 26 May 2026 10:43 To: Samantha Barka (NHS Greater Glasgow and Clyde) Subject: MMA Legal - Client Reference: 100868 You don't often get email from casemanagement@mmalegal.co.uk. Learn why this is important Good morning Samantha, Prior to our conversation, I have contacted Mr Argue in which he has provided me the following previous address: 58 Lochgilp St, Glasgow G20 0AF Mr Argue has stated this address is 40+ years old. Can you please inform me if this is the correct address please? Kind regards, Aaron MMA Legal MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY. This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"1","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.35;\tiprev=pass (mail-ukwestazon11010035.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.35;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.195.35 ARC-Authentication-Results: i=1; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.43); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.18), country: US(-0.00), ip: 52.101.195.35(-0.76)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.35:from] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [aka.ms:server fail] X-Symbol: REDIRECTOR_URL(0.00); 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x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO4P123MB5043.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(376014)(366016)(6049299003)(19092799006)(1800799024)(38070700021)(11063799006)(6133799003)(5023799004)(18002099003)(56012099003)(22082099003)(8096899003)(4013099003)(4053099003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|376014|366016|6049299003|19092799006|1800799024|38070700021|11063799006|6133799003|5023799004|18002099003|56012099003|22082099003|8096899003|4013099003|4053099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 00117a8a-1fa3-4711-6e86-08debb0de1b8 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO4P123MB5043:EE_|LO6P123MB6503:EE_","from":"\"Samantha Barka (NHS Greater Glasgow and Clyde)\"\t","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-jumkzhys.png\",\"name\":\"Outlook-jumkzhys.png\",\"type\":\"image/png\",\"content-id\":\"38b261e4-d734-443a-8d1d-457300c0dfdb\"}}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php8a54b9tlvgrlbja8WM3"}} [2026-05-26 10:02:31] production.INFO: ExtractMessageAttachmentsJob: attachment 126 (Outlook-jumkzhys.png) skipped — unsupported type. [2026-05-26 10:02:34] production.INFO: ClassifyInboundEmailJob: message 130 classified as 'dsar_response' (high). [2026-05-26 10:02:40] production.INFO: FindRelatedDsarJob: message 130 — dsar_id=, confidence=low. [2026-05-26 10:02:43] production.INFO: FindRelatedDsarJob: message 130 response_type=data_provided. [2026-05-26 10:02:44] production.INFO: FindRelatedDsarJob: message 130 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-05-26 10:04:34] production.DEBUG: Inbound email data {"SPF":"pass","to":"\"evidence@mmalegal.co.uk\" ","subject":"Automatic reply: Data Subject Access Request - Ms Maureen Helen Reid","html":"

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Kind regards

Access Admin
Governance & Quality Team
Central Records Department
CRS Zone 6,
Raigmore Hospital
Old Perth Road
Inverness
IV2 3UJ
01463 704448/706656/705209/706965

 
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boundary=\"_000_b2550449e11a4f26961d33ba514705e4LOYP123MB3568GBRP123PRO_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=OMGyA9pYMdI72hXgqeYQYmGuiB+AUJrgJsI8ngLzMzc=; b=TI4DHIDX9EasLchkLXOYCVkfNl0P5r5iAw2bsrBqHhK0LlWl0wVp8J1NkOkbE/35vn7oKjVyKX+d9BTjjFWznvo0h8Kv/n1ti55oocSfVUP1ZyODv/y50YPgGeDYnK5rnWusmy375j03jKJekQyKxa3feyVgS1T5BpmB+a3dZMpZWDXw3ZjoUIGv99lgQ51RGQX4csgp5ZmSfyyZu2xyXyhE8gk65m+OE76kJEz/OSh0AB7KkAOalsnJKQwY7v1O7I3tvIdZXIk5lUdO4tgX0DcwBRsUh4mrpRceWwRnBouPMQoltbuisBrM4OA3N5MJyEpgikdbQIsvti0PiajQlA== Date: Tue, 26 May 2026 10:04:22 +0000 From: centralrecsaccessadmin In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from bounce-relay1.stackmail.com (mxd [185.151.28.82]) by mx.sendgrid.net with ESMTP id Rf7Sy8-uS2q4kNgGBJKpEg for ; Tue, 26 May 2026 10:04:33.265 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wRoeG-00000009a5b-10ie\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 11:04:32 +0100 Received: from mail-uksouthazhn15010017.outbound.protection.outlook.com ([52.102.164.17] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wRoeF-0000000717u-3w2F\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 11:04:32 +0100 Received: from LOYP123MB3568.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:119::5) by CWXP123MB3223.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:40::16) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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SPF verification allows sending [+ip4:52.102.0.0/16:c] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71907856390021] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.72) [-0.72023949065159] X-Symbol: SPF_REPUTATION_HAM(-0.57) [-0.57060082215085] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: b2550449e11a4f26961d33ba514705e4@LOYP123MB3568.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.1 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; auto-submitted: auto-generated x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LOYP123MB3568.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(50650200027)(366016)(19092799006)(376014)(1800799024)(10070799003)(13003099007)(8096899003)(18002099003)(56012099003)(22082099003)(12063799003)(5133699003)(4143699003)(6133799003)(11063799006)(80100003);DIR:OUT;SFP:1501; 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If you are an individual or solicitor looking to obtain copy Medical Records please make a request by clicking :- Make a Request If you are Another Health Board/Police/Procurator Fiscal please click :- To Request NHS Highland Hospital Medical Records To view our privacy statement please go to:- Privacy Notice If your email is regarding something else, we shall respond to you in due course. Kind regards Access Admin Governance & Quality Team Central Records Department CRS Zone 6, Raigmore Hospital Old Perth Road Inverness IV2 3UJ 01463 704448/706656/705209/706965 nhsh.centralrecsaccessadmin@nhs.scot http://www.nhshighland.scot.nhs.uk/privacy This message may contain confidential and privileged information. If you are not the intended recipient you should not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents. To do so is strictly prohibited and may be unlawful. Please inform the sender that this message has gone astray before deleting it. Thank you. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","sender_ip":"185.151.28.82"} [2026-05-26 10:04:37] production.INFO: ClassifyInboundEmailJob: message 131 classified as 'dsar_response' (high). [2026-05-26 10:04:44] production.INFO: FindRelatedDsarJob: message 131 — dsar_id=, confidence=low. [2026-05-26 10:04:46] production.INFO: FindRelatedDsarJob: message 131 response_type=wrong_recipient. [2026-05-26 10:04:48] production.INFO: FindRelatedDsarJob: message 131 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none). [2026-05-26 10:05:42] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\"},\"attachment6\":{\"filename\":\"EMIS consultations - redactions applied.pdf\",\"name\":\"EMIS consultations - redactions applied.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"EMIS documents - redactions applied.pdf\",\"name\":\"EMIS documents - redactions applied.pdf\",\"type\":\"application/pdf\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","subject":"Re: Subject Access Request","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","headers":"ARC-Authentication-Results: i=3; 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Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phplrid1u7funrcdsgn62Q"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/phpnjnfi4g7pso2dexrcoL"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptu26jotopd84bklIttL"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpf135j6dl8tb0ecJszOV"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpq5bcfuh0q0al1eaTouN"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php4tojisu3bcnp8nDSjuo"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/phpce7cf7cadm0l6fIsDP6"}} [2026-05-26 10:05:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:05:42, 2026-05-26 10:05:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:05:42, 2026-05-26 10:05:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 10:06:11] production.DEBUG: Inbound email data {"subject":"Subject Access Request Ref edir:61611","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk 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c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 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Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","from":"informationrightsofficer7@edinburgh.gov.uk","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","SPF":"softfail","to":"evidence@mmalegal.co.uk"} [2026-05-26 10:06:11] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:06:11, 2026-05-26 10:06:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:06:11, 2026-05-26 10:06:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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[2026-05-26 10:09:31] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED00.18DCD1E0\"},\"attachment2\":{\"filename\":\"image002.jpg\",\"name\":\"image002.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image002.jpg@01DCED00.18DCD1E0\"}}","content-ids":"{\"image001.png@01DCED00.18DCD1E0\":\"attachment1\",\"image002.jpg@01DCED00.18DCD1E0\":\"attachment2\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","to":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Rachel.Bell@gov.scot\"}","html":"

Your Ref: 100164

Our Ref:   SAR26-27 - 230-Access – Redress

NRS Ref: NRS-DP-2026-555

 

Dear Sirs,

 

SUBJECT ACCESS REQUEST

 

I refer to your email to National Records Scotland requesting a search of records in relation to your client, Mary Watson   

 

The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. 

 

I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request.

 

If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government’s Data Protection Officer in the first instance

 

Data Protection Officer

Victoria Quay

EH6 6QQ

dataprotectionofficer@gov.scot

 

If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner’s Office – the regulator for data protection in the UK – at the following address:

 

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745

 

You may also find their website http://www.ico.org.uk/ a useful source of information.

Best,

R

Rachel Bell | Information Assurance and Data Protection Advisor

Digital Citizens Unit | Digital Directorate | Scottish Government 

 

From: Rachel Bell <Rachel.Bell@gov.scot> On Behalf Of Data protection and information assets Mailbox
Sent: 29 April 2026 13:44
To: evidence@mmalegal.co.uk
Cc: Data protection and information assets Mailbox <dpa@gov.scot>
Subject: NO LAC SEARCH AWAIT GRB - Data Protection (DP) -100164 - SAR26-27 - 230-Access - Redress - NRS-DP-2026-555 - acknowledgement
Sensitivity: Confidential

 

Your Ref: 100164

Our Ref:   SAR26-27 - 230-Access – Redress

NRS Ref: NRS-DP-2026-555

 

Dear Sirs,

 

SUBJECT ACCESS REQUEST

 

I refer to your email to National Records Scotland requesting a search of records in relation to your client, Mary Watson   

 

NRS have passed your request to the Information Assurance and Data Protection team at the Scottish Government to enable a search of records held by the Directorate for Children and Families

 

All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return.

 

The one calendar month period allowed for response to your request will expire on 25 May 2026.

 

Best,
R

Rachel Bell | Information Assurance and Data Protection Advisor

Digital Citizens Unit | Digital Directorate | Scottish Government 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:17
To: NRS : Data Protection <dataprotection@nrscotland.gov.uk>
Subject: Data Subject Access Request - Mrs Mary Watson

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mrs Mary Watson
Client Address: 28 Kendoon Avenue , Glasgow , G15 8AX
Client Reference: 100164
Date of Birth: 06/03/1954
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Fornethy Residential School Angus: 1962-1963



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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gov.scot","cc":"","dkim":"{@gov.scot : pass}","subject":"Data Protection (DP) -100164 - SAR26-27 - 230-Access - Redress - NRS-DP-2026-555 - response","text":"Your Ref: 100164 Our Ref: SAR26-27 - 230-Access – Redress NRS Ref: NRS-DP-2026-555 Dear Sirs, SUBJECT ACCESS REQUEST I refer to your email to National Records Scotland requesting a search of records in relation to your client, Mary Watson The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request. If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government’s Data Protection Officer in the first instance Data Protection Officer Victoria Quay EH6 6QQ dataprotectionofficer@gov.scot If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner’s Office – the regulator for data protection in the UK – at the following address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113 (local rate) or 01625 545 745 You may also find their website http://www.ico.org.uk/ a useful source of information. Best, R Rachel Bell | Information Assurance and Data Protection Advisor Digital Citizens Unit | Digital Directorate | Scottish Government [cid:image001.png@01DCED00.18DCD1E0] From: Rachel Bell On Behalf Of Data protection and information assets Mailbox Sent: 29 April 2026 13:44 To: evidence@mmalegal.co.uk Cc: Data protection and information assets Mailbox Subject: NO LAC SEARCH AWAIT GRB - Data Protection (DP) -100164 - SAR26-27 - 230-Access - Redress - NRS-DP-2026-555 - acknowledgement Sensitivity: Confidential Your Ref: 100164 Our Ref: SAR26-27 - 230-Access – Redress NRS Ref: NRS-DP-2026-555 Dear Sirs, SUBJECT ACCESS REQUEST I refer to your email to National Records Scotland requesting a search of records in relation to your client, Mary Watson NRS have passed your request to the Information Assurance and Data Protection team at the Scottish Government to enable a search of records held by the Directorate for Children and Families All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return. The one calendar month period allowed for response to your request will expire on 25 May 2026. Best, R Rachel Bell | Information Assurance and Data Protection Advisor Digital Citizens Unit | Digital Directorate | Scottish Government [cid:image001.png@01DCED00.18DCD1E0] From: MMA Legal > Sent: 22 April 2026 20:17 To: NRS : Data Protection > Subject: Data Subject Access Request - Mrs Mary Watson Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mrs Mary Watson Client Address: 28 Kendoon Avenue , Glasgow , G15 8AX Client Reference: 100164 Date of Birth: 06/03/1954 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Fornethy Residential School Angus: 1962-1963 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php48hmr48kk58tb2SAFDJ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php1cv18o6ctknsc7DIbwy"}} [2026-05-26 10:09:33] production.INFO: ExtractMessageAttachmentsJob: attachment 127 (image001.png) skipped — unsupported type. [2026-05-26 10:09:33] production.INFO: ExtractMessageAttachmentsJob: attachment 128 (image002.jpg) skipped — unsupported type. [2026-05-26 10:09:36] production.INFO: ClassifyInboundEmailJob: message 132 classified as 'dsar_response' (high). [2026-05-26 10:09:43] production.INFO: FindRelatedDsarJob: message 132 — dsar_id=, confidence=low. [2026-05-26 10:09:45] production.INFO: FindRelatedDsarJob: message 132 response_type=no_record. [2026-05-26 10:09:47] production.INFO: FindRelatedDsarJob: message 132 — extracted reference 'NRS-DP-2026-555' (confidence=high), no DSAR matched. [2026-05-26 10:09:47] production.INFO: FindRelatedDsarJob: message 132 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-05-26 10:10:45] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\"},\"attachment6\":{\"filename\":\"EMIS consultations - redactions applied.pdf\",\"name\":\"EMIS consultations - redactions applied.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"EMIS documents - redactions applied.pdf\",\"name\":\"EMIS documents - redactions applied.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:10:45, 2026-05-26 10:10:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:10:45, 2026-05-26 10:10:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 10:11:13] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","from":"aa.Subject Access Request ","dkim":"{@scottish.onmicrosoft.com : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","text":"Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:11:13, 2026-05-26 10:11:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:11:13, 2026-05-26 10:11:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 10:14:34] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","sender_ip":"185.151.28.75","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=DU6Jzu/a0UL+TdchhXHSPa9Tn+BY9cQydrK3xkaDA/FbikdfZelp7bQSTelRILZyCBKd8R7BL9\t XUO4QoGXkehzIQmrHkm1n3Wsm9qUqXYh3RnIPz2zrpMN/7hM7Qf2uWbHal1Qwi+Qaoja8xOQNM\t T4aa0gIs+EbGPUTusqq0eS1CxtQjfI4CWTEgZkwDs4OGvGG5IDLd9Nif9S8R5xd6ryUpA3IIyR\t ELYQCUxsf2p2fsOvxs7OTDt/elRl/iTqdACg9FckacpXDHpGtbVZzHK6rqksNbzVJk4vHc+26v\t ULcZMV07awGbiMLAjQCfixKwcCVMD7ndOze4gtZO3rGkfg==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"softfail","to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61611"} [2026-05-26 10:14:34] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:14:34, 2026-05-26 10:14:34)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:14:34, 2026-05-26 10:14:34)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 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[2026-05-26 10:15:46] production.DEBUG: Inbound email data {"html":"
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","from":"aa.Subject Access Request ","subject":"Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" "} [2026-05-26 10:15:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:15:46, 2026-05-26 10:15:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:15:46, 2026-05-26 10:15:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 10:20:49] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","SPF":"fail","dkim":"{@nhs.scot : pass}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Re: Subject Access Request","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\"},\"attachment6\":{\"filename\":\"EMIS consultations - redactions applied.pdf\",\"name\":\"EMIS consultations - redactions applied.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"EMIS documents - redactions applied.pdf\",\"name\":\"EMIS documents - redactions applied.pdf\",\"type\":\"application/pdf\"}}","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"7","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.28;\tiprev=pass (mail-uksouthazon11011028.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.28;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.95.28 ARC-Authentication-Results: i=1; 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:20:49, 2026-05-26 10:20:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:20:49, 2026-05-26 10:20:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 10:20:54] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","to":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Rachel.Bell@gov.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=gov.scot;\tdkim=pass header.d=gov.scot header.s=s2048m1 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boundary=\"_005_LO0P265MB70269BD7EFA216CB9DF42DCF990B2LO0P265MB7026GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; d=gov.scot; s=s2048m1; c=relaxed/relaxed; h=from:to:cc:subject:date:message-id:references:content-type:mime-version; bh=Gq/Im8SdK4nX8xgAYtltZZdWntxr1j0vRo5K5XxnTEE=; b=EgcBx1YiSJ8a/ajG+iDssNP55/R5Y56XuAbkvIV6QBo4+QeGh2ZU/5BPpr7ZfdCr7KKE5R6J2aPn\tsmcXa7UAexhNutw+BuA34Ei/MYWDNtBQRBgSF3WQOcglUXvkqIJPa1Kg7FiTNu7tgZ6G25oXlEvQ\tuFX2X9C3FyGESJ7m6eTlWl36yngsIvqV3NCESX+pp4Xv/dv6yAAPJKkN/LVhFivZgVEGTI07YYBx\tm2j5FWmA9z/KI6hTVzZ6+EPcNhN4dP0A5aNkVndtCRHMW8uYTc4fZLeVACiTvkmZz8cauKI/v2+6\tNmdUyT9EOQqhWa/Caj5nfe7yfkdrPdpkcFhyvg== Date: Tue, 26 May 2026 10:20:47 +0000 From: In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id F-mX_aOEQpqbot41FR1cGA for ; Tue, 26 May 2026 10:20:52.191 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] 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Your Ref: 100061

Our Ref:   SAR26-27 - 254-Access - Redress

NRS Ref: NRS-DP-2026-566

 

Dear Sirs,

 

SUBJECT ACCESS REQUEST

 

I refer to your letter to National Records Scotland requesting a search of records in relation to your client, Yvonne Jamieson

 

The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. 

 

I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request.

 

If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government’s Data Protection Officer in the first instance

 

Data Protection Officer

Victoria Quay

EH6 6QQ

dataprotectionofficer@gov.scot

 

If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner’s Office – the regulator for data protection in the UK – at the following address:

 

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745

 

You may also find their website http://www.ico.org.uk/ a useful source of information.

 

Best,
R

Rachel Bell | Information Assurance and Data Protection Advisor

Digital Citizens Unit | Digital Directorate | Scottish Government 

 

From: Rachel Bell <Rachel.Bell@gov.scot> On Behalf Of Data protection and information assets Mailbox
Sent: 29 April 2026 13:29
To: evidence@mmalegal.co.uk
Cc: Data protection and information assets Mailbox <dpa@gov.scot>
Subject: NO LAC SEARCH AWAIT GRB - Data Protection (DP) - SAR26-27 - 254-Access - Redress -NRS-DP-2026-566 -100061 - acknowledgement

 

Your Ref: 100061

Our Ref:   SAR26-27 - 254-Access - Redress

NRS Ref: NRS-DP-2026-566

 

Dear Sirs,

 

SUBJECT ACCESS REQUEST

 

I refer to your letter to National Records Scotland requesting a search of records in relation to your client, Yvonne Jamieson

 

NRS have passed your request to the Information Assurance and Data Protection team at the Scottish Government to enable a search of records held by the Directorate for Children and Families

 

All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return.

 

The one calendar month period allowed for response to your request will expire on 25 May 2026.

 

Best,

R

Rachel Bell | Information Assurance and Data Protection Advisor

Digital Citizens Unit | Digital Directorate | Scottish Government 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:25
To: NRS : Data Protection <dataprotection@nrscotland.gov.uk>
Subject: Data Subject Access Request - Ms Yvonne Jamieson

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Ms Yvonne Jamieson
Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN
Client Reference: 100061
Date of Birth: 10/03/1982
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Foster Family: 1992
  • independent living placement under Helen Lewis.: 1993



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","text":"Your Ref: 100061 Our Ref: SAR26-27 - 254-Access - Redress NRS Ref: NRS-DP-2026-566 Dear Sirs, SUBJECT ACCESS REQUEST I refer to your letter to National Records Scotland requesting a search of records in relation to your client, Yvonne Jamieson The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request. If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government’s Data Protection Officer in the first instance Data Protection Officer Victoria Quay EH6 6QQ dataprotectionofficer@gov.scot If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner’s Office – the regulator for data protection in the UK – at the following address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113 (local rate) or 01625 545 745 You may also find their website http://www.ico.org.uk/ a useful source of information. Best, R Rachel Bell | Information Assurance and Data Protection Advisor Digital Citizens Unit | Digital Directorate | Scottish Government [cid:image001.png@01DCED01.B2332A00] From: Rachel Bell On Behalf Of Data protection and information assets Mailbox Sent: 29 April 2026 13:29 To: evidence@mmalegal.co.uk Cc: Data protection and information assets Mailbox Subject: NO LAC SEARCH AWAIT GRB - Data Protection (DP) - SAR26-27 - 254-Access - Redress -NRS-DP-2026-566 -100061 - acknowledgement Your Ref: 100061 Our Ref: SAR26-27 - 254-Access - Redress NRS Ref: NRS-DP-2026-566 Dear Sirs, SUBJECT ACCESS REQUEST I refer to your letter to National Records Scotland requesting a search of records in relation to your client, Yvonne Jamieson NRS have passed your request to the Information Assurance and Data Protection team at the Scottish Government to enable a search of records held by the Directorate for Children and Families All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return. The one calendar month period allowed for response to your request will expire on 25 May 2026. Best, R Rachel Bell | Information Assurance and Data Protection Advisor Digital Citizens Unit | Digital Directorate | Scottish Government [cid:image001.png@01DCED01.B2332A00] From: MMA Legal > Sent: 22 April 2026 20:25 To: NRS : Data Protection > Subject: Data Subject Access Request - Ms Yvonne Jamieson Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Ms Yvonne Jamieson Client Address: Flat 3F Roxburgh Way, Greenock, PA15 4LN Client Reference: 100061 Date of Birth: 10/03/1982 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Foster Family: 1992 * independent living placement under Helen Lewis.: 1993 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"2","from":"","subject":"Data Protection (DP) - SAR26-27 - 254-Access - Redress -NRS-DP-2026-566 -100061 - response","content-ids":"{\"image001.png@01DCED01.B2332A00\":\"attachment1\",\"image002.jpg@01DCED01.B2332A00\":\"attachment2\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkvlsve65mp961O1ydHX"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc89j9b44a86t6UQqcQF"}} [2026-05-26 10:20:57] production.INFO: ExtractMessageAttachmentsJob: attachment 129 (image001.png) skipped — unsupported type. [2026-05-26 10:20:57] production.INFO: ExtractMessageAttachmentsJob: attachment 130 (image002.jpg) skipped — unsupported type. [2026-05-26 10:20:59] production.INFO: ClassifyInboundEmailJob: message 133 classified as 'dsar_response' (high). [2026-05-26 10:21:06] production.INFO: FindRelatedDsarJob: message 133 — dsar_id=, confidence=low. [2026-05-26 10:21:08] production.INFO: FindRelatedDsarJob: message 133 response_type=no_record. [2026-05-26 10:21:10] production.INFO: FindRelatedDsarJob: message 133 — extracted reference 'NRS-DP-2026-566' (confidence=high), no DSAR matched. [2026-05-26 10:21:10] production.INFO: FindRelatedDsarJob: message 133 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-05-26 10:23:01] production.DEBUG: Inbound email data {"subject":"Your Subject Access Request has been completed.","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"pm_bounces@pm-bounces.ams-sar.com\"}","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=pm.mtasv.net header.s=pm20250806 header.a=rsa-sha256;\tdkim=pass header.d=ams-sar.com header.i=noreply@ams-sar.com header.s=20190925102459pm header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=104.245.209.235;\tiprev=pass (mta235b-ord.mtasv.net) smtp.remote-ip=104.245.209.235;\tspf=pass smtp.mailfrom=pm-bounces.ams-sar.com;\tdkim=pass header.d=pm.mtasv.net header.s=pm20250806 header.a=rsa-sha256;\tdkim=pass header.d=ams-sar.com header.i=noreply@ams-sar.com header.s=20190925102459pm header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; 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charset=UTF-8 DKIM-Signature: v=1; a=rsa-sha256; d=pm.mtasv.net; s=pm20250806; c=relaxed/relaxed;\tbh=19ibLlEirWOFZCx5khc8NilcRPp1XhYrjBwOjJAOmP8=;\th=from:to:subject:date:mime-version:content-type:sender:cc:date:message-id;\tt=1779790977; x=1780395777;\tb=clRZjFnFuGU9urqV3Shp+nvFh/BOkFlmLFPYA3+CUvE+1jnxmfNPWFBt658aK987aHJcdLa4R\t0srPo3D7RDYe0FAK7SJhep7YylB/W3E3dluY9Aoh4DU9jn6bydldR8oZeb8HG6o2HQFUJ6BvpLG\tpQO4Y93WtEqcT2iLHwyr2q3ghkodY3yVP5MQkmXI7tFOZD+b+AvzOLg1lNm1/O6z+0DhwxWKaez\tMZuMj31J9/CuhIGJGokBLI1I/WtTCljAIReWS5gYokfrhzjkEQkXTlLSUSIrFe9i4TTbQNm48a5\tz8DZmlUgHDuO24ODWCC5C73aHIh3j54wT02xE15YutVg==; DKIM-Signature: v=1; a=rsa-sha256; d=ams-sar.com; s=20190925102459pm;\tc=relaxed/relaxed; i=noreply@ams-sar.com; t=1779790977; x=1779963777;\th=date:date:from:from:message-id:reply-to:sender:subject:subject:to:to:cc:\tfeedback-id:mime-version:content-type:content-transfer-encoding;\tbh=19ibLlEirWOFZCx5khc8NilcRPp1XhYrjBwOjJAOmP8=;\tb=NK666Sh++17KZCOeQHZohHr3d/3nU1ipnzVJVILg7YHUNLl83b+sTYQUaq9BLO3zImzlFHZeIu+\thfziINffWclQw/b9abCAEEit0WVunxfVlkwlxNwinJnbtpP/J1X9y2zqfkDmi2XnAPcbwg93s496X\tcurZTxSd/n0L60mLacs= Date: Tue, 26 May 2026 10:22:56 +0000 Feedback-ID: s5046332-_:s5046332:a143358:postmark From: Sars No Reply MIME-Version: 1.0 Message-Id: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id wbUUeh-jRAqZNArGXA1AmA for ; Tue, 26 May 2026 10:23:00.429 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRow6-00000008elh-3BWm\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 11:22:58 +0100 Received: from mta235b-ord.mtasv.net ([104.245.209.235])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRow6-00000007rKp-076f\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 11:22:58 +0100 Received: from ip-172-26-21-180.us-east-2.compute.internal (172.26.21.180) by production-pmta-useast2.internal.postmarkapp.com (KumoMTA 10.97.242.81) with ESMTP id dd2e43b358ec11f1809a02a455befe1b for ; Tue, 26 May 2026 10:22:57 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of pm-bounces.ams-sar.com designates 104.245.209.235 as permitted sender) client-ip=104.245.209.235; envelope-from=pm_bounces@pm-bounces.ams-sar.com; helo=mta235b-ord.mtasv.net; Resent-Date: Tue, 26 May 2026 11:22:58 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Your Subject Access Request has been completed. To: evidence@mmalegal.co.uk X-Complaints-To: abuse@postmarkapp.com X-Forwarded-For: pm_bounces@pm-bounces.ams-sar.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Job: 143358_5046332 X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiZXZpZGVuY2VAbW1hbGVnYWwuY28udWsifQ== X-Originating-IP: 104.245.209.235 X-PM-MTA-Pool: transactional-3 X-PM-Message-Id: c1ba9ca3-14fb-4ec0-9b40-7a9e27443593 X-PM-Message-Options: v1;1.oELqOQ2Ehj8mGU1CMkUH4g.MDr442OnsCWyH98vq0gUZuBtNZ9RTXrFUJHCFRW9LAMhWwVL1wmYpjTvPaZfnR4pYOYbv1aon6Xz8Hh_MvVuhZgxXKrh8JGmEPkOncHaHuVp1HqueSVOq0xo6I2gePdhC2_gismEc3JMTgXoKpSyjRH3TM1aAt5TEZOOD3taewLjlQHYbAJznIxmOJSg5pr3 X-PM-RCPT: |bTB8MTQzMzU4fDUwNDYzMzJ8ZXZpZGVuY2VAbW1hbGVnYWwuY28udWs=| X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: DKIM_REPUTATION(-0.60) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.58) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: NEURAL_SPAM(0.00) Symbol: SPF_REPUTATION_HAM(-0.62) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.28) Symbol: IP_REPUTATION_HAM(-0.81) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] X-Symbol: MANY_INVISIBLE_PARTS(0.05); Many parts are visually hidden [1] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: DKIM_REPUTATION(-0.60) [-0.60917913479933] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:104.245.209.192/26] X-Symbol: GENERIC_REPUTATION(-0.58) [-0.58598215927834] X-Symbol: ASN(0.00) [asn:23352, ipnet:104.245.208.0/21, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: NEURAL_SPAM(0.00); Neural network SPAM [1.000] X-Symbol: SPF_REPUTATION_HAM(-0.62) [-0.62091026904931] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [pm.mtasv.net:+, ams-sar.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [ams-sar.com, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.28); DKIM verification succeed [pm.mtasv.net:s=pm20250806, ams-sar.com:s=20190925102459pm] X-Symbol: IP_REPUTATION_HAM(-0.81) [asn: 23352(-0.23), country: US(-0.00), ip: 104.245.209.235(-0.58)] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [104.245.209.235:from] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] Message-ID: c1ba9ca3-14fb-4ec0-9b40-7a9e27443593@mtasv.net X-Milter-Del: X-Spam X-Spam-Score: -4.2 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-virtual-MTA: ord-104-245-209-235","SPF":"fail","to":"evidence@mmalegal.co.uk","from":"Sars No Reply ","html":" Notification from NHS Lothian Request for Records
NHS Lothian Request for Records

There has been an update to the subject access request that you made online. Please login to your profile to view the status of your request.

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Thanks,

Subject Access Request Team

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https://lothian.ams-sar.com:443//MyRequest/Request/Details?Id=LOTH00013828SAR

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","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\"}","dkim":"{@pm.mtasv.net : pass, noreply@ams-sar.com : pass}","sender_ip":"185.151.28.76"} [2026-05-26 10:23:04] production.INFO: ClassifyInboundEmailJob: message 134 classified as 'dsar_response' (high). [2026-05-26 10:23:06] production.INFO: FindRelatedDsarJob: message 134 — dsar_id=, confidence=low. [2026-05-26 10:23:09] production.INFO: FindRelatedDsarJob: message 134 response_type=acknowledgement. [2026-05-26 10:23:10] production.INFO: FindRelatedDsarJob: message 134 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-05-26 10:24:44] production.DEBUG: Inbound email data {"text":"Your Ref: 100150 Our Ref: SAR26-27 - 237-Access - Redress NRS Ref: NRS-DP-2026-558 Dear Sirs, SUBJECT ACCESS REQUEST I refer to your email to National Records Scotland requesting a search of records in relation to your client, Gayle Wilson The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request. If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government’s Data Protection Officer in the first instance Data Protection Officer Victoria Quay EH6 6QQ dataprotectionofficer@gov.scot If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner’s Office – the regulator for data protection in the UK – at the following address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113 (local rate) or 01625 545 745 You may also find their website http://www.ico.org.uk/ a useful source of information. Best, R Rachel Bell | Information Assurance and Data Protection Advisor Digital Citizens Unit | Digital Directorate | Scottish Government [cid:image001.png@01DCED02.38569C70] From: Rachel Bell On Behalf Of Data protection and information assets Mailbox Sent: 29 April 2026 13:39 To: evidence@mmalegal.co.uk Cc: Data protection and information assets Mailbox Subject: NO LAC SEARCH AWAIT GRB - Data Protection (DP) - 100150 - SAR26-27 - 237-Access - Redress - NRS-DP-2026-558 - acknowledgement Sensitivity: Confidential Your Ref: 100150 Our Ref: SAR26-27 - 237-Access - Redress NRS Ref: NRS-DP-2026-558 Dear Sirs, SUBJECT ACCESS REQUEST I refer to your email to National Records Scotland requesting a search of records in relation to your client, Gayle Wilson NRS have passed your request to the Information Assurance and Data Protection team at the Scottish Government to enable a search of records held by the Directorate for Children and Families All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return. The one calendar month period allowed for response to your request will expire on 25 May 2026. Best, R Rachel Bell | Information Assurance and Data Protection Advisor Digital Citizens Unit | Digital Directorate | Scottish Government [cid:image001.png@01DCED02.38569C70] From: MMA Legal > Sent: 22 April 2026 20:18 To: NRS : Data Protection > Subject: Data Subject Access Request - Ms Gayle Wilson Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Ms Gayle Wilson Client Address: Flat 1/1 37A Dowanhill Street , Glasgow , G11 5RN Client Reference: 100150 Date of Birth: 21/07/1979 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * SouthAnnon Residential School : 1989-1994 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"2","dkim":"{@gov.scot : pass}","to":"","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Rachel.Bell@gov.scot\"}","sender_ip":"185.151.28.75","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","SPF":"softfail","content-ids":"{\"image001.png@01DCED02.38569C70\":\"attachment1\",\"image002.jpg@01DCED02.38569C70\":\"attachment2\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=gov.scot;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; 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Your Ref: 100150

Our Ref:   SAR26-27 - 237-Access - Redress

NRS Ref: NRS-DP-2026-558

 

Dear Sirs,

 

SUBJECT ACCESS REQUEST

 

I refer to your email to National Records Scotland requesting a search of records in relation to your client, Gayle Wilson

 

The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. 

 

I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request.

 

If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government’s Data Protection Officer in the first instance

 

Data Protection Officer

Victoria Quay

EH6 6QQ

dataprotectionofficer@gov.scot

 

If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner’s Office – the regulator for data protection in the UK – at the following address:

 

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745

 

You may also find their website http://www.ico.org.uk/ a useful source of information.

 

Best,
R

Rachel Bell | Information Assurance and Data Protection Advisor

Digital Citizens Unit | Digital Directorate | Scottish Government 

 

From: Rachel Bell <Rachel.Bell@gov.scot> On Behalf Of Data protection and information assets Mailbox
Sent: 29 April 2026 13:39
To: evidence@mmalegal.co.uk
Cc: Data protection and information assets Mailbox <dpa@gov.scot>
Subject: NO LAC SEARCH AWAIT GRB - Data Protection (DP) - 100150 - SAR26-27 - 237-Access - Redress - NRS-DP-2026-558 - acknowledgement
Sensitivity: Confidential

 

Your Ref: 100150

Our Ref:   SAR26-27 - 237-Access - Redress

NRS Ref: NRS-DP-2026-558

 

Dear Sirs,

 

SUBJECT ACCESS REQUEST

 

I refer to your email to National Records Scotland requesting a search of records in relation to your client, Gayle Wilson

 

NRS have passed your request to the Information Assurance and Data Protection team at the Scottish Government to enable a search of records held by the Directorate for Children and Families

 

All personal information will be accessible to you unless that information is covered by an exemption under data protection laws. In carrying out your request information will be shared with relevant business areas where necessary to ensure a complete return.

 

The one calendar month period allowed for response to your request will expire on 25 May 2026.

 

Best,
R

Rachel Bell | Information Assurance and Data Protection Advisor

Digital Citizens Unit | Digital Directorate | Scottish Government 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:18
To: NRS : Data Protection <dataprotection@nrscotland.gov.uk>
Subject: Data Subject Access Request - Ms Gayle Wilson

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Ms Gayle Wilson
Client Address: Flat 1/1 37A Dowanhill Street , Glasgow , G11 5RN
Client Reference: 100150
Date of Birth: 21/07/1979
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • SouthAnnon Residential School : 1989-1994



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","cc":"","subject":"Data Protection (DP) - 100150 - SAR26-27 - 237-Access - Redress - NRS-DP-2026-558 - response","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED02.38569C70\"},\"attachment2\":{\"filename\":\"image002.jpg\",\"name\":\"image002.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image002.jpg@01DCED02.38569C70\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php7n3tp24vhn5g3VGrgT0"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php5umho6nehgvs2CwHBp6"}} [2026-05-26 10:24:46] production.INFO: ExtractMessageAttachmentsJob: attachment 131 (image001.png) skipped — unsupported type. [2026-05-26 10:24:46] production.INFO: ExtractMessageAttachmentsJob: attachment 132 (image002.jpg) skipped — unsupported type. [2026-05-26 10:24:48] production.INFO: ClassifyInboundEmailJob: message 135 classified as 'dsar_response' (high). [2026-05-26 10:24:55] production.INFO: FindRelatedDsarJob: message 135 — dsar_id=, confidence=low. [2026-05-26 10:24:57] production.INFO: FindRelatedDsarJob: message 135 response_type=no_record. [2026-05-26 10:24:59] production.INFO: FindRelatedDsarJob: message 135 — extracted reference 'NRS-DP-2026-558' (confidence=high), no DSAR matched. [2026-05-26 10:24:59] production.INFO: FindRelatedDsarJob: message 135 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-05-26 10:29:11] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\"},\"attachment6\":{\"filename\":\"EMIS consultations - redactions applied.pdf\",\"name\":\"EMIS consultations - redactions applied.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"EMIS documents - redactions applied.pdf\",\"name\":\"EMIS documents - redactions applied.pdf\",\"type\":\"application/pdf\"}}","sender_ip":"185.151.28.76","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

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boundary=\"_011_LO0P123MB64146BDC8F40409CECAC97CAB10B2LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=ET14o+FgXNzJh5fWicLuDbSo4EOF2/xrWTwhp8Pc83Q=; b=VAnMfmx/oM15q6WcuTDBEy73Uf0/KXLUyHhZ/WKt1VYB0+4xCbWcqBJ+nBT9ILx8cGFJsFQzLIjYgLCop8CysAffdeO+3VikmoE07UEG4CsAesGJgFlQ92TpA5qX3mFpmMeyBIAWe9eTau6rzXGSRKYKriYRMfpw38EtMDo7NIGtJiADjG3ynYckP5kGEm+7x17a9knIn2WxPuvrDHSJwP3IkU0hZPs03R4jAi9/uV09rkOKjLLQjJQqkVJhaPxId8SRPXBLHQ4/4XU+8sQgYfS0bkv9gb76SRJi5KV/kqUO7tEXKxYDz07x9QlJoOLzEuRIqdKV5NKqBrRm8zoa/A== Date: Tue, 26 May 2026 09:50:21 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NgIDJvF3RImRQ_oI2uisIA for ; Tue, 26 May 2026 09:50:31.035 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoQe-00000008L5C-37XQ\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:50:30 +0100 Received: from mail-uksouthazon11011028.outbound.protection.outlook.com ([52.101.95.28] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoQe-0000000BVag-13De\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:50:28 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO8P123MB7943.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3da::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.11; 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:29:11, 2026-05-26 10:29:11)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:29:11, 2026-05-26 10:29:11)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 10:29:38] production.DEBUG: Inbound email data {"SPF":"softfail","to":"evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61611","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=K44NJzKxqzgOJLMD2CH4ombcBOv9fsIZHYpNC68xZDCuoVrJOO+V8fUG8Cxtg7WWM6ePWyqXma\t 6qEVk+Yy7A2F4xJz4J8zKVldsGNmNuzpheT/Trw7DrXLOwwiA8dKGaBZPd6R3hys+w6lVaMBWB\t QQGBYynPozbgitryydXZEtNRCRiyG4/f7562CKzB6I7JOPXsbo7IXrcnfzW1WKShqj3ca5Oq1A\t BWnkFojSAs97JR2GX8S7YE/w7Q6wI/a/r6x5X6U8m+tHmXgmqJCeYDQFUYmbq/2OUKG4KXmFYt\t 1GndPTQ/R+G/YSNCzNfs7ywQKhwfdlzjmC1ojigt+fVHxg==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=U8w385T1VjB6ILBgeuDa+ob3HJ1iPn6NiqD4H2ipJu0Mytk3VAJ6P32tXeD0UoprJ0lRxlIHsm\t xTi3R3JSUjmFb1lx5r27ANxmnUGPAD367pYxBsYZfeAEUw6ae04rCJGoYF3lI4tm10v5VIXDQI\t 7vbqX/wCVgYVnxf/vd+jqlUOe1wS+2uJk0AKwlUZX2j1NOYi1r7ck+43sncSYwoTGiczHHkWSI\t 6m13oKPF3MgAQpsTs/OI9pFHl/CXDZGc/eGqJHAQKW/RPuusvR2gxVcXKxngYJUj4cLSz5oJmn\t f+fbKyGzhcCWRFX6d8yJkEI+E26cUN/K8AW32L56tjb2+g==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=DU6Jzu/a0UL+TdchhXHSPa9Tn+BY9cQydrK3xkaDA/FbikdfZelp7bQSTelRILZyCBKd8R7BL9\t XUO4QoGXkehzIQmrHkm1n3Wsm9qUqXYh3RnIPz2zrpMN/7hM7Qf2uWbHal1Qwi+Qaoja8xOQNM\t T4aa0gIs+EbGPUTusqq0eS1CxtQjfI4CWTEgZkwDs4OGvGG5IDLd9Nif9S8R5xd6ryUpA3IIyR\t ELYQCUxsf2p2fsOvxs7OTDt/elRl/iTqdACg9FckacpXDHpGtbVZzHK6rqksNbzVJk4vHc+26v\t ULcZMV07awGbiMLAjQCfixKwcCVMD7ndOze4gtZO3rGkfg==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","from":"informationrightsofficer7@edinburgh.gov.uk","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0"} [2026-05-26 10:29:38] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:29:38, 2026-05-26 10:29:38)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:29:38, 2026-05-26 10:29:38)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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[2026-05-26 10:30:42] production.DEBUG: Inbound email data {"attachments":"2","dkim":"{@nhs.scot : pass}","subject":"Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-fgnzn4wz.png\",\"name\":\"Outlook-fgnzn4wz.png\",\"type\":\"image/png\",\"content-id\":\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\"},\"attachment2\":{\"filename\":\"Outlook-2mgx0tl3.png\",\"name\":\"Outlook-2mgx0tl3.png\",\"type\":\"image/png\",\"content-id\":\"8e649580-aae4-4ec2-8333-c94ed2e17123\"}}","content-ids":"{\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\":\"attachment1\",\"8e649580-aae4-4ec2-8333-c94ed2e17123\":\"attachment2\"}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.informationgovernance@nhs.scot\"}","html":"
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [nhs.scot:from_mime, nhs.scot:email, nhs.scot:from_smtp, nhs.scot:dkim, mail-uksouthazon11012055.outbound.protection.outlook.com:rdns, LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM:mid, LO0P265CU003.outbound.protection.outlook.com:helo, mmalegal.co.uk:email, scot.nhs.uk:url] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.97) [asn: 8075(-0.17), country: US(-0.00), ip: 52.101.96.55(-0.80)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.55:from] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71117033584564] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.80) [-0.80121963328618] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71001687363139] X-Symbol: DKIM_TRACE(0.00); 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Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpupcoj63e2bpvaJgvwUY"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjn7kn6pg8g4hbJSdY39"}} [2026-05-26 10:30:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96\x0D\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:30:42, 2026-05-26 10:30:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:30:42, 2026-05-26 10:30:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 10:36:00] production.DEBUG: Inbound email data {"subject":"Your Subject Access Request has been completed.","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=pm.mtasv.net header.s=pm20250806 header.a=rsa-sha256;\tdkim=pass header.d=ams-sar.com header.i=noreply@ams-sar.com header.s=20190925102459pm header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=104.245.209.201;\tiprev=pass (mta201a-ord.mtasv.net) smtp.remote-ip=104.245.209.201;\tspf=pass smtp.mailfrom=pm-bounces.ams-sar.com;\tdkim=pass header.d=pm.mtasv.net header.s=pm20250806 header.a=rsa-sha256;\tdkim=pass header.d=ams-sar.com header.i=noreply@ams-sar.com header.s=20190925102459pm header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; 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text/html; charset=UTF-8 DKIM-Signature: v=1; a=rsa-sha256; d=pm.mtasv.net; s=pm20250806; c=relaxed/relaxed;\tbh=uWx/oCLscaoFmiBhWHjlv8xrZG+RW0Z14u8Ath194FY=;\th=from:to:subject:date:mime-version:content-type:sender:cc:date:message-id;\tt=1779791757; x=1780396557;\tb=GAs1w+b2814h9zg1nPllBmz7iz1hGb7Pm7T/eDLnJmnWqKcav/0E05XRWq+/RDlmnoC6lM1oR\twRgkUJvM1nIviKx/YfjuyV8l2kyf8lG/s+WIB56L+97XPaZM4TLejITXocDY6wd1g7qTRaRtw+K\txCCJSBCBlbAMwaAW1QLhUpKS+p2ovqrNURJsp7Biqz+s7NYs8P3OBHpdyl/iu7r6NwxejCy/OwG\t/jdKnOms/LMcaUukdrl4PGamhIfLK7bjVwVYRhzDtydIGpQhwaM/IXPPqRNNb1wPwawLx5fR7VM\tMzAcnSY7fH/XcXfzSQLZWBQ0lpTS+uzK7LRb6H3RUZKg==; DKIM-Signature: v=1; a=rsa-sha256; d=ams-sar.com; s=20190925102459pm;\tc=relaxed/relaxed; i=noreply@ams-sar.com; t=1779791757; x=1779964557;\th=date:date:from:from:message-id:reply-to:sender:subject:subject:to:to:cc:\tfeedback-id:mime-version:content-type:content-transfer-encoding;\tbh=uWx/oCLscaoFmiBhWHjlv8xrZG+RW0Z14u8Ath194FY=;\tb=WqaIZvOX7j3CKqSDZTSJcWXXEckq2otyy+V2SLEZjuJlR+6ydjtP3TmVEXdYwhSQem5LARk68DR\tqtS80//VyNC4i90hfl60InsbuGitfOCyqjxh0X3ZriPPKSq+7Tic4i93p9npxG74yz2WavBfBKAZ/\tjmQ0kLucCQmhHg6Ivus= Date: Tue, 26 May 2026 10:35:56 +0000 Feedback-ID: s5046332-_:s5046332:a143358:postmark From: Sars No Reply MIME-Version: 1.0 Message-Id: <597695e8-28a3-47c7-8578-54bcef4301a2@mtasv.net> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id xoAXAjoZS-azbEMsmQ_1-Q for ; Tue, 26 May 2026 10:35:59.868 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRp8g-00000009pPW-32ey\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 11:35:58 +0100 Received: from mta201a-ord.mtasv.net ([104.245.209.201])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRp8g-00000008QVv-0Wx5\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 11:35:58 +0100 Received: from ip-172-26-11-98.us-east-2.compute.internal (172.26.11.98) by production-pmta-useast2.internal.postmarkapp.com (KumoMTA 10.97.242.244) with ESMTP id ae14401358ee11f1b8230209af5131b9 for ; Tue, 26 May 2026 10:35:57 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of pm-bounces.ams-sar.com designates 104.245.209.201 as permitted sender) client-ip=104.245.209.201; envelope-from=pm_bounces@pm-bounces.ams-sar.com; helo=mta201a-ord.mtasv.net; Resent-Date: Tue, 26 May 2026 11:35:58 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Your Subject Access Request has been completed. To: evidence@mmalegal.co.uk X-Complaints-To: abuse@postmarkapp.com X-Forwarded-For: pm_bounces@pm-bounces.ams-sar.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Job: 143358_5046332 X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiZXZpZGVuY2VAbW1hbGVnYWwuY28udWsifQ== X-Originating-IP: 104.245.209.201 X-PM-MTA-Pool: transactional-3 X-PM-Message-Id: 597695e8-28a3-47c7-8578-54bcef4301a2 X-PM-Message-Options: v1;1.48_S0uKbEY7TMC1xf4v3fQ.dRgGaz7QJPuP652xPnyMzDV9ZKWukrOKhxbpo64pMDIxdSN8SCpCzExLrj3Bs8iYQ9xRqM9L2_ELSnhGif02TbcHwcYOsJBq2Lo5RD2i4g3yCbnvuDaLNuUvkEAq3XFkpayd2rU4Q0TgWbMpJusurZPcSb0FK3nwEJPtijkvv0XQVrVUZAbuSfFUagND82B_ X-PM-RCPT: |bTB8MTQzMzU4fDUwNDYzMzJ8ZXZpZGVuY2VAbW1hbGVnYWwuY28udWs=| X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.05) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.60) Symbol: GENERIC_REPUTATION(-0.63) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.62) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.28) Symbol: IP_REPUTATION_HAM(-0.86) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] X-Symbol: MANY_INVISIBLE_PARTS(0.05); Many parts are visually hidden [1] X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_VERYGOOD(-0.20); From address is listed in Mailspike RWL - very good reputation [104.245.209.201:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:104.245.209.192/26] X-Symbol: DKIM_REPUTATION(-0.60) [-0.60922643998352] X-Symbol: GENERIC_REPUTATION(-0.63) [-0.63989369788104] X-Symbol: ASN(0.00) [asn:23352, ipnet:104.245.208.0/21, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.62) [-0.62096401847102] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [pm.mtasv.net:+, ams-sar.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [ams-sar.com, quarantine] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.28); DKIM verification succeed [pm.mtasv.net:s=pm20250806, ams-sar.com:s=20190925102459pm] X-Symbol: IP_REPUTATION_HAM(-0.86) [asn: 23352(-0.23), country: US(-0.00), ip: 104.245.209.201(-0.63)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@ams-sar.com, pm_bounces@pm-bounces.ams-sar.com] Message-ID: 597695e8-28a3-47c7-8578-54bcef4301a2@mtasv.net X-Milter-Del: X-Spam X-Spam-Score: -4.4 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-virtual-MTA: ord-104-245-209-201","dkim":"{@pm.mtasv.net : pass, noreply@ams-sar.com : pass}","sender_ip":"185.151.28.75","SPF":"fail","to":"evidence@mmalegal.co.uk","from":"Sars No Reply ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"pm_bounces@pm-bounces.ams-sar.com\"}","html":" Notification from NHS Lothian Request for Records
NHS Lothian Request for Records

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https://lothian.ams-sar.com:443//MyRequest/Request/Details?Id=LOTH00013669SAR

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","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\"}"} [2026-05-26 10:36:05] production.INFO: ClassifyInboundEmailJob: message 136 classified as 'dsar_response' (high). [2026-05-26 10:36:07] production.INFO: FindRelatedDsarJob: message 136 — dsar_id=, confidence=low. [2026-05-26 10:36:10] production.INFO: FindRelatedDsarJob: message 136 response_type=data_provided. [2026-05-26 10:36:17] production.INFO: FindRelatedDsarJob: message 136 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-05-26 10:37:04] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","SPF":"fail","from":"\"Nhsb Dpa (NHS Borders)\" ","subject":"RE: Data Subject Access Request - Miss Katrina Robertson","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED03.F19A7A70\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED03.F19A7A70\"}}","html":"

Good morning,

 

We hold no medical records for this patient in relation to “The Priory (The Coachouse), Selkirk, Scottish Borders.” There is no NHS Borders facility by this name. The only records we hold for this patient relate to her attendances at the Borders General Hospital.

 

Thanks,

 

Robert Lindsay

Medico Legal Support Officer

Medical Records Dept

Borders General Hospital

TD6 9BS

 

Contact: 01896 826848

Working Hours:

Monday to Thursday: 08:30 - 16:30

Friday: 08:30 - 15:00

  

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 09:45
To: Nhsb Dpa (NHS Borders) <Nhsb.Dpa@borders.scot.nhs.uk>
Subject: Re: Data Subject Access Request - Miss Katrina Robertson

 

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

Could you kindly provide us with the all the relevant documentation for our clients' time at 'The priory (The Coachouse) - Selkirk, Scottish Borders'. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

 

 

James 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 15 May 2026 12:07 PM
To: Nhsb Dpa (NHS Borders) <Nhsb.Dpa@borders.scot.nhs.uk>
Subject: Re: Data Subject Access Request - Miss Katrina Robertson

 

Good morning, 

 

Thank you for your previous email. 

 

We can confirm that we do not have any records of a previous address on our files. The only relevant information we have are their previous care setting being 'The Priory (The Coachouse) - Selkirk, Scottish Borders' 

 

If you require any further information to confirm that you have the correct patient, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards, 

From: Nhsb Dpa (NHS Borders) <Nhsb.Dpa@borders.scot.nhs.uk>
Sent: 28 April 2026 11:17 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: RE: Data Subject Access Request - Miss Katrina Robertson

 

Good morning,

 

Please could you confirm any previous addresses you hold for your client, so I can ensure I have the correct patient?

 

Thanks,

 

Robert Lindsay

Medico Legal Support Officer

Medical Records Dept

Borders General Hospital

TD6 9BS

 

Contact: 01896 826848

Working Hours:

Monday to Thursday: 08:30 - 16:30

Friday: 08:30 - 15:00

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:52
To: Nhsb Dpa (NHS Borders) <Nhsb.Dpa@borders.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Katrina Robertson

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

Subject: Data Subject Access Request – Hospital / NHS Trust Records


Client Name: Miss Katrina Robertson
Client Reference: 100355
Client Address: 8 Dovecote Close, Embleton, Alnwick, NE663DB
Date of Birth: 22/02/1966
Also Known As:

Name in Care:

NHS Number (if known):
Previous Addresses (if applicable):

 

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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The only records we hold for this patient relate to her attendances at the Borders General Hospital. Thanks, Robert Lindsay Medico Legal Support Officer Medical Records Dept Borders General Hospital TD6 9BS Contact: 01896 826848 Working Hours: Monday to Thursday: 08:30 - 16:30 Friday: 08:30 - 15:00 From: evidence@mmalegal.co.uk Sent: 26 May 2026 09:45 To: Nhsb Dpa (NHS Borders) Subject: Re: Data Subject Access Request - Miss Katrina Robertson Good morning, Thank you for your previous email. We note its contents. Could you kindly provide us with the all the relevant documentation for our clients' time at 'The priory (The Coachouse) - Selkirk, Scottish Borders'. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED03.F19A7A70][cid:image002.png@01DCED03.F19A7A70] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: evidence@mmalegal.co.uk > Sent: 15 May 2026 12:07 PM To: Nhsb Dpa (NHS Borders) > Subject: Re: Data Subject Access Request - Miss Katrina Robertson Good morning, Thank you for your previous email. We can confirm that we do not have any records of a previous address on our files. The only relevant information we have are their previous care setting being 'The Priory (The Coachouse) - Selkirk, Scottish Borders' If you require any further information to confirm that you have the correct patient, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, ________________________________ From: Nhsb Dpa (NHS Borders) > Sent: 28 April 2026 11:17 AM To: MMA Legal > Subject: RE: Data Subject Access Request - Miss Katrina Robertson Good morning, Please could you confirm any previous addresses you hold for your client, so I can ensure I have the correct patient? Thanks, Robert Lindsay Medico Legal Support Officer Medical Records Dept Borders General Hospital TD6 9BS Contact: 01896 826848 Working Hours: Monday to Thursday: 08:30 - 16:30 Friday: 08:30 - 15:00 From: MMA Legal > Sent: 27 April 2026 13:52 To: Nhsb Dpa (NHS Borders) > Subject: Data Subject Access Request - Miss Katrina Robertson You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request - Hospital / NHS Trust Records Client Name: Miss Katrina Robertson Client Reference: 100355 Client Address: 8 Dovecote Close, Embleton, Alnwick, NE663DB Date of Birth: 22/02/1966 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpm79ti4k6bp01a0lYukq"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpudmms64scpdr91OZm3R"}} [2026-05-26 10:37:05] production.INFO: ExtractMessageAttachmentsJob: attachment 133 (image001.png) skipped — unsupported type. [2026-05-26 10:37:05] production.INFO: ExtractMessageAttachmentsJob: attachment 134 (image002.png) skipped — unsupported type. [2026-05-26 10:37:07] production.INFO: ClassifyInboundEmailJob: message 137 classified as 'dsar_response' (high). [2026-05-26 10:37:12] production.INFO: FindRelatedDsarJob: message 137 — dsar_id=, confidence=low. [2026-05-26 10:37:14] production.INFO: FindRelatedDsarJob: message 137 response_type=no_record. [2026-05-26 10:37:16] production.INFO: FindRelatedDsarJob: message 137 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-05-26 10:44:14] production.DEBUG: Inbound email data {"SPF":"fail","subject":"Re: Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\"},\"attachment6\":{\"filename\":\"EMIS consultations - redactions applied.pdf\",\"name\":\"EMIS consultations - redactions applied.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"EMIS documents - redactions applied.pdf\",\"name\":\"EMIS documents - redactions applied.pdf\",\"type\":\"application/pdf\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/php29kv5l3vn80tdo3FOJa"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php8fam7tovf0er9A0beh7"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp4s5cukidq25e4kEWU3"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvg571t8p1seleU9kiNV"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg30qdb1558j990ZuTVH"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phprsobh6no19ua0K4nx6H"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmhdffju54dov46uLVlN"}} [2026-05-26 10:44:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:44:14, 2026-05-26 10:44:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 10:44:14, 2026-05-26 10:44:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 10:54:34] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","from":"Dropbox ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"0101019e63ebf1fe-16bcb5ea-5957-4ed6-9f7b-e777e7939d5b-000000@email.dropbox.com\"}","text":"Hi there, In case you missed it, Kirsten Donaldson Wheal (kirsten.donaldson-wheal@crossreach.org.uk) shared \"Martin S DSAR\" with you on Dropbox. View on Dropbox[1] Thanks! - The Dropbox Team Report to Dropbox[2] Dropbox, Inc. PO Box 77767, San Francisco, CA 94107 View Privacy Policy[3] | Unsubscribe[4] © 2026 Dropbox [1]: [2]: [3]: https://www.dropbox.com/privacy#privacy [4]: ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","dkim":"{@dropbox.com : pass, @amazonses.com : pass}","subject":"Reminder: Kirsten Donaldson Wheal shared \"Martin S DSAR\" with you","html":"
Hi there,

In case you missed it, Kirsten Donaldson Wheal (kirsten.donaldson-wheal@crossreach.org.uk) shared \"Martin S DSAR\" with you on Dropbox.

View on Dropbox

Thanks!
- The Dropbox Team
Report to Dropbox
Dropbox, Inc.
PO Box 77767, San Francisco, CA 94107
View Privacy Policy | Unsubscribe 		© 2026 Dropbox
","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=dropbox.com header.s=hj554x4v55d33qgv7p7y4b5spdsgt6wl header.a=rsa-sha256;\tdkim=pass header.d=amazonses.com header.s=hsbnp7p3ensaochzwyq5wwmceodymuwv header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=76.223.145.96;\tiprev=pass (c145-96.smtp-out.us-west-2.amazonses.com) smtp.remote-ip=76.223.145.96;\tspf=pass smtp.mailfrom=email.dropbox.com;\tdkim=pass header.d=dropbox.com header.s=hj554x4v55d33qgv7p7y4b5spdsgt6wl header.a=rsa-sha256;\tdkim=pass header.d=amazonses.com header.s=hsbnp7p3ensaochzwyq5wwmceodymuwv header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=rGIhgPEq+cmxYqFJbh+EeHpCNC+I7L+neBbKf4Wjiw0=;\th=Resent-From:Resent-Date:Reply-To:Message-ID:Date:Subject:To:From:\t MIME-Version:Content-Type:DKIM-Signature:DKIM-Signature;\tb=qCFiD0xEGbIXBWKN/1B/xV+RayTUiLkcc+jxQkSc/DbSUnZIUSr+PQcyWCFHqLCE4lf5zxQ/cx\t J6U2d+Z2tB/j4FIw7Nu0nlsQq8zQ3Ma6dESTXhqA2kzsyvZaNZSk/0ss2HzGINHPb1kLIiXlGT\t 53PdUrv+qvHroSDZqW3s8ure5Mac58P8z3Ov3rI8/ppXOrMGZkBahR8B6i+RtTlJBdqWSvY5pu\t gNXmgxVvx6KMuhvIBgkJPDg6I1t47iOiQuvBqGDzwQahPTxi+vvGv47SUmh+u6xOeXUx7xlq8L\t 83VA34Qocxc1t7gasFjzOnZ852RIqFqdKP5ajeyUGfjP1w==; 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boundary=\"===============2613194418789792493==\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple;\ts=hj554x4v55d33qgv7p7y4b5spdsgt6wl; d=dropbox.com; t=1779792868;\th=Content-Type:MIME-Version:From:To:Subject:Date:Message-ID:Reply-To;\tbh=rGIhgPEq+cmxYqFJbh+EeHpCNC+I7L+neBbKf4Wjiw0=;\tb=HqNxj8U9UFwkdwCLFZsFdeAGmT+Cb3HrQObYenzpmmVHKcgysjuMW+A6tCM+pncw\tld1q9iKupQGoEwoufLsrYe/m3CyggR9M8tSlUqECIAItTpWlwqloEcVNWBF8NlG+/8j\t9VkR/YkTXfBjHdCz3w7tmj+8s8gPUCqQl1DrK/5s= DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple;\ts=hsbnp7p3ensaochzwyq5wwmceodymuwv; d=amazonses.com; t=1779792868;\th=Content-Type:MIME-Version:From:To:Subject:Date:Message-ID:Reply-To:Feedback-ID;\tbh=rGIhgPEq+cmxYqFJbh+EeHpCNC+I7L+neBbKf4Wjiw0=;\tb=pdydQPbZAcxyCZ+ddJA52QMBtBGux0gKZC+eCH0M8lYPbcoCA2pX7+euP7ngOljU\tK0f7OlQKNvJ22WS2r4qhS/1AYSX85JzMXLq63S24cWL9+rXYyHxglOOLndi1QGV6onQ\tNWG9VLZWFTnl28jBmupkrhhHwR3MP8jz9x3pnD9s= Date: Tue, 26 May 2026 10:54:27 +0000 Feedback-ID: 15314593::1.us-west-2.QMExmXOQO+hfAVykUZJjA9h63TUIipok4C8L+okvtbc=:AmazonSES From: Dropbox MIME-Version: 1.0 Message-ID: <0101019e63ebf1fe-16bcb5ea-5957-4ed6-9f7b-e777e7939d5b-000000@us-west-2.amazonses.com> Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id mtP30J7LT_K7GvM_VUowig for ; Tue, 26 May 2026 10:54:33.838 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from <0101019e63ebf1fe-16bcb5ea-5957-4ed6-9f7b-e777e7939d5b-000000@email.dropbox.com>)\tid 1wRpQe-00000009x7A-19sj\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 11:54:32 +0100 Received: from c145-96.smtp-out.us-west-2.amazonses.com ([76.223.145.96])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from <0101019e63ebf1fe-16bcb5ea-5957-4ed6-9f7b-e777e7939d5b-000000@email.dropbox.com>)\tid 1wRpQc-0000000EPEB-0rsX\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 11:54:30 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of email.dropbox.com designates 76.223.145.96 as permitted sender) client-ip=76.223.145.96; envelope-from=0101019e63ebf1fe-16bcb5ea-5957-4ed6-9f7b-e777e7939d5b-000000@email.dropbox.com; helo=c145-96.smtp-out.us-west-2.amazonses.com; Reply-To: no-reply@dropbox.com Resent-Date: Tue, 26 May 2026 11:54:30 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Reminder: Kirsten Donaldson Wheal shared \"Martin S DSAR\" with you To: evidence@mmalegal.co.uk X-Auto-Response-Suppress: All X-Dbx-iterable-campaignID: 15314593 X-Dbx-iterable-env: prod X-Dbx-iterable-msgBusID: 725ca2dea55f4e219fc1a24b1380bc7c X-Dbx-iterable-projectID: 12274 X-Dbx-iterable-triggerID: a4603661-f5e4-49ea-ad94-a212d36c613a X-Dropbox-Message-ID: 725ca2dea55f4e219fc1a24b1380bc7c X-Forwarded-For: 0101019e63ebf1fe-16bcb5ea-5957-4ed6-9f7b-e777e7939d5b-000000@email.dropbox.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 76.223.145.96 X-SES-Outgoing: 2026.05.26-76.223.145.96 X-Spam-Report: Action: no action Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: REPLYTO_ADDR_EQ_FROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: ONCE_RECEIVED(0.20) Symbol: GENERIC_REPUTATION(-0.56) Symbol: ASN(0.00) Symbol: RCVD_COUNT_ONE(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SUBJ_EXCESS_QP(1.20) Symbol: SPF_REPUTATION_HAM(-0.65) Symbol: DKIM_TRACE(0.00) Symbol: RCVD_TLS_ALL(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_REPUTATION(-1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: R_DKIM_ALLOW(-2.03) Symbol: IP_REPUTATION_HAM(-0.84) Symbol: WHITELIST_SPF_DKIM(-3.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: HAS_REPLYTO(0.00) X-Symbol: RWL_MAILSPIKE_EXCELLENT(-0.40); From address is listed in Mailspike RWL - excellent reputation [76.223.145.96:from] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [no-reply@dropbox.com, 0101019e63ebf1fe-16bcb5ea-5957-4ed6-9f7b-e777e7939d5b-000000@email.dropbox.com] X-Symbol: REPLYTO_ADDR_EQ_FROM(0.00); Reply-To header is identical to SMTP From X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:76.223.128.0/19:c] X-Symbol: ONCE_RECEIVED(0.20); One received header in a message X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56859757613456] X-Symbol: ASN(0.00) [asn:16509, ipnet:76.223.144.0/22, country:US] X-Symbol: RCVD_COUNT_ONE(0.00); Message has one Received header [1] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SUBJ_EXCESS_QP(1.20); Subject header is unnecessarily encoded in quoted-printable X-Symbol: SPF_REPUTATION_HAM(-0.65) [-0.65103010446122] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [dropbox.com:+, amazonses.com:+] X-Symbol: RCVD_TLS_ALL(0.00); All hops used encrypted transports X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [dropbox.com, reject] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_REPUTATION(-1.00) [-1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: R_DKIM_ALLOW(-2.03); DKIM verification succeed [dropbox.com:s=hj554x4v55d33qgv7p7y4b5spdsgt6wl, amazonses.com:s=hsbnp7p3ensaochzwyq5wwmceodymuwv] X-Symbol: IP_REPUTATION_HAM(-0.84) [asn: 16509(-0.28), country: US(-0.01), ip: 76.223.145.96(-0.56)] X-Symbol: WHITELIST_SPF_DKIM(-3.00); Mail comes from the whitelisted domain and has valid SPF and DKIM policies [dropbox.com:d:+, dropbox.com:s:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [no-reply@dropbox.com, 0101019e63ebf1fe-16bcb5ea-5957-4ed6-9f7b-e777e7939d5b-000000@email.dropbox.com] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [no-reply@dropbox.com] Message-ID: 0101019e63ebf1fe-16bcb5ea-5957-4ed6-9f7b-e777e7939d5b-000000@us-west-2.amazonses.com X-Milter-Del: X-Spam X-Spam-Score: -7.6 (-------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk x-cid: 15314593","sender_ip":"185.151.28.75","SPF":"softfail"} [2026-05-26 10:54:37] production.INFO: ClassifyInboundEmailJob: message 138 classified as 'generic' (high). [2026-05-26 10:59:40] production.DEBUG: Inbound email data {"subject":"Subject Access Request Ref edir:61611","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=DU6Jzu/a0UL+TdchhXHSPa9Tn+BY9cQydrK3xkaDA/FbikdfZelp7bQSTelRILZyCBKd8R7BL9\t XUO4QoGXkehzIQmrHkm1n3Wsm9qUqXYh3RnIPz2zrpMN/7hM7Qf2uWbHal1Qwi+Qaoja8xOQNM\t T4aa0gIs+EbGPUTusqq0eS1CxtQjfI4CWTEgZkwDs4OGvGG5IDLd9Nif9S8R5xd6ryUpA3IIyR\t ELYQCUxsf2p2fsOvxs7OTDt/elRl/iTqdACg9FckacpXDHpGtbVZzHK6rqksNbzVJk4vHc+26v\t ULcZMV07awGbiMLAjQCfixKwcCVMD7ndOze4gtZO3rGkfg==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","sender_ip":"185.151.28.75","SPF":"softfail"} [2026-05-26 10:59:40] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:59:40, 2026-05-26 10:59:40)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 10:59:40, 2026-05-26 10:59:40)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 11:14:17] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","subject":"Re: Subject Access Request","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"7","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 11:14:17, 2026-05-26 11:14:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 11:14:17, 2026-05-26 11:14:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 11:15:50] production.DEBUG: Inbound email data {"text":"Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","content-ids":"{\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 11:15:50, 2026-05-26 11:15:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 11:15:50, 2026-05-26 11:15:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 11:18:28] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
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envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjt2i08nkar100DcwLAN"}} [2026-05-26 11:18:28] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 11:18:28, 2026-05-26 11:18:28)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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\"\" , ?, 2026-05-26 11:18:28, 2026-05-26 11:18:28)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 11:18:59] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","from":"Southfield Medical Practice ","subject":"Invoice 1700 from Southfield Medical Practice","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
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boundary=9682ca1eae179549e3e1ad33963647ae9e58d5b11d3322870a7dd65b9c08 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; 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envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@notification.intuit.com : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php22h5acqpg8fqcGVIA7O"}} [2026-05-26 11:18:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 11:18:59, 2026-05-26 11:18:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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\"\" , ?, 2026-05-26 11:18:59, 2026-05-26 11:18:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 11:20:01] production.DEBUG: Inbound email data {"subject":"Invoice 1700 from Southfield Medical Practice","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","attachments":"1","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=167.89.58.229;\tiprev=pass (o2.e.notification.intuit.com) smtp.remote-ip=167.89.58.229;\tspf=pass smtp.mailfrom=e.notification.intuit.com;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; 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t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@notification.intuit.com : pass}","sender_ip":"185.151.28.76","to":"evidence@mmalegal.co.uk","from":"Southfield Medical Practice ","SPF":"fail","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
�
\"\" ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg5ha69q31qm88pQUOY7"}} [2026-05-26 11:20:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 11:20:01, 2026-05-26 11:20:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
�
\"\" , ?, 2026-05-26 11:20:01, 2026-05-26 11:20:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 11:21:32] production.DEBUG: Inbound email data {"dkim":"{@notification.intuit.com : pass}","SPF":"fail","from":"Southfield Medical Practice ","subject":"Invoice 1700 from Southfield Medical Practice","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
�
\"\" ","attachments":"1","to":"evidence@mmalegal.co.uk","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=167.89.58.229;\tiprev=pass (o2.e.notification.intuit.com) smtp.remote-ip=167.89.58.229;\tspf=pass smtp.mailfrom=e.notification.intuit.com;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=FmLs4iQyoeB/mn8aawDLZN0Q9rYpvZBsZZBGev/xbI4=;\th=Resent-From:Resent-Date:To:Reply-To:Message-ID:Subject:MIME-Version:\t List-Unsubscribe:From:Date:Content-Type:DKIM-Signature;\tb=GQZFtdWPOs/u+NTKIO6WV5/EyiAGTkEBh5BhJ+8Dk4Eo+DXTiLpKXu3dXj096omR07AVubEVFp\t 2NJLSChEN3jOTI0zKqtHqCSHheFTu0AfzT+xTR9UUlAdqfSvXJRgGqLcnvXCdJeFA/RPaS3JHf\t SfDG8wB/snsezewJgDn7v6W+pggcshbaYCRLgGzN/hr9D67FjauQmu5yCK0Afm+VRV+DdngOGj\t uMVWk5SuDiXc+Fa9LU+ZuceOngUaxeyUEoeL3uoeqJfPrWrgt1GVZ+xpDDhgTuV0dtUtJ4tLSa\t 7TzxmLWFq6or8DYWQbKB9gVL1ABSq3qlNRMAJelhzt0VcQ==; 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a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvm84an20m7tsdd0A3Gj"}} [2026-05-26 11:21:32] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 11:21:32, 2026-05-26 11:21:32)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
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\"\" , ?, 2026-05-26 11:21:32, 2026-05-26 11:21:32)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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[2026-05-26 11:21:42] production.DEBUG: Inbound email data {"from":"Clinical GP Southfield Medical Practice ","content-ids":"{\"f4a54b8d-532c-415a-9eb0-f40efa4e9b00\":\"attachment1\"}","html":"
Good afternoon,

we received a data subject access request from yourselves for Lee Gilroy 20/09/1981, reference 100066. Unfortunately we're unable to send any patient records to a non nhs email so we would need to post these to you. I have sent you an invoice to cover the postage fees so we will be able to post these down to you once this has been paid.

Kind regards


Southfield Medical Practice

0131 549 7340

clinical.s70126@nhs.scot



 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"anna.maguire@nhs.scot\"}","text":"Good afternoon, we received a data subject access request from yourselves for Lee Gilroy 20/09/1981, reference 100066. Unfortunately we're unable to send any patient records to a non nhs email so we would need to post these to you. I have sent you an invoice to cover the postage fees so we will be able to post these down to you once this has been paid. Kind regards Southfield Medical Practice 0131 549 7340 clinical.s70126@nhs.scot [cid:f4a54b8d-532c-415a-9eb0-f40efa4e9b00] -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [loth.clinicals70126@nhs.scot, anna.maguire@nhs.scot] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.94) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.9(-0.70)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71554482977443] X-Symbol: TO_DN_EQ_ADDR_SOME(0.00); Some of the recipients have display names that are the same as their address X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] X-Symbol: TO_DN_SOME(0.00); Some of the recipients have display names X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [loth.clinicals70126@nhs.scot, anna.maguire@nhs.scot] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70749043850628] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: CWLP123MB36172CE4E9D55997B81A3EF3D50B2@CWLP123MB3617.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.0 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB3617.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(6049299003)(376014)(1800799024)(19092799006)(366016)(4053099003)(8096899003)(38070700021)(19033499003)(56012099003)(18002099003)(11063799006)(6133799003);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|6049299003|376014|1800799024|19092799006|366016|4053099003|8096899003|38070700021|19033499003|56012099003|18002099003|11063799006|6133799003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 7b36f6e0-1170-4f85-e59d-08debb18f3c3 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB3617:EE_|CWXP123MB6099:EE_","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","subject":"SAR request","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-zngt20t4.png\",\"name\":\"Outlook-zngt20t4.png\",\"type\":\"image/png\",\"content-id\":\"f4a54b8d-532c-415a-9eb0-f40efa4e9b00\"}}","attachments":"1","cc":"\"Geddes, Derek\" ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpismgt38oaj8l2TDKt49"}} [2026-05-26 11:21:45] production.INFO: ExtractMessageAttachmentsJob: attachment 135 (Outlook-zngt20t4.png) skipped — unsupported type. [2026-05-26 11:21:47] production.INFO: ClassifyInboundEmailJob: message 139 classified as 'dsar_response' (high). [2026-05-26 11:21:52] production.INFO: FindRelatedDsarJob: message 139 — dsar_id=, confidence=low. [2026-05-26 11:21:55] production.INFO: FindRelatedDsarJob: message 139 response_type=acknowledgement. [2026-05-26 11:21:57] production.INFO: FindRelatedDsarJob: message 139 — extracted reference '100066' (confidence=medium), no DSAR matched. [2026-05-26 11:21:57] production.INFO: FindRelatedDsarJob: message 139 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-05-26 11:23:33] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=167.89.58.229;\tiprev=pass (o2.e.notification.intuit.com) smtp.remote-ip=167.89.58.229;\tspf=pass smtp.mailfrom=e.notification.intuit.com;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=FmLs4iQyoeB/mn8aawDLZN0Q9rYpvZBsZZBGev/xbI4=;\th=Resent-From:Resent-Date:To:Reply-To:Message-ID:Subject:MIME-Version:\t List-Unsubscribe:From:Date:Content-Type:DKIM-Signature;\tb=GQZFtdWPOs/u+NTKIO6WV5/EyiAGTkEBh5BhJ+8Dk4Eo+DXTiLpKXu3dXj096omR07AVubEVFp\t 2NJLSChEN3jOTI0zKqtHqCSHheFTu0AfzT+xTR9UUlAdqfSvXJRgGqLcnvXCdJeFA/RPaS3JHf\t SfDG8wB/snsezewJgDn7v6W+pggcshbaYCRLgGzN/hr9D67FjauQmu5yCK0Afm+VRV+DdngOGj\t uMVWk5SuDiXc+Fa9LU+ZuceOngUaxeyUEoeL3uoeqJfPrWrgt1GVZ+xpDDhgTuV0dtUtJ4tLSa\t 7TzxmLWFq6or8DYWQbKB9gVL1ABSq3qlNRMAJelhzt0VcQ==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=nNGZB9l2+BUjVNSt4qKGzL2egRB1TGeS1u3i5db37fSoPrCRGay1/mmk1u+nlR/ofEGjCdKyHL\t spHfDX8LG232ZXPRyJa5bwfIIU/RCDCAeYjRd297pszH+L8CX9iCyOHJD1LZvF213q9q4cimJk\t IPp8whqsPP5pIZ6ZYQErQwDH6SBUCrvs6fUYCJwTksI3lmNkG8Mp1a6izhO6Fok1xg57Ulw0o8\t VXvQtH4fDVw9X/DkwH1DvmHF2elODsLuoeabKogIXqhAPAQgGnKkblFSZfVx564uwUb0A9VJpb\t 8L2IVv9RjhD2BRwqxjj1V/cD4IE7Nn4VgPG3VE/sA2M/Mw==; Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (o2.e.notification.intuit.com) smtp.remote-ip=167.89.58.229;\tspf=pass smtp.mailfrom=e.notification.intuit.com;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Type: multipart/mixed; boundary=9682ca1eae179549e3e1ad33963647ae9e58d5b11d3322870a7dd65b9c08 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","from":"Southfield Medical Practice ","subject":"Invoice 1700 from Southfield Medical Practice","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
�
\"\" ","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","to":"evidence@mmalegal.co.uk","SPF":"fail","dkim":"{@notification.intuit.com : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbvdsrb55rjgg3N5hxQ7"}} [2026-05-26 11:23:33] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 11:23:33, 2026-05-26 11:23:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
�
\"\" , ?, 2026-05-26 11:23:33, 2026-05-26 11:23:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 11:27:35] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","from":"Southfield Medical Practice ","subject":"Invoice 1700 from Southfield Medical Practice","attachments":"1","sender_ip":"185.151.28.76","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
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a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.SdBcvi+Evd/bQef8eZF3BuC9tSviz1XiqwH7KmTTvosMv8qxqsj5y2Vx92vtBZGnh4fTCn6tWUjeR1W1eyFidCd6Ef2USDwQcdH41t+agvk5uNysc3eysOXxVOu/8s/pNFUb0nXBnPQOX/r4TOxQusuLLH5tgIlVp0UpLQ1FB7ut5fNljKDCJwCG0AGspII40j4DjpbxID0Sdv3XCfui1A6b8eSd4RCESShK12qJt8L4vEcLcVVAbQlRIdgLkgmlFEBAzLOTngO7sr1uO0N6pa9wSdjt/M/cehd8jx4grmOSMbexpiBK0IUkJw5gmpS+4X8MlxSGqoCm6FIih2v24pzZWqivOK6sh/cVid6jEwHHxjF9j1f2FRCNeG3ATs7E7ZcIwekWfuw//KvqJThsVgx05BgCIe69yFc9qjSG380J4yQ61kpi3LPYEsWW8mcU88sjTC0PI6xXWm94jILI6WU9XxgGOQdUYdOulEW7mYy+DUMfdiH8+oj/+AvOXmGrHEskSRblt9iZZ8TZMi5gvBd4G8bl7CtceOrn0Ywu62DBpZtpRSiRb7s38Sst521Gy/d5azTm6bhIqoesTK6DGE9zefUuc1ySZ5du4Ect8p5dxHSIn47fJJPIhB8rMGJgco94tjXGwVgypr/u2sXMMcX361cJTgc/TGcjum4oPqWArIN1f60W4R/E53BJq64L7Py7EaQudlgHgcutQHb5swsgh1V6oI3hC034ba/2sIDKUIHUTPIexZ5nqi8xh1hxLOa2OCSTyU4YVfVZJgd+VqNGZdKmPce4hEI9GysRGR+e331ZFmUKmd0j+lJMnHFJqbKtmzb95T+KS1IrEU2eUWm3SlX1xum3AxBwcLZrCNyyMzrN1SLzDhjE3NAqidbUnurwf/T/U7+OCbFOEfX4HJzt3OEb6bcMQYgCYNT3E3w/+4S4zJBFvL0VeeFYKeiwZ2S88pplnnLYoaw9VuY6UTi+fbCFdrLuUzFB2gqhg4cNG15H7f8Iz1z8s7TDXnG2zPlqlxvHZ5U8e69+qZmIxyZiqdjSYFNmbKkrF/FK4ptJ25cWQYrRPooPQ1TBOfcZE1aclfSMbVj7nP45Kms7EOtoaOlNjvBFrOUM5SN+iFAjksKfAe6BlYzdPPdso9FzBO+qvtO1uLjlENzUEa0qvw== X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@notification.intuit.com : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpaeu1p3s52340eVWucfj"}} [2026-05-26 11:27:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 11:27:35, 2026-05-26 11:27:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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�
\"\" , ?, 2026-05-26 11:27:35, 2026-05-26 11:27:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} 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Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","attachments":"0","subject":"NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","SPF":"softfail","to":"","from":""} [2026-05-26 11:31:55] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 11:31:55, 2026-05-26 11:31:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 11:31:55, 2026-05-26 11:31:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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[2026-05-26 11:35:57] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
�
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boundary=9682ca1eae179549e3e1ad33963647ae9e58d5b11d3322870a7dd65b9c08 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@notification.intuit.com : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6kd6m94p2nji86a9vN7"}} [2026-05-26 11:35:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 11:35:57, 2026-05-26 11:35:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
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\"\" , ?, 2026-05-26 11:35:57, 2026-05-26 11:35:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 11:50:58] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=167.89.58.229;\tiprev=pass (o2.e.notification.intuit.com) smtp.remote-ip=167.89.58.229;\tspf=pass smtp.mailfrom=e.notification.intuit.com;\tdkim=pass header.d=notification.intuit.com header.s=s1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; 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t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 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X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: 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listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@notification.intuit.com : pass}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
�
\"\" ","attachments":"1","SPF":"fail","to":"evidence@mmalegal.co.uk","from":"Southfield Medical Practice ","subject":"Invoice 1700 from Southfield Medical Practice","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppdrj3ugtmltmf53sY4g"}} [2026-05-26 11:50:58] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 11:50:58, 2026-05-26 11:50:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
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\"\" , ?, 2026-05-26 11:50:58, 2026-05-26 11:50:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ad4cf883-9f99-4804-c22a-08debb1e1228 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB3454:EE_|CWXP123MB5811:EE_","to":"\"evidence@mmalegal.co.uk\" ","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","sender_ip":"185.151.28.76","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"2","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpj37poaur7ee66iWOqtZ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc2jnhv80nuf07pCJ3vp"}} [2026-05-26 11:58:26] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 11:58:26, 2026-05-26 11:58:26)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 11:58:26, 2026-05-26 11:58:26)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 11:58:57] production.DEBUG: Inbound email data {"from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.69(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.69:from] X-Symbol: R_SPF_ALLOW(-0.20); 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x-microsoft-antispam: BCL:0;ARA:13230040|19092799006|376014|1800799024|6049299003|366016|56012099003|22082099003|18002099003|6133799003|3023799007|11063799006|38070700021|4053099003|4013099003|8096899003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ad4cf883-9f99-4804-c22a-08debb1e1228 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB3454:EE_|CWXP123MB5811:EE_","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.76","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","attachments":"2","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpk1h0dvoolne12iBS70Y"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsv2ppdgiffac6aKyEOJ"}} [2026-05-26 11:58:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 11:58:57, 2026-05-26 11:58:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 11:58:57, 2026-05-26 11:58:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 11:59:42] production.DEBUG: Inbound email data {"subject":"Subject Access Request Ref edir:61611","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","sender_ip":"185.151.28.75","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","SPF":"softfail","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}"} [2026-05-26 11:59:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 11:59:42, 2026-05-26 11:59:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 11:59:42, 2026-05-26 11:59:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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[2026-05-26 11:59:59] production.DEBUG: Inbound email data {"content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","to":"\"evidence@mmalegal.co.uk\" ","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.69;\tiprev=pass (mail-uksouthazon11011069.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.69;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.95.69 ARC-Authentication-Results: i=1; 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boundary=\"_005_LOYP123MB3454B3812B54AFA00D2CDEE6C10B2LOYP123MB3454GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=MVIC4wvG+e7JtaVFUxt4isqHEiwjy4v3+XXm2/YKMR4=; b=lDMa79fdYUJdwYVRMesnY2SSG5eeeNifDBo8dPtnZzxdC36HSslNHPUaqmV3DW4baarOkYteEpVAZFGYBRqHb6tCvS09jmXx5OM86SER3Ou8bP6i99G7B+VMzqwg88sygZmnaJqPUygbdL2vPfOxJggGRd9Ev+5rP43C9vX9ENHGG2jDNtCIEVbqRc6+REbW6aJxqzdB0hz/b3oBn4fLUqRwEwPDBlZ83oLncXNNx22A9uhrT6FK1HgL/8wZr2+6eNSKdzzm8uELKb4lorJW/vhIGysY/L1U7RjSRMP9ogCN58R6xcqNkGRLeV6CUQoPX/bjClA2A2n66gXkEYrNzA== Date: Tue, 26 May 2026 11:58:16 +0000 From: \"fv healthrecs-legal (NHS Forth Valley)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id JUfLfcymT5WeQtwiOkqrDg for ; Tue, 26 May 2026 11:58:24.666 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRqQR-00000009QFV-2Jba\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:58:23 +0100 Received: from mail-uksouthazon11011069.outbound.protection.outlook.com ([52.101.95.69] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRqQR-00000008IKP-0URb\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:58:23 +0100 Received: from LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:11d::6) by CWXP123MB5811.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:194::5) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; Tue, 26 May 2026 11:58:16 +0000 Received: from LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM ([fe80::d212:4976:2174:a11a]) by LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM ([fe80::d212:4976:2174:a11a%7]) with mapi id 15.21.0048.019; Tue, 26 May 2026 11:58:16 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.95.69 as permitted sender) client-ip=52.101.95.69; envelope-from=fv.healthrecs-legal@nhs.scot; helo=LO2P265CU024.outbound.protection.outlook.com; References: Resent-Date: Tue, 26 May 2026 12:58:23 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records Thread-Index: AQHc7QQhKzmRUeyY1EOzkZlqi6Zas7YgL7Hh Thread-Topic: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: fv.healthrecs-legal@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ad4cf883-9f99-4804-c22a-08debb1e1228 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 26 May 2026 11:58:16.0895 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: unSLcbQmq2KmGa8vyDpJNJNk7sEGvZ0cAzF67XbzAaVB1EGqNMJy/SHqkw34c2yXzveGkZc4QqGANsCnBs3pxhtOp73Ezn5AlT92SOOrK1w7An3vQuX2kkleAoWZ0qN/Yuj0A/6++xpmf78m09MnKg== X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWXP123MB5811 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.69 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.42) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.71) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.54) Symbol: SPF_REPUTATION_HAM(-0.70) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.69(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.69:from] X-Symbol: R_SPF_ALLOW(-0.20); 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Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 11:59:59, 2026-05-26 11:59:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 11:59:59, 2026-05-26 11:59:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 12:01:30] production.DEBUG: Inbound email data {"from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Tue, 26 May 2026 11:58:16 +0000 Received: from LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM ([fe80::d212:4976:2174:a11a]) by LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM ([fe80::d212:4976:2174:a11a%7]) with mapi id 15.21.0048.019; Tue, 26 May 2026 11:58:16 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.95.69 as permitted sender) client-ip=52.101.95.69; envelope-from=fv.healthrecs-legal@nhs.scot; helo=LO2P265CU024.outbound.protection.outlook.com; References: Resent-Date: Tue, 26 May 2026 12:58:23 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records Thread-Index: AQHc7QQhKzmRUeyY1EOzkZlqi6Zas7YgL7Hh Thread-Topic: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: fv.healthrecs-legal@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ad4cf883-9f99-4804-c22a-08debb1e1228 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 26 May 2026 11:58:16.0895 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: unSLcbQmq2KmGa8vyDpJNJNk7sEGvZ0cAzF67XbzAaVB1EGqNMJy/SHqkw34c2yXzveGkZc4QqGANsCnBs3pxhtOp73Ezn5AlT92SOOrK1w7An3vQuX2kkleAoWZ0qN/Yuj0A/6++xpmf78m09MnKg== X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWXP123MB5811 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.69 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.42) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.71) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.54) Symbol: SPF_REPUTATION_HAM(-0.70) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.69(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.69:from] X-Symbol: R_SPF_ALLOW(-0.20); 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Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:01:30, 2026-05-26 12:01:30)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:01:30, 2026-05-26 12:01:30)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 12:03:32] production.DEBUG: Inbound email data {"content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.76","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.69(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.69:from] X-Symbol: R_SPF_ALLOW(-0.20); 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Data Subject Access Request – Hospital / NHS Trust Records","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php93s70s7og5u77JngQOt"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php876kh1h1c7v88lXlH38"}} [2026-05-26 12:03:32] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:03:32, 2026-05-26 12:03:32)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:03:32, 2026-05-26 12:03:32)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 12:07:33] production.DEBUG: Inbound email data {"content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Tue, 26 May 2026 11:58:16 +0000 Received: from LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM ([fe80::d212:4976:2174:a11a]) by LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM ([fe80::d212:4976:2174:a11a%7]) with mapi id 15.21.0048.019; Tue, 26 May 2026 11:58:16 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.95.69 as permitted sender) client-ip=52.101.95.69; envelope-from=fv.healthrecs-legal@nhs.scot; helo=LO2P265CU024.outbound.protection.outlook.com; References: Resent-Date: Tue, 26 May 2026 12:58:23 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records Thread-Index: AQHc7QQhKzmRUeyY1EOzkZlqi6Zas7YgL7Hh Thread-Topic: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: fv.healthrecs-legal@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ad4cf883-9f99-4804-c22a-08debb1e1228 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 26 May 2026 11:58:16.0895 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: unSLcbQmq2KmGa8vyDpJNJNk7sEGvZ0cAzF67XbzAaVB1EGqNMJy/SHqkw34c2yXzveGkZc4QqGANsCnBs3pxhtOp73Ezn5AlT92SOOrK1w7An3vQuX2kkleAoWZ0qN/Yuj0A/6++xpmf78m09MnKg== X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWXP123MB5811 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.69 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.42) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.71) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.54) Symbol: SPF_REPUTATION_HAM(-0.70) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.69(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.69:from] X-Symbol: R_SPF_ALLOW(-0.20); 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Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:07:33, 2026-05-26 12:07:33)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:07:33, 2026-05-26 12:07:33)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 12:14:19] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Subject Access Request","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue 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applied.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_011_LO0P123MB64146BDC8F40409CECAC97CAB10B2LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=ET14o+FgXNzJh5fWicLuDbSo4EOF2/xrWTwhp8Pc83Q=; b=VAnMfmx/oM15q6WcuTDBEy73Uf0/KXLUyHhZ/WKt1VYB0+4xCbWcqBJ+nBT9ILx8cGFJsFQzLIjYgLCop8CysAffdeO+3VikmoE07UEG4CsAesGJgFlQ92TpA5qX3mFpmMeyBIAWe9eTau6rzXGSRKYKriYRMfpw38EtMDo7NIGtJiADjG3ynYckP5kGEm+7x17a9knIn2WxPuvrDHSJwP3IkU0hZPs03R4jAi9/uV09rkOKjLLQjJQqkVJhaPxId8SRPXBLHQ4/4XU+8sQgYfS0bkv9gb76SRJi5KV/kqUO7tEXKxYDz07x9QlJoOLzEuRIqdKV5NKqBrRm8zoa/A== Date: Tue, 26 May 2026 09:50:21 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id NgIDJvF3RImRQ_oI2uisIA for ; Tue, 26 May 2026 09:50:31.035 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoQe-00000008L5C-37XQ\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:50:30 +0100 Received: from mail-uksouthazon11011028.outbound.protection.outlook.com ([52.101.95.28] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoQe-0000000BVag-13De\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:50:28 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO8P123MB7943.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3da::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.11; 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:14:19, 2026-05-26 12:14:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:14:19, 2026-05-26 12:14:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 12:15:55] production.DEBUG: Inbound email data {"content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

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please (i) contact the sender by email reply; (ii) delete the email from your system; .
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Tue, 26 May 2026 11:58:16 +0000 Received: from LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM ([fe80::d212:4976:2174:a11a]) by LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM ([fe80::d212:4976:2174:a11a%7]) with mapi id 15.21.0048.019; Tue, 26 May 2026 11:58:16 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.95.69 as permitted sender) client-ip=52.101.95.69; envelope-from=fv.healthrecs-legal@nhs.scot; helo=LO2P265CU024.outbound.protection.outlook.com; References: Resent-Date: Tue, 26 May 2026 12:58:23 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records Thread-Index: AQHc7QQhKzmRUeyY1EOzkZlqi6Zas7YgL7Hh Thread-Topic: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: fv.healthrecs-legal@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: ad4cf883-9f99-4804-c22a-08debb1e1228 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 26 May 2026 11:58:16.0895 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: unSLcbQmq2KmGa8vyDpJNJNk7sEGvZ0cAzF67XbzAaVB1EGqNMJy/SHqkw34c2yXzveGkZc4QqGANsCnBs3pxhtOp73Ezn5AlT92SOOrK1w7An3vQuX2kkleAoWZ0qN/Yuj0A/6++xpmf78m09MnKg== X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWXP123MB5811 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.95.69 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.42) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.76) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.71) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.54) Symbol: SPF_REPUTATION_HAM(-0.70) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.76) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.95.69(-0.52)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.95.69:from] X-Symbol: R_SPF_ALLOW(-0.20); 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The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","attachments":"2","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpi7f2gdbj5n887SI6SkF"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg209g19gcert1TIXe66"}} [2026-05-26 12:15:55] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:15:55, 2026-05-26 12:15:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:15:55, 2026-05-26 12:15:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 12:20:59] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","SPF":"fail","to":"evidence@mmalegal.co.uk","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
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a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@notification.intuit.com : pass}","from":"Southfield Medical Practice ","subject":"Invoice 1700 from Southfield Medical Practice","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phps1tvjrqr49se7Q3I0W1"}} [2026-05-26 12:20:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 12:20:59, 2026-05-26 12:20:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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\"\" , ?, 2026-05-26 12:20:59, 2026-05-26 12:20:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 12:30:56] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.69;\tiprev=pass (mail-uksouthazon11011069.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.69;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.95.69 ARC-Authentication-Results: i=1; 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Data Subject Access Request – Hospital / NHS Trust Records","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phph61a2bl5m6sa8qFMmJb"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpam9788llip1faO7mWC7"}} [2026-05-26 12:30:56] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:30:56, 2026-05-26 12:30:56)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 12:30:56, 2026-05-26 12:30:56)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 12:33:06] production.ERROR: Route [admin.users.profile] not defined. {"userId":1,"exception":"[object] (Symfony\\Component\\Routing\\Exception\\RouteNotFoundException(code: 0): Route [admin.users.profile] not defined. at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/UrlGenerator.php:534) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Redirector.php(153): Illuminate\\Routing\\UrlGenerator->route('admin.users.pro...', Object(App\\Models\\User\\User)) #1 /home/fintrixorcouk/public_html/staging/app/Components/Admin/Users/UserCreate.php(53): Illuminate\\Routing\\Redirector->route('admin.users.pro...', Object(App\\Models\\User\\User)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Admin\\Users\\UserCreate->save(Object(App\\Services\\HistoryService)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #6 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array) #7 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(515): Livewire\\Wrapped->__call('save', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(124): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->callMethods(Object(App\\Components\\Admin\\Users\\UserCreate), Array, Object(Livewire\\Mechanisms\\HandleComponents\\ComponentContext)) #9 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #10 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #16 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home/fintrixorcouk/public_html/staging/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #56 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #60 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #63 {main} "} [2026-05-26 12:49:35] production.DEBUG: Inbound email data {"dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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boundary=\"_007_b35940ed6e324b90b840befe529842dfscotlandpoliceuk_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotland.police.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=y3ENcA55VUSxyNCmIT9jHpY8CHy8a96CqykEe3HeI1U=; b=VHX20QY9WrWYxqvkDPgWi9lnd6LZHJEfl16xgBKTHRcKRPYgxTwAxmQtn8TAXH3osTwXjwAGAIsKRGPq7yapy9zoxch+ChNOJKh6/1Zh46qB4VMs60nTh8rTx2xmhCMHN+hTOHAXx6cuUEGRrChZaf+GmVbfBE0Q0Kl1eK5WH/YDtgimR8BO9UxcwqA6D7e5YOOxEanGw9UkZGW/sNrSqdxoKgVCNhya162anbK8nHmlUmCe+Ur/NDJz5q/HAzdD3A3PxVPJw4DpuOb0iFrHCz34RYFjPGLpglKHlKHQnH4/sOFgiVHtUMU6AAfH8S4+3VfBFrh1+3aZGJSgYDCtQw== Date: Tue, 26 May 2026 12:49:14 +0000 From: Data Protection Subject Access\t In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id OXcOBKSoRkK4beX6O1w0kg for ; Tue, 26 May 2026 12:49:33.948 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrDw-0000000AoKN-3Xn4\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 13:49:32 +0100 Received: from mail-ukwestazon11022100.outbound.protection.outlook.com ([52.101.101.100] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrDw-00000001nt1-19rE\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 13:49:32 +0100 Received: from CWLP123CA0179.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:19b::18) by LO0P123MB6587.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:24c::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.11; 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Tue, 26 May 2026 13:49:14 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.101.100 as permitted sender) client-ip=52.101.101.100; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU010.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: Resent-Date: Tue, 26 May 2026 13:49:32 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] Thread-Index: AdzblmjaG1m2bYFYQByrK6P+2L9PCgNctgh3AQEV0RA= Thread-Topic: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(6049299003)(36860700016)(7149299003)(82310400026)(69100299015)(376014)(1800799024)(13003099007)(4076899003)(8096899003)(4013099003)(4053099003)(6133799003)(4133799003)(22082099003)(56012099003)(18002099003)(4143699003)(5023799004)(11063799006);DIR:OUT;SFP:1102; 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DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","from":"Data Protection Subject Access\t","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","SPF":"fail","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php5n3fdsp0bhgrf4QFMyO"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpc7u1jqtr7kif3j0jyH9"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php5itcjknm8lr6fiC7PFQ"}} [2026-05-26 12:49:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 12:49:35, 2026-05-26 12:49:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 12:49:35, 2026-05-26 12:49:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): 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[2026-05-26 12:54:37] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","attachments":"3","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.75","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","from":"Data Protection Subject Access\t","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpotp5pjscq4rkd5H2CAL"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe6ech3kcduunePHbwem"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phprndb0o26sg1taVm7d9N"}} [2026-05-26 12:54:37] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 12:54:37, 2026-05-26 12:54:37)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 12:54:37, 2026-05-26 12:54:37)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 12:59:39] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachments":"3","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.100;\tiprev=pass (mail-ukwestazon11022100.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.100;\tspf=pass smtp.mailfrom=Scotland.police.uk;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) 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7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","sender_ip":"185.151.28.75","SPF":"fail","from":"Data Protection Subject Access\t","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","dkim":"{@scotland.police.uk : pass}","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php7ovi7p5t08bv4FzZUZp"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpiha9qekb2vqu8d1285B"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpl86m9ifsohi0coCiuC0"}} [2026-05-26 12:59:39] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 12:59:39, 2026-05-26 12:59:39)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 12:59:39, 2026-05-26 12:59:39)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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[2026-05-26 13:00:58] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.69;\tiprev=pass (mail-uksouthazon11011069.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.69;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.95.69 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ad4cf883-9f99-4804-c22a-08debb1e1228 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB3454:EE_|CWXP123MB5811:EE_","SPF":"fail","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","to":"\"evidence@mmalegal.co.uk\" ","sender_ip":"185.151.28.76","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfbb181niudpd5IYolEV"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php39mourbe4cd59gFURD3"}} [2026-05-26 13:00:58] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:00:58, 2026-05-26 13:00:58)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:00:58, 2026-05-26 13:00:58)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:04:41] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","sender_ip":"185.151.28.75","from":"Data Protection Subject Access\t","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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boundary=\"_007_b35940ed6e324b90b840befe529842dfscotlandpoliceuk_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scotland.police.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=y3ENcA55VUSxyNCmIT9jHpY8CHy8a96CqykEe3HeI1U=; b=VHX20QY9WrWYxqvkDPgWi9lnd6LZHJEfl16xgBKTHRcKRPYgxTwAxmQtn8TAXH3osTwXjwAGAIsKRGPq7yapy9zoxch+ChNOJKh6/1Zh46qB4VMs60nTh8rTx2xmhCMHN+hTOHAXx6cuUEGRrChZaf+GmVbfBE0Q0Kl1eK5WH/YDtgimR8BO9UxcwqA6D7e5YOOxEanGw9UkZGW/sNrSqdxoKgVCNhya162anbK8nHmlUmCe+Ur/NDJz5q/HAzdD3A3PxVPJw4DpuOb0iFrHCz34RYFjPGLpglKHlKHQnH4/sOFgiVHtUMU6AAfH8S4+3VfBFrh1+3aZGJSgYDCtQw== Date: Tue, 26 May 2026 12:49:14 +0000 From: Data Protection Subject Access\t In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id OXcOBKSoRkK4beX6O1w0kg for ; Tue, 26 May 2026 12:49:33.948 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrDw-0000000AoKN-3Xn4\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 13:49:32 +0100 Received: from mail-ukwestazon11022100.outbound.protection.outlook.com ([52.101.101.100] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrDw-00000001nt1-19rE\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 13:49:32 +0100 Received: from CWLP123CA0179.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:19b::18) by LO0P123MB6587.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:24c::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.71.11; 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Tue, 26 May 2026 13:49:14 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.101.100 as permitted sender) client-ip=52.101.101.100; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU010.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: Resent-Date: Tue, 26 May 2026 13:49:32 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] Thread-Index: AdzblmjaG1m2bYFYQByrK6P+2L9PCgNctgh3AQEV0RA= Thread-Topic: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(6049299003)(36860700016)(7149299003)(82310400026)(69100299015)(376014)(1800799024)(13003099007)(4076899003)(8096899003)(4013099003)(4053099003)(6133799003)(4133799003)(22082099003)(56012099003)(18002099003)(4143699003)(5023799004)(11063799006);DIR:OUT;SFP:1102; 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labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","dkim":"{@scotland.police.uk : pass}","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","attachments":"3","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpn4dtohpjcs2m1F8mrNt"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phponcrlvo0078h4fkSQHo"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpatbcq8ddrafr4n111gY"}} [2026-05-26 13:04:41] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 13:04:41, 2026-05-26 13:04:41)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:07:56] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"GBKVJ3+1180225+evidence=mmalegal.co.uk@spring.matshost.co.uk\"}","html":"

Dear MMA Legal

 

I am writing to you following the Subject Access Request that was made in respect of KH (19/10/1990) received on Friday, 8th May 2026.

 

The council is required to complete this request within one month, however in this instance I apologise that we will not be able to do so. There is a large quantity of sensitive data contained within the children's social work files.  As you may be aware files require to be redacted to remove information exempt from disclosure, for example third party information.  This is a complex task and requires to be undertaken by a worker with specialist knowledge in this area.  Due to the amount of sensitive data we will not be able to complete this within our normal timescales and seek to extend this deadline to Friday, 7th Aug 2026.

I would like to reassure you that we will continue to make every effort to complete this work, and if we are able to complete this sooner than Friday, 7th Aug 2026 we will.  In the meantime it might be helpful if you could clarify if there is any particular information that you are seeking urgently.  If you identify information that is of greater urgency to you we will make an effort to prioritise this in our redacting.

 

I apologise again for this delay, and any impact that this may have on you.

 

Yours sincerely

 

Margaret Ure
Team Leader Business Support

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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=IslSekMllow4ZaG+7QZThXRnn5o6TtVbulx3z3x+0g9C6U6xB+PguTDwtgKOyjKN25Uh+drD8J\t c1zlwVLzXr5oNaOPxAhIQQo1XaZWFn9KZnI8zxb4w5AcB/5DQujmLBy8tLV4CANKvoX7mL5OFq\t vb6TCOlhqHY85JOqEnY3QHG5/nBJlkjY7+SR54cxlvjqul4UdXNsJ2vMieslPobWW1rGGyKYsX\t BYMTg+n42hrhbVOZbFCc0+Cmtsfp4AZchU+AV4Q6/l2z/fFXQnrvpq7Fx8R6Y+xqIOnvSoHeyz\t tB7G3lYwGpyp8QiZH9oKD3ddkwPgOANR+8ydyG+XUIPr9w==; Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=clacks-enquiries.oncreate.app header.s=GBKVJ3 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (enrelay.matshost.co.uk) smtp.remote-ip=185.150.224.161;\tspf=pass smtp.mailfrom=spring.matshost.co.uk;\tdkim=pass header.d=clacks-enquiries.oncreate.app header.s=GBKVJ3 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 8bit Content-Type: multipart/alternative; boundary=\"b1=_AE7PqRFlpSPy72SMzGYhU5B4Xd8QFJa8d7jdfWoVsU\" DKIM-Signature: v=1; d=clacks-enquiries.oncreate.app; s=GBKVJ3; a=rsa-sha256; q=dns/txt; t=1779800873; c=relaxed/simple; h=Date:From:Message-ID:X-Mailer:MIME-Version:Content-Type:To:Subject; bh=eUrztOwwovhAG6BmPW8PY4UajMGn45doWN6E2L7mcro=; b=fV6NgWJ3zZfUllHhAXcFW0hl+gBYMRyl7sjZjzgeZGB+DbNvLAPmya7OrdAkWWCu9n62lKfp7 eAQHwStCeGuxDDLg8ThK319hnCLF+fRt/O/31ug1NpKJiIkYC2lytgclr5f1WVyIcz2irw4rA CtnfuAIKieawuZ7ZDF+I58IQMC53W8PTpe8RndXaEhRaHA1qxQUtZ+1zEOsItlM/Gxvq+2/bg YO3bzrwfONapu5F2cWb+lSzuYVVbi1MrgoynrOYYEiWkbOjnwE3PLrgP7MnN7iVblrBIU8ok9 TSx2ug4GqESZtvu/3AOOY103OrKktFYmYfNszv2ApN2hcrrYOA== Date: Tue, 26 May 2026 14:07:53 +0100 From: Citizen Hub MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 4SYUh__UQT6gbrfhXjbGvg for ; Tue, 26 May 2026 13:07:55.775 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrVi-0000000AyKc-0cYm\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 14:07:54 +0100 Received: from enrelay.matshost.co.uk ([185.150.224.161])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrVh-0000000B8eB-260C\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 14:07:53 +0100 Received: from 3da152a5c6e3.matshost.co.uk (ec2-13-43-133-220.eu-west-2.compute.amazonaws.com [13.43.133.220])\tby enrelay.matshost.co.uk (Postfix) with ESMTPSA id 354C460530\tfor ; Tue, 26 May 2026 14:07:53 +0100 (BST) Received: by 3da152a5c6e3.matshost.co.uk (Postfix, from userid 33)\tid 23C1AB02F10; Tue, 26 May 2026 13:07:53 +0000 (UTC) Received-SPF: pass (mx2.lhr.stackcp.net: domain of spring.matshost.co.uk designates 185.150.224.161 as permitted sender) client-ip=185.150.224.161; envelope-from=GBKVJ3+1180225+evidence=mmalegal.co.uk@spring.matshost.co.uk; helo=enrelay.matshost.co.uk; Resent-Date: Tue, 26 May 2026 14:07:53 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request, Case Reference: IR5284 To: evidence@mmalegal.co.uk X-Forwarded-For: GBKVJ3+1180225+evidence=mmalegal.co.uk@spring.matshost.co.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Mailer: Mats X-Mats-Message-Id: 1180225 X-Originating-IP: 185.150.224.161 X-Pulse-Instance-Id: 31147115 X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: MID_RHS_MATCH_FROM(0.00) Symbol: DKIM_REPUTATION(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: ASN(0.00) Symbol: GENERIC_REPUTATION(-0.41) Symbol: SPF_REPUTATION_HAM(-0.45) Symbol: DKIM_TRACE(0.00) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: XM_UA_NO_VERSION(0.01) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: R_DKIM_ALLOW(-0.20) Symbol: RCVD_COUNT_THREE(0.00) Symbol: DMARC_NA(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) Symbol: FORGED_SENDER(0.30) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [info@clacks-enquiries.oncreate.app, GBKVJ3@spring.matshost.co.uk] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: DKIM_REPUTATION(0.00) [0] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:185.150.224.161] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: ASN(0.00) [asn:202901, ipnet:185.150.224.0/24, country:GB] X-Symbol: GENERIC_REPUTATION(-0.41) [-0.41152453133205] X-Symbol: SPF_REPUTATION_HAM(-0.45) [-0.45924554370233] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [clacks-enquiries.oncreate.app:+] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [1180225, evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: XM_UA_NO_VERSION(0.01); X-Mailer/User-Agent header has no version number X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: R_DKIM_ALLOW(-0.20); DKIM verification succeed [clacks-enquiries.oncreate.app:s=GBKVJ3] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: DMARC_NA(0.00); No DMARC record [oncreate.app] X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 202901(-0.23), country: GB(-0.00), ip: 185.150.224.161(-0.40)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [info@clacks-enquiries.oncreate.app, GBKVJ3@spring.matshost.co.uk] Message-ID: AE7PqRFlpSPy72SMzGYhU5B4Xd8QFJa8d7jdfWoVsU@clacks-enquiries.oncreate.app X-Milter-Del: X-Spam X-Spam-Score: -1.7 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","subject":"Subject Access Request, Case Reference: IR5284","from":"Citizen Hub ","text":"Dear MMA Legal   I am writing to you following the Subject Access Request that was made in respect of KH (19/10/1990) received on Friday, 8th May 2026.   The council is required to complete this request within one month, however in this instance I apologise that we will not be able to do so. There is a large quantity of sensitive data contained within the children's social work files.  As you may be aware files require to be redacted to remove information exempt from disclosure, for example third party information.  This is a complex task and requires to be undertaken by a worker with specialist knowledge in this area.  Due to the amount of sensitive data we will not be able to complete this within our normal timescales and seek to extend this deadline to Friday, 7th Aug 2026. I would like to reassure you that we will continue to make every effort to complete this work, and if we are able to complete this sooner than Friday, 7th Aug 2026 we will.  In the meantime it might be helpful if you could clarify if there is any particular information that you are seeking urgently.  If you identify information that is of greater urgency to you we will make an effort to prioritise this in our redacting.   I apologise again for this delay, and any impact that this may have on you.   Yours sincerely   Margaret UreTeam Leader Business Support","attachments":"0","dkim":"{@clacks-enquiries.oncreate.app : pass}","sender_ip":"185.151.28.75","SPF":"softfail","to":"evidence@mmalegal.co.uk"} [2026-05-26 13:08:07] production.INFO: ClassifyInboundEmailJob: message 140 classified as 'dsar_response' (high). [2026-05-26 13:08:13] production.INFO: FindRelatedDsarJob: message 140 — dsar_id=, confidence=low. [2026-05-26 13:08:18] production.INFO: FindRelatedDsarJob: message 140 response_type=delay_notice. [2026-05-26 13:08:21] production.INFO: FindRelatedDsarJob: message 140 — extracted reference 'IR5284' (confidence=high), no DSAR matched. [2026-05-26 13:08:21] production.INFO: FindRelatedDsarJob: message 140 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none). [2026-05-26 13:09:43] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.100:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.75) [-0.7536852174556] X-Symbol: GENERIC_REPUTATION(-0.40) [-0.40333715925015] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75742051265799] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","dkim":"{@scotland.police.uk : pass}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection Subject Access\t","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","attachments":"3","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjs22o2rpb7f67KGd1gR"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg3lcf2eoe57e1VRjaaY"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsl52vs9vtg69dz8RCqh"}} [2026-05-26 13:09:43] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 13:09:43, 2026-05-26 13:09:43)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 13:09:43, 2026-05-26 13:09:43)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:11:14] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.29;\tiprev=pass (mail-ukwestazon11011029.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.29;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.29 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=aapct.scot.nhs.uk; dmarc=pass action=none header.from=aapct.scot.nhs.uk; dkim=pass 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: bb54a199-2e57-4732-50c9-08deba34c7a7 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWXP123MB5132:EE_|LO3P123MB3306:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","from":"aa.Subject Access Request ","subject":"Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.75","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","text":"Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

"} [2026-05-26 13:11:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:11:14, 2026-05-26 13:11:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:11:14, 2026-05-26 13:11:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:14:45] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachments":"3","headers":"ARC-Authentication-Results: i=3; 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7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","dkim":"{@scotland.police.uk : pass}","SPF":"fail","from":"Data Protection Subject Access\t","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpuvv7o80j1s4rdYuizIb"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpl8iduqldi9i46NZSuu5"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpse781ffj5gusfi9kyrf"}} [2026-05-26 13:14:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 13:14:45, 2026-05-26 13:14:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 13:14:45, 2026-05-26 13:14:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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[2026-05-26 13:15:48] production.DEBUG: Inbound email data {"attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.50;\tiprev=pass (mail-ukwestazon11011050.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.50;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.50 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=aapct.scot.nhs.uk; dmarc=pass action=none header.from=aapct.scot.nhs.uk; dkim=pass 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arc.oldest-pass=0 smtp.remote-ip=52.101.100.50 Content-Type: multipart/alternative; boundary=\"_000_CWXP123MB5132A23CC080FC6C169296BF850A2CWXP123MB5132GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=gVxdn8V3sh2AqO/NjVperK7GDUic3WmWDUFyaXRiZW0=; b=UCfWbUaeIG+VAecakJgu0GzrGwfa2pzAq9t4wG+1sJcWIexdZeNZbPy8AGrtxl1yopz4Cz9WIVyvO1PWzaDvsFTbiYJoZz/gy1ejotDFLp3MMRxuMbAkYUIUA3wHgEf4XhyO1XxSKFMFUJhqPFpNbfHaef2wfgSGqTKUYIdbAr8= Date: Mon, 25 May 2026 08:09:50 +0000 From: aa.Subject Access Request Importance: high In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k22dmkCaRdieQweqbQaAeA for ; Mon, 25 May 2026 08:09:54.212 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps 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Received-SPF: pass (mx1.lhr.stackcp.net: domain of aapct.scot.nhs.uk designates 52.101.100.50 as permitted sender) client-ip=52.101.100.50; envelope-from=SubjectAccessRequest@aapct.scot.nhs.uk; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Mon, 25 May 2026 09:09:52 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262 Thread-Index: AQHc7B3cjzCplSYFDUy4klc0HArIOw== Thread-Topic: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262 To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: SubjectAccessRequest@aapct.scot.nhs.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 501f6269-e3f0-4d82-8906-08deba34fe89 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 25 May 2026 08:09:50.4450 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: XlDzoC0IUa7+oaEu5TZ9iMlfIyln/aWsPR/vmAPMX3FGy2kNhhHpemIqQgff7+SFB5lpNBtrqe4SDMYJmIxhMshWKaanEb8cRCFqmMD1V1Y= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO3P123MB3306 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.100.50 X-OriginatorOrg: aapct.scot.nhs.uk X-Priority: 1 X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: HAS_X_PRIO_ONE(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-0.98) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.95) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(-0.41) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.72) Symbol: SPF_REPUTATION_HAM(-0.58) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.98); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.95) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.100.50(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.50:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [3] X-Symbol: DKIM_REPUTATION(-0.41) [-0.4130495301703] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: 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Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262","text":"Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@scottish.onmicrosoft.com : pass}"} [2026-05-26 13:15:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:15:48, 2026-05-26 13:15:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:15:48, 2026-05-26 13:15:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:17:40] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"image001.jpg@01DCED1A.631845E0\":\"attachment1\"}","html":"

Good afternoon,

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

 

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 21 May 2026 12:29
To: evidence@mmalegal.co.uk
Subject: RE: SAR2 NAC7/8976 McGowan

 

Good afternoon,

 

As per our previous email:

 

I write to acknowledge receipt of your personal data request on behalf of Frances McGowan received by the council on 15/05/2026  and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 15 May 2026 14:56
To: evidence@mmalegal.co.uk
Subject: SAR2 NAC7/8976 McGowan

 

Good afternoon,

 

I write to acknowledge receipt of your personal data request on behalf of Frances McGowan received by the council on 15/05/2026  and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 12 May 2026 13:57
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Ms Frances Mcgowan

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Ms Frances Mcgowan
Client Address: 359 Peat Road, Glasgow, G53 6SE
Client Reference: 100022
Date of Birth: 19/01/1969
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Nazareth House, Kilmarnock: 1975-1975



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

","text":"Good afternoon, Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP Sent: 21 May 2026 12:29 To: evidence@mmalegal.co.uk Subject: RE: SAR2 NAC7/8976 McGowan Good afternoon, As per our previous email: I write to acknowledge receipt of your personal data request on behalf of Frances McGowan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 15 May 2026 14:56 To: evidence@mmalegal.co.uk Subject: SAR2 NAC7/8976 McGowan Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Frances McGowan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: MMA Legal > Sent: 12 May 2026 13:57 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Ms Frances Mcgowan You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Ms Frances Mcgowan Client Address: 359 Peat Road, Glasgow, G53 6SE Client Reference: 100022 Date of Birth: 19/01/1969 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Nazareth House, Kilmarnock: 1975-1975 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.89;\tiprev=pass (mail-uksouthazon11020089.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.89;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.196.89 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=north-ayrshire.gov.uk; dmarc=pass action=none header.from=north-ayrshire.gov.uk; dkim=pass header.d=north-ayrshire.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; 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[2026-05-26 13:17:44] production.INFO: ClassifyInboundEmailJob: message 141 classified as 'dsar_response' (high). [2026-05-26 13:17:49] production.INFO: FindRelatedDsarJob: message 141 — dsar_id=, confidence=low. [2026-05-26 13:17:52] production.INFO: FindRelatedDsarJob: message 141 response_type=acknowledgement. [2026-05-26 13:17:54] production.INFO: FindRelatedDsarJob: message 141 — extracted reference 'NAC7/8976' (confidence=high), no DSAR matched. [2026-05-26 13:17:54] production.INFO: FindRelatedDsarJob: message 141 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-05-26 13:21:01] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","from":"Southfield Medical Practice ","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@notification.intuit.com : pass}","SPF":"fail","to":"evidence@mmalegal.co.uk","subject":"Invoice 1700 from Southfield Medical Practice","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpehclbi8s2u8r52fNwWu"}} [2026-05-26 13:21:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 13:21:01, 2026-05-26 13:21:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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\"\" , ?, 2026-05-26 13:21:01, 2026-05-26 13:21:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:23:07] production.DEBUG: Inbound email data {"SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Tue, 26 May 2026 13:49:14 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.101.100 as permitted sender) client-ip=52.101.101.100; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU010.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: Resent-Date: Tue, 26 May 2026 13:49:32 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] Thread-Index: AdzblmjaG1m2bYFYQByrK6P+2L9PCgNctgh3AQEV0RA= Thread-Topic: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(6049299003)(36860700016)(7149299003)(82310400026)(69100299015)(376014)(1800799024)(13003099007)(4076899003)(8096899003)(4013099003)(4053099003)(6133799003)(4133799003)(22082099003)(56012099003)(18002099003)(4143699003)(5023799004)(11063799006);DIR:OUT;SFP:1102; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.100:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.75) [-0.7536852174556] X-Symbol: GENERIC_REPUTATION(-0.40) [-0.40333715925015] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75742051265799] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","dkim":"{@scotland.police.uk : pass}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","attachments":"3","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","from":"Data Protection Subject Access\t","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpq195ua5k1c1c8gCOb4S"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phplncm0e4ak1015prJFam"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfta8p9qkg4922VKmChi"}} [2026-05-26 13:23:07] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 13:23:07, 2026-05-26 13:23:07)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 13:23:07, 2026-05-26 13:23:07)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:27:59] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR NAC7/8981 Cassidy","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"message_v4.rpmsg\",\"name\":\"message_v4.rpmsg\",\"type\":\"application/x-microsoft-rpmsg-message\"}}","html":"
SARHSCP (sarhscp@north-ayrshire.gov.uk) has sent you a protected message.


\"lock\"/




Learn about messages protected by Microsoft Purview Message Encryption.
Privacy Statement

Learn More on email encryption.
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052
","attachments":"1","from":"SARHSCP ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.130;\tiprev=pass (mail-ukwestazon11020130.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.130;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.195.130 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=north-ayrshire.gov.uk; dmarc=pass action=none header.from=north-ayrshire.gov.uk; dkim=pass header.d=north-ayrshire.gov.uk; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; 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Content-Type: multipart/mixed; boundary=\"_882b439d-5996-4512-a26a-a3e4acd0af97_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=north-ayrshire.gov.uk; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=bVEJUbtxiDESvPGuZkrVzh11s0wPquUt12gH4NItKkc=; b=cZrztumyc8xg2WhxbnSB2EMBl/xxaCZsRQSUmxUDZlDMzMy9NCfrQvFqDGFENoNKvoVpYkC/WuxZMjHGGjMKUfGqGbTd8bZlvhR1AWya6ktnD2oK0uxSJNypPXv9QKTu5xOENPETQDPbkUP9cX1AxI5wMh38HsecLNdmr7wMvmhK01yiNHQ/W7XI7jQ8/N2N3pl97MbWUWxXr9Pa2WzS9gkQb3qyqfn5ei+S1sjJw2go6j9TyAZlQaL145myZxI0F//1tDCV+PneWGF3RK6xZHKQuFcW9Ci5eS4m5qay0arUNVxm/b9B04khDxeMHhmt9KjkjCAYjRAP/cLfTZfAQQ== Date: Tue, 26 May 2026 13:27:04 +0000 From: SARHSCP In-Reply-To: MIME-Version: 1.0 Message-ID: Microsoft.Exchange.RMSApaAgent.ProtectionTemplateId: c026002d-cda6-401e-bfad-28de214d0fba Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id rYzQf8yaS2mgFE9fpz8xXw for ; Tue, 26 May 2026 13:27:58.211 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrp7-0000000ABMi-02gX\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 14:27:57 +0100 Received: from mail-ukwestazon11020130.outbound.protection.outlook.com ([52.101.195.130] helo=CWXP265CU008.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrp6-0000000C13B-2Flw\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 14:27:56 +0100 Received: from CWLP123MB4130.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:8d::8) by LO9P123MB7465.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:3b9::20) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_UNKNOWN(0.10); Missing or unknown content-type [application/x-microsoft-rpmsg-message] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: URL_MULTIPLE_AT_SIGNS(3.00); URL has multiple @ signs [4] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.130:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [north-ayrshire.gov.uk:D:+] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94758871706428] X-Symbol: GENERIC_REPUTATION(-0.57) [-0.57453695853978] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94530872594529] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [north-ayrshire.gov.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [north-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [north-ayrshire.gov.uk:s=selector1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.79) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.195.130(-0.57)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] Message-ID: CWLP123MB41304E9FB81CCDC060A8D5C7AA0B2@CWLP123MB4130.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.4 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_ActionId=49018556-0f0d-4c1e-b2ed-5ca94c9f0458;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_ContentBits=0;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Enabled=true;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Method=Privileged;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Name=4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_SetDate=2026-05-15T07:15:20Z;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_SiteId=bef5d4b2-6c9e-4fe0-9bdf-45398ab43327;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Tag=10, 0, 1, 1;","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","dkim":"{@north-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php3rmmdpchbois0xH1JOr"}} [2026-05-26 13:28:00] production.INFO: ExtractMessageAttachmentsJob: attachment 137 (message_v4.rpmsg) skipped — unsupported type. [2026-05-26 13:28:03] production.INFO: ClassifyInboundEmailJob: message 142 classified as 'dsar_response' (high). [2026-05-26 13:28:11] production.INFO: FindRelatedDsarJob: message 142 — dsar_id=, confidence=low. [2026-05-26 13:28:13] production.INFO: FindRelatedDsarJob: message 142 response_type=other. [2026-05-26 13:28:15] production.INFO: FindRelatedDsarJob: message 142 — extracted reference 'NAC7/8981' (confidence=high), no DSAR matched. [2026-05-26 13:28:15] production.INFO: FindRelatedDsarJob: message 142 → triage_queue=dsar_needs_research (response_type=other, dsar_id=none). [2026-05-26 13:30:44] production.DEBUG: Inbound email data {"subject":"Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish","content-ids":"{\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\":\"attachment1\",\"8e649580-aae4-4ec2-8333-c94ed2e17123\":\"attachment2\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"TAY informationgovernance ","attachments":"2","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.75","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.informationgovernance@nhs.scot\"}","html":"
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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boundary=\"_005_LOBP123MB8668134645F573488170E6D38A0A2LOBP123MB8668GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xu5pByouATgzM3od8aqv4QQ44PmOZZvyIkZWbThPC5Y=; b=pvtVea4swPND3TbiLR6ot5BU9dAaFfUjNpKbiM23/hY0N1l7EBEnvx0Exgxc0RF5zk3Mnc4jirPt6/okrR79QzD9A3sbjiw26A8xRjoZv76RmO0zeHwS2sfRcfMNBH1oH4bPkB0yL0ffBiDFsOitfJuw+6H5mltNYCmU7HRPlhrdGKlRNBtIVB38bLBaBUcLVt+Bdpr8phZ/CMZi6G0Es6x+3sz+g2rP6v0Qpp01mu0cJGohE8GltF8OAFvAdiPa5Z9R8wuCBnOSfIDaPF0kRbKXAGRPGEKOPkwWsikI32e8SxRjCy14LMFXpjFEQA4mdaNTGafPFnjVFvECQ8avfQ== Date: Mon, 25 May 2026 14:27:55 +0000 From: TAY informationgovernance In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id PZXSyqzNQYmRzJuPl4pxaw for ; Mon, 25 May 2026 14:27:59.387 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRWHe-00000005EOv-1FTZ\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from mail-uksouthazon11012055.outbound.protection.outlook.com ([52.101.96.55] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRWHd-000000048X0-3OER\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:47f::22) by CWLP123MB7446.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:220::9) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; Mon, 25 May 2026 14:27:55 +0000 Received: from LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM ([fe80::ff26:503e:5ef8:a2b5]) by LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM ([fe80::ff26:503e:5ef8:a2b5%6]) with mapi id 15.21.0048.019; Mon, 25 May 2026 14:27:55 +0000 Received-SPF: pass (mx3.lhr.stackcp.net: domain of nhs.scot designates 52.101.96.55 as permitted sender) client-ip=52.101.96.55; envelope-from=TAY.informationgovernance@nhs.scot; helo=LO0P265CU003.outbound.protection.outlook.com; References: Resent-Date: Mon, 25 May 2026 15:27:58 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Thread-Index: AQHc1j8KSqyPwkWAWEy0gxHQebsIX7YKImEKgBAYCHmABL1p8g== Thread-Topic: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: TAY.informationgovernance@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 94c24f0b-e71a-4394-4e76-08deba69d002 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 25 May 2026 14:27:55.6748 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: 7DoUlY/AY0PDT6sA67jKwfUl0yeNNvXRYvwd7QLrBWYK04fOeke/TmgzX61Qb+SblaGsjt8B+hrk8IjnKTljBLavgJBKQ/BrBCm7ggN+cZQH9MDme/9xhTPGw3L3cfLrgtQJrTA6pY5H1WzL82VfXQ== X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWLP123MB7446 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.55 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: URIBL_BLOCKED(0.00) Symbol: R_DKIM_ALLOW(-1.42) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.97) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.71) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.80) Symbol: SPF_REPUTATION_HAM(-0.71) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [nhs.scot:from_mime, nhs.scot:email, nhs.scot:from_smtp, nhs.scot:dkim, mail-uksouthazon11012055.outbound.protection.outlook.com:rdns, LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM:mid, LO0P265CU003.outbound.protection.outlook.com:helo, mmalegal.co.uk:email, scot.nhs.uk:url] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.97) [asn: 8075(-0.17), country: US(-0.00), ip: 52.101.96.55(-0.80)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.55:from] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71117033584564] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.80) [-0.80121963328618] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71001687363139] X-Symbol: DKIM_TRACE(0.00); 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Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php9r4q0kml9m6d9TcToJZ"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjetsru68vf4515lkSD2"}} [2026-05-26 13:30:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96\x0D\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:30:44, 2026-05-26 13:30:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:30:44, 2026-05-26 13:30:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 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[2026-05-26 13:33:02] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"image001.jpg\",\"name\":\"image001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image001.jpg@01DCED1C.8727EC40\"}}","content-ids":"{\"image001.jpg@01DCED1C.8727EC40\":\"attachment1\"}","from":"Kippen House Manager ","attachments":"1","sender_ip":"185.151.28.76","html":"

Good afternoon,

 

Thank you for your letter, Ref:100321.

 

I can confirm there are no records on site relating to the date period or your client.

 

Kind Regards

Lynn

 

Lynn Lean

Manager – Kippen House

 

 

 

Tel:          01764 684571

Email:   manager.kippenhouse@stphilips-care.com

 

 

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boundary=\"_004_LO7P123MB8517A328E9BB517C6BBC87FECD0B2LO7P123MB8517GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=stphilipscarecaledonia.onmicrosoft.com; s=selector2-stphilipscarecaledonia-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=cSK4Kyrh8hfAbLxgq7aHAPUTDkQj83/TBF+BpjPnR9Y=; b=XFP4a2B5QCANKKr7/gwDBJdYitNQTGJPUXnobRlZIpen8UStasoPpJttQph0dleAC6QFCS6XNZ4ep8AMvgRpNlev6Cfpg7kwOvwrCM/NwOSDSplKBvOP+YD/ZslhgU13YKk2ux0xGGl3Omx2mi9+uhvGsOBw+QUopITPXkVB0eM= Date: Tue, 26 May 2026 13:32:52 +0000 From: Kippen House Manager MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id rFryL9MmQD6BXgR2mIAXyA for ; Tue, 26 May 2026 13:33:01.266 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRru0-0000000AENN-1D2D\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 14:33:00 +0100 Received: from mx-relay181-hz1.antispameurope.com ([94.100.133.64])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrtz-0000000G3kK-2esa\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 14:33:00 +0100 Received: from mail-ukwestazon11021090.outbound.protection.outlook.com ([52.101.100.90]) by mx-gate181-hz1; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.33); DKIM verification succeed [stphilipscarecaledonia.onmicrosoft.com:s=selector2-stphilipscarecaledonia-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [4] X-Symbol: DMARC_NA(0.00); No DMARC record [stphilips-care.com] X-Symbol: IP_REPUTATION_HAM(-0.97) [asn: 25394(-0.34), country: DE(-0.01), ip: 94.100.133.64(-0.62)] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: R_SPF_ALLOW(-0.20); 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[2026-05-26 13:33:05] production.INFO: ClassifyInboundEmailJob: message 143 classified as 'dsar_response' (high). [2026-05-26 13:33:12] production.INFO: FindRelatedDsarJob: message 143 — dsar_id=, confidence=low. [2026-05-26 13:33:21] production.INFO: FindRelatedDsarJob: message 143 response_type=no_record. [2026-05-26 13:33:23] production.INFO: FindRelatedDsarJob: message 143 — extracted reference '100321' (confidence=medium), no DSAR matched. [2026-05-26 13:33:23] production.INFO: FindRelatedDsarJob: message 143 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-05-26 13:33:42] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Mr Stewart Fraser","dkim":"{@nhs.scot : pass}","from":"TAY accessmrninewells ","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
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Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(1800799024)(6049299003)(69100299015)(4053099003)(8096899003)(18002099003)(56012099003)(22082099003)(4013099003)(38070700021)(3023799007)(5023799004)(4143699003)(6133799003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|1800799024|6049299003|69100299015|4053099003|8096899003|18002099003|56012099003|22082099003|4013099003|38070700021|3023799007|5023799004|4143699003|6133799003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php9ll09q3opie1dVtCXmW"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phplno0t10qp76v5Pd8DGy"}} [2026-05-26 13:33:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:33:42, 2026-05-26 13:33:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:33:42, 2026-05-26 13:33:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:34:44] production.DEBUG: Inbound email data {"SPF":"softfail","from":"SARHSCP ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.jpg\",\"name\":\"image001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image001.jpg@01DCED1C.C4EA7840\"}}","html":"

Good afternoon,

 

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

 

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 21 May 2026 12:27
To: evidence@mmalegal.co.uk
Subject: SAR2 NAC7/8978 Sullivan

 

Good afternoon,

 

As per our previous email:

 

I write to acknowledge receipt of your personal data request on behalf of Donna Sullivan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 15 May 2026 15:07
To: evidence@mmalegal.co.uk
Subject: SAR2 NAC7/8978 Sullivan

 

Good afternoon,

 

I write to acknowledge receipt of your personal data request on behalf of Donna Sullivan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

In order that I can process your request further I would be grateful if you could provide two forms of identification.  These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book.  At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents.  Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address.

On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with.

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 12 May 2026 14:00
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Ms Donna Sullivan

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Ms Donna Sullivan
Client Address: 8, Millenium Gardens, Glasgow, G34 9HH
Client Reference: 100019
Date of Birth: 25/07/1970
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craig residential school: 1979



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","dkim":"{@north-ayrshire.gov.uk : pass}","sender_ip":"185.151.28.75","subject":"RE: SAR2 NAC7/8978 Sullivan","content-ids":"{\"image001.jpg@01DCED1C.C4EA7840\":\"attachment1\"}","attachments":"1","to":"\"evidence@mmalegal.co.uk\" ","text":"Good afternoon, Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP Sent: 21 May 2026 12:27 To: evidence@mmalegal.co.uk Subject: SAR2 NAC7/8978 Sullivan Good afternoon, As per our previous email: I write to acknowledge receipt of your personal data request on behalf of Donna Sullivan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP > Sent: 15 May 2026 15:07 To: evidence@mmalegal.co.uk Subject: SAR2 NAC7/8978 Sullivan Good afternoon, I write to acknowledge receipt of your personal data request on behalf of Donna Sullivan received by the council on 15/05/2026 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that I can process your request further I would be grateful if you could provide two forms of identification. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request form. Please do not send the original documents. Completed information can be emailed to SARHSCP@north-ayrshire.gov.uk or posted to the above address. On receipt of your completed information, I will ensure that your request is passed to the appropriate Team Manager to be dealt with. Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: MMA Legal > Sent: 12 May 2026 14:00 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Ms Donna Sullivan You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Ms Donna Sullivan Client Address: 8, Millenium Gardens, Glasgow, G34 9HH Client Reference: 100019 Date of Birth: 25/07/1970 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craig residential school: 1979 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. 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DKIM trace symbol [north-ayrshire.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [north-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [north-ayrshire.gov.uk:s=selector1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.85) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.101.86(-0.63)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~] Message-ID: LOCP265MB86102B0DABE2BB140DF23288B30B2@LOCP265MB8610.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -11.9 (-----------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=north-ayrshire.gov.uk; 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[2026-05-26 13:34:47] production.INFO: ClassifyInboundEmailJob: message 144 classified as 'dsar_response' (high). [2026-05-26 13:34:56] production.INFO: FindRelatedDsarJob: message 144 — dsar_id=, confidence=low. [2026-05-26 13:34:58] production.INFO: FindRelatedDsarJob: message 144 response_type=acknowledgement. [2026-05-26 13:34:59] production.INFO: FindRelatedDsarJob: message 144 — extracted reference 'NAC7/8978' (confidence=high), no DSAR matched. [2026-05-26 13:34:59] production.INFO: FindRelatedDsarJob: message 144 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-05-26 13:38:08] production.DEBUG: Inbound email data {"text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. 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OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","to":"\"evidence@mmalegal.co.uk\" ","from":"Data Protection Subject Access\t","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.100;\tiprev=pass (mail-ukwestazon11022100.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.100;\tspf=pass smtp.mailfrom=Scotland.police.uk;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.100 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass (sender ip is 195.11.109.2) smtp.rcpttodomain=mmalegal.co.uk smtp.mailfrom=scotland.police.uk; 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Tue, 26 May 2026 13:49:14 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.101.100 as permitted sender) client-ip=52.101.101.100; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU010.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: Resent-Date: Tue, 26 May 2026 13:49:32 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] Thread-Index: AdzblmjaG1m2bYFYQByrK6P+2L9PCgNctgh3AQEV0RA= Thread-Topic: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(6049299003)(36860700016)(7149299003)(82310400026)(69100299015)(376014)(1800799024)(13003099007)(4076899003)(8096899003)(4013099003)(4053099003)(6133799003)(4133799003)(22082099003)(56012099003)(18002099003)(4143699003)(5023799004)(11063799006);DIR:OUT;SFP:1102; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.100:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.75) [-0.7536852174556] X-Symbol: GENERIC_REPUTATION(-0.40) [-0.40333715925015] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75742051265799] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php8a28edg3o8a65sCkuOr"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqotsvnl37oe09d1oQfx"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php9mcubhq7me2q3qsGlDq"}} [2026-05-26 13:38:09] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 13:38:09, 2026-05-26 13:38:09)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 13:38:09, 2026-05-26 13:38:09)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:38:44] production.DEBUG: Inbound email data {"subject":"Re: Data Subject Access Request - Mr Stewart Fraser","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","from":"TAY accessmrninewells ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.30;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 ARC-Authentication-Results: i=1; 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boundary=\"_005_LNXP123MB36598B4E7F0D71276EE69FC39E0B2LNXP123MB3659GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=U66zT8YpuU6zKForNFWAD594oaYpL6tmmcTsiu0L45s=; b=UQRF/Ep0bUEHOZWKCTDZXnkpsHMyVn4trfjsRppoRdwoBXGF0ugRi49IesgrLOg9ni38Il6nsquGs3oLC3e5V/ATun9briDXrK2HhAghoJD5MTl2zCw8CrF10SRllfztKoULNdYad8C6v5y5azzjVVzwzhZmD0GgyqZAW2zY3o+p2XgNC16nZFb4JPKZGW/n+QA9wM8EUdaInqyP//VcobRHHvpdsSmBcG2AK2IUHQ2xcuFGr94/tTB7a8zW9vJbAyLqrNvSWNrV64nM68G4lIzSc/3WD5dHjVn/nwJb2dS6LIaDviUDs+SQs9oCspJfsyy/7+S4/6R8Z7enQrfddA== Date: Tue, 26 May 2026 13:33:37 +0000 From: TAY accessmrninewells In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id lWMxELQPQkKiiNV8Pcx-gA for ; Tue, 26 May 2026 13:33:41.463 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrue-0000000AEfZ-0qOI\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from mail-ukwestazon11012030.outbound.protection.outlook.com ([52.101.101.30] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrud-0000000CSfD-3Ctg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:131::9) by LO0P123MB7463.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2cc::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; Tue, 26 May 2026 13:33:37 +0000 Received: from LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM ([fe80::18b5:7058:8b58:b5c7]) by LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM ([fe80::18b5:7058:8b58:b5c7%6]) with mapi id 15.20.9870.023; Tue, 26 May 2026 13:33:37 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.101.30 as permitted sender) client-ip=52.101.101.30; envelope-from=TAY.accessmrninewells@nhs.scot; helo=CWXP265CU010.outbound.protection.outlook.com; References: Resent-Date: Tue, 26 May 2026 14:33:40 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr Stewart Fraser Thread-Index: AQHc1kIoz/0Yl6TuBECzYM6Jc4geOLX0Y1wvgAATHdCAK9r3K4AAKmdD Thread-Topic: Data Subject Access Request - Mr Stewart Fraser To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: TAY.accessmrninewells@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: e29a46b8-84d7-47ad-4df5-08debb2b6450 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 26 May 2026 13:33:37.4074 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: ZuInCWt1EZ4BPWCLV15SXMzUR8bxqL8Q4QPkJdMRd3+2ifWm/FHyaox4pT07kQfx+K5g1chHOxj7b4ZBZz5GWCsydx1M3fOQz3VxM5514YWCF9mWXzZx1z/ISmTXl9n/ X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P123MB7463 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.101.30 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: REPLY(-4.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: ARC_REJECT(1.00) Symbol: R_DKIM_ALLOW(-1.42) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-1.11) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.71) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.87) Symbol: SPF_REPUTATION_HAM(-0.70) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); 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From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; 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Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:38:44, 2026-05-26 13:38:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:38:44, 2026-05-26 13:38:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:43:46] production.DEBUG: Inbound email data {"content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.30;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 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b=UQRF/Ep0bUEHOZWKCTDZXnkpsHMyVn4trfjsRppoRdwoBXGF0ugRi49IesgrLOg9ni38Il6nsquGs3oLC3e5V/ATun9briDXrK2HhAghoJD5MTl2zCw8CrF10SRllfztKoULNdYad8C6v5y5azzjVVzwzhZmD0GgyqZAW2zY3o+p2XgNC16nZFb4JPKZGW/n+QA9wM8EUdaInqyP//VcobRHHvpdsSmBcG2AK2IUHQ2xcuFGr94/tTB7a8zW9vJbAyLqrNvSWNrV64nM68G4lIzSc/3WD5dHjVn/nwJb2dS6LIaDviUDs+SQs9oCspJfsyy/7+S4/6R8Z7enQrfddA== Date: Tue, 26 May 2026 13:33:37 +0000 From: TAY accessmrninewells In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id lWMxELQPQkKiiNV8Pcx-gA for ; Tue, 26 May 2026 13:33:41.463 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrue-0000000AEfZ-0qOI\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from mail-ukwestazon11012030.outbound.protection.outlook.com ([52.101.101.30] 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","from":"TAY accessmrninewells ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","sender_ip":"185.151.28.76","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppqmspmappkg31Di8X6q"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpn4sag4njfiq86EPvWoL"}} [2026-05-26 13:43:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:43:46, 2026-05-26 13:43:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:43:46, 2026-05-26 13:43:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:46:27] production.DEBUG: Inbound email data {"attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\"}","sender_ip":"185.151.28.82","SPF":"pass","from":"Mail Delivery System ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","text":"This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: fv-uhb.sar@nhs.net host nhs-net.mail.protection.outlook.com [52.101.99.0] SMTP error from remote mail server after RCPT TO:: 550 5.4.1 Recipient address rejected: Access denied. 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[2026-05-26 13:47:29] production.DEBUG: Inbound email data {"SPF":"pass","from":"Mail Delivery System ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\"}","dkim":"none","to":"evidence@mmalegal.co.uk","subject":"Mail delivery failed: returning message to sender","text":"This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: fv-uhb.sar@nhs.net host nhs-net.mail.protection.outlook.com [52.101.99.2] SMTP error from remote mail server after RCPT TO:: 550 5.4.1 Recipient address rejected: Access denied. 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[2026-05-26 13:48:47] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(1800799024)(6049299003)(69100299015)(4053099003)(8096899003)(18002099003)(56012099003)(22082099003)(4013099003)(38070700021)(3023799007)(5023799004)(4143699003)(6133799003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|1800799024|6049299003|69100299015|4053099003|8096899003|18002099003|56012099003|22082099003|4013099003|38070700021|3023799007|5023799004|4143699003|6133799003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"TAY accessmrninewells ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phps809j1dfvi4pdtuF0Sn"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phprsrtrtt1k1akb9lkiib"}} [2026-05-26 13:48:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:48:47, 2026-05-26 13:48:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:48:47, 2026-05-26 13:48:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:50:36] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0000.jpg\",\"name\":\"~WRD0000.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0000.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED1E.F5514CA0\"}}","text":"Good afternoon Further to our email below we would be grateful to receive the requested ID documents as soon as possible. If we do not receive the documents within 2 weeks, your subject access case will be closed. If, however, you can provide the documents in the future we will be happy to reopen your case. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns Regards Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image001.png@01DCED1E.F5514CA0] From: SARHSCP Sent: 15 May 2026 13:46 To: evidence@mmalegal.co.uk Subject: SAR NAC7/8967 - Edward Mcguigan Good afternoon We write to acknowledge receipt of your request for access to personal information dated 12/05/26 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. In order that your request can be processed further we would be grateful if you could provide a signed form of ID for your client. These can be copies of - Passport, Driver's Licence, Employer's or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request/mandate form. Please do not send the original documents. These can be returned to SARHSCP@north-ayrshire.gov.uk If one of these documents is not available, we can accept a photo of the signature on the back of a bank card, with account details redacted. On receipt of your completed information, we will ensure that your request is passed to the appropriate Manager to be dealt with. Regards Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image001.png@01DCE470.B6E9FBD0] From: MMA Legal > Sent: 12 May 2026 13:52 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Mr Edward Mcguigan You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Edward Mcguigan Client Address: Flat 11B, 154 Broomhill Drive, Glasgow, G11 7NF Client Reference: 100020 Date of Birth: 08/02/1970 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Craig residential school: 1979 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","sender_ip":"185.151.28.76","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","SPF":"softfail","subject":"FW: SAR NAC7/8967 - Edward Mcguigan","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","attachments":"2","dkim":"{@north-ayrshire.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"SARHSCP ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tarc=pass (i=2) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.195.104;\tiprev=pass (mail-ukwestazon11020104.outbound.protection.outlook.com) smtp.remote-ip=52.101.195.104;\tspf=pass smtp.mailfrom=north-ayrshire.gov.uk;\tdkim=pass header.d=north-ayrshire.gov.uk header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=pass (i=1) header.s=arcselector10001 arc.oldest-pass=1 smtp.remote-ip=52.101.195.104 ARC-Authentication-Results: i=1; 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Good afternoon

Further to our email below we would be grateful to receive the requested ID documents as soon as possible.

If we do not receive the documents within 2 weeks, your subject access case will be closed.  If, however, you can provide the documents in the future we will be happy to reopen your case.

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns

Regards

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 15 May 2026 13:46
To: evidence@mmalegal.co.uk
Subject: SAR NAC7/8967 - Edward Mcguigan

 

Good afternoon

We write to acknowledge receipt of your request for access to personal information dated 12/05/26 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures.

In order that your request can be processed further we would be grateful if you could provide a signed form of ID for your client. These can be copies of - Passport, Driver’s Licence, Employer’s or Student card, Unemployment Benefit Card or Council Rent Book. At least one of the documents must contain a signature for comparison with the one on your request/mandate form. Please do not send the original documents. These can be returned to SARHSCP@north-ayrshire.gov.uk

If one of these documents is not available, we can accept a photo of the signature on the back of a bank card, with account details redacted.

On receipt of your completed information, we will ensure that your request is passed to the appropriate Manager to be dealt with.

Regards

 

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 12 May 2026 13:52
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Mr Edward Mcguigan

 

You don't often get email from evidence@mmalegal.co.uk. Learn why this is important

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Edward Mcguigan
Client Address: Flat 11B, 154 Broomhill Drive, Glasgow, G11 7NF
Client Reference: 100020
Date of Birth: 08/02/1970
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Craig residential school: 1979



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

Please find the enclosed request.

We thank you for your assistance in this matter.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

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This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

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boundary=\"_005_LNXP123MB36598B4E7F0D71276EE69FC39E0B2LNXP123MB3659GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=U66zT8YpuU6zKForNFWAD594oaYpL6tmmcTsiu0L45s=; b=UQRF/Ep0bUEHOZWKCTDZXnkpsHMyVn4trfjsRppoRdwoBXGF0ugRi49IesgrLOg9ni38Il6nsquGs3oLC3e5V/ATun9briDXrK2HhAghoJD5MTl2zCw8CrF10SRllfztKoULNdYad8C6v5y5azzjVVzwzhZmD0GgyqZAW2zY3o+p2XgNC16nZFb4JPKZGW/n+QA9wM8EUdaInqyP//VcobRHHvpdsSmBcG2AK2IUHQ2xcuFGr94/tTB7a8zW9vJbAyLqrNvSWNrV64nM68G4lIzSc/3WD5dHjVn/nwJb2dS6LIaDviUDs+SQs9oCspJfsyy/7+S4/6R8Z7enQrfddA== Date: Tue, 26 May 2026 13:33:37 +0000 From: TAY accessmrninewells In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id lWMxELQPQkKiiNV8Pcx-gA for ; Tue, 26 May 2026 13:33:41.463 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrue-0000000AEfZ-0qOI\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from mail-ukwestazon11012030.outbound.protection.outlook.com ([52.101.101.30] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrud-0000000CSfD-3Ctg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:131::9) by LO0P123MB7463.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2cc::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(1800799024)(6049299003)(69100299015)(4053099003)(8096899003)(18002099003)(56012099003)(22082099003)(4013099003)(38070700021)(3023799007)(5023799004)(4143699003)(6133799003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|1800799024|6049299003|69100299015|4053099003|8096899003|18002099003|56012099003|22082099003|4013099003|38070700021|3023799007|5023799004|4143699003|6133799003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","from":"TAY accessmrninewells ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpt2e08g94bt2odjiOOAL"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php9pcvarjtkqkd7eapa9w"}} [2026-05-26 13:53:49] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:53:49, 2026-05-26 13:53:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:53:49, 2026-05-26 13:53:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 13:55:39] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","subject":"SAR8 NAC7/8979 - Susan Murray","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","dkim":"{@north-ayrshire.gov.uk : pass}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0001.jpg\",\"name\":\"~WRD0001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0001.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED1F.8A34FDD0\"}}","text":"Good afternoon, Subject Access Request Further to your subject access request I write to advise that following an extensive search unfortunately no records relating to Susan Murray have been found. If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns. Yours sincerely Many thanks Eva Kaye Eva Kaye Clerical Officer North Ayrshire Health & Social Care Partnership Cunninghame House, 5th Floor West Irvine, KA12 8EE From: SARHSCP Sent: 15 May 2026 15:14 To: evidence@mmalegal.co.uk Subject: SAR NAC7/8979 - Susan Murray Good afternoon We write to acknowledge receipt of your request for access to personal information relating to Ms Murray dated 12/05/26 and can advise that your request will be dealt with under the Council's Subject Access Request procedures. We can advise that we will undertake a search for records and if located your request will be passed to a Manager for action. Regards Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image001.png@01DCED1F.8A34FDD0] From: MMA Legal > Sent: 12 May 2026 14:20 To: Data Protection Officer (shared mailbox) > Subject: Data Subject Access Request - Ms Susan Murray Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Ms Susan Murray Client Address: 43 Croft Street, Tarbolton, Mauchline, KA55QS Client Reference: 100270 Date of Birth: 11/11/1975 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Netherthird Children's Home, East Ayreshire : 1986-1987 * Coylton children's home south ayrshire: 1987-1993 * The good Sheppard, Glasgow : 1994-1995 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","html":"

Good afternoon,

 

Subject Access Request

 

Further to your subject access request I write to advise that following an extensive search unfortunately no records relating to Susan Murray have been found.    

 

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

 

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns.

 

Yours sincerely

 

 

Many thanks

 

Eva Kaye

 

Eva Kaye

Clerical Officer

North Ayrshire Health & Social Care Partnership

Cunninghame House, 5th Floor West

Irvine, KA12 8EE

 

From: SARHSCP <sarhscp@north-ayrshire.gov.uk>
Sent: 15 May 2026 15:14
To: evidence@mmalegal.co.uk
Subject: SAR NAC7/8979 - Susan Murray

 

Good afternoon

We write to acknowledge receipt of your request for access to personal information relating to Ms Murray dated 12/05/26 and can advise that your request will be dealt with under the Council’s Subject Access Request procedures. 

We can advise that we will undertake a search for records and if located your request will be passed to a Manager for action.

Regards

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 12 May 2026 14:20
To: Data Protection Officer (shared mailbox) <dataprotectionofficer@north-ayrshire.gov.uk>
Subject: Data Subject Access Request - Ms Susan Murray

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Ms Susan Murray
Client Address: 43 Croft Street, Tarbolton, Mauchline, KA55QS
Client Reference: 100270
Date of Birth: 11/11/1975
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Netherthird Children’s Home, East Ayreshire : 1986-1987
  • Coylton children's home south ayrshire: 1987-1993
  • The good Sheppard, Glasgow : 1994-1995



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

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From address is listed in Mailspike RWL - possibly legit [52.101.101.94:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [north-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.94) [-0.94988309670562] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.68) [-0.68179459628502] X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94863743134836] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [north-ayrshire.gov.uk:+] Message-ID: LOCP265MB861094E5538F639EA6485918B30B2@LOCP265MB8610.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -12.0 (-----------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=north-ayrshire.gov.uk; 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[2026-05-26 13:55:40] production.INFO: ExtractMessageAttachmentsJob: attachment 143 (image001.png) skipped — unsupported type. [2026-05-26 13:55:43] production.INFO: ClassifyInboundEmailJob: message 148 classified as 'dsar_response' (high). [2026-05-26 13:55:49] production.INFO: FindRelatedDsarJob: message 148 — dsar_id=, confidence=low. [2026-05-26 13:55:52] production.INFO: FindRelatedDsarJob: message 148 response_type=no_record. [2026-05-26 13:55:53] production.INFO: FindRelatedDsarJob: message 148 — extracted reference 'NAC7/8979' (confidence=high), no DSAR matched. [2026-05-26 13:55:53] production.INFO: FindRelatedDsarJob: message 148 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-05-26 13:58:50] production.DEBUG: Inbound email data {"content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","dkim":"{@nhs.scot : pass}","SPF":"fail","from":"TAY accessmrninewells ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","sender_ip":"185.151.28.76","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(1800799024)(6049299003)(69100299015)(4053099003)(8096899003)(18002099003)(56012099003)(22082099003)(4013099003)(38070700021)(3023799007)(5023799004)(4143699003)(6133799003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|1800799024|6049299003|69100299015|4053099003|8096899003|18002099003|56012099003|22082099003|4013099003|38070700021|3023799007|5023799004|4143699003|6133799003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpiqet92i66m423cOIK8V"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpvfihmk7kse9p4z0gM39"}} [2026-05-26 13:58:50] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:58:50, 2026-05-26 13:58:50)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

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, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 13:58:50, 2026-05-26 13:58:50)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 14:00:59] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; 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Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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","attachments":"2","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbhjukmglaq664ckYVPa"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbnja353goh25ehCwxb6"}} [2026-05-26 14:00:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:00:59, 2026-05-26 14:00:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:00:59, 2026-05-26 14:00:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 14:06:29] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.83","from":"Mail Delivery System ","subject":"Mail delivery failed: returning message to sender","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\"}","dkim":"none","to":"evidence@mmalegal.co.uk","text":"This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: carronshoreprimaryschool@falkirk.gov.uk host falkirk-gov-uk.mail.protection.outlook.com [52.101.99.2] SMTP error from remote mail server after RCPT TO:: 550 5.4.1 Recipient address rejected: Access denied. For more information see https://aka.ms/EXOSmtpErrors [CW2PEPF000056BB.GBRP265.PROD.OUTLOOK.COM 2026-05-26T14:06:26.390Z 08DEB6E128C1186F]","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=185.151.28.65;\tiprev=pass (relay1.stackmail.com) smtp.remote-ip=185.151.28.65;\tspf=none smtp.helo=relay1.stackmail.com;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=qJfmLXbETSLweTVIyXfz3YUfhNSo5QMQe0TenCyhVG4=;\th=Resent-From:Resent-Date:Date:Message-ID:Subject:MIME-Version:Content-Type:\t References:To:From;\tb=KMrXOzL8qaE+nflu/3X8lQ8GieeeTQHJysMNq73FvRGjHTvdZ7jmIQSTi2xV/w91nIdXT/Kd5u\t VG3MgpYDGaMUSQEpDGDBXALTMeCZTKoudWtec1kbbjkY8u84NfUZee30CLj30/H1a0fZxE5gBf\t MSrMS74YKHCW8gYYNShfTL6IX+eLkpf/Q4+6Zf5UyJPw1O88RlqbdDserc6GhRlAaS7i2zmMok\t FafRtt96gzoYL8Q7dXgejP7MYdxrZ6fCLfRflVJCsBmATuvB08HAoo52rZdvpl97PNoRNCjITI\t 6swshILGsDjK+DGu1lGnOYfEZh/dPcllTg41alT6ryf0cw==; 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ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=lZvlTKLwzb44DCvggO57Au0g3t5ff5dHjiakh9FqtgWlgnrRht7yV+NVN6H9WSe4/yFq3mmaps\t 06KvIL4/jNGcoZ0DIj3HvbTZReDevRN9m7Kwog9K3YwPKKFnfDMfb4HByFacyNEsqTx9GLbIFK\t PSAdlgXpvLjHg27pusVXjbzARyND3/o/YJ0rIjgh9LwfRfiQ3y75IWYp3ERzx0mgsHmCNQVmjB\t ctC0mJ/plEXSevzxxkKH46oCMoJRKiYDaw3G8+zgWnLjjJw5lBKZg0cf/y5JWrnNcB1txtl0k4\t Jo7ywSko+XXjaH+XltMbHVixT12oPH5LzTioHEOn+o0GUQ==; Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 Authentication-Results: mx.stackmail.com;\tiprev=pass (relay1.stackmail.com) smtp.remote-ip=185.151.28.65;\tspf=none smtp.helo=relay1.stackmail.com;\tdmarc=skipped;\tarc=none Auto-Submitted: auto-replied Auto-Submitted: auto-replied Content-Type: multipart/report; report-type=delivery-status; boundary=1779804386-eximdsn-13702659 Date: Tue, 26 May 2026 15:06:26 +0100 From: Mail Delivery System MIME-Version: 1.0 Message-Id: Received: from bounce-relay2.stackmail.com (mxd [185.151.28.83]) by mx.sendgrid.net with ESMTP id AUSgYGMNQP-8DZsz2SAr2g for ; Tue, 26 May 2026 14:06:29.044 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\tid 1wRsQO-0000000AVF6-0iQq\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 15:06:28 +0100 Received: from relay1.stackmail.com ([185.151.28.65])\tby mx4.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\tid 1wRsQM-00000005Qyy-1u3c\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 15:06:26 +0100 Received: from exim by relay1.stackmail.com with local (Exim 4.99.3)\tid 1wRsQM-000000025By-1hhW\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 15:06:26 +0100 Received-SPF: none (mx4.lhr.stackcp.net: domain of relay1.stackmail.com does not provide an SPF record) client-ip=185.151.28.65; envelope-from=postmaster@relay1.stackmail.com; helo=relay1.stackmail.com; References: Resent-Date: Tue, 26 May 2026 15:06:26 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Mail delivery failed: returning message to sender To: evidence@mmalegal.co.uk X-Failed-Recipients: carronshoreprimaryschool@falkirk.gov.uk X-Forwarded-For: evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 185.151.28.65 X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"pass"} [2026-05-26 14:06:33] production.DEBUG: Inbound email data {"from":"SARHSCP ","attachment-info":"{\"attachment1\":{\"filename\":\"message_v4.rpmsg\",\"name\":\"message_v4.rpmsg\",\"type\":\"application/x-microsoft-rpmsg-message\"}}","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","SPF":"softfail","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","html":"
SARHSCP (sarhscp@north-ayrshire.gov.uk) has sent you a protected message.


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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: MIME_UNKNOWN(0.10); Missing or unknown content-type [application/x-microsoft-rpmsg-message] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: URL_MULTIPLE_AT_SIGNS(3.00); URL has multiple @ signs [4] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.116:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [north-ayrshire.gov.uk:D:+] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: DKIM_REPUTATION(-0.94) [-0.94759925508263] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56367983951371] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.94) [-0.94532103384358] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [north-ayrshire.gov.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [north-ayrshire.gov.uk, quarantine] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.67); DKIM verification succeed [north-ayrshire.gov.uk:s=selector1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: IP_REPUTATION_HAM(-0.78) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.116(-0.56)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] Message-ID: LOCP265MB8610FAD26643B13F237EC08BB30B2@LOCP265MB8610.GBRP265.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.4 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_ActionId=ea1fe26a-daee-4983-b637-36210caecc0c;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_ContentBits=0;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Enabled=true;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Method=Privileged;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Name=4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_SetDate=2026-05-15T07:17:07Z;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_SiteId=bef5d4b2-6c9e-4fe0-9bdf-45398ab43327;MSIP_Label_4d5a1f77-14f5-4f4d-a24b-70cfdbd37af6_Tag=10, 0, 1, 1;","dkim":"{@north-ayrshire.gov.uk : pass}","subject":"RE: SAR NAC7/8973 - Lawrie","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgikpr7aeicfj1AKMBZu"}} [2026-05-26 14:06:35] production.INFO: ClassifyInboundEmailJob: message 149 classified as 'generic' (high). [2026-05-26 14:06:35] production.INFO: ExtractMessageAttachmentsJob: attachment 144 (message_v4.rpmsg) skipped — unsupported type. [2026-05-26 14:06:37] production.INFO: ClassifyInboundEmailJob: message 150 classified as 'dsar_response' (high). [2026-05-26 14:06:45] production.INFO: FindRelatedDsarJob: message 150 — dsar_id=, confidence=low. [2026-05-26 14:06:47] production.INFO: FindRelatedDsarJob: message 150 response_type=other. [2026-05-26 14:06:50] production.INFO: FindRelatedDsarJob: message 150 → triage_queue=dsar_needs_research (response_type=other, dsar_id=none). [2026-05-26 14:07:12] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.30;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=8jK3O7W91LAeiwjEJMukL8UBX0a6AyOjRbBl1Dednhw=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=NKMP/49xXEygpOnvb0w1wGTRq6l4Du8oLTr5ZsUliBSWyXU9m235SdvGNT1nqs61QtwmaTEwwX\t nJ2DvyOMbKWiZyceEqHpdYCiIBp+TIVtHolH+mW3MAQZnYkvmCxyVmTiD+6SRVGnU6O/Ugr7xt\t flomy7cRavZPdRjV1mbM5oSI0PzKLeLaT9b22GwAdUp7yd0VLC/nTJw1PiwP9YQRM9ja/dcb0V\t P/FR4IyiR+phc5aWcUSCkSkEGxPXWzL+wUaV5Bfzb6QZjfzN1cGw1dF1A/2JE/ixuSnHYhy4gY\t gY4+d4B8FmIdTFraC9SZkPKWhfP4e1pT5M4keS/Fv7js2w==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=8jK3O7W91LAeiwjEJMukL8UBX0a6AyOjRbBl1Dednhw=;\th=Resent-From:Resent-Date:MIME-Version:Content-Type:In-Reply-To:References:\t Message-ID:Date:Subject:To:From:DKIM-Signature;\tb=fx3zXT7J9ZDx/7jLgC01CVfp+mj89y/fcszgUyo+9A3gQ5sSGnSx846tDKWndV1GQBgM8TXiXL\t mrM30SWhxcDJvVhEtV5uwAVPvNUqU4EYnqDevwdPhagJtgzRFJRKDMpnPoyP7Ji8hgQk8xPD7E\t b2Ch1MYzKC+X+Ux2lt6KSwZdorzCMHNY1ZEZDYdAzdFTAUCY0d2v542EMani+w+TvA91Rm8JOu\t xfMkR0fLBv7y37ZjrgrYff29CymqXE1oaMtpOOpvGmYxMfD9TtRQeleAM/tiGWTk121f9Kgdc5\t DDxREbY3dYA0MkGQKhzsdCEsHsw+KocKW7xZRtW1aYYtuQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector10001; h=From:Date:Subject:Message-ID:MIME-Version; bh=U66zT8YpuU6zKForNFWAD594oaYpL6tmmcTsiu0L45s=; b=eStzWcLwsbRbgnJagnnEHnlhY6+kLE+xWBE9+n5IiG2gBpYrGElgUVZQzkMoxWFkU0hpmBdf9iyD4hBJiTPMk3JJmUXaonNCLlPPcZOhxHTiZI8fniTM1mkzZsmpI8lNOxh8GKG9ExKwtNnN1KMmik7PM0RfGrhdWEcrmNtMjNZPQhkqP884cDdF1A/5WN2P6N/mOcokagVGlwtNrQqEl36vkuEBzA5bvUZqB5dKz8S6hmNXjGBimiByv3J68doomg1QHn9rlF3UjV4JB/zIdUDyKKCiE4g6q9ZxB8emRv6jiMcDpb3rA9i5lvM8DNpAGvq75BNAv21nNi0nGnKsYg== ARC-Seal: i=3; cv=fail; a=rsa-sha256; d=fwd-relay2.stackmail.com; s=s1;\t b=OWI9zdKb+M32zW7eQvx9+kxFAa9YhZJRqow8bajCYGIhWhovpcHSS2BQtT1pd7DMyGpT/SGHUJ\t FupQ5Hng+jN+iQUZ1RjYy5tWdZTQfZ5MK9FLAytbqo3p2p97Km4Cs20Ppf6G7BGMwvUDVAL5ka\t MJL67BWKaRJQKjxjoqnIPhhWdslBT0B9Qi1SSFuqhE/yIbwJBFoesgv8ecH+WV48nJta0AtXxz\t gvGze3c2M6GUYRo91BGqrla7WVAflVOwCsgKtjkexXvuIhFmAfRYBN5Ok+ZFyqLGU2Detd7LoO\t f+dCHWgOLYmI6VFMmEACe9n0JG/qnZG3oCy/H1bE2OBf4A==; ARC-Seal: i=2; cv=fail; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=Xl7f01tqs37i+xeHClQs+f5XRm+f8brzCjdbwLE3AYvB+7uoIfrKnZP+U8vm23AVEsneHZ/yGL\t 6saCAQUya6EILyjNJXwqUoqPufRsZO2We66G/lqngIcWYSrjthg4eIZFgYIlhZD5hLV+yBNXh3\t e/sWVWTZQKiQVsz562iwj7xkRzpuVwtv9pZJ0+UhLC76UOJlM5w+LcDGySzPgh7pm6mkttc/3Y\t 732Oq8tnVtw54085Ixk7RvgVaRYhOn47XT0y5kf8q1C8Jipv2M2Mc+1CjGIlSWBeOpPURukEnH\t vs93azbbK33BxJ6rpUHSZaCO7EKtpGDh3eQHoIckJ2fwvw==; ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=e0Y6U26wgifcmH1ZttSFn+/2cXWPfqA2eJY6uQr8EgnbpdnXHgyJNCAR6EyAvrC0OIVZAkOdamUt+QsYGyrpvNGrOxCNqWH8+l+xDdC3DYCcvIIOm01z44tEufpqOuq7Xt84qKqtuuTWkCqpf5DF7JEzlepGpcUECatNwMGsbK6byYqNge704p6AmViLIRv3scLNxba6SUVGHZv6HMBS6UfKD1NrRUikxqkOVplKBlEB4n+d64gbkJQFErc2lhH0ciJbGkDDmKwRYnuaaYqmq1oufOMeX1sx1i6SpUs4l9WicnzRRvjlwHmIogOM4taPfEIToI7/qHMLdMaWs1i8mA== Accept-Language: en-GB, en-US Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 Content-Type: multipart/related; boundary=\"_005_LNXP123MB36598B4E7F0D71276EE69FC39E0B2LNXP123MB3659GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=U66zT8YpuU6zKForNFWAD594oaYpL6tmmcTsiu0L45s=; b=UQRF/Ep0bUEHOZWKCTDZXnkpsHMyVn4trfjsRppoRdwoBXGF0ugRi49IesgrLOg9ni38Il6nsquGs3oLC3e5V/ATun9briDXrK2HhAghoJD5MTl2zCw8CrF10SRllfztKoULNdYad8C6v5y5azzjVVzwzhZmD0GgyqZAW2zY3o+p2XgNC16nZFb4JPKZGW/n+QA9wM8EUdaInqyP//VcobRHHvpdsSmBcG2AK2IUHQ2xcuFGr94/tTB7a8zW9vJbAyLqrNvSWNrV64nM68G4lIzSc/3WD5dHjVn/nwJb2dS6LIaDviUDs+SQs9oCspJfsyy/7+S4/6R8Z7enQrfddA== Date: Tue, 26 May 2026 13:33:37 +0000 From: TAY accessmrninewells In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id lWMxELQPQkKiiNV8Pcx-gA for ; Tue, 26 May 2026 13:33:41.463 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrue-0000000AEfZ-0qOI\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from mail-ukwestazon11012030.outbound.protection.outlook.com ([52.101.101.30] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrud-0000000CSfD-3Ctg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:131::9) by LO0P123MB7463.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2cc::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; Tue, 26 May 2026 13:33:37 +0000 Received: from LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM ([fe80::18b5:7058:8b58:b5c7]) by LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM ([fe80::18b5:7058:8b58:b5c7%6]) with mapi id 15.20.9870.023; Tue, 26 May 2026 13:33:37 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.101.30 as permitted sender) client-ip=52.101.101.30; envelope-from=TAY.accessmrninewells@nhs.scot; helo=CWXP265CU010.outbound.protection.outlook.com; References: Resent-Date: Tue, 26 May 2026 14:33:40 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr Stewart Fraser Thread-Index: AQHc1kIoz/0Yl6TuBECzYM6Jc4geOLX0Y1wvgAATHdCAK9r3K4AAKmdD Thread-Topic: Data Subject Access Request - Mr Stewart Fraser To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: TAY.accessmrninewells@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: e29a46b8-84d7-47ad-4df5-08debb2b6450 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 26 May 2026 13:33:37.4074 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: ZuInCWt1EZ4BPWCLV15SXMzUR8bxqL8Q4QPkJdMRd3+2ifWm/FHyaox4pT07kQfx+K5g1chHOxj7b4ZBZz5GWCsydx1M3fOQz3VxM5514YWCF9mWXzZx1z/ISmTXl9n/ X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P123MB7463 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.101.30 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: REPLY(-4.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: ARC_REJECT(1.00) Symbol: R_DKIM_ALLOW(-1.42) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-1.11) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.71) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.87) Symbol: SPF_REPUTATION_HAM(-0.70) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(1800799024)(6049299003)(69100299015)(4053099003)(8096899003)(18002099003)(56012099003)(22082099003)(4013099003)(38070700021)(3023799007)(5023799004)(4143699003)(6133799003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|1800799024|6049299003|69100299015|4053099003|8096899003|18002099003|56012099003|22082099003|4013099003|38070700021|3023799007|5023799004|4143699003|6133799003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: COB6kFp9lf0JDaqK3Q5P1A1IhfU/KS8AFlhA2Mn2F6PU2QE7eSAU5fwZqounsUm+PgcD9tYE/dM/Se9NIpfYX+w9e13xUeFFe4DmR3XuljkqQWrQBP8y0OhhUJbvIdOZf9ha6D/LswSdXiifEE3RnpBhxEy/s33N5eF1CzhJcbSv1Dz2kp6JzLa3KtfaxL6XSQwK5AwSGSNyHo7VRe3lyuU/5FYSCjg0R+vQVda4+3RtyZeVt9yewlJobnO8any4riiM3WJdMiSDrrA0bjTK+i0Y36ruAWBatU0rBtvCsk4gvsMdWhWNg2yNBc3LuL4ulJG9mceGPW5Wts80dtyk4hCYA5du/i3fMg6b3Niu/XW6GaRkfVNKat+saJZFBr1Vp54X2GlSobnUH8lGoM98UDcq3uQaudHfrkCSIW/NcVKyZ6DWykZZUue66hIAj1VKkivDFM5Ycu5TgNrEOG2DEjFNvDLeFSUW7vmZjoX4TlE6NaQlMtA8c0zIjZ0t8CwOVUDmqscv5wutzDHlUgQrRI6nH43r9x6u4GWwIk5WvGYLnEs4xtWu1UG5vxBhOO36+T11iLxsUmcM0qaeXovHKrSVz4TqTaaa1mTK/1Zj7yJ/EGbRAuo5YeuChVYG+hqq0m1nwy9mCBRRuLE7WHdrkt0EWOu7M69MxOttLAU1lSh1+XgoDQI6INA3azWyvJ6nfGVEhv28bIGojplrH8nXg3GuPRn5Kf7gWPOHVm1PyBPH/qWUmtiXp0UC522pZavyBVFmcDzPdO71PQTa3mxwFKcyemR76j7iXpLePAzBo7LgR7uAB3pAPJllD557LyUiq4Gzr2+KMddQPkSSFtGbHsETcAu9oA5E31BuM0rkkMTWky8krPAomopkY1lXmzM1SEXKuZQYVJEcbYA9bM5y1LyYFb7FBYpAjcCW3kZIbHXxzmaoHWNnNu+GmG42isjbumkeoKU8ZaYSAn+XCKuRPpUYzDnWH+DxlDTUoaI814+e0VgkBSqmJZVhJ9h0Nhvem0OQfcdgOs/uc2GrGubmjJDficGK1w4MNnxZaICa1wEJkDf0beQN9nM/Wmw+7EeJzz3YUWidJka4aB9tdNbLgKjSjVO+U6COEKqEyIcrw5tL0zLerpX5Bigg16zSvEyJMyB3PdIJqimHiPbBVGwvx8gjhFAB5AyI655/mSUufQQDpfLWZgdIc2L2sggyHrVQljHn6qIpnqpUDl8pwNfZQmMxrzEkVEkfXLX7dhkQqHUyq8qZq14scV7fqBc6QGWn5tZRPVWIszcHR9qHqOSY2nWDd8m0gzhvOn+8RyVzCJhc1KHLoQ4eInLRv3LifgZFqvQuRk2KZVyjH1MjnaTRTrn5HOmtxnVGSXZXHnVUFh3nX5Lkx23d3j86FmJdJqQAUuAtcB1dH+kDqMg+n9uvC2fziOUJkBHlVxUIp3XQ+KDIzpxy67hxOiRhT+OeE+Yfird0HvWWAX0Acqf+gLRmkO+zOXtdPTuxgaVXhXLhiZSK6hyas9LkL87Ukz5sSnjfbBBmgtSKZKfSRWwPG2iNHehFev9JTyzJWuhIR594FsMdv731nJJR81uNIo+Vd7dlPwfVfikEutolbtuxvXmznvNInwab1ZaFFbReomVFQyY5x+z6NJZgTQ08tpL52cx8kLNxlgP4zmqtJrOuSH0LVKZ4SFZ8pJPz2uVNZG2U8loPruJqpQqHFZmtyA36Uv9Cw2iiy8mOo9rHj4MJtsLS6XNxnxognwiCEftv0RriKBudE+Jt2+VQJjVhk7h1n/Eg x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","from":"TAY accessmrninewells ","attachments":"2","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpaeabm9k9l08d26urtbW"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjc5joa2k1gi57oxCnfG"}} [2026-05-26 14:07:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:07:12, 2026-05-26 14:07:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:07:12, 2026-05-26 14:07:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 14:08:10] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","attachments":"3","sender_ip":"185.151.28.75","from":"Data Protection Subject Access\t","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","dkim":"{@scotland.police.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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Tue, 26 May 2026 13:49:14 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.101.100 as permitted sender) client-ip=52.101.101.100; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU010.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: Resent-Date: Tue, 26 May 2026 13:49:32 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] Thread-Index: AdzblmjaG1m2bYFYQByrK6P+2L9PCgNctgh3AQEV0RA= Thread-Topic: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(6049299003)(36860700016)(7149299003)(82310400026)(69100299015)(376014)(1800799024)(13003099007)(4076899003)(8096899003)(4013099003)(4053099003)(6133799003)(4133799003)(22082099003)(56012099003)(18002099003)(4143699003)(5023799004)(11063799006);DIR:OUT;SFP:1102; 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DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php47od2hmo5t7bevwFK3E"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpoer2vuu20gd6by3Qy0Y"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpne1dflpl47a94TU43Dy"}} [2026-05-26 14:08:10] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 14:08:10, 2026-05-26 14:08:10)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 14:08:10, 2026-05-26 14:08:10)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 14:15:51] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"}}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","content-ids":"{\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","text":"Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.46); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.24(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.24:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.74) [-0.74519977928378] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.6182150707737] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73297515706604] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO0P123MB6414497771D5066ED881094BB10A2@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.2 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-25T15:01:32.861Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Standard; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(366016)(376014)(19092799006)(6049299003)(38070700021)(8096899003)(4053099003)(4013099003)(56012099003)(22082099003)(6133799003)(18002099003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|366016|376014|19092799006|6049299003|38070700021|8096899003|4053099003|4013099003|56012099003|22082099003|6133799003|18002099003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2e00e072-a252-4f53-6122-08deba6e8287 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|LO0P123MB7005:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Subject Access Request","dkim":"{@nhs.scot : pass}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phprkht3avc26caatuWIZP"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmudes7i8einsf7Xps9B"}} [2026-05-26 14:15:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:15:51, 2026-05-26 14:15:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:15:51, 2026-05-26 14:15:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 14:16:20] production.DEBUG: Inbound email data {"content-ids":"{\"image001.jpg@01DCED22.95F78590\":\"attachment2\",\"~WRD0001.jpg\":\"attachment1\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scra.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=scra.gov.uk;\tdkim=pass header.d=scra.gov.uk header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; 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Good afternoon,

 

Receipt acknowledged.

 

Regards

Gwen McNiven

Records & Information Assistant

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 15 May 2026 10:53
To: SCRA Inforequest Mailbox <inforequest@scra.gov.uk>
Subject: Re: Data Subject Access Request - Mr John Ian Campbell

 

CAUTION: This email has originated from outside the SCOTS network.
CHECK the legitimacy of this email before opening attachments or replying to the email.

 

Good afternoon 

 

Many thanks for your email. 

 

I have spoken with our client and can confirm the following: 

 

  1. In 2017 our client lived at 23a Union Street, Dundee, DD1 4BN 
  1. Our client has never legally changed his name, although we are informed, he is often referred to as Ian Campbell. 

 

We trust this information is sufficient and look forward to hearing from you in due course. 

 

Kind regards, 

MMA Legal 

 

 

From: Joanne.Donald@scra.gov.uk <Joanne.Donald@scra.gov.uk> on behalf of inforequest@scra.gov.uk <inforequest@scra.gov.uk>
Sent: Thursday, May 14, 2026 5:13 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: RE: Data Subject Access Request - Mr John Ian Campbell

 

Dear MMA Legal Investigations Team,

 

Thank you for your email requesting information on behalf of your client John Ian Campbell dob 06/02/1980.

 

In order to ascertain whether we hold information about your client, please could you confirm his address circa 2017? In addition, has he ever used any other name?

 

Kind regards,

 

Joanne Donald

Personal Information Officer

Information Governance Team

 

Scottish Children's Reporter Administration

Ochil House

Springkerse Business Park

Stirling

FK7 7XE

 

British Sign Language (BSL) users can contact me direct by using contact SCOTLAND-BSL

 

www.scra.gov.uk

Any attachments included with this email are personal OFFICIAL - SENSITIVE documents and are supplied on a 'need to know' basis. This level of protection must be maintained at all times.

 

OFFICIAL - SENSITIVE - RECIPIENTS ONLY – PERSONAL DATA

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 07 May 2026 11:46
To: SCRA Inforequest Mailbox <inforequest@scra.gov.uk>
Subject: Data Subject Access Request - Mr John Ian Campbell

 

CAUTION: This email has originated from outside the SCOTS network.
CHECK the legitimacy of this email before opening attachments or replying to the email.

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Ian Campbell
Client Reference: 100155
Client Address: 13A Morn Street, Blairgowrie, Alyth, PH11 8BE
Date of Birth: 06/02/1980
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client.

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.

We thank you for your assistance in this matter.

Yours faithfully,

 

Investigations Team

MMA Legal
E: evidence@mmalegal.co.uk

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

","attachments":"2","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"inforequest@scra.gov.uk\"}","sender_ip":"185.151.28.75","to":"","from":"","subject":"RE: Data Subject Access Request - Mr John Ian Campbell","text":"Good afternoon, Receipt acknowledged. Regards Gwen McNiven Records & Information Assistant From: evidence@mmalegal.co.uk Sent: 15 May 2026 10:53 To: SCRA Inforequest Mailbox Subject: Re: Data Subject Access Request - Mr John Ian Campbell CAUTION: This email has originated from outside the SCOTS network. CHECK the legitimacy of this email before opening attachments or replying to the email. Good afternoon Many thanks for your email. I have spoken with our client and can confirm the following: 1. In 2017 our client lived at 23a Union Street, Dundee, DD1 4BN 1. Our client has never legally changed his name, although we are informed, he is often referred to as Ian Campbell. We trust this information is sufficient and look forward to hearing from you in due course. Kind regards, MMA Legal ________________________________ From: Joanne.Donald@scra.gov.uk on behalf of inforequest@scra.gov.uk Sent: Thursday, May 14, 2026 5:13 PM To: evidence@mmalegal.co.uk Subject: RE: Data Subject Access Request - Mr John Ian Campbell Dear MMA Legal Investigations Team, Thank you for your email requesting information on behalf of your client John Ian Campbell dob 06/02/1980. In order to ascertain whether we hold information about your client, please could you confirm his address circa 2017? In addition, has he ever used any other name? Kind regards, Joanne Donald Personal Information Officer Information Governance Team Scottish Children's Reporter Administration Ochil House Springkerse Business Park Stirling FK7 7XE British Sign Language (BSL) users can contact me direct by using contact SCOTLAND-BSL www.scra.gov.uk [cid:image001.jpg@01DCED22.95F78590] Any attachments included with this email are personal OFFICIAL - SENSITIVE documents and are supplied on a 'need to know' basis. This level of protection must be maintained at all times. OFFICIAL - SENSITIVE - RECIPIENTS ONLY - PERSONAL DATA From: MMA Legal Sent: 07 May 2026 11:46 To: SCRA Inforequest Mailbox Subject: Data Subject Access Request - Mr John Ian Campbell CAUTION: This email has originated from outside the SCOTS network. CHECK the legitimacy of this email before opening attachments or replying to the email. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Ian Campbell Client Reference: 100155 Client Address: 13A Morn Street, Blairgowrie, Alyth, PH11 8BE Date of Birth: 06/02/1980 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. 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Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","sender_ip":"185.151.28.76","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcos102bp2ese9OkiUpq"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php13db19b1c7vabArAqRX"}} [2026-05-26 14:22:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:22:14, 2026-05-26 14:22:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:22:14, 2026-05-26 14:22:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 14:24:19] production.DEBUG: Inbound email data {"dkim":"{@scra.gov.uk : pass}","sender_ip":"185.151.28.75","subject":"RE: Data Subject Access Request - Nicola McIlroy","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"inforequest@scra.gov.uk\"}","text":"Good afternoon, Receipt acknowledged. Regards Gwen McNiven Records & Information Assistant From: evidence@mmalegal.co.uk Sent: 15 May 2026 15:28 To: SCRA Inforequest Mailbox Subject: Data Subject Access Request - Nicola McIlroy CAUTION: This email has originated from outside the SCOTS network. CHECK the legitimacy of this email before opening attachments or replying to the email. Good afternoon Many thanks for your email. We have taken instructions from our client and can confirm in 2015 she resided at: 6 Kilvaxter Drive Flat 1/1 Arden Glasgow G46 8AR If you require anything further, please do not hesitate to contact us. Kind regards, Jamie Kelly MMA Legal","html":"

Good afternoon,

 

Receipt acknowledged.

 

Regards

 

Gwen McNiven

Records & Information Assistant

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 15 May 2026 15:28
To: SCRA Inforequest Mailbox <inforequest@scra.gov.uk>
Subject: Data Subject Access Request - Nicola McIlroy

 

CAUTION: This email has originated from outside the SCOTS network.
CHECK the legitimacy of this email before opening attachments or replying to the email.

 

Good afternoon 

 

Many thanks for your email. 

 

We have taken instructions from our client and can confirm in 2015 she resided at: 

 

6 Kilvaxter Drive

Flat 1/1 

Arden

Glasgow 

G46 8AR

 

If you require anything further, please do not hesitate to contact us. 

 

Kind regards, 

Jamie Kelly 

MMA Legal 

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[2026-05-26 14:25:40] production.DEBUG: Inbound email data {"subject":"Data Protection (DP) - SAR26-27 - 290-Access - Redress- NRS-DP-2026-617 - response","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","dkim":"{@gov.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Rachel.Bell@gov.scot\"}","from":"","content-ids":"{\"image001.png@01DCED23.E20A8210\":\"attachment1\",\"image002.jpg@01DCED23.E20A8210\":\"attachment2\"}","text":"Your Ref: 100827 Our Ref: SAR26-27 - 290-Access - Redress NRS Ref: NRS-DP-2026-617 Dear Sirs, SUBJECT ACCESS REQUEST I am writing to you regarding your email making a request for personal information on behalf of your client, Pamela Rattray (Mackenzie) The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request. If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government's Data Protection Officer in the first instance Data Protection Officer Victoria Quay EH6 6QQ dataprotectionofficer@gov.scot If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner's Office - the regulator for data protection in the UK - at the following address: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113 (local rate) or 01625 545 745 You may also find their website http://www.ico.org.uk/ a useful source of information. Best, R Rachel Bell | Information Assurance and Data Protection Advisor Digital Citizens Unit | Digital Directorate | Scottish Government [cid:image001.png@01DCED23.E20A8210] From: MMA Legal > Sent: 28 April 2026 11:54 To: NRS : Data Protection > Subject: Data Subject Access Request - Ms Pamela Mackenzie Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Ms Pamela Mackenzie Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER Client Reference: 100827 Date of Birth: 01/03/1981 Also Known As: Pamela Rattray Name in Care: Pamela Rattray Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * Highland Council: 1993-1993 * Coulpark Childrens home Alness: 1993 - 1994 * whick childrens home: 1994-1994 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Your Ref: 100827

Our Ref: SAR26-27 - 290-Access – Redress

NRS Ref: NRS-DP-2026-617

 

Dear Sirs,

 

SUBJECT ACCESS REQUEST

 

I am writing to you regarding your email making a request for personal information on behalf of your client, Pamela Rattray (Mackenzie)

 

The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. 

 

I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request.

 

If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government’s Data Protection Officer in the first instance

 

Data Protection Officer

Victoria Quay

EH6 6QQ

dataprotectionofficer@gov.scot

 

If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner’s Office – the regulator for data protection in the UK – at the following address:

 

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745

 

You may also find their website http://www.ico.org.uk/ a useful source of information.

 

Best,
R

Rachel Bell | Information Assurance and Data Protection Advisor

Digital Citizens Unit | Digital Directorate | Scottish Government 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 28 April 2026 11:54
To: NRS : Data Protection <dataprotection@nrscotland.gov.uk>
Subject: Data Subject Access Request - Ms Pamela Mackenzie

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Ms Pamela Mackenzie
Client Address: 30 Carbisdale Gardens , Inverness , IV2 6ER
Client Reference: 100827
Date of Birth: 01/03/1981
Also Known As: Pamela Rattray

Name in Care: Pamela Rattray


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • Highland Council: 1993-1993
  • Coulpark Childrens home Alness: 1993 - 1994
  • whick childrens home: 1994-1994



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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x-exchange-routingpolicychecked: CSK5c61pYoRjeNlWJL9snV692AuNHrEg6IkwQ/ai9s6231jqLAeq+kK7mDaeNHSM50VyK55pDwa2nTxoI/0994b9THlFGPcu70fP1vt3TNpj05zSVgfvgjfKFExptyVuQvYlKVVLLRukHIS1KCacBlRrMDJAcPZZVbz3RAFHQ9uTaSKtpt8HVHyLkZ4JqPyJDEkUuKIPVEHHOpZx/EIF50INFBivygBkVGYpPBz7sa4tYWXD3Fb336Jldp4+nBmLSse6oeVIpuPwRvpD/dgq3J319+fE+9AU626ztnrhWvuT5hMFahaVv6ZIHmVGfG7/ZN5t59SHvEH6boWeQncJnA== x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P265MB7026.GBRP265.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(376014)(6049299003)(1800799024)(8096899003)(4053099003)(4013099003)(13003099007)(38070700021)(4143699003)(11063799006)(5023799004)(56012099003)(22082099003)(18002099003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|366016|376014|6049299003|1800799024|8096899003|4053099003|4013099003|13003099007|38070700021|4143699003|11063799006|5023799004|56012099003|22082099003|18002099003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-crosstenant-authas: Internal x-ms-exchange-crosstenant-authsource: LO0P265MB7026.GBRP265.PROD.OUTLOOK.COM x-ms-exchange-crosstenant-fromentityheader: Hosted x-ms-exchange-crosstenant-id: 0ef77447-1083-4dec-b89f-27c765076840 x-ms-exchange-crosstenant-mailboxtype: HOSTED x-ms-exchange-crosstenant-network-message-id: 2630087a-5fa6-4b68-2d22-08debb32a44c x-ms-exchange-crosstenant-originalarrivaltime: 26 May 2026 14:25:31.1410 (UTC) x-ms-exchange-crosstenant-userprincipalname: ucNY1V+wt2FAWnCo8HtzRnPdfMqJLbMgtPntRYlclNS9Bxk74D4R5rVgjsDMjT2+Sa3B5B2JE0UT4/+oWgZtGA== x-ms-exchange-messagesentrepresentingtype: 2 x-ms-exchange-senderadcheck: 1 x-ms-exchange-transport-crosstenantheadersstamped: CWLP265MB5425 x-ms-office365-filtering-correlation-id: 2630087a-5fa6-4b68-2d22-08debb32a44c x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P265MB7026:EE_|CWLP265MB5425:EE_","cc":"","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkm2lvlpa2ithfqsFsJb"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php4l3of3pk9hk4bLDtUZq"}} [2026-05-26 14:25:42] production.INFO: ExtractMessageAttachmentsJob: attachment 147 (image001.png) skipped — unsupported type. [2026-05-26 14:25:42] production.INFO: ExtractMessageAttachmentsJob: attachment 148 (image002.jpg) skipped — unsupported type. [2026-05-26 14:25:45] production.INFO: ClassifyInboundEmailJob: message 153 classified as 'dsar_response' (high). [2026-05-26 14:25:52] production.INFO: FindRelatedDsarJob: message 153 — dsar_id=, confidence=low. [2026-05-26 14:25:59] production.INFO: FindRelatedDsarJob: message 153 response_type=no_record. [2026-05-26 14:26:00] production.INFO: FindRelatedDsarJob: message 153 — extracted reference 'NRS-DP-2026-617' (confidence=high), no DSAR matched. [2026-05-26 14:26:00] production.INFO: FindRelatedDsarJob: message 153 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). 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x-originatororg: Scra.gov.uk","to":"","from":"","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED24.646812E0\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED24.646812E0\"}}","attachments":"2","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","dkim":"{@scra.gov.uk : pass}","subject":"RE: 100082- Christopher Mulholland","html":"

Good afternoon,

 

I acknowledge receipt.

 

Regards

 

Gwen McNiven

Records & Information Assistant

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:05
To: SCRA Inforequest Mailbox <inforequest@scra.gov.uk>
Subject: Re: 100082- Christopher Mulholland

 

CAUTION: This email has originated from outside the SCOTS network.
CHECK the legitimacy of this email before opening attachments or replying to the email.

 

Good Afternoon,

 

Please extract all relevant information and send us this please.

 

Kind Regards,

Leah

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: inforequest@scra.gov.uk <inforequest@scra.gov.uk>
Sent: 01 May 2026 3:43 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Ref: 100082- Christopher Mulholland

 

Dear Investigations Team,

 

Thank you for your email requesting information relating to your client Christopher Mulholland.

 

The SCRA will have securely destroyed any records that were ever held relating to your clients childhood.

 

Although we do not hold information within his own record due to our retention policy, there are references to him within his children’s records, please can you let me know if you would like me to extract information if relevant.

 

SCRA Retention of case information

 

Please see the details of the SCRA’s retention policy/current suspension below.  

  

Prior to the incorporation of the United Nations Convention on the Rights of the Child (UNCRC) into Scots law on 16 July 2024, all case information was destroyed when a referred individual reached their 18th birthday. Following the incorporation of the UNCRC, all case information was destroyed when a referred individual reached their 19th birthday.

 

On 04/03/2026, the SCRA took the precautionary measure to suspend the destruction of all case information until a referred individual reaches their 20th birthday. The suspension was implemented following the announcement of the National Review of group-based child sexual abuse and exploitation and the Public Inquiry into group-based child sexual abuse.     

 

If you would like to find out more about how we handle and process personal data within SCRA, please see our website at www.scra.gov.uk/contact-us/protecting-information.

 

If you are unhappy with our response to your request, you may ask the Information Commissioner’s Office (ICO) to investigate our decision in this matter. The address of the ICO is:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, 

SK9 5AF

 

The Commissioner’s helpline number is 0303 123 1113 and further details can be found at www.ico.org.uk

 

Yours sincerely,

 

Gwen McNiven

Records & Information Assistant

 

 

OFFICIAL - SENSITIVE – PERSONAL DATA

 

 

 

 

 

","sender_ip":"185.151.28.76","SPF":"softfail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"inforequest@scra.gov.uk\"}","content-ids":"{\"image001.png@01DCED24.646812E0\":\"attachment1\",\"image002.png@01DCED24.646812E0\":\"attachment2\"}","text":"Good afternoon, I acknowledge receipt. Regards Gwen McNiven Records & Information Assistant From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:05 To: SCRA Inforequest Mailbox Subject: Re: 100082- Christopher Mulholland CAUTION: This email has originated from outside the SCOTS network. CHECK the legitimacy of this email before opening attachments or replying to the email. Good Afternoon, Please extract all relevant information and send us this please. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED24.646812E0][cid:image002.png@01DCED24.646812E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: inforequest@scra.gov.uk > Sent: 01 May 2026 3:43 PM To: evidence@mmalegal.co.uk > Subject: Ref: 100082- Christopher Mulholland Dear Investigations Team, Thank you for your email requesting information relating to your client Christopher Mulholland. The SCRA will have securely destroyed any records that were ever held relating to your clients childhood. Although we do not hold information within his own record due to our retention policy, there are references to him within his children's records, please can you let me know if you would like me to extract information if relevant. SCRA Retention of case information Please see the details of the SCRA's retention policy/current suspension below. Prior to the incorporation of the United Nations Convention on the Rights of the Child (UNCRC) into Scots law on 16 July 2024, all case information was destroyed when a referred individual reached their 18th birthday. Following the incorporation of the UNCRC, all case information was destroyed when a referred individual reached their 19th birthday. On 04/03/2026, the SCRA took the precautionary measure to suspend the destruction of all case information until a referred individual reaches their 20th birthday. The suspension was implemented following the announcement of the National Review of group-based child sexual abuse and exploitation and the Public Inquiry into group-based child sexual abuse. If you would like to find out more about how we handle and process personal data within SCRA, please see our website at www.scra.gov.uk/contact-us/protecting-information. If you are unhappy with our response to your request, you may ask the Information Commissioner's Office (ICO) to investigate our decision in this matter. The address of the ICO is: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire, SK9 5AF The Commissioner's helpline number is 0303 123 1113 and further details can be found at www.ico.org.uk Yours sincerely, Gwen McNiven Records & Information Assistant OFFICIAL - SENSITIVE - PERSONAL DATA","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsq8e3r93umo62bCcr1U"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php1adjo88jd1ds8E18G2k"}} [2026-05-26 14:29:19] production.INFO: ExtractMessageAttachmentsJob: attachment 149 (image001.png) skipped — unsupported type. [2026-05-26 14:29:19] production.INFO: ExtractMessageAttachmentsJob: attachment 150 (image002.png) skipped — unsupported type. [2026-05-26 14:29:21] production.INFO: ClassifyInboundEmailJob: message 154 classified as 'dsar_response' (high). [2026-05-26 14:29:28] production.INFO: FindRelatedDsarJob: message 154 — dsar_id=, confidence=low. [2026-05-26 14:29:30] production.INFO: FindRelatedDsarJob: message 154 response_type=partial_data. [2026-05-26 14:29:39] production.INFO: FindRelatedDsarJob: message 154 — extracted reference '100082' (confidence=high), no DSAR matched. [2026-05-26 14:29:39] production.INFO: FindRelatedDsarJob: message 154 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=none). [2026-05-26 14:31:57] production.DEBUG: Inbound email data {"subject":"NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","attachments":"0","cc":"","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76","SPF":"softfail","to":"","text":"Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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CWXP265MB1846:EE_|LO0P265MB7041:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","from":""} [2026-05-26 14:31:57] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 14:31:57, 2026-05-26 14:31:57)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 14:31:57, 2026-05-26 14:31:57)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 14:43:39] production.DEBUG: Inbound email data {"dkim":"{@notification.microsoft.com : pass}","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","from":"Microsoft Office 365 Message Encryption\t","subject":"Your one-time passcode to view the message","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=notification.microsoft.com header.s=selector1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.193.83;\tiprev=pass (mail-northcentralusazon11020083.outbound.protection.outlook.com) smtp.remote-ip=52.101.193.83;\tspf=pass smtp.mailfrom=messaging.microsoft.com;\tdkim=pass header.d=notification.microsoft.com header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.193.83 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=none; dkim=none; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=t+2CB4saM2c7FNUKoiEdqiqtPuDj1ct1BOSjsEfEcMs=;\th=Resent-From:Resent-Date:Content-Type:MIME-Version:To:Message-ID:Subject:\t Date:From:DKIM-Signature;\tb=MAk1SfR6lm8TN9uxmP0M3eESyvZXuRbVpTaEJkKTEqzHxs/qGaO4HFtMq9ozhf17rfwRmo8tAU\t E7D8r8Nn88Cy4ikfOEHnB2kHAKFR9tusY9T8iKuDNNd+otGNHf8jC+C08uczSGLYy3AFDH7jaD\t gr8PJZ5XWFBAXDQBhumS4o7xW22izMcX1hbAXJY94A+50I/FTJwUNH3p0gBPkEuQX4hoxT3Utl\t KOCnCADEpYZwv3ptsNBWIrck9H0vbWQgJwRJu7QxeESWWCmYb/PdRdGCebw+49a70NwgLYXUNI\t ljej1UNM0dffn5qhbku5ecEvBQ8stWwiAbPPVOCuu02gIw==; ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=t+2CB4saM2c7FNUKoiEdqiqtPuDj1ct1BOSjsEfEcMs=;\th=Resent-From:Resent-Date:Content-Type:MIME-Version:To:Message-ID:Subject:\t Date:From:DKIM-Signature;\tb=JhWYBrtIqHqUlHcS7HOkhD7vJVBxBAqHjVqHH2JM/vPI4ct6/M0sBvtU/6foxr1Z4IiUwsbZZP\t Pg7zI5MrkZpjCRhbHAB9kSb0NXv7Sz6muvR7je4gH4QROKUBtfovRLXbLaaXmpGdjcAVS4094v\t OjA25jHhjHeoJQa+mZ8vFosOPUmQ2BLxQ5YEO5rreHZP4tEG7og9T8sXSkD37PXiotlAxlE8mb\t d9h4TkikTkA413T/Zh5aPUvXuM6Zg0JfiB1StETXDKXe1QSwbQ5yZEpAsFTDZYSVeC+0XEn2Fd\t 82fa6rvjYurbxJ6Sv9aXsJV/vCfh3TeKBL8+6BCdKW84dw==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector10001; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1; bh=t+2CB4saM2c7FNUKoiEdqiqtPuDj1ct1BOSjsEfEcMs=; b=JJ/lrGH5K4y2HAQGrbQ/rVJzDAKDZGm4X+uqqjeWaTJCuJuoe6+j3MPszstiEZ6oUfCdCvtFvikvupYA487LsMbVHuk+qV8LecJSRyBDhj40BxzeLCXd8dRYXwZ8HMM+HVSzCO9Ch13RPnrmguwTuCUzM5AgNa4J8N/xP6f1UBRrhtKczd8jMQV2DHUoHNZK6vtT0iaMYSP1OCVtfdVQsEeW1FX1Fi/gDidFCLmc6/rlFsBmG42k7xGJHz+0eM4n8x87JIefVCQt4yEU0Mski/EnyWF730MTlqwfoxjXdBgWzD+K8tt2wz/wEPjwJ+6M6OMaiJ0Q366yOIM8pfdU3A== ARC-Seal: i=3; cv=fail; a=rsa-sha256; d=fwd-relay1.stackmail.com; s=s1;\t b=BwgNwvDL6/DEnqaQI4rojC6zQVXvf84tFOQCkx40DBRq/EOYwg8l5YEeN0iJMx8WTIox1J+Kj9\t npK+iBJeaKLO6fX6sUhcR3vO3+lcIBFCT+E7tbjl1gazsU1LqK5DUgTvNuLkW3Fq/KI7phNWUA\t KACz+WALt/CKG+A10XaaMlCSTW/vTEZneSFibPAxH2pdiCEk2a/CfX5XtyZzRI+LnYfrPfmm/U\t m65kibXkqtdxnm2wsv16ffDccWCkU00fr0uuqBFmnOqv9HJiQFNWxAKlMDgPMimysn6f3WgAsq\t Zmj3ox7nRFxoYJwFVi4AU2k9WmEV6ImQzy42A9ZLJ00RyA==; ARC-Seal: i=2; cv=fail; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=GZjui1+pumRI67ItdeLFIXjhayoIlmPqOXNpOqhZLKYCdCHjqEe8/fNiFH3KaudMUdlJb2K3Q/\t DIV83eVIbvrtcZ6pPT63pDAj1tvBwkV3KHCn8YgbLNJswG/WYqWyCA/DWnwt+EH8e6BRUCXYel\t N68uYF8amyko0LRh7+9T+CTkGi9+fJC7EDcdEelRGvXsUATxC4kq9Cb+eq0DQg4+9gzK3OtbgR\t LnEUiXyieETrY149TTuHz7Pn7QvLF8JjK1CBTkqG/UnICeIKH3C1WGyjIVZw27LNsAQUzpzdiW\t 6qQANIfOUKHA/jY24ubUY/uYB1XjeacQU/f3yeYv/Dt3nQ==; ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=MQeIN9w1VVQWyirSeqI6p2kZzjWcWfomBDMFM52LUJS5dlEk/PyQA2fcjFVXXQjMHeyu20irJCFjx1jyT7i8xhH3QUEIJOXBP5QdZJYWhoytZu9eYhu+lblPkmNjS4iVXxTlgiM5Of/adJMOwB9IGe3dJ2rwgm9BIqc+9hQCTDMnJrfRCqi8ScE3C8QV4QrfWf3lQZcosHjilWKI/VNoRMcE+8OCan2zr1DPmqLgYQOaL7LDqWzYAjcTJeUD37pUjX470byAwl738pm/yigmkZuIneHUVZgQf1pFE2Af+POjKtMTATpE2yhvVXdiQqNFjo1St2JlsXoL6Xl28U7FOA== Authentication-Results: fwd-relay1.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=notification.microsoft.com header.s=selector1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-northcentralusazon11020083.outbound.protection.outlook.com) smtp.remote-ip=52.101.193.83;\tspf=pass smtp.mailfrom=messaging.microsoft.com;\tdkim=pass header.d=notification.microsoft.com header.s=selector1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.193.83 Content-Type: multipart/mixed; boundary=\"=-ERrVjeWT9u4EByGp8jSMAQ==\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=notification.microsoft.com; s=selector1; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=t+2CB4saM2c7FNUKoiEdqiqtPuDj1ct1BOSjsEfEcMs=; b=lHQzka/CHkS6doLPBD7C4KFQWtIRynUWPbN+lOz0j6AP0NL+0NBAx/JDSOA1s3MZc7q7rJwmzTr6IJP5GnjGApJ2T6rfq/2xZMuhDylg/MtQFkd4LS7Wjdr5ycOhty69SWSBpjtDNA1S+fXb4FwdJa8UakQBADp6ajalwUMSyxkeAxWg9ec1/9kA5LzI7kayQsLyGAT62e/pw6yvdGIqokwVGim0Lzi7RQUIBD5rtCe5ekgqzWmRiv3hrbTJd5ObWYVpE9VolY4ytv/FAm+9gZ1tK5f6oY/TVB8sYuMdaH7hXU+5myz62HbyhtCtWjWFUSv/g5h3QrDAB1J6qcex2w== Date: Tue, 26 May 2026 14:43:33 +0000 From: Microsoft Office 365 Message Encryption\t MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id wINQx0ChQYSmibpz-Amfog for ; Tue, 26 May 2026 14:43:37.548 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRt0K-0000000Bf4G-2OJW\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 15:43:36 +0100 Received: from mail-northcentralusazon11020083.outbound.protection.outlook.com ([52.101.193.83] helo=CH1PR05CU001.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRt0K-0000000FeyB-06CP\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 15:43:36 +0100 Received: from substrate-int.office.com (2603:10b6:5:1e6::24) by DM6PR14MB3402.namprd14.prod.outlook.com with HTTP via CY5PR22CA0030.NAMPRD22.PROD.OUTLOOK.COM; Tue, 26 May 2026 14:43:33 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of messaging.microsoft.com designates 52.101.193.83 as permitted sender) client-ip=52.101.193.83; envelope-from=MicrosoftOffice365@messaging.microsoft.com; helo=CH1PR05CU001.outbound.protection.outlook.com; Resent-Date: Tue, 26 May 2026 15:43:36 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Your one-time passcode to view the message To: evidence@mmalegal.co.uk X-Forefront-Antispam-Report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:;PTR:;CAT:NONE;SFS:(13230040)(30082699015)(61400799027)(376014)(8096899003)(56012099003)(18002099003)(16102099003)(11063799006)(19003699004);DIR:OUT;SFP:1102; X-Forwarded-For: MicrosoftOffice365@messaging.microsoft.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-AntiSpam-MessageData-0: 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 X-MS-Exchange-AntiSpam-MessageData-ChunkCount: 1 X-MS-Exchange-AntiSpam-Relay: 0 X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: HttpSubmission-DM6PR14MB3402 X-MS-Exchange-CrossTenant-Id: 706e18b6-b0ae-477d-9f2d-aa8e3d65abd4 X-MS-Exchange-CrossTenant-Network-Message-Id: cf305f29-3ce4-487a-79a4-08debb352965 X-MS-Exchange-CrossTenant-OriginalArrivalTime: 26 May 2026 14:43:33.4170 (UTC) X-MS-Exchange-OTPReferenceMessageId: X-MS-Exchange-SenderADCheck: 1 X-MS-Exchange-Transport-CrossTenantHeadersStamped: DM6PR14MB3402 X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: DM6PR14MB3402:EE_E4EOTPMail X-Microsoft-Antispam: BCL:0;ARA:13230040|30082699015|61400799027|376014|8096899003|56012099003|18002099003|16102099003|11063799006|19003699004; X-Microsoft-Antispam-Message-Info: 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 X-Originating-IP: 52.101.193.83 X-OriginatorOrg: messaging.microsoft.com X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.77) Symbol: GENERIC_REPUTATION(-0.63) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: CTYPE_MIXED_BOGUS(1.00) Symbol: SPF_REPUTATION_HAM(-0.63) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-1.49) Symbol: IP_REPUTATION_HAM(-0.86) Symbol: WHITELIST_SPF_DKIM(-3.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: MIME_TRACE(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.193.83:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15:c] X-Symbol: DKIM_REPUTATION(-0.77) [-0.77207042254885] X-Symbol: GENERIC_REPUTATION(-0.63) [-0.63640552539816] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: CTYPE_MIXED_BOGUS(1.00); multipart/mixed without non-textual part X-Symbol: SPF_REPUTATION_HAM(-0.63) [-0.63517832401402] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.microsoft.com:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [microsoft.com, reject] X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-1.49); DKIM verification succeed [notification.microsoft.com:s=selector1] X-Symbol: IP_REPUTATION_HAM(-0.86) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.193.83(-0.62)] X-Symbol: WHITELIST_SPF_DKIM(-3.00); Mail comes from the whitelisted domain and has valid SPF and DKIM policies [microsoft.com:d:+, microsoft.com:s:+] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~] Message-ID: X3RCJR17DTU4.4QGVBZHS7VZ22@lovp123mb8621 X-Milter-Del: X-Spam X-Spam-Score: -5.5 (-----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk client-request-id: 551247cd-4f64-463b-a786-17fc076aa8ce request-id: 551247cd-4f64-463b-a786-17fc076aa8ce","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"MicrosoftOffice365@messaging.microsoft.com\"}","html":"
Here is your one-time passcode
51797475

To view your message, enter the code in the web page where you requested it.

NOTE: This one-time passcode expires 15 minutes after it was requested.



This message is automatically generated. Please don't reply to it.
","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"utf-8\"}"} [2026-05-26 14:43:42] production.INFO: ClassifyInboundEmailJob: message 155 classified as 'generic' (high). [2026-05-26 14:52:16] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.30;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; 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d=mx.stackmail.com; s=s1;\t b=Xl7f01tqs37i+xeHClQs+f5XRm+f8brzCjdbwLE3AYvB+7uoIfrKnZP+U8vm23AVEsneHZ/yGL\t 6saCAQUya6EILyjNJXwqUoqPufRsZO2We66G/lqngIcWYSrjthg4eIZFgYIlhZD5hLV+yBNXh3\t e/sWVWTZQKiQVsz562iwj7xkRzpuVwtv9pZJ0+UhLC76UOJlM5w+LcDGySzPgh7pm6mkttc/3Y\t 732Oq8tnVtw54085Ixk7RvgVaRYhOn47XT0y5kf8q1C8Jipv2M2Mc+1CjGIlSWBeOpPURukEnH\t vs93azbbK33BxJ6rpUHSZaCO7EKtpGDh3eQHoIckJ2fwvw==; ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none; b=e0Y6U26wgifcmH1ZttSFn+/2cXWPfqA2eJY6uQr8EgnbpdnXHgyJNCAR6EyAvrC0OIVZAkOdamUt+QsYGyrpvNGrOxCNqWH8+l+xDdC3DYCcvIIOm01z44tEufpqOuq7Xt84qKqtuuTWkCqpf5DF7JEzlepGpcUECatNwMGsbK6byYqNge704p6AmViLIRv3scLNxba6SUVGHZv6HMBS6UfKD1NrRUikxqkOVplKBlEB4n+d64gbkJQFErc2lhH0ciJbGkDDmKwRYnuaaYqmq1oufOMeX1sx1i6SpUs4l9WicnzRRvjlwHmIogOM4taPfEIToI7/qHMLdMaWs1i8mA== Accept-Language: en-GB, en-US Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 Content-Type: multipart/related; boundary=\"_005_LNXP123MB36598B4E7F0D71276EE69FC39E0B2LNXP123MB3659GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=U66zT8YpuU6zKForNFWAD594oaYpL6tmmcTsiu0L45s=; b=UQRF/Ep0bUEHOZWKCTDZXnkpsHMyVn4trfjsRppoRdwoBXGF0ugRi49IesgrLOg9ni38Il6nsquGs3oLC3e5V/ATun9briDXrK2HhAghoJD5MTl2zCw8CrF10SRllfztKoULNdYad8C6v5y5azzjVVzwzhZmD0GgyqZAW2zY3o+p2XgNC16nZFb4JPKZGW/n+QA9wM8EUdaInqyP//VcobRHHvpdsSmBcG2AK2IUHQ2xcuFGr94/tTB7a8zW9vJbAyLqrNvSWNrV64nM68G4lIzSc/3WD5dHjVn/nwJb2dS6LIaDviUDs+SQs9oCspJfsyy/7+S4/6R8Z7enQrfddA== Date: Tue, 26 May 2026 13:33:37 +0000 From: TAY accessmrninewells In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id lWMxELQPQkKiiNV8Pcx-gA for ; Tue, 26 May 2026 13:33:41.463 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrue-0000000AEfZ-0qOI\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from mail-ukwestazon11012030.outbound.protection.outlook.com ([52.101.101.30] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrud-0000000CSfD-3Ctg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:131::9) by LO0P123MB7463.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2cc::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; Tue, 26 May 2026 13:33:37 +0000 Received: from LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM ([fe80::18b5:7058:8b58:b5c7]) by LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM ([fe80::18b5:7058:8b58:b5c7%6]) with mapi id 15.20.9870.023; Tue, 26 May 2026 13:33:37 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of nhs.scot designates 52.101.101.30 as permitted sender) client-ip=52.101.101.30; envelope-from=TAY.accessmrninewells@nhs.scot; helo=CWXP265CU010.outbound.protection.outlook.com; References: Resent-Date: Tue, 26 May 2026 14:33:40 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Data Subject Access Request - Mr Stewart Fraser Thread-Index: AQHc1kIoz/0Yl6TuBECzYM6Jc4geOLX0Y1wvgAATHdCAK9r3K4AAKmdD Thread-Topic: Data Subject Access Request - Mr Stewart Fraser To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: TAY.accessmrninewells@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: e29a46b8-84d7-47ad-4df5-08debb2b6450 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 26 May 2026 13:33:37.4074 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: ZuInCWt1EZ4BPWCLV15SXMzUR8bxqL8Q4QPkJdMRd3+2ifWm/FHyaox4pT07kQfx+K5g1chHOxj7b4ZBZz5GWCsydx1M3fOQz3VxM5514YWCF9mWXzZx1z/ISmTXl9n/ X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P123MB7463 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.101.30 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: REPLY(-4.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: ARC_REJECT(1.00) Symbol: R_DKIM_ALLOW(-1.42) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-1.11) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.71) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.87) Symbol: SPF_REPUTATION_HAM(-0.70) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(1800799024)(6049299003)(69100299015)(4053099003)(8096899003)(18002099003)(56012099003)(22082099003)(4013099003)(38070700021)(3023799007)(5023799004)(4143699003)(6133799003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|1800799024|6049299003|69100299015|4053099003|8096899003|18002099003|56012099003|22082099003|4013099003|38070700021|3023799007|5023799004|4143699003|6133799003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","from":"TAY accessmrninewells ","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"2","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phppr87vvr73mu4fkUBZMm"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpuhgf303ictuk2FthoKE"}} [2026-05-26 14:52:16] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:52:16, 2026-05-26 14:52:16)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:52:16, 2026-05-26 14:52:16)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 14:55:45] production.DEBUG: Inbound email data {"content-ids":"{\"470b5ee2-268e-48b3-a7b1-56d8e211701a\":\"attachment1\"}","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:55:45, 2026-05-26 14:55:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 14:55:45, 2026-05-26 14:55:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 14:57:12] production.DEBUG: Inbound email data {"SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.76","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"448f49d0-6e8b-4aae-b720-c6d91c306dc7\":\"attachment1\"}","dkim":"{@nhs.scot : pass}","text":"Sensitive Hi Your Client ref: 100198 Our Ref: JO/Access/3012876456 Following my previous email, the password you require to open the documents is Friday123! Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Hi

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Following my previous email, the password you require to open the documents is Friday123!

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_004_LO0P123MB6414C84DA51BADD98C678234B10B2LO0P123MB6414GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=IKztkWONETKJoL7JunhbYCNqyMc36QpKn+4L/n0anyU=; b=B5prROCQlgrs+nHQyO0C1bDiJcZXpYvsFott0AG9EjbodTmyIVrwUGayf+ylums1HLxV9NTs7AjQA4W3hIKds0NJab20KmLXRQc38Mvsd2ML/TPOIovIPZgtb3Beok9wxTGn9P8IqAt3MCXh1S5mXgGeG/8zNUHFgjm3p7Yi4ttaVx+OQuxPKXt2p6AhPtQlfJWGxneqv/Mfye/JcAjIR92Vg8LmKsDqmvYVqP0/Hk8WAtNUHvy4JGYt28bUeG17rIfKVb4+duRaUWnJjtkWGu8O3Ph6BhgcnZ+F3UeNzbNz1J+ExEN3yg1WUfpf6mgzp7JmR4fYBDftgz6bB3QZig== Date: Tue, 26 May 2026 14:57:07 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id h6UwFgfuSWmDIp6hObd8zQ for ; Tue, 26 May 2026 14:57:11.188 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRtDS-0000000Aufj-0pea\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 15:57:10 +0100 Received: from mail-uksouthazon11010000.outbound.protection.outlook.com ([52.101.196.0] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRtDR-0000000GEJI-2wWF\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 15:57:09 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO2P123MB7273.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:32b::16) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: SUBJECT_ENDS_SPACES(0.50); Subject ends with space characters X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.01) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.196.0(-0.77)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); 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Good Afternoon,

 

Would you be able to confirm that the records that were sent last week in this email thread have all been received, please?

 

There was issues with emails from MMA Legal not coming through to myself so I am just making sure that this has been received as we have not had any response yet.

 

Many Thanks

 

Kind Regards

Kendal Smith
Administrator

\"Description:kibble 
Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859

Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777
Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044
Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB

\"Description:Partner

Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations.

From: Kendal Smith <Kendal.Smith@kibble.org>
Sent: 21 May 2026 11:45
To: evidence@mmalegal.co.uk
Cc: Information & Records <Information&Records@kibble.org>
Subject: RE: Data Subject Access Request - Mr Lewis James Duncan

 

Hi Leah,

 

Please see attached the 4th and final lot of documents for your client, which includes –

  • Section 4 – Daily, Weekly and Monthly Records (Part 2)
  • Section 5 – Reviews, Reports and Meetings
  • Section 6 – Miscellaneous

 

I have copied in the Information and Records email, in case there is any further issues with email correspondence coming to my email address.

 

If you have any questions I am happy to help.

 

Many Thanks

 

Kind Regards

Kendal Smith
Administrator

\"Description:kibble 
Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859

Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777
Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044
Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB

\"Description:Partner

Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations.

From: Kendal Smith
Sent: 21 May 2026 11:35
To: evidence@mmalegal.co.uk
Subject: RE: Data Subject Access Request - Mr Lewis James Duncan

 

Hi Leah,

 

Please see attached the 3rd lot of documents for your client, which includes –

  • Section 4 – Daily, Weekly and Monthly Records (Part 1)

 

Many Thanks

 

From: Kendal Smith
Sent: 21 May 2026 11:29
To: evidence@mmalegal.co.uk
Subject: RE: Data Subject Access Request - Mr Lewis James Duncan

 

Hi Leah,

 

Please see attached the 2nd lot of documents for your client, which includes –

  • Section 3 – Education – Extended Day Project

 

Many Thanks

 

From: Kendal Smith
Sent: 21 May 2026 11:26
To: 'evidence@mmalegal.co.uk' <evidence@mmalegal.co.uk>
Subject: RE: Data Subject Access Request - Mr Lewis James Duncan

 

Hi Leah,

 

I have now received your email responses to myself, and the emails sent to the Information and Records mailbox.

 

Thank you for getting back to me to confirm receipt.

 

I have attached the 1st lot of documents for your client, which includes –

  • Section 1 – Correspondence
  • Section 2 – Education
  • Two documents as proof of admission and leaving dates

 

I will send the other 3 emails with records back to back from this.

 

Many Thanks

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 09:59
To: Kendal Smith <Kendal.Smith@kibble.org>
Subject: Re: Data Subject Access Request - Mr Lewis James Duncan

 


  

CAUTION!

This email originated from outside source. 

Do not click links or open attachments. Please sense check and if you are unsure or not expecting links or attachments please contact servicedesk@kibble.org for assistance. 

 

Good Morning,

 

Thank you for your prompt response. Please accept this emailed response as receipt of your email, we are ready to receive these files.

 

 

Kind Regards,

Leah

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Kendal Smith <Kendal.Smith@kibble.org>
Sent: 21 May 2026 9:43 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: RE: Data Subject Access Request - Mr Lewis James Duncan

 

Good Morning,

 

Thank you for your patience whilst we processed your clients records.

 

They have now been prepared and are available for release. I have attached the ‘Record Details’ sheet that give details of everything I will be sending across. Due to the size of some documents the records will be sent across 4 emails.

 

Could you confirm receipt of this email before I send the files, please?

 

Many Thanks

 

Kind Regards

Kendal Smith
Administrator

\"Description:kibble 
Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859

Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777
Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044
Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB

\"Description:Partner

Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations.

From: Kendal Smith <Kendal.Smith@kibble.org>
Sent: 08 May 2026 10:28
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: RE: Data Subject Access Request - Mr Lewis James Duncan

 

Good Morning,

 

Thank you for your email.

 

I can confirm we have received the request for your clients records on 7th May 2026. We are currently preparing the records for release and will be back in touch when they are available.

 

If you have any questions in the meantime please let me know.

 

Many Thanks

 

 

Kind Regards

Kendal Smith
Administrator

\"Description:kibble 
Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859

Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777
Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044
Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB

\"Description:Partner

Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 07 May 2026 15:19
To: Information & Records <Information&Records@kibble.org>
Subject: Data Subject Access Request - Mr Lewis James Duncan

 


  

CAUTION!

This email originated from outside source. 

Do not click links or open attachments. Please sense check and if you are unsure or not expecting links or attachments please contact servicedesk@kibble.org for assistance. 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Lewis James Duncan
Client Reference: 100252
Client Address: Sandrigg Farm Cottage, Annan Road, Dumfries, DG1 3SF
Date of Birth: 22/10/1984
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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There was issues with emails from MMA Legal not coming through to myself so I am just making sure that this has been received as we have not had any response yet. Many Thanks Kind Regards Kendal Smith Administrator [https://www.kibble.org/kibble-logo/kibble-logo-2019_v2.jpg] Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859 Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777 Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044 Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB [https://www.kibble.org/wp-content/uploads/2026/05/2185-Kibble-Email-Signature_Conference_Save-The-Date_May-26.jpg] Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations. From: Kendal Smith Sent: 21 May 2026 11:45 To: evidence@mmalegal.co.uk Cc: Information & Records Subject: RE: Data Subject Access Request - Mr Lewis James Duncan Hi Leah, Please see attached the 4th and final lot of documents for your client, which includes - * Section 4 - Daily, Weekly and Monthly Records (Part 2) * Section 5 - Reviews, Reports and Meetings * Section 6 - Miscellaneous I have copied in the Information and Records email, in case there is any further issues with email correspondence coming to my email address. If you have any questions I am happy to help. Many Thanks Kind Regards Kendal Smith Administrator [https://www.kibble.org/kibble-logo/kibble-logo-2019_v2.jpg] Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859 Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777 Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044 Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB [https://www.kibble.org/wp-content/uploads/2026/05/2185-Kibble-Email-Signature_Conference_Save-The-Date_May-26.jpg] Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations. From: Kendal Smith Sent: 21 May 2026 11:35 To: evidence@mmalegal.co.uk Subject: RE: Data Subject Access Request - Mr Lewis James Duncan Hi Leah, Please see attached the 3rd lot of documents for your client, which includes - * Section 4 - Daily, Weekly and Monthly Records (Part 1) Many Thanks From: Kendal Smith Sent: 21 May 2026 11:29 To: evidence@mmalegal.co.uk Subject: RE: Data Subject Access Request - Mr Lewis James Duncan Hi Leah, Please see attached the 2nd lot of documents for your client, which includes - * Section 3 - Education - Extended Day Project Many Thanks From: Kendal Smith Sent: 21 May 2026 11:26 To: 'evidence@mmalegal.co.uk' > Subject: RE: Data Subject Access Request - Mr Lewis James Duncan Hi Leah, I have now received your email responses to myself, and the emails sent to the Information and Records mailbox. Thank you for getting back to me to confirm receipt. I have attached the 1st lot of documents for your client, which includes - * Section 1 - Correspondence * Section 2 - Education * Two documents as proof of admission and leaving dates I will send the other 3 emails with records back to back from this. Many Thanks From: evidence@mmalegal.co.uk > Sent: 21 May 2026 09:59 To: Kendal Smith > Subject: Re: Data Subject Access Request - Mr Lewis James Duncan CAUTION! This email originated from outside source. Do not click links or open attachments. Please sense check and if you are unsure or not expecting links or attachments please contact servicedesk@kibble.org for assistance. Good Morning, Thank you for your prompt response. Please accept this emailed response as receipt of your email, we are ready to receive these files. Kind Regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED28.6779C2E0][cid:image002.png@01DCED28.6779C2E0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Kendal Smith > Sent: 21 May 2026 9:43 AM To: MMA Legal > Subject: RE: Data Subject Access Request - Mr Lewis James Duncan Good Morning, Thank you for your patience whilst we processed your clients records. They have now been prepared and are available for release. I have attached the 'Record Details' sheet that give details of everything I will be sending across. Due to the size of some documents the records will be sent across 4 emails. Could you confirm receipt of this email before I send the files, please? Many Thanks Kind Regards Kendal Smith Administrator [https://www.kibble.org/kibble-logo/kibble-logo-2019_v2.jpg] Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859 Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777 Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044 Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB [https://www.kibble.org/wp-content/uploads/2026/05/2185-Kibble-Email-Signature_Conference_Save-The-Date_May-26.jpg] Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations. From: Kendal Smith > Sent: 08 May 2026 10:28 To: MMA Legal > Subject: RE: Data Subject Access Request - Mr Lewis James Duncan Good Morning, Thank you for your email. I can confirm we have received the request for your clients records on 7th May 2026. We are currently preparing the records for release and will be back in touch when they are available. If you have any questions in the meantime please let me know. Many Thanks Kind Regards Kendal Smith Administrator [https://www.kibble.org/kibble-logo/kibble-logo-2019_v2.jpg] Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859 Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777 Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044 Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB [https://www.kibble.org/wp-content/uploads/2026/04/2090-Kibble-Annual-Conference-2026_Email-Signature_Save-the-Date_600px-wide.jpg] Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations. From: MMA Legal > Sent: 07 May 2026 15:19 To: Information & Records > Subject: Data Subject Access Request - Mr Lewis James Duncan CAUTION! This email originated from outside source. Do not click links or open attachments. Please sense check and if you are unsure or not expecting links or attachments please contact servicedesk@kibble.org for assistance. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Lewis James Duncan Client Reference: 100252 Client Address: Sandrigg Farm Cottage, Annan Road, Dumfries, DG1 3SF Date of Birth: 22/10/1984 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","from":"Kendal Smith ","content-ids":"{\"image001.png@01DCED28.6779C2E0\":\"attachment1\",\"image002.png@01DCED28.6779C2E0\":\"attachment2\"}","attachments":"2","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Kendal.Smith@kibble.org\"}","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phptg9v0unipn1ffgSWUsY"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe3jnh68g4ikc2LOgm7w"}} [2026-05-26 14:58:08] production.INFO: ExtractMessageAttachmentsJob: attachment 152 (image001.png) skipped — unsupported type. [2026-05-26 14:58:08] production.INFO: ExtractMessageAttachmentsJob: attachment 153 (image002.png) skipped — unsupported type. [2026-05-26 14:58:10] production.INFO: ClassifyInboundEmailJob: message 157 classified as 'dsar_response' (high). [2026-05-26 14:58:17] production.INFO: FindRelatedDsarJob: message 157 — dsar_id=, confidence=medium. [2026-05-26 14:58:19] production.INFO: FindRelatedDsarJob: message 157 response_type=acknowledgement. [2026-05-26 14:58:21] production.INFO: FindRelatedDsarJob: message 157 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-05-26 14:59:44] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","subject":"Subject Access Request Ref edir:61611","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail"} [2026-05-26 14:59:44] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 14:59:44, 2026-05-26 14:59:44)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 14:59:44, 2026-05-26 14:59:44)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): 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[2026-05-26 15:00:52] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","sender_ip":"185.151.28.76","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"4","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"470b5ee2-268e-48b3-a7b1-56d8e211701a\"},\"attachment2\":{\"filename\":\"Alan Fletcher Volume 1 Protected.pdf\",\"name\":\"Alan Fletcher Volume 1 Protected.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"470b5ee2-268e-48b3-a7b1-56d8e211701a\":\"attachment1\"}","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:00:52, 2026-05-26 15:00:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:00:52, 2026-05-26 15:00:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 15:01:20] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@kibbleeducationandca.onmicrosoft.com : pass}","SPF":"fail","to":"MMA Legal ","from":"Kendal Smith ","subject":"RE: Data Subject Access Request - Mr Jordan Mccourt","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=kibbleeducationandca.onmicrosoft.com header.s=selector2-kibbleeducationandca-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=18.133.136.179;\tiprev=pass (egress-ip39b.ess.uk.barracuda.com) 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IP_REPUTATION_HAM(-0.62) [ip: 18.133.136.179(-0.63)] X-Symbol: RSPAMD_URIBL_FAIL(0.00) [kibbleeducationandca.onmicrosoft.com:server fail, db8pr09mb3370.eurprd09.prod.outlook.com:server fail, kibble.org:server fail, mmalegal.co.uk:server fail] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [23] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: DKIM_REPUTATION(-0.64) [-0.64713223082368] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: ASN_FAIL(0.00) [179.136.133.18.asn.rspamd.com:server fail] X-Symbol: RSPAMD_EMAILBL_FAIL(0.00) [records.kibble.org:server fail, kendal.smith@kibble.org:server fail, evidence.mmalegal.co.uk:server fail, kendal.smith.kibble.org:server fail, servicedesk.kibble.org:server fail] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:18.133.136.128/26] X-Symbol: RCVD_COUNT_SEVEN(0.00); Message has 7-11 Received headers [8] Message-ID: DB8PR09MB33700F4C68AAF4351E939143E90B2@DB8PR09MB3370.eurprd09.prod.outlook.com X-Milter-Del: X-Spam X-Spam-Score: -2.0 (--) X-Stackmail-Forwarder: evidence@mmalegal.co.uk x-ms-traffictypediagnostic: DB8PR09MB3370:EE_|DB8PR09MB3946:EE_|AMS0EPF000001A3:EE_|VI1PR09MB6733:EE_","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Kendal.Smith@kibble.org\"}","text":"Good Afternoon, Would you be able to confirm that the below email has been received last week, please? There was issues with emails from MMA Legal not coming through to myself so I am just checking to make sure that this has been received as we have not had a response to confirm. Many Thanks Kind Regards Kendal Smith Administrator [https://www.kibble.org/kibble-logo/kibble-logo-2019_v2.jpg] Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859 Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777 Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044 Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB [https://www.kibble.org/wp-content/uploads/2026/05/2185-Kibble-Email-Signature_Conference_Save-The-Date_May-26.jpg] Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations. From: Kendal Smith Sent: 21 May 2026 12:17 To: MMA Legal Cc: Information & Records Subject: RE: Data Subject Access Request - Mr Jordan Mccourt Good Afternoon, Just to give you an update on the Subject Access Request for your client, under data protection law, from 7th May 2026 - Due to your client being with Kibble for 3 and a half years, there is a vast amount of records and information to review. For that reason, we're extending the response time by two extra months in line with Article 12(3) of the UK GDPR. This means that the latest we will have everything ready is 7th August 2026. We will try get the request complete sooner than this date, however this email is to advise of the extension. If you have any questions in the meantime, please let me know. Many Thanks Kind Regards Kendal Smith Administrator [https://www.kibble.org/kibble-logo/kibble-logo-2019_v2.jpg] Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859 Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777 Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044 Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB [https://www.kibble.org/wp-content/uploads/2026/05/2185-Kibble-Email-Signature_Conference_Save-The-Date_May-26.jpg] Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations. From: Kendal Smith > Sent: 08 May 2026 13:53 To: MMA Legal > Subject: RE: Data Subject Access Request - Mr Jordan Mccourt Good Afternoon, Thank you for your email. I can confirm we have received the request for your clients records on 7th May 2026. We are currently preparing the records for release and will be back in touch when they are available. If you have any questions in the meantime please let me know. Many Thanks Kind Regards Kendal Smith Administrator [https://www.kibble.org/kibble-logo/kibble-logo-2019_v2.jpg] Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859 Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777 Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044 Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB [https://www.kibble.org/wp-content/uploads/2026/04/2090-Kibble-Annual-Conference-2026_Email-Signature_Save-the-Date_600px-wide.jpg] Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations. From: MMA Legal > Sent: 07 May 2026 16:01 To: Information & Records > Subject: Data Subject Access Request - Mr Jordan Mccourt CAUTION! This email originated from outside source. Do not click links or open attachments. Please sense check and if you are unsure or not expecting links or attachments please contact servicedesk@kibble.org for assistance. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Jordan Mccourt Client Reference: 100236 Client Address: 2/1 1591 Dumbarton Road, Glasgow, G14 9XE Date of Birth: 16/10/1992 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

Good Afternoon,

 

Would you be able to confirm that the below email has been received last week, please?

 

There was issues with emails from MMA Legal not coming through to myself so I am just checking to make sure that this has been received as we have not had a response to confirm.

 

Many Thanks

 

Kind Regards

Kendal Smith
Administrator

\"Description:kibble 
Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859

Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777
Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044
Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB

\"Description:Partner

Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations.

From: Kendal Smith <Kendal.Smith@kibble.org>
Sent: 21 May 2026 12:17
To: MMA Legal <evidence@mmalegal.co.uk>
Cc: Information & Records <Information&Records@kibble.org>
Subject: RE: Data Subject Access Request - Mr Jordan Mccourt

 

Good Afternoon,

 

Just to give you an update on the Subject Access Request for your client, under data protection law, from 7th May 2026 -

 

Due to your client being with Kibble for 3 and a half years, there is a vast amount of records and information to review. For that reason, we’re extending the response time by two extra months in line with Article 12(3) of the UK GDPR.

 

This means that the latest we will have everything ready is 7th August 2026. We will try get the request complete sooner than this date, however this email is to advise of the extension.

 

If you have any questions in the meantime, please let me know.

 

Many Thanks

 

Kind Regards

Kendal Smith
Administrator

\"Description:kibble 
Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859

Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777
Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044
Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB

\"Description:Partner

Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations.

From: Kendal Smith <Kendal.Smith@kibble.org>
Sent: 08 May 2026 13:53
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: RE: Data Subject Access Request - Mr Jordan Mccourt

 

Good Afternoon,

 

Thank you for your email.

 

I can confirm we have received the request for your clients records on 7th May 2026. We are currently preparing the records for release and will be back in touch when they are available.

 

If you have any questions in the meantime please let me know.

 

Many Thanks

 

Kind Regards

Kendal Smith
Administrator

\"Description:kibble 
Tel: 0141 889 0044 | Web: http://www.kibble.org | Working with Young People since 1859

Kibble Education and Care Centre | Charity No.SC026917 | Company Limited by Guarantee No.SC158220 | Vat No. 481338777
Kibbleworks | Charity No. SC035861 | Company Limited by Guarantee No. SC269349 | Vat No.115167044
Registered Office: 133 Finnieston Street, Floor 7, Glasgow, Scotland, G3 8HB

\"Description:Partner

Any email message sent or received by Kibble may require to be disclosed by Kibble under the provisions of the Freedom of Information (Scotland) Act 2002 and/or the General Data Protection Regulations.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 07 May 2026 16:01
To: Information & Records <Information&Records@kibble.org>
Subject: Data Subject Access Request - Mr Jordan Mccourt

 


  

CAUTION!

This email originated from outside source. 

Do not click links or open attachments. Please sense check and if you are unsure or not expecting links or attachments please contact servicedesk@kibble.org for assistance. 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Jordan Mccourt
Client Reference: 100236
Client Address: 2/1 1591 Dumbarton Road, Glasgow, G14 9XE
Date of Birth: 16/10/1992
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","sender_ip":"185.151.28.76"} [2026-05-26 15:01:26] production.INFO: ClassifyInboundEmailJob: message 158 classified as 'dsar_response' (high). [2026-05-26 15:01:34] production.INFO: FindRelatedDsarJob: message 158 — dsar_id=, confidence=medium. [2026-05-26 15:01:38] production.INFO: FindRelatedDsarJob: message 158 response_type=delay_notice. [2026-05-26 15:01:40] production.INFO: FindRelatedDsarJob: message 158 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=none). [2026-05-26 15:05:56] production.DEBUG: Inbound email data {"from":"","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED28.EE9CF210\"},\"attachment2\":{\"filename\":\"image002.jpg\",\"name\":\"image002.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"image002.jpg@01DCED28.EE9CF210\"}}","content-ids":"{\"image001.png@01DCED28.EE9CF210\":\"attachment1\",\"image002.jpg@01DCED28.EE9CF210\":\"attachment2\"}","html":"

Your Ref: 100395

Our Ref: SAR26-27 - 395-Access – Redress

NRS Ref: NRS-DP-2026-727

 

Dear Sirs,

 

SUBJECT ACCESS REQUEST

 

I am writing to you regarding your email, making a request for personal information on behalf of your client, Michael Keown

 

The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. 

 

I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request.

 

If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government’s Data Protection Officer in the first instance

 

Data Protection Officer

Victoria Quay

EH6 6QQ

dataprotectionofficer@gov.scot

 

If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner’s Office – the regulator for data protection in the UK – at the following address:

 

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745

 

You may also find their website http://www.ico.org.uk/ a useful source of information.

 

Best,
R

Rachel Bell | Information Assurance and Data Protection Advisor

Digital Citizens Unit | Digital Directorate | Scottish Government 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 11:37
To: NRS : Data Protection <dataprotection@nrscotland.gov.uk>
Subject: Data Subject Access Request - Mr Michael Keown

 

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr Michael Keown
Client Address: 48 Glencorse Street, Glasgow, G32 6JQ
Client Reference: 100395
Date of Birth: 01/12/1955
Also Known As:

Name in Care:


Dear Sir/Madam,


We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.

Approximate Dates of Placement:

  • rutherglen nunnery children's homes Glasgow 1960.: 1960



We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","dkim":"{@gov.scot : pass}","to":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Rachel.Bell@gov.scot\"}","sender_ip":"185.151.28.76","subject":"Data Protection (DP) - SAR26-27 - 395-Access - Redress - FW: NRS-DP-2026-727 - response","text":"Your Ref: 100395 Our Ref: SAR26-27 - 395-Access - Redress NRS Ref: NRS-DP-2026-727 Dear Sirs, SUBJECT ACCESS REQUEST I am writing to you regarding your email, making a request for personal information on behalf of your client, Michael Keown The Scottish Government do not hold all files in relation to all schools and residential homes and as a result of our searches, I can confirm that we have been unable to locate any documentation based on the information you have provided. I appreciate that this will be disappointing for your client. However, National Records Scotland will respond to you directly to inform you of the results of the search of their records and may be also in the position to provide details of other public bodies who may hold information relating to your request. If you are not happy with this outcome and wish to make a complaint, please contact the Scottish Government's Data Protection Officer in the first instance Data Protection Officer Victoria Quay EH6 6QQ dataprotectionofficer@gov.scot If, following this review, you still have concerns about the way your data has been handled you can write to the UK Information Commissioner's Office - the regulator for data protection in the UK - at the following address: Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel: 0303 123 1113 (local rate) or 01625 545 745 You may also find their website http://www.ico.org.uk/ a useful source of information. Best, R Rachel Bell | Information Assurance and Data Protection Advisor Digital Citizens Unit | Digital Directorate | Scottish Government [cid:image001.png@01DCED28.EE9CF210] From: MMA Legal > Sent: 08 May 2026 11:37 To: NRS : Data Protection > Subject: Data Subject Access Request - Mr Michael Keown Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr Michael Keown Client Address: 48 Glencorse Street, Glasgow, G32 6JQ Client Reference: 100395 Date of Birth: 01/12/1955 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated. Approximate Dates of Placement: * rutherglen nunnery children's homes Glasgow 1960.: 1960 We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","attachments":"2","cc":"","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=154.52.0.222;\tiprev=pass (gw000222-eu.fortimail.com) smtp.remote-ip=154.52.0.222;\tspf=pass smtp.mailfrom=gov.scot;\tdkim=pass header.d=gov.scot header.s=s2048m1 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS body hash miscompare) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=154.52.0.222 ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=1izA982yKQy2Mx+DpcZ83unHD90qG6h4Kr3VPPFVQ2Y=;\th=Resent-From:Resent-Date:DKIM-Signature:MIME-Version:Content-Type:\t In-Reply-To:References:Message-ID:Date:Sender:Subject:Cc:To:From;\tb=VZjd3x3cAVNz492bRWrGUvuUdSb5A+UWYY/Bo8QoPeVa0eBahdE5NVdDXnJ7AYR0DdeIMw7aSG\t Sodhio/wWLQdThGQwQQpPueiVYhMqHI2g2xYuv8Xw+4CQPkck3KNsBElRO3UKH7g5xlNxMpwTu\t vB122aeXnHvN0/hDLPeQw4gF6byoJeZ3oJpdL3P9tTU3i8xQqFtWsJbfX8mbLAskoI+J6idVGd\t 4J9KptlO+PMAz2e709sOIl12vAZDISFsM1mjckA6otNqWVGi6biiL9Z01g38iTJBd8p24XlzSS\t NwzNcRlUxZ8W3mHSi3v/zosciVFY1G3NGcW9MNUK3AwZ/A==; 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[2026-05-26 15:05:58] production.INFO: ExtractMessageAttachmentsJob: attachment 155 (image002.jpg) skipped — unsupported type. [2026-05-26 15:06:03] production.INFO: ClassifyInboundEmailJob: message 159 classified as 'dsar_response' (high). [2026-05-26 15:06:03] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","content-ids":"{\"470b5ee2-268e-48b3-a7b1-56d8e211701a\":\"attachment1\"}","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:06:04, 2026-05-26 15:06:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:06:04, 2026-05-26 15:06:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 15:06:09] production.INFO: FindRelatedDsarJob: message 159 — dsar_id=, confidence=low. [2026-05-26 15:06:11] production.INFO: FindRelatedDsarJob: message 159 response_type=no_record. [2026-05-26 15:06:15] production.INFO: FindRelatedDsarJob: message 159 — extracted reference 'NRS-DP-2026-727' (confidence=high), no DSAR matched. [2026-05-26 15:06:15] production.INFO: FindRelatedDsarJob: message 159 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-05-26 15:07:42] production.DEBUG: Inbound email data {"text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.16;\tiprev=pass (mail-uksouthazon11010016.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.16;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.196.16 ARC-Authentication-Results: i=1; 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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpe5cd3l55i0v7aNYdZYO"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfrv61f2qgtg2f0pFsGR"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php0ebaheu1lov99qOoues"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phphmva5tc8gbds6sQHOq4"}} [2026-05-26 15:07:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:07:42, 2026-05-26 15:07:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:07:42, 2026-05-26 15:07:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 15:08:12] production.DEBUG: Inbound email data {"dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","attachments":"3","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","to":"\"evidence@mmalegal.co.uk\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.100;\tiprev=pass (mail-ukwestazon11022100.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.100;\tspf=pass smtp.mailfrom=Scotland.police.uk;\tdkim=pass header.d=scotland.police.uk header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.100 ARC-Authentication-Results: i=1; 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Tue, 26 May 2026 13:49:14 +0100 Received-SPF: pass (mx4.lhr.stackcp.net: domain of Scotland.police.uk designates 52.101.101.100 as permitted sender) client-ip=52.101.101.100; envelope-from=DataProtectionSubjectAccess@Scotland.police.uk; helo=CWXP265CU010.outbound.protection.outlook.com; Received-SPF: Pass (protection.outlook.com: domain of Scotland.police.uk designates 195.11.109.2 as permitted sender) receiver=protection.outlook.com; client-ip=195.11.109.2; helo=hybrid.scotland.police.uk; pr=C References: Resent-Date: Tue, 26 May 2026 13:49:32 +0100 Resent-From: evidence@mmalegal.co.uk Subject: RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] Thread-Index: AdzblmjaG1m2bYFYQByrK6P+2L9PCgNctgh3AQEV0RA= Thread-Topic: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] To: \"evidence@mmalegal.co.uk\" X-EOPAttributedMessage: 0 X-Forefront-Antispam-Report: CIP:195.11.109.2;CTRY:GB;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:hybrid.scotland.police.uk;PTR:InfoDomainNonexistent;CAT:NONE;SFS:(13230040)(6049299003)(36860700016)(7149299003)(82310400026)(69100299015)(376014)(1800799024)(13003099007)(4076899003)(8096899003)(4013099003)(4053099003)(6133799003)(4133799003)(22082099003)(56012099003)(18002099003)(4143699003)(5023799004)(11063799006);DIR:OUT;SFP:1102; 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.100:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.75) [-0.7536852174556] X-Symbol: GENERIC_REPUTATION(-0.40) [-0.40333715925015] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75742051265799] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","SPF":"fail","from":"Data Protection Subject Access\t","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpiu0k4bhugdul7iL3tWo"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php0u8s7h2usdn6ciKm0xO"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsqp6eb2udb2r53Y2TDE"}} [2026-05-26 15:08:12] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 15:08:12, 2026-05-26 15:08:12)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 15:08:12, 2026-05-26 15:08:12)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 15:12:51] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"470b5ee2-268e-48b3-a7b1-56d8e211701a\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Subject Access Request","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"4","dkim":"{@nhs.scot : pass}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.16;\tiprev=pass (mail-uksouthazon11010016.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.16;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.196.16 ARC-Authentication-Results: i=1; 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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjs6uhl13c4ii1884tEa"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phptgii0cla3kko2UfDGqc"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php1o0g1m14p5rp3xpMDxg"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phprlk776fqii7aeNPY1sv"}} [2026-05-26 15:12:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:12:51, 2026-05-26 15:12:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:12:51, 2026-05-26 15:12:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"7","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php9i5gnbnl0u406WezcGM"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpd5bjdr28vipqcZHNtzq"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phplnjei2lb7npu3TzXN3f"},"attachment5":{"Illuminate\\Http\\UploadedFile":"/tmp/php93v6a2klinpq8Y71HV4"},"attachment6":{"Illuminate\\Http\\UploadedFile":"/tmp/php6vhl4u4frfu1b5BlqdK"},"attachment7":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp0emldso6062bFl5iZv"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpa3tdjt4vm0g7d8dZnc1"}} [2026-05-26 15:14:22] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:14:22, 2026-05-26 15:14:22)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:14:22, 2026-05-26 15:14:22)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 15:14:26] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\"}","dkim":"{@pkc.gov.uk : pass}","to":"\"evidence@mmalegal.co.uk\" ","text":"Your Ref: 100061 Good afternoon, RE Subject Access Request - Response Ready I am emailing with respect to your recent subject access request, sent on behalf of your client, Yvonne Jamieson. I can advise that our response to this request is now ready, and I will shortly send this to you via Egress, a system used by Perth and Kinross Council to send files confidentially. To view files sent using Egress you will need to create a free Egress account; there will be further instructions on how to do this in the initial email you receive. Please note, our Egress emails can sometimes be mistaken for spam. Therefore, if you do not appear to receive an Egress email, please check your spam/junk folder in the first instance. If you have any difficulty accessing the Egress email, which I will send shortly, please do not hesitate to get back in touch to let me know. I would again like to highlight that some of the information contained within your client's files might be highly distressing and upsetting for your client to read and I would highly recommend in ensuring your client has relevant support in place before providing them with their files. I have provided the following Perth and Kinross Council website link to support services your client may find useful (some of which are national services), as well as further information on mental health and wellbeing resources and support services which can be accessed on our website here. I note from your initial request for information email that your client no longer resides in the Perth and Kinross area, I have therefore provided the following contact details for Inverclyde Council's Adult Social work tel. 01475 714646, email: access1st@inverclyde.gov.uk, and additional website links relevant to Social Work and mental health support services in Inverclyde: * Mental Health - Inverclyde Council * Local support for Adult Mental Health - Inverclyde Council * Adults and Older People - Inverclyde Council Kind regards, Information Officer Information Rights Team Perth & Kinross Council Legal & Governance Services 2 High Street Perth PH1 5PH The information in this email is solely for the intended recipients. If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email. Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system. The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it. General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.","html":"

Your Ref: 100061

Good afternoon,

RE Subject Access Request - Response Ready

I am emailing with respect to your recent subject access request, sent on behalf of your client, Yvonne Jamieson.

 

I can advise that our response to this request is now ready, and I will shortly send this to you via Egress, a system used by Perth and Kinross Council to send files confidentially. To view files sent using Egress you will need to create a free Egress account; there will be further instructions on how to do this in the initial email you receive.

 

Please note, our Egress emails can sometimes be mistaken for spam. Therefore, if you do not appear to receive an Egress email, please check your spam/junk folder in the first instance. If you have any difficulty accessing the Egress email, which I will send shortly, please do not hesitate to get back in touch to let me know.

 

I would again like to highlight that some of the information contained within your client’s files might be highly distressing and upsetting for your client to read and I would highly recommend in ensuring your client has relevant support in place before providing them with their files.

I have provided the following Perth and Kinross Council website link to support services your client may find useful (some of which are national services), as well as further information on mental health and wellbeing resources and support services which can be accessed on our website here.

I note from your initial request for information email that your client no longer resides in the Perth and Kinross area, I have therefore provided the following contact details for Inverclyde Council’s Adult Social work tel. 01475 714646, email: access1st@inverclyde.gov.uk, and additional website links relevant to Social Work and mental health support services in Inverclyde:

 

 

Kind regards,

 

Information Officer


Information Rights Team

Perth & Kinross Council

Legal & Governance Services

2 High Street

Perth

PH1 5PH

 

The information in this email is solely for the intended recipients.

If you are not an intended recipient, you must not disclose, copy, or distribute its contents or use them in any way: please advise the sender immediately and delete this email.

Perth & Kinross Council does not warrant that this email or any attachments are virus-free and does not accept any liability for any loss or damage resulting from any virus infection. Perth & Kinross Council may monitor or examine any emails received by its email system.

The information contained in this email may not be the views of Perth & Kinross Council. It is possible for email to be falsified and the sender cannot be held responsible for the integrity of the information contained in it.

General enquiries to Perth & Kinross Council should be made to enquiries@pkc.gov.uk or 01738 475000.

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[2026-05-26 15:17:59] production.DEBUG: Inbound email data {"attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"470b5ee2-268e-48b3-a7b1-56d8e211701a\"},\"attachment2\":{\"filename\":\"Alan Fletcher Volume 1 Protected.pdf\",\"name\":\"Alan Fletcher Volume 1 Protected.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"type\":\"application/pdf\"}}","content-ids":"{\"470b5ee2-268e-48b3-a7b1-56d8e211701a\":\"attachment1\"}","attachments":"4","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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boundary=\"_008_LO0P123MB6414CBA916A45B10EE3C380CB10B2LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=pzI/rpdsjIzpdFyIf6NbOkLcrELDzU1XO3Ueoc46XPE=; b=oQV+6L5H+ZoUKIhk5Dhbd1EyB7ousDB1qhOWN/d5Il0++QMfEvd6PlBIiKdUK0GFXTLa3rwmBPyCDoAmZfppKkDXWRQ/dgm6+C0QezvcdWy35MTTq8QG2D4+WSvBHwgemviu4OQ7syMhYbvH+oCVwZ2LvSJIe+2ntsvTNXNW5xi5ECHNZluGotvTd2oqkkKbirC5x8QtaZ8JM7YESlZ6S/TTtpRG5bXZboRTunrZRYCX3U5gxmlz4j4GQv5eRyT6O1mSf2IqDv/arLSfi/P+QG07o8rU1Zjxkj0M7WqFfytPdIJSaJSzRdO0rVkwfXOulldLjta77R/SJWI2xEq8tw== Date: Tue, 26 May 2026 14:55:11 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id _VbSD1cERHGJg8BkzPWFkQ for ; Tue, 26 May 2026 14:55:34.395 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRtBq-0000000Atz3-3B4d\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 15:55:32 +0100 Received: from mail-uksouthazon11010016.outbound.protection.outlook.com ([52.101.196.16] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRtBn-0000000G0kx-0XdL\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 15:55:29 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO2P123MB7273.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:32b::16) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpuci43io675th6u028dY"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php0thfm8s1tocv3QZFTi9"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phphe5028pc6s6k0fp3JAT"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsdkfp56ksd587ynRHku"}} [2026-05-26 15:17:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:17:59, 2026-05-26 15:17:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:17:59, 2026-05-26 15:17:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 15:17:59] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","from":"GRAM Infogovernance ","subject":"Miss Shirley Turner - RFI/2026/1475","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"gram.infogovernance@nhs.scot\"}","html":"
Good Afternoon,
 
Thank you for your enquiry.
DATA PROTECTION ACT 2018.
 
We can confirm that we have received and logged your request, our reference number for your records is RFI/2026/1475  (please quote this number if you need to contact us again).

If you have any further queries please do not hesitate to contact our team.
 
 
Kind Regards
Bhavani
Information Governance Admin Assistant 


Information Governance Team 

  

gram.infogovernance@nhs.scot 

Phone : 01224 551549 

               Ext: 51549 

  

NHS Grampian 

Foresterhill Lea Building, 3rd Floor
Foresterhill Rd, Foresterhill Health Campus
Aberdeen
AB25 2ZY


From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 21 April 2026 09:30
To: GRAM Infogovernance <gram.infogovernance@nhs.scot>
Subject: Data Subject Access Request - Miss Shirley Turner
 
You don't often get email from evidence@mmalegal.co.uk. Learn why this is important
Subject: Data Subject Access Request – Hospital / NHS Trust Records

Client Name: Miss Shirley Turner
Client Reference: 100001
Client Address: 48 Cameron Street, Stonehaven, AB39 2HS
Date of Birth: 22/03/1961
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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DATA PROTECTION ACT 2018. We can confirm that we have received and logged your request, our reference number for your records is RFI/2026/1475 (please quote this number if you need to contact us again). If you have any further queries please do not hesitate to contact our team. Kind Regards Bhavani Information Governance Admin Assistant Information Governance Team   gram.infogovernance@nhs.scot Phone : 01224 551549                Ext: 51549   NHS Grampian Foresterhill Lea Building, 3rd Floor Foresterhill Rd, Foresterhill Health Campus Aberdeen AB25 2ZY ________________________________ From: MMA Legal Sent: 21 April 2026 09:30 To: GRAM Infogovernance Subject: Data Subject Access Request - Miss Shirley Turner You don't often get email from evidence@mmalegal.co.uk. Learn why this is important Subject: Data Subject Access Request – Hospital / NHS Trust Records Client Name: Miss Shirley Turner Client Reference: 100001 Client Address: 48 Cameron Street, Stonehaven, AB39 2HS Date of Birth: 22/03/1961 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","sender_ip":"185.151.28.76","SPF":"fail"} [2026-05-26 15:18:01] production.INFO: ClassifyInboundEmailJob: message 161 classified as 'dsar_response' (high). [2026-05-26 15:18:12] production.INFO: FindRelatedDsarJob: message 161 — dsar_id=, confidence=low. [2026-05-26 15:18:15] production.INFO: FindRelatedDsarJob: message 161 response_type=acknowledgement. [2026-05-26 15:18:17] production.INFO: FindRelatedDsarJob: message 161 — extracted reference 'RFI/2026/1475' (confidence=high), no DSAR matched. [2026-05-26 15:18:17] production.INFO: FindRelatedDsarJob: message 161 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-05-26 15:21:18] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"SARHSCP ","text":"Good afternoon Further to your subject access request we write to advise that following an extensive search unfortunately, no records relating to Ms Lockhart are held by North Ayrshire Council. We note from your request that your client was in Kilmaurs Children's Home - this falls under East Ayrshire Council. Information.governance@east-ayrshire.gov.uk If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed. Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns. Regards Lynne Ferguson, Manager Business Administration Health & Social Care Partnership 5th Floor, Cunninghame House IRVINE KA12 8EE Tel: 01294 317700 [cid:image001.png@01DCED21.C95D7080] From: MMA Legal Sent: 12 May 2026 14:13 To: Data Protection Officer (shared mailbox) Subject: Data Subject Access Request - Ms Fiona Lockhart Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. ________________________________ ** Please help reduce waste. Don't print this email unless absolutely necessary. ** This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation. If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer. Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited. Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring. North Ayrshire Council Website","dkim":"{@north-ayrshire.gov.uk : pass}","subject":"SAR NAC7/8969 Lockhart","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"sarhscp@north-ayrshire.gov.uk\"}","attachment-info":"{\"attachment1\":{\"filename\":\"~WRD0001.jpg\",\"name\":\"~WRD0001.jpg\",\"type\":\"image/jpeg\",\"content-id\":\"~WRD0001.jpg\"},\"attachment2\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED21.C95D7080\"}}","content-ids":"{\"image001.png@01DCED21.C95D7080\":\"attachment2\",\"~WRD0001.jpg\":\"attachment1\"}","html":"

Good afternoon

Further to your subject access request we write to advise that following an extensive search unfortunately, no records relating to Ms Lockhart are held by North Ayrshire Council.   

We note from your request that your client was in Kilmaurs Children’s Home – this falls under East Ayrshire Council.   Information.governance@east-ayrshire.gov.uk

If you are concerned about how North Ayrshire Council has handled your request you can write to our Data Protection Officer, Cunninghame House, Irvine, KA12 8EE or email dataprotectionofficer@north-ayrshire.gov.uk and ask that the matter be formally reviewed.

Alternatively, you can view the guidance on the UK Information Commissioner about how to progress a concern you may have about your information rights. Further information on how to do this can be found on their Report a Concern section of their website at https://ico.org.uk/concerns.

Regards

 

Lynne Ferguson, Manager Business Administration

Health & Social Care Partnership

5th Floor, Cunninghame House

IRVINE

KA12 8EE

Tel: 01294 317700

 

 

 

 

 

From: MMA Legal
Sent: 12 May 2026 14:13
To: Data Protection Officer (shared mailbox)
Subject: Data Subject Access Request - Ms Fiona Lockhart

 

Caution: This is an external email and could be malicious. Do not click on links or open attachments unless you recognise the sender and know the content is safe.

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

\"Image

** Please help reduce waste. Don't print this email unless absolutely necessary. **

This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any person without subsequent written confirmation of its contents. Accordingly, North Ayrshire Council disclaim all responsibility and accept no liability (including in negligence) for the consequences for any person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation.

If you have received this e-mail message in error, please notify us immediately by telephone. Please also destroy and delete the message from your computer.

Any form of unauthorised reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of any part of this e-mail message (or attachments transmitted with it) by the addressee(s) is strictly prohibited.

Please be advised that North Ayrshire Council's incoming and outgoing e-mail is subject to regular monitoring.

North Ayrshire Council Website

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DMARC permit policy [north-ayrshire.gov.uk, quarantine] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.66); DKIM verification succeed [north-ayrshire.gov.uk:s=selector1] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.48) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.195.135(-0.25)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.195.135:from] X-Symbol: WHITELIST_DMARC(-7.00); Mail comes from the whitelisted domain and has valid DMARC and DKIM policies [north-ayrshire.gov.uk:D:+] X-Symbol: DKIM_REPUTATION(-0.93) [-0.9341250601297] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.26) [-0.26124858700081] X-Symbol: SPF_REPUTATION_HAM(-0.93) [-0.93500500634817] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [north-ayrshire.gov.uk:+] Message-ID: CWLP123MB41308D782E125CF8FDEE8524AA0B2@CWLP123MB4130.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -11.1 (-----------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=north-ayrshire.gov.uk; msip_labels: MSIP_Label_d1446a5d-9016-4ac6-80e0-c11c9c499064_ActionId=94f880d6-4432-48aa-ae62-e1d98c10f808;MSIP_Label_d1446a5d-9016-4ac6-80e0-c11c9c499064_ContentBits=0;MSIP_Label_d1446a5d-9016-4ac6-80e0-c11c9c499064_Enabled=true;MSIP_Label_d1446a5d-9016-4ac6-80e0-c11c9c499064_Method=Privileged;MSIP_Label_d1446a5d-9016-4ac6-80e0-c11c9c499064_Name=d1446a5d-9016-4ac6-80e0-c11c9c499064;MSIP_Label_d1446a5d-9016-4ac6-80e0-c11c9c499064_SetDate=2026-05-26T15:21:02Z;MSIP_Label_d1446a5d-9016-4ac6-80e0-c11c9c499064_SiteId=bef5d4b2-6c9e-4fe0-9bdf-45398ab43327;MSIP_Label_d1446a5d-9016-4ac6-80e0-c11c9c499064_Tag=10, 0, 1, 1; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWLP123MB4130.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(6049299003)(376014)(10070799003)(1800799024)(366016)(4053099003)(13003099007)(4013099003)(38070700021)(8096899003)(56012099003)(18002099003)(22082099003)(5023799004)(11063799006)(4143699003);DIR:OUT;SFP:1102; x-microsoft-antispam: BCL:0;ARA:13230040|6049299003|376014|10070799003|1800799024|366016|4053099003|13003099007|4013099003|38070700021|8096899003|56012099003|18002099003|22082099003|5023799004|11063799006|4143699003; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-1: CqabsDVVvW7j4n+fRNyQvofjh8fFrMwnRXs= x-ms-exchange-antispam-messagedata-chunkcount: 2 x-ms-exchange-antispam-relay: 0 x-ms-exchange-messagesentrepresentingtype: 1 x-ms-exchange-senderadcheck: 1 x-ms-exchange-sharedmailbox-routingagent-processed: True x-ms-office365-filtering-correlation-id: 29634c2d-3c48-4a3f-90c3-08debb3a6b53 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: CWLP123MB4130:EE_|LO7P123MB8422:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"us-ascii\",\"html\":\"us-ascii\",\"filename\":\"UTF-8\"}","SPF":"softfail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php3pa29q2h9nci6O0fFxL"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phprje2cgskkl28f2iJACB"}} [2026-05-26 15:21:20] production.INFO: ExtractMessageAttachmentsJob: attachment 156 (~WRD0001.jpg) skipped — unsupported type. [2026-05-26 15:21:20] production.INFO: ExtractMessageAttachmentsJob: attachment 157 (image001.png) skipped — unsupported type. [2026-05-26 15:21:22] production.INFO: ClassifyInboundEmailJob: message 162 classified as 'dsar_response' (high). [2026-05-26 15:21:27] production.INFO: FindRelatedDsarJob: message 162 — dsar_id=, confidence=low. [2026-05-26 15:21:29] production.INFO: FindRelatedDsarJob: message 162 response_type=no_record. [2026-05-26 15:21:32] production.INFO: FindRelatedDsarJob: message 162 — extracted reference 'NAC7/8969' (confidence=high), no DSAR matched. [2026-05-26 15:21:32] production.INFO: FindRelatedDsarJob: message 162 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none). [2026-05-26 15:26:27] production.DEBUG: Inbound email data {"dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Subject Access Request","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"470b5ee2-268e-48b3-a7b1-56d8e211701a\"},\"attachment2\":{\"filename\":\"Alan Fletcher Volume 1 Protected.pdf\",\"name\":\"Alan Fletcher Volume 1 Protected.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"type\":\"application/pdf\"}}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; 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boundary=\"_008_LO0P123MB6414CBA916A45B10EE3C380CB10B2LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=pzI/rpdsjIzpdFyIf6NbOkLcrELDzU1XO3Ueoc46XPE=; b=oQV+6L5H+ZoUKIhk5Dhbd1EyB7ousDB1qhOWN/d5Il0++QMfEvd6PlBIiKdUK0GFXTLa3rwmBPyCDoAmZfppKkDXWRQ/dgm6+C0QezvcdWy35MTTq8QG2D4+WSvBHwgemviu4OQ7syMhYbvH+oCVwZ2LvSJIe+2ntsvTNXNW5xi5ECHNZluGotvTd2oqkkKbirC5x8QtaZ8JM7YESlZ6S/TTtpRG5bXZboRTunrZRYCX3U5gxmlz4j4GQv5eRyT6O1mSf2IqDv/arLSfi/P+QG07o8rU1Zjxkj0M7WqFfytPdIJSaJSzRdO0rVkwfXOulldLjta77R/SJWI2xEq8tw== Date: Tue, 26 May 2026 14:55:11 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id _VbSD1cERHGJg8BkzPWFkQ for ; Tue, 26 May 2026 14:55:34.395 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRtBq-0000000Atz3-3B4d\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 15:55:32 +0100 Received: from mail-uksouthazon11010016.outbound.protection.outlook.com ([52.101.196.16] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRtBn-0000000G0kx-0XdL\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 15:55:29 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO2P123MB7273.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:32b::16) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.76","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","attachments":"4","SPF":"fail","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdshf88hbuqgde5DySNG"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdpsm5h666kr33s0dR5E"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjvriteq17r5r1qDxevo"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpo1c17vufid4h9f98kOA"}} [2026-05-26 15:26:27] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:26:27, 2026-05-26 15:26:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:26:27, 2026-05-26 15:26:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 15:28:33] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SRS0=+Xrqv+q8=dx=pkc.gov.uk=dataprotection@reader.egress.com\"}","sender_ip":"185.151.28.76","SPF":"softfail","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=reader.egress.com header.s=uk_reader_egress_com_0420 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.39 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=20.40.108.245;\tiprev=pass (ems-kw.egress.cloud) smtp.remote-ip=20.40.108.245;\tspf=pass smtp.mailfrom=reader.egress.com;\tdkim=pass header.d=reader.egress.com header.s=uk_reader_egress_com_0420 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=ibDdCbqQADXr5XyjX75+IVrgsHVqqBTZJ7UmCGH+nTc=;\th=Resent-From:Resent-Date:Message-ID:Reply-To:Date:Subject:Cc:To:From:\t Content-Type:MIME-Version:DKIM-Signature;\tb=infU0hn9GEfxyI+QQpSTaWQ+5grdrR3v0vwzhT05Px838JwPrAqreegyN5iIYIw4yVjzagBVpQ\t MdlInk1peBxd7eHJODsIUJKy6AwoNuBoLvpns6tZVUZRfBs6EPCDtn0dVA8oKTTXDREVjss0py\t z+J1n5nFNCG3loFZhUvk32nFrge8EjcG5NG10IV2Cb7Ym97OeciCy1g7UIAAKUotnanuH0ymMB\t vQRV8gcfhX1OPgx7FgIQKFE2A07COulP/hJmff3TFmBW+zI7Jn0EuRriIfRT+TOuzHIG6hq/GH\t lPDNYJWAyyGfO3+MySQYfIoebLs3O2WnYL1RusgQHbcnxQ==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=ibDdCbqQADXr5XyjX75+IVrgsHVqqBTZJ7UmCGH+nTc=;\th=Resent-From:Resent-Date:Message-ID:Reply-To:Date:Subject:Cc:To:From:\t Content-Type:MIME-Version:DKIM-Signature;\tb=JHbs2BQ67XS8Ywwf02dSDJmB48nwwZcdFlbVrrtHIt+vMMM9PgsxaCEH286+w/rvn30iO+vXvv\t 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h=Message-ID:Date:Subject:\tTo:From; bh=YUHdwk1Bti1ihEGAqY2dGTp8IAtAJzT+9I1enRN+YMQ=; b=f+CzmycYogVNuSRFx\tCKknthPAb0hH0Asl2Wi7ux3f89Br0kFD4pTdLsXGiXLPNTID2lP3r0eBGq48kLoIWRPXFdtvjKPdo\t9itiuwrT6zMO6L/gQVACrST33DjsMPkv4YoImYFYKfy4z7xrVJArENOzJiFcbtfFiXoYbQk4XaImt\tC8M+gPdzPn4Xge28Li4rmZi9nBd2OgKKuGdFk9fJb9romviTxvwgSvOKOqr/u3L2C3p5JcLgt3Sjl\teHrDlGY89XllbP0NK3Sg05Ri+f9V+85wqneMT/U6Wnb+br042kDbKu5h1m87psC9vLLDiUTdrQZ90\tcis1MQefEmawifTIw==; Date: Tue, 26 May 2026 15:27:51 +0000 From: CDS Data Protection (via Secure Message Portal) MIME-Version: 1.0 Message-ID: <6432e656cd6744d09ac617acc6808517@pkc.gov.uk> Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id alJlNvq7RgmUlMCEk8QGJg for ; Tue, 26 May 2026 15:28:32.183 +0000 (UTC) Received: from mx4.mail.stackcp.net ([10.4.13.39] helo=mx4.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRthm-0000000BBtS-49A6\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 16:28:31 +0100 Received: from ems-kw.egress.cloud ([20.40.108.245])\tby mx4.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRthm-000000099V3-2BOC\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 16:28:30 +0100 Received: from [20.40.108.244] (helo=prdrkwvmwa02)\tby egress-ems with esmtpsa (TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256)\t(EMTA)\tid 1wRth9-0007oX-4V; Tue, 26 May 2026 15:27:51 +0000 Received-SPF: pass (mx4.lhr.stackcp.net: domain of reader.egress.com designates 20.40.108.245 as permitted sender) client-ip=20.40.108.245; envelope-from=SRS0=+Xrqv+q8=dx=pkc.gov.uk=dataprotection@reader.egress.com; helo=ems-kw.egress.cloud; Reply-To: \"CDS Data Protection\" Resent-Date: Tue, 26 May 2026 16:28:30 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request - Response (PKCIR:8636) Thread-Index: AdztJCIu/YXDON+t40S4u0j7VIlQmw== To: evidence@mmalegal.co.uk X-Forwarded-For: SRS0=+Xrqv+q8=dx=pkc.gov.uk=dataprotection@reader.egress.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Mailer: Secure Message Portal X-Originating-IP: 20.40.108.245 X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_SOME(0.00) Symbol: R_PARTS_DIFFER(0.19) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: FROM_EXCESS_BASE64(1.50) Symbol: DKIM_REPUTATION(-0.57) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.51) Symbol: ASN(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: SPF_REPUTATION_HAM(-0.56) Symbol: DKIM_TRACE(0.00) Symbol: RCVD_TLS_ALL(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: XM_UA_NO_VERSION(0.01) Symbol: R_DKIM_ALLOW(-1.23) Symbol: RCPT_COUNT_TWO(0.00) Symbol: IP_REPUTATION_HAM(-0.73) Symbol: URI_COUNT_ODD(1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: R_PARTS_DIFFER(0.19); Text and HTML parts differ [60.0%] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: FROM_EXCESS_BASE64(1.50); From header is unnecessarily encoded in base64 X-Symbol: DKIM_REPUTATION(-0.57) [-0.57550669983541] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.51) [-0.51639243580471] X-Symbol: ASN(0.00) [asn:8075, ipnet:20.40.0.0/13, country:US] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:20.40.108.245] X-Symbol: SPF_REPUTATION_HAM(-0.56) [-0.5681132519245] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [reader.egress.com:+] X-Symbol: RCVD_TLS_ALL(0.00); All hops used encrypted transports X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [reader.egress.com, quarantine] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [Xrqv, q8=dx=pkc.gov.uk=dataprotection] X-Symbol: XM_UA_NO_VERSION(0.01); X-Mailer/User-Agent header has no version number X-Symbol: R_DKIM_ALLOW(-1.23); DKIM verification succeed [reader.egress.com:s=uk_reader_egress_com_0420] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.73) [asn: 8075(-0.23), country: US(-0.01), ip: 20.40.108.245(-0.51)] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [5] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [dataprotection@pkc.gov.uk] Message-ID: 6432e656cd6744d09ac617acc6808517@pkc.gov.uk X-Milter-Del: X-Spam X-Spam-Score: -1.7 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","cc":"pkc@messagestore.co.uk","to":"evidence@mmalegal.co.uk","from":"CDS Data Protection (via Secure Message Portal) ","subject":"Subject Access Request - Response (PKCIR:8636)","text":"CDS Data Protection (dataprotection@pkc.gov.uk) has sent you some files. To access the files please click the link below. https://reader.egress.com/remote.aspx/69d61d602b0e4da4bc0646307c38d8c9 Always check the links before you click and check the browser address bar for the padlock icon. ------------------- Need support? Visit our support center at www.egress.com/support for more information.","html":" \t \t \t
You have received an Egress secure platform notification. \t
\t \t \t \t \t \t \t
\t\t\"Perth \t\t \t\t

You have received a new secure file transfer

\t
\t\t

from CDS Data Protection (dataprotection@pkc.gov.uk)


\t\t \t\t \t\t\t\t\t\t\t\t\t
\t\t\t\t\t\t\t\t\t\tOpen secure files
  \t\t
\t\t

Always check the links before you click and check the browser address bar for the padlock icon.

\t
\t\t

www.egress.com

\t
\t\t \t\t\t\t\t\t\t\t\t
\t\t\t\t\t\t\t\t\t\tNeed support? Visit our support center at www.egress.com/support for more information.
  \t\t \t\t
\t \t \t \t
\t\t

Confidentiality Notice: This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this e-mail in error, please notify the sender.

\t\t\t © 2009 - 2026. All rights reserved. Egress Software Technologies Ltd.
Head office: White Collar Factory, 1 Old Street Yard, London, EC1Y 8AF. United Kingdom.

\t\t\t You are receiving this service message by email because you or the sender have signed up to one or more of our software services. We’ll send email notifications to you based on our legitimate interests in providing the best possible service to you. More information can be found at www.egress.com/privacy-policy.

\t\t\t If you have any questions about this, please contact info@egress.com.

\t\t
","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","dkim":"{@reader.egress.com : pass}"} [2026-05-26 15:28:38] production.INFO: ClassifyInboundEmailJob: message 163 classified as 'dsar_response' (high). [2026-05-26 15:28:44] production.INFO: FindRelatedDsarJob: message 163 — dsar_id=, confidence=low. [2026-05-26 15:28:47] production.INFO: FindRelatedDsarJob: message 163 response_type=data_provided. [2026-05-26 15:28:49] production.INFO: FindRelatedDsarJob: message 163 — extracted reference 'PKCIR:8636' (confidence=high), no DSAR matched. [2026-05-26 15:28:49] production.INFO: FindRelatedDsarJob: message 163 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-05-26 15:29:09] production.DEBUG: Inbound email data {"html":"
\"Logo  
New secure message from Data Protection (Wellbeing Scotland) with the subject: RE: Data Subject Access Request - Mr Alexander Mcphee
Sent to evidence@mmalegal.co.uk from the email address dataprotection@wellbeingscotland.org
Open message
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By using Zivver, you agree to the Zivver User Terms. We also refer you to the Zivver Privacy Statement.

Wellbeing Scotland are pleased to partner with Zivver to provide a secure email solution ensuring our messages and attachments are encrypted and safe to transfer. What's more is by responding to this email message you receive all of the benefits of our secure email solution on us. To find out more please visit www.zivver.com.
The sender uses Zivver to protect your data and privacy. They will be able to see when a message has been opened. Please note that this email is for notification purposes only. A reply to this notification email will not reach the sender.
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","dkim":"{@zivver.com : pass}","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"postmaster+8efbe9fd-b391-496d-b825-77f1bb5d2743.1@returnpath.zivver.com\"}","from":"Data Protection ","subject":"RE: Data Subject Access Request - Mr Alexander Mcphee","text":"New secure message from Data Protection (Wellbeing Scotland) with the subject: RE: Data Subject Access Request - Mr Alexander Mcphee \t \tSent to evidence@mmalegal.co.uk from the email address dataprotection@wellbeingscotland.org \t Open message portal with this link https://app.zivver.com/l/share/e32a6aa1-0130-41cb-8217-c4529560bfd4/Z1.1.2.ENPDATagy-nPEqHf8adYInU5_UYwHBj75RSwlJCJ0aSWFdJUd43I1BiirzUjjdKwMu0g-Vh5bViHp8qiYLsK87YJ-pJ6Npxl_0UawWO5s3W7I3oJeWcPEi0nxu-Clp1cwxeq2jVI_PYXkWmUtkDA0DKwKnnZmEWwBTfU_OkTiOc-bnZc1yyE_8z5ZWbkU7UvrsuU2ickxCHwqn-M2JgDNXusdkZPSyT9S5iSco4kaWYqFJHfU5fqgq64dJtBljMXIru73gS0txQN2I7Z4tQ ---------------------------------------------- By using Zivver, you agree to the Zivver User Terms https://www.zivver.com/terms-and-conditions. We also refer you to the Zivver Privacy Statement https://www.zivver.com/privacy-policy. ---------------------------------------------- The sender uses Zivver to protect your data and privacy. They will be able to see when a message has been opened. Please note that this email is for notification purposes only. A reply to this notification email will not reach the sender. Visit the Zivver Help Center at https://docs.zivver.com for more information or support.","attachments":"0","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=zivver.com header.s=zivver header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=91.218.37.1;\tiprev=pass (smtp-out0.zivver.com) smtp.remote-ip=91.218.37.1;\tspf=pass smtp.mailfrom=returnpath.zivver.com;\tdkim=pass header.d=zivver.com header.s=zivver header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=pgiCh2wQrCO+qBpvNy+HCj10gwQSZWHF4thVIbSC1as=;\th=Resent-From:Resent-Date:DKIM-Signature:Content-Type:MIME-Version:Subject:\t Message-ID:To:Reply-To:Sender:From:Date;\tb=NHeO9iZTs7PXJDOiIkVdIy4UeTxtXZNccsjdJAs50lY1uqBpMg5S/8vhwqRbq9FOBAYh1sgm54\t gSjWwBQh8Vjdxg1H+7EF52E4u6lhzi6SjT17jQbrqIqcTZi/nWKyRlUPpDSTDN6jsC3LJUuDcb\t q7Y2CwkOoi4JuDnt4G8tOmt+UQt5+7ChKWWgpge2UwwcI3QoZO7nAwPX9sLSOYS0KFDhxoI38M\t Brx+DCFB4sIeppzpUASAhTLyB7B0WxoPBgMo43a25a22JnHDP2aflTlrpSGqUV8qd3NwTBLq8N\t 7H2gFQRUbzEyZ9CFm4pcwdbNfDo9okJ+g9gBjQPUY9Im3A==; 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q=dns/txt; b=WwzUuLI1aE5KuCwXpNkAercoKxUTd9ybAJu+psqaQ9M3JXyLnnjJ5gJZRvPS+rbNAQZvl2hCIiZs4EFFRgHjxcj2DL3z2nEtnpbMkckUei8VELDRTcaPWIwKhjP2/DbL6JmiAyKjBoq2mOaKzbS/y9JGQDNvyLkaBPP0vXyk1m/X5AbTolNrCREaQIa5qkGRbggj9dw4opvaSFQ+lkR8e4U1AOrQCstBxHeNEtwPIgAD3vP9V8EyXwkB/odSXu18ERH2dWdtVTuYw4f/o4P+3JiWvLPaPXvJwDf6erf0Nn5PxRiAPFS05FnXgVUvsqEYNomWLYyEtjORyV+P0kw97w==; c=relaxed/simple; s=zivver; d=zivver.com; t=1779809345; v=1; bh=pgiCh2wQrCO+qBpvNy+HCj10gwQSZWHF4thVIbSC1as=; h=X-Zivver-BodyEncrypted:X-Zivver-MessageId:X-Original-From:X-Zivver-ConversationId:Content-Description:Content-Transfer-Encoding:Content-Type:To:X-Zivver-GuestMessageShareToken:From:MIME-Version:X-Zivver-email-type:Subject:X-Zivver-Receiver:Reply-To:Content-ID:X-Zivver-email-template:X-Zivver-Sender; Date: Tue, 26 May 2026 15:29:05 +0000 (UTC) From: Data Protection MIME-Version: 1.0 Message-ID: <8efbe9fd-b391-496d-b825-77f1bb5d2743.1-notification@zivver.com> Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id rwyUsNzuRmy-7_Q8JtZ42Q for ; Tue, 26 May 2026 15:29:07.478 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRtiM-0000000BC98-1UIL\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 16:29:06 +0100 Received: from smtp-out0.zivver.com ([91.218.37.1])\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRtiL-000000001jG-44UC\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 16:29:06 +0100 Received: from [10.200.76.4] (helo=backend.local)\tby smtp-out0.zivver.com with esmtpsa (TLS1.3) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.94.2)\t(envelope-from )\tid 1wRtiL-00DDkK-CW\tfor evidence@mmalegal.co.uk; Tue, 26 May 2026 15:29:05 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of returnpath.zivver.com designates 91.218.37.1 as permitted sender) client-ip=91.218.37.1; envelope-from=postmaster+8efbe9fd-b391-496d-b825-77f1bb5d2743.1@returnpath.zivver.com; helo=smtp-out0.zivver.com; Reply-To: \"Zivver.com\" Resent-Date: Tue, 26 May 2026 16:29:06 +0100 Resent-From: evidence@mmalegal.co.uk Sender: Data Protection Subject: RE: Data Subject Access Request - Mr Alexander Mcphee To: evidence@mmalegal.co.uk X-Forwarded-For: postmaster+8efbe9fd-b391-496d-b825-77f1bb5d2743.1@returnpath.zivver.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Original-From: dataprotection@wellbeingscotland.org X-Originating-IP: 91.218.37.1 X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: REPLYTO_ADDR_EQ_FROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: RCVD_COUNT_TWO(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: MID_RHS_MATCH_FROM(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.56) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: DKIM_REPUTATION(-0.58) Symbol: CTYPE_MIXED_BOGUS(1.00) Symbol: SPF_REPUTATION_HAM(-0.55) Symbol: DKIM_TRACE(0.00) Symbol: RCVD_TLS_ALL(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: TAGGED_FROM(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: R_DKIM_ALLOW(-1.24) Symbol: IP_REPUTATION_HAM(-0.89) Symbol: FAKE_REPLY(1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [noreply@zivver.com, postmaster@returnpath.zivver.com] X-Symbol: REPLYTO_ADDR_EQ_FROM(0.00); Reply-To header is identical to SMTP From X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/alternative, text/plain, multipart/related] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:91.218.37.0/24] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56469867583097] X-Symbol: ASN(0.00) [asn:16509, ipnet:91.218.37.0/24, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: DKIM_REPUTATION(-0.58) [-0.58152651381457] X-Symbol: CTYPE_MIXED_BOGUS(1.00); multipart/mixed without non-textual part X-Symbol: SPF_REPUTATION_HAM(-0.55) [-0.55416582631569] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [zivver.com:+] X-Symbol: RCVD_TLS_ALL(0.00); All hops used encrypted transports X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [zivver.com, reject] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [8efbe9fd-b391-496d-b825-77f1bb5d2743.1] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: R_DKIM_ALLOW(-1.24); DKIM verification succeed [zivver.com:s=zivver] X-Symbol: IP_REPUTATION_HAM(-0.89) [asn: 16509(-0.35), country: US(-0.01), ip: 91.218.37.1(-0.53)] X-Symbol: FAKE_REPLY(1.00); Fake reply X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [noreply@zivver.com, postmaster@returnpath.zivver.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [noreply@zivver.com] Message-ID: 8efbe9fd-b391-496d-b825-77f1bb5d2743.1-notification@zivver.com X-Milter-Del: X-Spam X-Spam-Score: -2.2 (--) X-Stackmail-Forwarder: evidence@mmalegal.co.uk X-Zivver-BodyEncrypted: true X-Zivver-ConversationId: 8efbe9fd-b391-496d-b825-77f1bb5d2743 X-Zivver-GuestMessageShareToken: Z1.1.2.ENPDATagy-nPEqHf8adYInU5_UYwHBj75RSwlJCJ0aSWFdJUd43I1BiirzUjjdKwMu0g-Vh5bViHp8qiYLsK87YJ-pJ6Npxl_0UawWO5s3W7I3oJeWcPEi0nxu-Clp1cwxeq2jVI_PYXkWmUtkDA0DKwKnnZmEWwBTfU_OkTiOc-bnZc1yyE_8z5ZWbkU7UvrsuU2ickxCHwqn-M2JgDNXusdkZPSyT9S5iSco4kaWYqFJHfU5fqgq64dJtBljMXIru73gS0txQN2I7Z4tQ X-Zivver-Island-URI: zivver.com X-Zivver-Message-Recipient-Id: 7523661c-dedc-4c29-be19-68b771be6ef5 X-Zivver-MessageId: 1 X-Zivver-Owner-Header: Z1.1.2.7ndlkEdO8de9ISLEzVtGGZjHAMQ5HLrHTh_ms41cqTQDxhmU7Nlcb-ayUK51VYVHlJDq82rdYZXx6I5LEq1p_ApwlGmp2_vPXwt2R_nFbAy_9CSa6pSriatRTcCWK2HHbsZgfnj1H3Oe81EOqmelf3py1qPNp2_YIQ X-Zivver-Receiver: evidence@mmalegal.co.uk X-Zivver-Sender: dataprotection@wellbeingscotland.org X-Zivver-Transport: none X-Zivver-email-template: message_notification_guest X-Zivver-email-type: notification","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","sender_ip":"185.151.28.76","to":"evidence@mmalegal.co.uk"} [2026-05-26 15:29:12] production.INFO: ClassifyInboundEmailJob: message 164 classified as 'dsar_response' (high). [2026-05-26 15:29:17] production.INFO: FindRelatedDsarJob: message 164 — dsar_id=, confidence=low. [2026-05-26 15:29:19] production.INFO: FindRelatedDsarJob: message 164 response_type=acknowledgement. [2026-05-26 15:29:20] production.INFO: FindRelatedDsarJob: message 164 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-05-26 15:31:39] production.DEBUG: Inbound email data {"SPF":"softfail","html":" \t \t \t
You have received an Egress secure platform notification. \t
\t \t \t \t \t \t \t
\t\t\"Perth \t\t \t\t

You have received a new secure file transfer

\t
\t\t

from CDS Data Protection (dataprotection@pkc.gov.uk)


\t\t \t\t \t\t\t\t\t\t\t\t\t
\t\t\t\t\t\t\t\t\t\tOpen secure files
  \t\t
\t\t

Always check the links before you click and check the browser address bar for the padlock icon.

\t
\t\t

www.egress.com

\t
\t\t \t\t\t\t\t\t\t\t\t
\t\t\t\t\t\t\t\t\t\tNeed support? Visit our support center at www.egress.com/support for more information.
  \t\t \t\t
\t \t \t \t
\t\t

Confidentiality Notice: This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom it is addressed. If you have received this e-mail in error, please notify the sender.

\t\t\t © 2009 - 2026. All rights reserved. Egress Software Technologies Ltd.
Head office: White Collar Factory, 1 Old Street Yard, London, EC1Y 8AF. United Kingdom.

\t\t\t You are receiving this service message by email because you or the sender have signed up to one or more of our software services. We’ll send email notifications to you based on our legitimate interests in providing the best possible service to you. More information can be found at www.egress.com/privacy-policy.

\t\t\t If you have any questions about this, please contact info@egress.com.

\t\t
","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"utf-8\",\"html\":\"utf-8\"}","dkim":"{@reader.egress.com : pass}","sender_ip":"185.151.28.76","headers":"ARC-Authentication-Results: i=2; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=reader.egress.com header.s=uk_reader_egress_com_0420 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=20.40.108.245;\tiprev=pass (ems-kw.egress.cloud) smtp.remote-ip=20.40.108.245;\tspf=pass smtp.mailfrom=reader.egress.com;\tdkim=pass header.d=reader.egress.com header.s=uk_reader_egress_com_0420 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay2.stackmail.com; s=s1;\tbh=xtJPpdDBS5CuyUXP8JYACd2WNIVhdKbqZ4PwVBAHhPE=;\th=Resent-From:Resent-Date:Message-ID:Reply-To:Date:Subject:Cc:To:From:\t Content-Type:MIME-Version:DKIM-Signature;\tb=E+SnO2hG0VYrUUYRnG9ZkbX3inoMl+gBxoF/kIaBMfNfo7ZjhBukI8AwrHQqBU0dxIzIR9KsLI\t yDKCgk9Nw6WEleeBZfFYux/nW/Q+yiM/HTp0btTfPRD3K6+s7BznUvkHbFX2TyUlUvthZwxgaZ\t MJGHcaVheYmw7HuJUu8hQvXw9+NzJFIViDjvhCi995LcDJrqJdfVI6WS2rr/ZDPLAj5beLLz2K\t 7cZl8JTXZj18Oy7PJ+oqbKjmkgBFbAXNOfTN4MoR/JrDFtpkPiU2QL8ScvLsJ6Uey1IUcXD3cM\t 4vhAJian6NTC2WG0Z1IPuR8SqwVmvFzgBrr3XnRn6YH4Ag==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=xtJPpdDBS5CuyUXP8JYACd2WNIVhdKbqZ4PwVBAHhPE=;\th=Resent-From:Resent-Date:Message-ID:Reply-To:Date:Subject:Cc:To:From:\t Content-Type:MIME-Version:DKIM-Signature;\tb=EioNN2wxS1vvqYQ1rjGWkC2NR+K3vrHG440T/md0fRPw7hc7P4smm8e5P+7GM8dSdvva+4LOqZ\t 3N47D3mJxXbsrfQ4NK5fpMoslHpfZM6qCdFLGGnTTXsELx7TxuwIHLvl1uBx9ct5/aXCIJkouF\t YxhUcNBLpJhJxJ7g2oV5wODvc3YqeHuw8SNYrocOD2k6fTLyVDDDf4hOdxUvoCKrD9fdeHIE/7\t M0+3mYgr9XMQFUSr1yDbS7IuW4FH3CUiC2aFMfTazu6GEBMSauvzmdm8YyBQl8UpRwWKq4VJXd\t 9BksUFo6GxijIRUY2w8Y1jZnCGT1hz62rbFGvWEwqqo6wQ==; ARC-Seal: i=2; cv=pass; a=rsa-sha256; d=fwd-relay2.stackmail.com; s=s1;\t b=ks18YEDodCO4jhz2yPZRd6JDCXl+xO6q62LrsfAT5Wadz70b8XTf6h0p+Uf3vvAnW6slGip9nx\t srtoHsX7FID8tzDkYPBlvNSdM6mpL4vq2wG9ZlJL0vKUziFk9LQbufPbi/tAyqnF7iCogex8aA\t 1n645CS0trcPHOxSQSf+GWabtayJHpjWS0E2NIaAWh1U4KgfWsUyxQBCYHeXQ5ur5LiJEfQnDH\t ONWEohgDfq6VOY4iDrRwiCgKSjsJmsm202P5gwOSKXqyqIRX3PDAo/0X4yA7O6aUaodO0rgYXj\t vt07bSB1oNiIlEjPZJu6gqV+IhV5nIGkXr85muVb1ZOcaA==; ARC-Seal: i=1; cv=none; a=rsa-sha256; d=mx.stackmail.com; s=s1;\t b=jYhYkv7lPSfilY5EEKuJ+Q2MvFywoVMRxIj86nB73Y1vdSZm/KKSTUI+9Zu6gAQ68B5bhWk5mk\t CDptsJRUbATw9eFq79UKYKNkhOk6dZjAE3N/+ZLH6JzkgBr0eDalAcObmwG+eTe6wGrl7gvJCC\t ehmF4oURXoW/JlLxa5QxLE/gkeJqNgovnEbIyp8ZAXHSASrD2akafZlhDg8G35cSmrWkrDH4S5\t 5Ra76x1U1aSkgGyrmA3jLh2eA/e35fY53PWR/XqfSV2au70pIDxPeZwRKNFkMM/bt9YNwPYkAg\t CV00VbA7eRYmYlhjPRrp5hbmWnWV3k5/dKQAmTlZNmeouQ==; Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=reader.egress.com header.s=uk_reader_egress_com_0420 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.12.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (ems-kw.egress.cloud) smtp.remote-ip=20.40.108.245;\tspf=pass smtp.mailfrom=reader.egress.com;\tdkim=pass header.d=reader.egress.com header.s=uk_reader_egress_com_0420 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Cc: pkc@messagestore.co.uk Content-Type: multipart/alternative; boundary=\"----=_Part_3364_a1d19e9a-fd96-417d-828b-229d92d1ef12\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=reader.egress.com; s=uk_reader_egress_com_0420; h=Message-ID:Date:Subject:\tTo:From; bh=XhLsfvXANQ6zwr17pJDl0Lt4xGsuQlDrEhcIP0sXcgA=; b=ojNAmjZQd+oJ9mJLA\tC7hZ9XZpylr36xIta2JsAxgP58dlx8/pssBXTI5u5yEjmwbuOzwE09NYTJ4r3CN8WJGr33husEjq8\tIk07NVMFfS9dGB7I6QQxojtWlI+Sf66ukcuX/zZfRZsNaAPcW72LfPRVzNT3SHA5jDJWXtINURhZY\tpMeuLG5BOcDeG/CIoJQZsvtzg+Q+Bk+6J3qygefG+dXkYfQ6huquJN2MxqDyc96bVR49UVW1hQo9X\tQgHx2mhse1mnEgfXQrZ6btpOhq5QcCblzJbFgh4l2qNXt9pFcfXPkdIE/drzlaJRdMARKZJr+iB6J\tT91lQ8IbTPAnqF1pA==; Date: Tue, 26 May 2026 15:30:57 +0000 From: CDS Data Protection (via Secure Message Portal) MIME-Version: 1.0 Message-ID: <2483ea9167b64bd083985d06fa8cd5ff@pkc.gov.uk> Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id UKp5ur8bTW--JMweFCHPCQ for ; Tue, 26 May 2026 15:31:38.693 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRtkn-0000000BDT4-33dm\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 16:31:37 +0100 Received: from ems-kw.egress.cloud ([20.40.108.245])\tby mx1.lhr.stackcp.net with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRtkn-000000008DT-0XoR\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 16:31:37 +0100 Received: from [20.40.108.244] (helo=prdrkwvmwa02)\tby egress-ems with esmtpsa (TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256)\t(EMTA)\tid 1wRtk9-00086V-W1; Tue, 26 May 2026 15:30:58 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of reader.egress.com designates 20.40.108.245 as permitted sender) client-ip=20.40.108.245; envelope-from=SRS0=+Xrqv+q8=dx=pkc.gov.uk=dataprotection@reader.egress.com; helo=ems-kw.egress.cloud; Reply-To: \"CDS Data Protection\" Resent-Date: Tue, 26 May 2026 16:31:37 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request - Response (PKCIR:8636) Thread-Index: AdztJJM8boNWWTzggkWex0kqdFPSFg== To: evidence@mmalegal.co.uk X-Forwarded-For: SRS0=+Xrqv+q8=dx=pkc.gov.uk=dataprotection@reader.egress.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Mailer: Secure Message Portal X-Originating-IP: 20.40.108.245 X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: RCVD_COUNT_TWO(0.00) Symbol: TO_DN_NONE(0.00) Symbol: TO_MATCH_ENVRCPT_SOME(0.00) Symbol: R_PARTS_DIFFER(0.19) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: NEURAL_HAM(0.00) Symbol: FROM_EXCESS_BASE64(1.50) Symbol: DKIM_REPUTATION(-0.60) Symbol: RCVD_VIA_SMTP_AUTH(0.00) Symbol: GENERIC_REPUTATION(-0.56) Symbol: ASN(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: RCVD_TLS_ALL(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: XM_UA_NO_VERSION(0.01) Symbol: R_DKIM_ALLOW(-1.27) Symbol: RCPT_COUNT_TWO(0.00) Symbol: IP_REPUTATION_HAM(-0.78) Symbol: URI_COUNT_ODD(1.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: TO_MATCH_ENVRCPT_SOME(0.00); Some of the recipients match the envelope X-Symbol: R_PARTS_DIFFER(0.19); Text and HTML parts differ [60.0%] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: FROM_EXCESS_BASE64(1.50); From header is unnecessarily encoded in base64 X-Symbol: DKIM_REPUTATION(-0.60) [-0.60259443883574] X-Symbol: RCVD_VIA_SMTP_AUTH(0.00); Authenticated hand-off was seen in Received headers X-Symbol: GENERIC_REPUTATION(-0.56) [-0.56375674954036] X-Symbol: ASN(0.00) [asn:8075, ipnet:20.40.0.0/13, country:US] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:20.40.108.245] X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53302267125656] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [reader.egress.com:+] X-Symbol: RCVD_TLS_ALL(0.00); All hops used encrypted transports X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [reader.egress.com, quarantine] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [Xrqv, q8=dx=pkc.gov.uk=dataprotection] X-Symbol: XM_UA_NO_VERSION(0.01); X-Mailer/User-Agent header has no version number X-Symbol: R_DKIM_ALLOW(-1.27); DKIM verification succeed [reader.egress.com:s=uk_reader_egress_com_0420] X-Symbol: RCPT_COUNT_TWO(0.00); Two recipients [2] X-Symbol: IP_REPUTATION_HAM(-0.78) [asn: 8075(-0.23), country: US(-0.01), ip: 20.40.108.245(-0.54)] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [5] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [dataprotection@pkc.gov.uk] Message-ID: 2483ea9167b64bd083985d06fa8cd5ff@pkc.gov.uk X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","cc":"pkc@messagestore.co.uk","to":"evidence@mmalegal.co.uk","from":"CDS Data Protection (via Secure Message Portal) ","subject":"Subject Access Request - Response (PKCIR:8636)","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SRS0=+Xrqv+q8=dx=pkc.gov.uk=dataprotection@reader.egress.com\"}","text":"CDS Data Protection (dataprotection@pkc.gov.uk) has sent you some files. To access the files please click the link below. https://reader.egress.com/remote.aspx/11f6b0c364474ef68dd6aaec76f6ca5e Always check the links before you click and check the browser address bar for the padlock icon. ------------------- Need support? Visit our support center at www.egress.com/support for more information."} [2026-05-26 15:31:43] production.INFO: ClassifyInboundEmailJob: message 165 classified as 'dsar_response' (high). [2026-05-26 15:31:50] production.INFO: FindRelatedDsarJob: message 165 — dsar_id=, confidence=low. [2026-05-26 15:31:52] production.INFO: FindRelatedDsarJob: message 165 response_type=data_provided. [2026-05-26 15:31:53] production.INFO: FindRelatedDsarJob: message 165 — extracted reference 'PKCIR:8636' (confidence=high), no DSAR matched. [2026-05-26 15:31:53] production.INFO: FindRelatedDsarJob: message 165 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=none). [2026-05-26 15:41:35] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.16;\tiprev=pass (mail-uksouthazon11010016.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.16;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.196.16 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; 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boundary=\"_008_LO0P123MB6414CBA916A45B10EE3C380CB10B2LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=pzI/rpdsjIzpdFyIf6NbOkLcrELDzU1XO3Ueoc46XPE=; b=oQV+6L5H+ZoUKIhk5Dhbd1EyB7ousDB1qhOWN/d5Il0++QMfEvd6PlBIiKdUK0GFXTLa3rwmBPyCDoAmZfppKkDXWRQ/dgm6+C0QezvcdWy35MTTq8QG2D4+WSvBHwgemviu4OQ7syMhYbvH+oCVwZ2LvSJIe+2ntsvTNXNW5xi5ECHNZluGotvTd2oqkkKbirC5x8QtaZ8JM7YESlZ6S/TTtpRG5bXZboRTunrZRYCX3U5gxmlz4j4GQv5eRyT6O1mSf2IqDv/arLSfi/P+QG07o8rU1Zjxkj0M7WqFfytPdIJSaJSzRdO0rVkwfXOulldLjta77R/SJWI2xEq8tw== Date: Tue, 26 May 2026 14:55:11 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id _VbSD1cERHGJg8BkzPWFkQ for ; Tue, 26 May 2026 14:55:34.395 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRtBq-0000000Atz3-3B4d\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 15:55:32 +0100 Received: from mail-uksouthazon11010016.outbound.protection.outlook.com ([52.101.196.16] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRtBn-0000000G0kx-0XdL\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 15:55:29 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO2P123MB7273.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:32b::16) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","subject":"Subject Access Request","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php59vn9cnnfone44asLXv"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phptoet4fumj3fg6Z7Xor7"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpfq5b65uqhjt15jlvGWX"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqc72otlhe6go87SO58u"}} [2026-05-26 15:41:35] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:41:35, 2026-05-26 15:41:35)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:41:35, 2026-05-26 15:41:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 15:52:18] production.DEBUG: Inbound email data {"html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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","attachments":"2","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","SPF":"fail","from":"TAY accessmrninewells ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.30;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 ARC-Authentication-Results: i=1; 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boundary=\"_005_LNXP123MB36598B4E7F0D71276EE69FC39E0B2LNXP123MB3659GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=U66zT8YpuU6zKForNFWAD594oaYpL6tmmcTsiu0L45s=; b=UQRF/Ep0bUEHOZWKCTDZXnkpsHMyVn4trfjsRppoRdwoBXGF0ugRi49IesgrLOg9ni38Il6nsquGs3oLC3e5V/ATun9briDXrK2HhAghoJD5MTl2zCw8CrF10SRllfztKoULNdYad8C6v5y5azzjVVzwzhZmD0GgyqZAW2zY3o+p2XgNC16nZFb4JPKZGW/n+QA9wM8EUdaInqyP//VcobRHHvpdsSmBcG2AK2IUHQ2xcuFGr94/tTB7a8zW9vJbAyLqrNvSWNrV64nM68G4lIzSc/3WD5dHjVn/nwJb2dS6LIaDviUDs+SQs9oCspJfsyy/7+S4/6R8Z7enQrfddA== Date: Tue, 26 May 2026 13:33:37 +0000 From: TAY accessmrninewells In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id lWMxELQPQkKiiNV8Pcx-gA for ; Tue, 26 May 2026 13:33:41.463 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRrue-0000000AEfZ-0qOI\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from mail-ukwestazon11012030.outbound.protection.outlook.com ([52.101.101.30] helo=CWXP265CU010.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRrud-0000000CSfD-3Ctg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 14:33:40 +0100 Received: from LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:131::9) by LO0P123MB7463.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:2cc::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(1800799024)(6049299003)(69100299015)(4053099003)(8096899003)(18002099003)(56012099003)(22082099003)(4013099003)(38070700021)(3023799007)(5023799004)(4143699003)(6133799003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|1800799024|6049299003|69100299015|4053099003|8096899003|18002099003|56012099003|22082099003|4013099003|38070700021|3023799007|5023799004|4143699003|6133799003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdsoefrlhfe5l1dXMWpU"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkh503kh2n8pk42NmmvB"}} [2026-05-26 15:52:18] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:52:18, 2026-05-26 15:52:18)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 15:52:18, 2026-05-26 15:52:18)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 16:11:16] production.DEBUG: Inbound email data {"from":"aa.Subject Access Request ","html":"
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@scottish.onmicrosoft.com : pass}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","subject":"Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","text":"Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.29;\tiprev=pass (mail-ukwestazon11011029.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.29;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.29 ARC-Authentication-Results: i=1; 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DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.34); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.80) [asn: 8075(-0.17), country: US(-0.00), ip: 52.101.100.29(-0.63)] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [3] X-Symbol: DKIM_REPUTATION(-0.64) [-0.64834694404146] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: GENERIC_REPUTATION(-0.62) [-0.62940577384281] X-Symbol: SPF_REPUTATION_HAM(-0.80) [-0.80720362403582] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWXP123MB51320250207539F11D9DE373850A2@CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -3.0 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(69100299015)(376014)(366016)(38070700021)(4143699003)(5023799004)(6133799003)(11063799006)(56012099003)(18002099003)(22082099003)(13003099007)(8096899003);DIR:OUT;SFP:1101; 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Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 16:11:16, 2026-05-26 16:11:16)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 16:11:16, 2026-05-26 16:11:16)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 16:11:45] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","subject":"Subject Access Request","content-ids":"{\"470b5ee2-268e-48b3-a7b1-56d8e211701a\":\"attachment1\"}","SPF":"fail","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"470b5ee2-268e-48b3-a7b1-56d8e211701a\"},\"attachment2\":{\"filename\":\"Alan Fletcher Volume 1 Protected.pdf\",\"name\":\"Alan Fletcher Volume 1 Protected.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"type\":\"application/pdf\"}}","attachments":"4","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php93ej4v0sftl944joAF4"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmocnt74rcq571cpIZCn"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpjgu3qhuorlb582tKjLF"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdb8s3fljufee5SH2ViT"}} [2026-05-26 16:11:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 16:11:45, 2026-05-26 16:11:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 16:11:45, 2026-05-26 16:11:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 16:15:49] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","text":"Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.76","SPF":"fail","from":"aa.Subject Access Request ","subject":"Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262","html":"
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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boundary=\"_000_CWXP123MB5132A23CC080FC6C169296BF850A2CWXP123MB5132GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=gVxdn8V3sh2AqO/NjVperK7GDUic3WmWDUFyaXRiZW0=; b=UCfWbUaeIG+VAecakJgu0GzrGwfa2pzAq9t4wG+1sJcWIexdZeNZbPy8AGrtxl1yopz4Cz9WIVyvO1PWzaDvsFTbiYJoZz/gy1ejotDFLp3MMRxuMbAkYUIUA3wHgEf4XhyO1XxSKFMFUJhqPFpNbfHaef2wfgSGqTKUYIdbAr8= Date: Mon, 25 May 2026 08:09:50 +0000 From: aa.Subject Access Request Importance: high In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k22dmkCaRdieQweqbQaAeA for ; Mon, 25 May 2026 08:09:54.212 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRQNl-00000001Buk-0h44\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 09:09:53 +0100 Received: from mail-ukwestazon11011050.outbound.protection.outlook.com ([52.101.100.50] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRQNk-00000003GjG-2PL9\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 09:09:52 +0100 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:137::5) by LO3P123MB3306.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:106::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.17; Mon, 25 May 2026 08:09:50 +0000 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM ([fe80::555b:96a2:aa1e:c2b5]) by CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM ([fe80::555b:96a2:aa1e:c2b5%4]) with mapi id 15.21.0048.019; Mon, 25 May 2026 08:09:50 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of aapct.scot.nhs.uk designates 52.101.100.50 as permitted sender) client-ip=52.101.100.50; envelope-from=SubjectAccessRequest@aapct.scot.nhs.uk; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Mon, 25 May 2026 09:09:52 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262 Thread-Index: AQHc7B3cjzCplSYFDUy4klc0HArIOw== Thread-Topic: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262 To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: SubjectAccessRequest@aapct.scot.nhs.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 501f6269-e3f0-4d82-8906-08deba34fe89 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 25 May 2026 08:09:50.4450 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: XlDzoC0IUa7+oaEu5TZ9iMlfIyln/aWsPR/vmAPMX3FGy2kNhhHpemIqQgff7+SFB5lpNBtrqe4SDMYJmIxhMshWKaanEb8cRCFqmMD1V1Y= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO3P123MB3306 X-MS-Has-Attach: X-MS-TNEF-Correlator: X-Originating-IP: 52.101.100.50 X-OriginatorOrg: aapct.scot.nhs.uk X-Priority: 1 X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: HAS_X_PRIO_ONE(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-0.98) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.95) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(-0.41) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.72) Symbol: SPF_REPUTATION_HAM(-0.58) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.98); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.95) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.100.50(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.50:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [3] X-Symbol: DKIM_REPUTATION(-0.41) [-0.4130495301703] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.72) [-0.72758574108814] X-Symbol: SPF_REPUTATION_HAM(-0.58) [-0.58372056344793] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWXP123MB5132A23CC080FC6C169296BF850A2@CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -2.5 (--) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; 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Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

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, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 16:15:49, 2026-05-26 16:15:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 16:15:49, 2026-05-26 16:15:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 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Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 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Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 16:21:03] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","subject":"Invoice 1700 from Southfield Medical Practice","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
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envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"fail","from":"Southfield Medical Practice ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","attachments":"1","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@notification.intuit.com : pass}","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsvo7bq4gjlancp1xv8J"}} [2026-05-26 16:21:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 16:21:03, 2026-05-26 16:21:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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Privacy | Security | Terms of Service
�
\"\" , ?, 2026-05-26 16:21:03, 2026-05-26 16:21:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 16:30:45] production.DEBUG: Inbound email data {"subject":"Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","sender_ip":"185.151.28.75","from":"TAY informationgovernance ","content-ids":"{\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\":\"attachment1\",\"8e649580-aae4-4ec2-8333-c94ed2e17123\":\"attachment2\"}","html":"
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"2","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.informationgovernance@nhs.scot\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-fgnzn4wz.png\",\"name\":\"Outlook-fgnzn4wz.png\",\"type\":\"image/png\",\"content-id\":\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\"},\"attachment2\":{\"filename\":\"Outlook-2mgx0tl3.png\",\"name\":\"Outlook-2mgx0tl3.png\",\"type\":\"image/png\",\"content-id\":\"8e649580-aae4-4ec2-8333-c94ed2e17123\"}}","text":"Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.55;\tiprev=pass (mail-uksouthazon11012055.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.55;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.96.55 ARC-Authentication-Results: i=1; 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boundary=\"_005_LOBP123MB8668134645F573488170E6D38A0A2LOBP123MB8668GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=xu5pByouATgzM3od8aqv4QQ44PmOZZvyIkZWbThPC5Y=; b=pvtVea4swPND3TbiLR6ot5BU9dAaFfUjNpKbiM23/hY0N1l7EBEnvx0Exgxc0RF5zk3Mnc4jirPt6/okrR79QzD9A3sbjiw26A8xRjoZv76RmO0zeHwS2sfRcfMNBH1oH4bPkB0yL0ffBiDFsOitfJuw+6H5mltNYCmU7HRPlhrdGKlRNBtIVB38bLBaBUcLVt+Bdpr8phZ/CMZi6G0Es6x+3sz+g2rP6v0Qpp01mu0cJGohE8GltF8OAFvAdiPa5Z9R8wuCBnOSfIDaPF0kRbKXAGRPGEKOPkwWsikI32e8SxRjCy14LMFXpjFEQA4mdaNTGafPFnjVFvECQ8avfQ== Date: Mon, 25 May 2026 14:27:55 +0000 From: TAY informationgovernance In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id PZXSyqzNQYmRzJuPl4pxaw for ; Mon, 25 May 2026 14:27:59.387 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRWHe-00000005EOv-1FTZ\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from mail-uksouthazon11012055.outbound.protection.outlook.com ([52.101.96.55] helo=LO0P265CU003.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRWHd-000000048X0-3OER\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 15:27:58 +0100 Received: from LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:47f::22) by CWLP123MB7446.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:220::9) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to policy/overusage [nhs.scot:from_mime, nhs.scot:email, nhs.scot:from_smtp, nhs.scot:dkim, mail-uksouthazon11012055.outbound.protection.outlook.com:rdns, LOBP123MB8668.GBRP123.PROD.OUTLOOK.COM:mid, LO0P265CU003.outbound.protection.outlook.com:helo, mmalegal.co.uk:email, scot.nhs.uk:url] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.97) [asn: 8075(-0.17), country: US(-0.00), ip: 52.101.96.55(-0.80)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.55:from] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71117033584564] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.80) [-0.80121963328618] X-Symbol: SPF_REPUTATION_HAM(-0.71) [-0.71001687363139] X-Symbol: DKIM_TRACE(0.00); 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Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 16:30:45, 2026-05-26 16:30:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 16:30:45, 2026-05-26 16:30:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: ad4cf883-9f99-4804-c22a-08debb1e1228 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOYP123MB3454:EE_|CWXP123MB5811:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"2","dkim":"{@nhs.scot : pass}","subject":"Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","SPF":"fail","sender_ip":"185.151.28.76","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpro8clp7c076j1srGiK0"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php9gscoi0ur2513OesIf8"}} [2026-05-26 17:01:01] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 17:01:01, 2026-05-26 17:01:01)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 17:01:01, 2026-05-26 17:01:01)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"4","to":"\"evidence@mmalegal.co.uk\" ","subject":"Subject Access Request","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"470b5ee2-268e-48b3-a7b1-56d8e211701a\"},\"attachment2\":{\"filename\":\"Alan Fletcher Volume 1 Protected.pdf\",\"name\":\"Alan Fletcher Volume 1 Protected.pdf\",\"type\":\"application/pdf\"},\"attachment3\":{\"filename\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - EMIS Documents Protected.pdf\",\"type\":\"application/pdf\"},\"attachment4\":{\"filename\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"name\":\"Alan Fletcher 3012876456 - Consultations Protected.pdf\",\"type\":\"application/pdf\"}}","dkim":"{@nhs.scot : pass}","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.76","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpgo1as504icribxN3KA1"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phptucbtvm6o96p2tCe2iI"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/php8djl395b198k8Xx5lyl"},"attachment4":{"Illuminate\\Http\\UploadedFile":"/tmp/phpu9ra9uesv3ccdtHYnSS"}} [2026-05-26 17:11:53] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 17:11:53, 2026-05-26 17:11:53)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 17:11:53, 2026-05-26 17:11:53)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 17:15:52] production.DEBUG: Inbound email data {"text":"Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","to":"\"evidence@mmalegal.co.uk\" ","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","content-ids":"{\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","subject":"Re: Subject Access Request","sender_ip":"185.151.28.75","SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachments":"2","dkim":"{@nhs.scot : pass}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"}}","html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.46); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.24(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.24:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.74) [-0.74519977928378] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.6182150707737] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73297515706604] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO0P123MB6414497771D5066ED881094BB10A2@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.2 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-25T15:01:32.861Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Standard; x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(1800799024)(366016)(376014)(19092799006)(6049299003)(38070700021)(8096899003)(4053099003)(4013099003)(56012099003)(22082099003)(6133799003)(18002099003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|1800799024|366016|376014|19092799006|6049299003|38070700021|8096899003|4053099003|4013099003|56012099003|22082099003|6133799003|18002099003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 2e00e072-a252-4f53-6122-08deba6e8287 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LO0P123MB6414:EE_|LO0P123MB7005:EE_","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpdoqc1uf6af9ccaDNbuu"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg9f42budii1q7kfj0UJ"}} [2026-05-26 17:15:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 17:15:52, 2026-05-26 17:15:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 17:15:52, 2026-05-26 17:15:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 17:31:59] production.DEBUG: Inbound email data {"to":"","text":"Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. 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CWXP265MB1846:EE_|LO0P265MB7041:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","SPF":"softfail","cc":"","dkim":"{@nrscotland.gov.uk : pass}","sender_ip":"185.151.28.76","from":"","subject":"NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","html":"

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
","attachments":"0"} [2026-05-26 17:31:59] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 17:31:59, 2026-05-26 17:31:59)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 17:31:59, 2026-05-26 17:31:59)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 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Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 17:59:45] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t 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smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61611","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}"} [2026-05-26 17:59:45] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 17:59:45, 2026-05-26 17:59:45)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 17:59:45, 2026-05-26 17:59:45)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 18:08:15] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. 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From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: RCVD_COUNT_FIVE(0.00); Message has 5-7 Received headers [6] X-Symbol: HAS_XOIP(0.00); Has X-Originating-IP header X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed, multipart/related, multipart/alternative, text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: MID_RHS_MATCH_FROM(0.00); Message-ID RHS matches From domain X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.100:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.75) [-0.7536852174556] X-Symbol: GENERIC_REPUTATION(-0.40) [-0.40333715925015] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.75) [-0.75742051265799] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scotland.police.uk:+] X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [scotland.police.uk, reject] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.47); DKIM verification succeed [scotland.police.uk:s=selector2] X-Symbol: IP_REPUTATION_HAM(-0.62) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.100(-0.39)] X-Symbol: SUSPICIOUS_AUTH_ORIGIN(0.00); Message authenticated, but from a suspicios origin (potentially an injector) X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:+, 4:~, 5:~, 6:~, 7:~] Message-ID: b35940ed6e324b90b840befe529842df@scotland.police.uk X-Milter-Del: X-Spam X-Spam-Score: -3.8 (---) X-Stackmail-Forwarder: evidence@mmalegal.co.uk msip_labels: x-$switch: demIdHint=\"emailPlain\"; labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","subject":"RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

","attachments":"3","dkim":"{@scotland.police.uk : pass}","sender_ip":"185.151.28.75","to":"\"evidence@mmalegal.co.uk\" ","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php1j80g5uauerrenXEdsx"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php41a74arhplo0aZgqLGB"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpm7tl19148vnu5MDXsQf"}} [2026-05-26 18:08:15] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 18:08:15, 2026-05-26 18:08:15)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 18:08:15, 2026-05-26 18:08:15)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 18:14:24] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\"},\"attachment6\":{\"filename\":\"EMIS consultations - redactions applied.pdf\",\"name\":\"EMIS consultations - redactions applied.pdf\",\"type\":\"application/pdf\"},\"attachment7\":{\"filename\":\"EMIS documents - redactions applied.pdf\",\"name\":\"EMIS documents - redactions applied.pdf\",\"type\":\"application/pdf\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","html":"
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Re: Subject Access Request","content-ids":"{\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\":\"attachment4\",\"53d93b0b-48d5-4693-ab61-ded2b7fc22f7\":\"attachment5\",\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"715d49df-7018-4234-b9a4-63d38221bc8e\":\"attachment3\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"7","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.39;\tiprev=pass (mx4.mail.stackcp.net) smtp.remote-ip=10.4.13.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.28;\tiprev=pass (mail-uksouthazon11011028.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.28;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.95.28 ARC-Authentication-Results: i=1; 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

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and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 18:14:24, 2026-05-26 18:14:24)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 18:14:24, 2026-05-26 18:14:24)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 18:52:20] production.DEBUG: Inbound email data {"from":"TAY accessmrninewells ","attachments":"2","to":"\"evidence@mmalegal.co.uk\" ","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: REPLY(-4.00) X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: R_DKIM_ALLOW(-1.42); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-1.11) [asn: 8075(-0.23), country: US(-0.01), ip: 52.101.101.30(-0.87)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.101.30:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.71) [-0.71571537591892] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.87) [-0.8760976847207] X-Symbol: SPF_REPUTATION_HAM(-0.70) [-0.70768831998913] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LNXP123MB36598B4E7F0D71276EE69FC39E0B2@LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -8.6 (--------) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LNXP123MB3659.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230040)(366016)(19092799006)(376014)(1800799024)(6049299003)(69100299015)(4053099003)(8096899003)(18002099003)(56012099003)(22082099003)(4013099003)(38070700021)(3023799007)(5023799004)(4143699003)(6133799003)(11063799006);DIR:OUT;SFP:1101; x-microsoft-antispam: BCL:0;ARA:13230040|366016|19092799006|376014|1800799024|6049299003|69100299015|4053099003|8096899003|18002099003|56012099003|22082099003|4013099003|38070700021|3023799007|5023799004|4143699003|6133799003|11063799006; x-microsoft-antispam-message-info: 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 x-ms-exchange-antispam-messagedata-0: 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 x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: e29a46b8-84d7-47ad-4df5-08debb2b6450 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LNXP123MB3659:EE_|LO0P123MB7463:EE_","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","SPF":"fail","text":"Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","subject":"Re: Data Subject Access Request - Mr Stewart Fraser","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.accessmrninewells@nhs.scot\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-p42sbmjr.png\",\"name\":\"Outlook-p42sbmjr.png\",\"type\":\"image/png\",\"content-id\":\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\"},\"attachment2\":{\"filename\":\"Outlook-ebtmbmun.png\",\"name\":\"Outlook-ebtmbmun.png\",\"type\":\"image/png\",\"content-id\":\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\"}}","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php6a0bcrvsvg9fbRfhazt"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpmv2hkp8oht9j099EDpp"}} [2026-05-26 18:52:20] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 18:52:20, 2026-05-26 18:52:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 18:52:20, 2026-05-26 18:52:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 19:11:18] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.29;\tiprev=pass (mail-ukwestazon11011029.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.29;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig 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mx.stackmail.com;\tiprev=pass (mail-ukwestazon11011029.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.29;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.29 Content-Type: multipart/alternative; boundary=\"_000_CWXP123MB51320250207539F11D9DE373850A2CWXP123MB5132GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=fZk5jOGEYjuld0FvCDntvLOhn1xT05KWZsfgktDKE9w=; b=DtkN1jz0GbCuxmjnzqml6tbj32AHqJybtWsQ09uw67OVJsjajuWg5lK8bW0QaM0l8MUgOPDtWwrl4ckIdMqmRR9nXvXoKgrdAVgp8FPO+4r1EDCGVB7b8y3TH7m1lq8BNfCFbR5TyN+Qf5lygSsxEOhV0ER0DeHa/MgnYaDW1pA= Date: Mon, 25 May 2026 08:08:18 +0000 From: aa.Subject Access Request Importance: high In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id NNdYCgDYQfCHSBDpm88gAw for ; Mon, 25 May 2026 08:08:22.181 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRQMG-000000032Vc-3trc\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 09:08:21 +0100 Received: from mail-ukwestazon11011029.outbound.protection.outlook.com ([52.101.100.29] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRQMG-00000006wiC-1dLy\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 09:08:20 +0100 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:137::5) by LO3P123MB3306.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:106::6) with 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If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachments":"0"} [2026-05-26 19:11:19] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 19:11:19, 2026-05-26 19:11:19)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 19:11:19, 2026-05-26 19:11:19)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 19:15:51] production.DEBUG: Inbound email data {"dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.76","from":"aa.Subject Access Request ","text":"Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.50;\tiprev=pass (mail-ukwestazon11011050.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.50;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.50 ARC-Authentication-Results: i=1; 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Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


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and (iii) do not copy the email or disclose its contents to anyone.

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"} [2026-05-26 19:15:51] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 19:15:51, 2026-05-26 19:15:51)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 19:15:51, 2026-05-26 19:15:51)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 19:21:04] production.DEBUG: Inbound email data {"charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@notification.intuit.com : pass}","SPF":"fail","subject":"Invoice 1700 from Southfield Medical Practice","attachments":"1","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"name\":\"Invoice_1700_from_Southfield_Medical_Practice.pdf\",\"type\":\"application/pdf\"}}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
Privacy | Security | Terms of Service
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a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","sender_ip":"185.151.28.76","to":"evidence@mmalegal.co.uk","from":"Southfield Medical Practice ","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpg5h7g5tompe7bKbaWRQ"}} [2026-05-26 19:21:04] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 19:21:04, 2026-05-26 19:21:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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�
\"\" , ?, 2026-05-26 19:21:04, 2026-05-26 19:21:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 19:30:47] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.75","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.55;\tiprev=pass (mail-uksouthazon11012055.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.55;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.96.55 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none ARC-Message-Signature: i=3; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; 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IP_REPUTATION_HAM(-0.97) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: DKIM_REPUTATION(-0.71) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.80) Symbol: SPF_REPUTATION_HAM(-0.71) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: URIBL_BLOCKED(0.00); URIBL.com: query refused, likely due to 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Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.informationgovernance@nhs.scot\"}","text":"Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phprjqobnj2uajt4c21WD7"},"attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpqa12rr57gig8dlF7CyA"}} [2026-05-26 19:30:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96\x0D\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 19:30:47, 2026-05-26 19:30:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 19:30:47, 2026-05-26 19:30:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 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[2026-05-26 20:01:03] production.DEBUG: Inbound email data {"text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"fv.healthrecs-legal@nhs.scot\"}","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.95.69;\tiprev=pass (mail-uksouthazon11011069.outbound.protection.outlook.com) smtp.remote-ip=52.101.95.69;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.95.69 ARC-Authentication-Results: i=1; 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boundary=\"_005_LOYP123MB3454B3812B54AFA00D2CDEE6C10B2LOYP123MB3454GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=MVIC4wvG+e7JtaVFUxt4isqHEiwjy4v3+XXm2/YKMR4=; b=lDMa79fdYUJdwYVRMesnY2SSG5eeeNifDBo8dPtnZzxdC36HSslNHPUaqmV3DW4baarOkYteEpVAZFGYBRqHb6tCvS09jmXx5OM86SER3Ou8bP6i99G7B+VMzqwg88sygZmnaJqPUygbdL2vPfOxJggGRd9Ev+5rP43C9vX9ENHGG2jDNtCIEVbqRc6+REbW6aJxqzdB0hz/b3oBn4fLUqRwEwPDBlZ83oLncXNNx22A9uhrT6FK1HgL/8wZr2+6eNSKdzzm8uELKb4lorJW/vhIGysY/L1U7RjSRMP9ogCN58R6xcqNkGRLeV6CUQoPX/bjClA2A2n66gXkEYrNzA== Date: Tue, 26 May 2026 11:58:16 +0000 From: \"fv healthrecs-legal (NHS Forth Valley)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id JUfLfcymT5WeQtwiOkqrDg for ; Tue, 26 May 2026 11:58:24.666 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRqQR-00000009QFV-2Jba\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:58:23 +0100 Received: from mail-uksouthazon11011069.outbound.protection.outlook.com ([52.101.95.69] helo=LO2P265CU024.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRqQR-00000008IKP-0URb\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:58:23 +0100 Received: from LOYP123MB3454.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:11d::6) by CWXP123MB5811.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:194::5) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; 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Data Subject Access Request – Hospital / NHS Trust Records","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","content-ids":"{\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\":\"attachment2\",\"807728ef-bada-4a6d-82f1-d941009c29ed\":\"attachment1\"}","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php3tffh2oc6mkodGgE7Xr"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/php0h3eq1elp2jeaS73pB7"}} [2026-05-26 20:01:03] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 20:01:03, 2026-05-26 20:01:03)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 20:01:03, 2026-05-26 20:01:03)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): 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Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 20:12:00] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","sender_ip":"185.151.28.76","SPF":"fail","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.196.16;\tiprev=pass (mail-uksouthazon11010016.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.16;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) 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(mail-uksouthazon11010016.outbound.protection.outlook.com) smtp.remote-ip=52.101.196.16;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.196.16 Content-Type: multipart/mixed; boundary=\"_008_LO0P123MB6414CBA916A45B10EE3C380CB10B2LO0P123MB6414GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=pzI/rpdsjIzpdFyIf6NbOkLcrELDzU1XO3Ueoc46XPE=; b=oQV+6L5H+ZoUKIhk5Dhbd1EyB7ousDB1qhOWN/d5Il0++QMfEvd6PlBIiKdUK0GFXTLa3rwmBPyCDoAmZfppKkDXWRQ/dgm6+C0QezvcdWy35MTTq8QG2D4+WSvBHwgemviu4OQ7syMhYbvH+oCVwZ2LvSJIe+2ntsvTNXNW5xi5ECHNZluGotvTd2oqkkKbirC5x8QtaZ8JM7YESlZ6S/TTtpRG5bXZboRTunrZRYCX3U5gxmlz4j4GQv5eRyT6O1mSf2IqDv/arLSfi/P+QG07o8rU1Zjxkj0M7WqFfytPdIJSaJSzRdO0rVkwfXOulldLjta77R/SJWI2xEq8tw== Date: Tue, 26 May 2026 14:55:11 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id _VbSD1cERHGJg8BkzPWFkQ for ; Tue, 26 May 2026 14:55:34.395 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRtBq-0000000Atz3-3B4d\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 15:55:32 +0100 Received: from mail-uksouthazon11010016.outbound.protection.outlook.com ([52.101.196.16] helo=LO3P265CU004.outbound.protection.outlook.com)\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRtBn-0000000G0kx-0XdL\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 15:55:29 +0100 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:28d::13) by LO2P123MB7273.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:32b::16) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.20; Tue, 26 May 2026 14:55:12 +0000 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM ([fe80::e5bc:8bf2:285f:1e54]) by LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM ([fe80::e5bc:8bf2:285f:1e54%4]) with mapi id 15.21.0071.010; Tue, 26 May 2026 14:55:12 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of nhs.scot designates 52.101.196.16 as permitted sender) client-ip=52.101.196.16; envelope-from=Jenna.Omand2@nhs.scot; helo=LO3P265CU004.outbound.protection.outlook.com; Resent-Date: Tue, 26 May 2026 15:55:29 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Thread-Index: AQHc7R2APNzb6VQiG06gL4ePfqU/UQ== Thread-Topic: Subject Access Request To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: Jenna.Omand2@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk 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Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 20:12:00, 2026-05-26 20:12:00)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 20:12:00, 2026-05-26 20:12:00)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 20:15:54] production.DEBUG: Inbound email data {"from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"}}","text":"Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","sender_ip":"185.151.28.75","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","content-ids":"{\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Subject Access Request","html":"
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Mon, 25 May 2026 15:01:33 +0000 Received: from LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM ([fe80::e5bc:8bf2:285f:1e54]) by LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM ([fe80::e5bc:8bf2:285f:1e54%4]) with mapi id 15.21.0048.019; Mon, 25 May 2026 15:01:33 +0000 Received-SPF: pass (mx2.lhr.stackcp.net: domain of nhs.scot designates 52.101.96.24 as permitted sender) client-ip=52.101.96.24; envelope-from=Jenna.Omand2@nhs.scot; helo=LO0P265CU003.outbound.protection.outlook.com; References: Resent-Date: Mon, 25 May 2026 16:01:35 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Thread-Index: AQHc53PFu4VvAHVT/0WuvlJtmQTwNbYe35KU Thread-Topic: Subject Access Request To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: Jenna.Omand2@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 2e00e072-a252-4f53-6122-08deba6e8287 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 25 May 2026 15:01:33.1776 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: qJFmyi/pkJdfT4MLXhNMdVPKFPYQJK2VAGRurEzKyzWMK7QAJIzuqxHBAWYOPcsyDpx+uMADdN45HxlZ3Kqv2+Og4b7qdwD0vOzptEfERW8= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P123MB7005 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.24 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.46) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.83) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.74) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.61) Symbol: SPF_REPUTATION_HAM(-0.73) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.46); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.24(-0.61)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.96.24:from] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: DKIM_REPUTATION(-0.74) [-0.74519977928378] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:+, 3:~, 4:~, 5:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.61) [-0.6182150707737] X-Symbol: SPF_REPUTATION_HAM(-0.73) [-0.73297515706604] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [nhs.scot:+] Message-ID: LO0P123MB6414497771D5066ED881094BB10A2@LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -4.2 (----) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=nhs.scot; msip_labels: MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Enabled=True;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SiteId=10efe0bd-a030-4bca-809c-b5e6745e499a;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_SetDate=2026-05-25T15:01:32.861Z;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Name=Unprotected - Marked as Sensitive;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_ContentBits=1;MSIP_Label_2e7a8cdd-b927-4441-8c2d-75eba112b9d6_Method=Standard; 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Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 20:15:54, 2026-05-26 20:15:54)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 20:15:54, 2026-05-26 20:15:54)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 20:32:00] production.DEBUG: Inbound email data {"to":"","subject":"NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281","attachments":"0","dkim":"{@nrscotland.gov.uk : pass}","cc":"","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"cc\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\"}","sender_ip":"185.151.28.76","from":"","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","text":"Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************","html":"

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
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CWXP265MB1846:EE_|LO0P265MB7041:EE_","SPF":"softfail"} [2026-05-26 20:32:00] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 20:32:00, 2026-05-26 20:32:00)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 20:32:00, 2026-05-26 20:32:00)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 20:59:47] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed; d=mx.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=K44NJzKxqzgOJLMD2CH4ombcBOv9fsIZHYpNC68xZDCuoVrJOO+V8fUG8Cxtg7WWM6ePWyqXma\t 6qEVk+Yy7A2F4xJz4J8zKVldsGNmNuzpheT/Trw7DrXLOwwiA8dKGaBZPd6R3hys+w6lVaMBWB\t QQGBYynPozbgitryydXZEtNRCRiyG4/f7562CKzB6I7JOPXsbo7IXrcnfzW1WKShqj3ca5Oq1A\t BWnkFojSAs97JR2GX8S7YE/w7Q6wI/a/r6x5X6U8m+tHmXgmqJCeYDQFUYmbq/2OUKG4KXmFYt\t 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smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 Authentication-Results: mx.stackmail.com;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none Content-Transfer-Encoding: 7bit Content-Type: text/plain; charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","to":"evidence@mmalegal.co.uk","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61611","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}","sender_ip":"185.151.28.75","SPF":"softfail"} [2026-05-26 20:59:47] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 20:59:47, 2026-05-26 20:59:47)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 20:59:47, 2026-05-26 20:59:47)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) 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[2026-05-26 21:08:17] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"DataProtectionSubjectAccess@Scotland.police.uk\"}","text":"OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.","html":"

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

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labelID=\"public\"; processed=\"1\"; software=\"outlook plugin/20.7.644.0\"; switchID=\"peter.malone@scotland.police.uk\"; x-classificationmarking: [OFFICIAL] x-ms-exchange-messagesentrepresentingtype: 1 x-originating-ip: [10.10.14.11]","content-ids":"{\"image001.png@01DCED16.686C3E60\":\"attachment1\",\"image002.png@01DCED16.686C3E60\":\"attachment2\"}","attachment-info":"{\"attachment1\":{\"filename\":\"image001.png\",\"name\":\"image001.png\",\"type\":\"image/png\",\"content-id\":\"image001.png@01DCED16.686C3E60\"},\"attachment2\":{\"filename\":\"image002.png\",\"name\":\"image002.png\",\"type\":\"image/png\",\"content-id\":\"image002.png@01DCED16.686C3E60\"},\"attachment3\":{\"filename\":\"SAR-26-04014 - Response.pdf\",\"name\":\"SAR-26-04014 - Response.pdf\",\"type\":\"application/pdf\"}}","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\",\"html\":\"iso-8859-1\",\"filename\":\"UTF-8\"}","dkim":"{@scotland.police.uk : pass}","SPF":"fail","from":"Data Protection Subject Access\t","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php7n4moonj4l4ccdeSUZ6"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpbbobd4o2u1i58zxjEOJ"},"attachment3":{"Illuminate\\Http\\UploadedFile":"/tmp/phpcfmpl9dnr5b45trDRiy"}} [2026-05-26 21:08:17] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / Lrach-ln: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / Lrach-ln: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / Lrach-ln: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 21:08:17, 2026-05-26 21:08:17)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL],

OFFICIAL

Good Afternoon.

 

Please find attached the response to your recent Subject Access request.

 

Kind regards,

 

Data Protection Team

 

Information Management

Police Scotland / Poileas Alba

 

Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk

Website / L�rach-l�n: www.scotland.police.uk

Twitter: @policescotland

Facebook: www.facebook.com/policescotland

 

 

 

From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 21 May 2026 11:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Good morning, 

 

Thank you for your previous email. We note its contents. 

 

We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. 

 

If you require any further information, don't hesitate to contact us. 

 

We look forward to hearing from you in due course. 

 

Kind regards

 

Investigations Team

MMA Legal

 

T: 0161 563 0816

 

 

 

MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  

 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

From: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Sent: 04 May 2026 8:20 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL]

 

OFFICIAL

Dear Sir/Madam.

Thank you for your recent subject access request relating to Mr John Kennedy.

While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person.

 

Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses?

Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act.

Kind regards

Data Protection Team

Information Management

 

Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk
Website / L�rach-l�n: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland

 

 

 

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 22 April 2026 20:09
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Data Subject Access Request - Mr John Kennedy

 

CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018

 

Client Name: Mr John Kennedy
Client Reference: 100144
Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS
Date of Birth: 23/06/1965
Also Known As:

Name in Care:

 

 

Dear Sir/Madam,

We act on behalf of the above-named client. 

Please find the enclosed request.

This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

We thank you for your assistance in this matter. 

Yours faithfully,

 

Investigations Team

T: 0161 563 0816

 

MMA Legal Limited, a company registered in England and Wales with registered number 13900519 

Authorised and regulated by the Solicitors Regulation Authority number 8000579

Registered Office: Stok, Princes Street, Stockport SK1 1RY

This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.

Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.

Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

, OFFICIAL Good Afternoon. Please find attached the response to your recent Subject Access request. Kind regards, Data Protection Team Information Management Police Scotland / Poileas Alba Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: evidence@mmalegal.co.uk Sent: 21 May 2026 11:09 To: Data Protection Subject Access Subject: Re: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good morning, Thank you for your previous email. We note its contents. We can't confirm a middle name for our client, nor another known address. We can confirm the name of their parents, Hugh Kennedy and Ghelma Mcglockin. Hopefully this will help identify the correct John Kennedy. If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:image001.png@01DCED16.686C3E60][cid:image002.png@01DCED16.686C3E60] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Data Protection Subject Access > Sent: 04 May 2026 8:20 AM To: MMA Legal > Subject: SAR-26-04014 - RE: Data Subject Access Request - Mr John Kennedy [OFFICIAL] OFFICIAL Dear Sir/Madam. Thank you for your recent subject access request relating to Mr John Kennedy. While carrying out enquiries we have identified a possible match on our records, however need to claify that this is indeed the correct person. Can you advise if Mr Kennedy has any middle names, or has lived at any other addresses? Once your clarification is received, we will look to issue a response within the statutory 30 day period allowed under the above Act. Kind regards Data Protection Team Information Management Team Email / Post-d na Sgioba: dataprotectionsubjectaccess@scotland.pnn.police.uk Website / L�rach-l�n: http://www.scotland.police.uk/ Twitter: @policescotland Facebook: http://www.facebook.com/policescotland From: MMA Legal > Sent: 22 April 2026 20:09 To: Data Protection Subject Access > Subject: Data Subject Access Request - Mr John Kennedy CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018 Client Name: Mr John Kennedy Client Reference: 100144 Client Address: 5 Kilspindie Court, Longniddry, East Lothian , EH32 0RS Date of Birth: 23/06/1965 Also Known As: Name in Care: Dear Sir/Madam, We act on behalf of the above-named client. Please find the enclosed request. This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., 2026-05-26 21:08:17, 2026-05-26 21:08:17)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 21:14:27] production.DEBUG: Inbound email data {"subject":"Re: Subject Access Request","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"75e976b3-916e-4f96-8141-0db6a58e99f6\"},\"attachment2\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue and.png\",\"type\":\"image/png\",\"content-id\":\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\"},\"attachment3\":{\"filename\":\"Outlook-5k2x15bf.png\",\"name\":\"Outlook-5k2x15bf.png\",\"type\":\"image/png\",\"content-id\":\"715d49df-7018-4234-b9a4-63d38221bc8e\"},\"attachment4\":{\"filename\":\"Outlook-5m30v05v.png\",\"name\":\"Outlook-5m30v05v.png\",\"type\":\"image/png\",\"content-id\":\"2f06de37-2f22-4bf9-8f64-8928f93ee4a1\"},\"attachment5\":{\"filename\":\"Outlook-A blue and.png\",\"name\":\"Outlook-A blue 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","sender_ip":"185.151.28.76","from":"\"Jenna Omand (NHS Greater Glasgow and Clyde)\" ","text":"Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. 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Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 21:14:27, 2026-05-26 21:14:27)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good morning,

Please see records attached.

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 10:11
To: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Subject: Re: Subject Access Request
 
Good morning,

Yes, this email address is a secure email we use to handle all requested documents.

Kind regards,
Leah
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 25 May 2026 4:01 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Re: Subject Access Request
 
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good morning, Please see records attached. Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 10:11 To: Jenna Omand (NHS Greater Glasgow and Clyde) Subject: Re: Subject Access Request Good morning, Yes, this email address is a secure email we use to handle all requested documents. Kind regards, Leah Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:715d49df-7018-4234-b9a4-63d38221bc8e][cid:2f06de37-2f22-4bf9-8f64-8928f93ee4a1] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 25 May 2026 4:01 PM To: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 21:14:27, 2026-05-26 21:14:27)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 21:52:23] production.DEBUG: Inbound email data {"headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.101.30;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none 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b=e0Y6U26wgifcmH1ZttSFn+/2cXWPfqA2eJY6uQr8EgnbpdnXHgyJNCAR6EyAvrC0OIVZAkOdamUt+QsYGyrpvNGrOxCNqWH8+l+xDdC3DYCcvIIOm01z44tEufpqOuq7Xt84qKqtuuTWkCqpf5DF7JEzlepGpcUECatNwMGsbK6byYqNge704p6AmViLIRv3scLNxba6SUVGHZv6HMBS6UfKD1NrRUikxqkOVplKBlEB4n+d64gbkJQFErc2lhH0ciJbGkDDmKwRYnuaaYqmq1oufOMeX1sx1i6SpUs4l9WicnzRRvjlwHmIogOM4taPfEIToI7/qHMLdMaWs1i8mA== Accept-Language: en-GB, en-US Authentication-Results: fwd-relay2.stackmail.com;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) Authentication-Results: mx.stackmail.com;\tiprev=pass (mail-ukwestazon11012030.outbound.protection.outlook.com) smtp.remote-ip=52.101.101.30;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.101.30 Content-Type: multipart/related; boundary=\"_005_LNXP123MB36598B4E7F0D71276EE69FC39E0B2LNXP123MB3659GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=U66zT8YpuU6zKForNFWAD594oaYpL6tmmcTsiu0L45s=; b=UQRF/Ep0bUEHOZWKCTDZXnkpsHMyVn4trfjsRppoRdwoBXGF0ugRi49IesgrLOg9ni38Il6nsquGs3oLC3e5V/ATun9briDXrK2HhAghoJD5MTl2zCw8CrF10SRllfztKoULNdYad8C6v5y5azzjVVzwzhZmD0GgyqZAW2zY3o+p2XgNC16nZFb4JPKZGW/n+QA9wM8EUdaInqyP//VcobRHHvpdsSmBcG2AK2IUHQ2xcuFGr94/tTB7a8zW9vJbAyLqrNvSWNrV64nM68G4lIzSc/3WD5dHjVn/nwJb2dS6LIaDviUDs+SQs9oCspJfsyy/7+S4/6R8Z7enQrfddA== Date: Tue, 26 May 2026 13:33:37 +0000 From: TAY accessmrninewells In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id lWMxELQPQkKiiNV8Pcx-gA for ; Tue, 26 May 2026 13:33:41.463 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] 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thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","dkim":"{@nhs.scot : pass}","sender_ip":"185.151.28.76","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"TAY accessmrninewells ","content-ids":"{\"880e8c0e-7b76-4bb1-8d84-0957e46e31f0\":\"attachment2\",\"d83b5a6c-bd99-4d35-8d29-215ddccc3020\":\"attachment1\"}","html":"
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpkfc0og2di0676DK4Pbj"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpujvrooem1abufTLLS4V"}} [2026-05-26 21:52:23] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 21:52:23, 2026-05-26 21:52:23)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, tay.accessmrninewells@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Stewart Fraser,
Received with thanks.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:02
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Re: Data Subject Access Request - Mr Stewart Fraser
 
Good morning, 

Thank you for your previous email. We note its contents. 

Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' 

If you require any further information, don't hesitate to contact us. 

We look forward to hearing from you in due course. 

Kind regards, 

James


Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Sent: 28 April 2026 2:21 PM
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Cc: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Good afternoon,

Thank you for your email.

The signed mandate has not been included in the attachments.  Please email it at your earliest convenience to allow us to progress with this request.

Kind regards


Access to Health Records Team
Health Records Department
Ninewells Hospital
Dundee
DD1 9SY
01382 632888


Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender.
From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 28 April 2026 13:10
To: TAY accessmrninewells <TAY.accessmrninewells@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Stewart Fraser
 
Hi

Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information.

Many thanks and kind regards

Donna



Information Governance and Cyber Assurance Team

MacKenzie Building (Ninewells Campus)

Ninewells Hospital and Medical School

Kirsty Semple Way

Dundee 

DD2 4BF


Tel : 01382 740074



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 1:33 PM
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr Stewart Fraser
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Stewart Fraser
Client Reference: 100232
Client Address: 63 Kirk Street, DUNDEE, DD2 3EN
Date of Birth: 05/12/1969
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Received with thanks. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:02 To: TAY accessmrninewells Subject: Re: Data Subject Access Request - Mr Stewart Fraser Good morning, Thank you for your previous email. We note its contents. Please find our attached mandate signed by our client, could you kindly provide us with the requested information to our correspondence address at 'evidence@mmalegal.co.uk' If you require any further information, don't hesitate to contact us. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:d83b5a6c-bd99-4d35-8d29-215ddccc3020][cid:880e8c0e-7b76-4bb1-8d84-0957e46e31f0] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY accessmrninewells Sent: 28 April 2026 2:21 PM To: evidence@mmalegal.co.uk Cc: TAY informationgovernance Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Good afternoon, Thank you for your email. The signed mandate has not been included in the attachments. Please email it at your earliest convenience to allow us to progress with this request. Kind regards Access to Health Records Team Health Records Department Ninewells Hospital Dundee DD1 9SY 01382 632888 Please note - The information contained in this email is confidential and is intended only for the named recipient(s). If you are not the intended recipient you must not copy, distribute, or take any action on it. If you have received this email in error, please notify the sender. ________________________________ From: TAY informationgovernance Sent: 28 April 2026 13:10 To: TAY accessmrninewells Subject: Fw: Data Subject Access Request - Mr Stewart Fraser Hi Please see SAR attached for medical records. They are also asking for incident information and I will log here for IG & CA to request this information. Many thanks and kind regards Donna Information Governance and Cyber Assurance Team MacKenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel : 01382 740074 ________________________________ From: MMA Legal Sent: 27 April 2026 1:33 PM To: TAY informationgovernance Subject: Data Subject Access Request - Mr Stewart Fraser Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Stewart Fraser Client Reference: 100232 Client Address: 63 Kirk Street, DUNDEE, DD2 3EN Date of Birth: 05/12/1969 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 21:52:23, 2026-05-26 21:52:23)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 22:11:20] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","from":"aa.Subject Access Request ","text":"Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"0","dkim":"{@scottish.onmicrosoft.com : pass}","sender_ip":"185.151.28.75","SPF":"fail","subject":"Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"SubjectAccessRequest@aapct.scot.nhs.uk\"}","html":"
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 22:11:20, 2026-05-26 22:11:20)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Miss Alexis Prowse - Client Reference: 100881,
Good Morning

Further to my previous email dated 01 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 01 May 2026 12:38
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Miss Alexis Prowse
 
Good Afternoon

Please provide the name of the hospital the patient attended and their home address at that time

We cannot correctly identify the patient and proceed with your request until we receive this information

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 30 April 2026 13:32
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Miss Alexis Prowse
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Miss Alexis Prowse
Client Reference: 100881
Client Address: 11 Scafell Close, Whitehaven, CA28 8DS
Date of Birth: 05/02/1994
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 01 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 01 May 2026 12:38 To: MMA Legal Subject: Re: Data Subject Access Request - Miss Alexis Prowse Good Afternoon Please provide the name of the hospital the patient attended and their home address at that time We cannot correctly identify the patient and proceed with your request until we receive this information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 30 April 2026 13:32 To: aa.Subject Access Request Subject: Data Subject Access Request - Miss Alexis Prowse Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Miss Alexis Prowse Client Reference: 100881 Client Address: 11 Scafell Close, Whitehaven, CA28 8DS Date of Birth: 05/02/1994 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 22:11:20, 2026-05-26 22:11:20)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 22:15:52] production.DEBUG: Inbound email data {"sender_ip":"185.151.28.76","SPF":"fail","to":"\"evidence@mmalegal.co.uk\" ","from":"aa.Subject Access Request ","attachments":"0","headers":"ARC-Authentication-Results: i=3; fwd-relay2.stackmail.com; smtp.remote-ip=10.4.12.5;\tiprev=pass (mx1.mail.stackcp.net) smtp.remote-ip=10.4.12.5;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.100.50;\tiprev=pass (mail-ukwestazon11011050.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.50;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail 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mx.stackmail.com;\tiprev=pass (mail-ukwestazon11011050.outbound.protection.outlook.com) smtp.remote-ip=52.101.100.50;\tspf=pass smtp.mailfrom=aapct.scot.nhs.uk;\tdkim=pass header.d=scottish.onmicrosoft.com header.s=selector1-scottish-onmicrosoft-com header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.100.50 Content-Type: multipart/alternative; boundary=\"_000_CWXP123MB5132A23CC080FC6C169296BF850A2CWXP123MB5132GBRP_\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=scottish.onmicrosoft.com; s=selector1-scottish-onmicrosoft-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=gVxdn8V3sh2AqO/NjVperK7GDUic3WmWDUFyaXRiZW0=; b=UCfWbUaeIG+VAecakJgu0GzrGwfa2pzAq9t4wG+1sJcWIexdZeNZbPy8AGrtxl1yopz4Cz9WIVyvO1PWzaDvsFTbiYJoZz/gy1ejotDFLp3MMRxuMbAkYUIUA3wHgEf4XhyO1XxSKFMFUJhqPFpNbfHaef2wfgSGqTKUYIdbAr8= Date: Mon, 25 May 2026 08:09:50 +0000 From: aa.Subject Access Request Importance: high In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id k22dmkCaRdieQweqbQaAeA for ; Mon, 25 May 2026 08:09:54.212 +0000 (UTC) Received: from mx1.mail.stackcp.net ([10.4.12.5] helo=mx1.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRQNl-00000001Buk-0h44\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 09:09:53 +0100 Received: from mail-ukwestazon11011050.outbound.protection.outlook.com ([52.101.100.50] helo=CWXP265CU009.outbound.protection.outlook.com)\tby mx1.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRQNk-00000003GjG-2PL9\tfor evidence@mmalegal.co.uk;\tMon, 25 May 2026 09:09:52 +0100 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:137::5) by LO3P123MB3306.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:106::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.21.48.17; Mon, 25 May 2026 08:09:50 +0000 Received: from CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM ([fe80::555b:96a2:aa1e:c2b5]) by CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM ([fe80::555b:96a2:aa1e:c2b5%4]) with mapi id 15.21.0048.019; Mon, 25 May 2026 08:09:50 +0000 Received-SPF: pass (mx1.lhr.stackcp.net: domain of aapct.scot.nhs.uk designates 52.101.100.50 as permitted sender) client-ip=52.101.100.50; envelope-from=SubjectAccessRequest@aapct.scot.nhs.uk; helo=CWXP265CU009.outbound.protection.outlook.com; References: Resent-Date: Mon, 25 May 2026 09:09:52 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262 Thread-Index: AQHc7B3cjzCplSYFDUy4klc0HArIOw== Thread-Topic: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262 To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: 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FROM_EQ_ENVFROM(0.00) Symbol: HAS_X_PRIO_ONE(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-0.98) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.95) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: URI_COUNT_ODD(1.00) Symbol: DKIM_REPUTATION(-0.41) Symbol: R_SPF_ALLOW(-0.20) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.72) Symbol: SPF_REPUTATION_HAM(-0.58) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [aapct.scot.nhs.uk, none] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: HAS_X_PRIO_ONE(0.00); Message has X-Priority header set to 1 [1] X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-0.98); DKIM verification succeed [scottish.onmicrosoft.com:s=selector1-scottish-onmicrosoft-com] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.95) [asn: 8075(-0.24), country: US(-0.01), ip: 52.101.100.50(-0.71)] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [52.101.100.50:from] X-Symbol: URI_COUNT_ODD(1.00); Odd number of URIs in multipart/alternative message [3] X-Symbol: DKIM_REPUTATION(-0.41) [-0.4130495301703] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:52.100.0.0/15] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: ASN(0.00) [asn:8075, ipnet:52.96.0.0/12, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: MIME_TRACE(0.00) [0:+, 1:+, 2:~] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: GENERIC_REPUTATION(-0.72) [-0.72758574108814] X-Symbol: SPF_REPUTATION_HAM(-0.58) [-0.58372056344793] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [scottish.onmicrosoft.com:+] Message-ID: CWXP123MB5132A23CC080FC6C169296BF850A2@CWXP123MB5132.GBRP123.PROD.OUTLOOK.COM X-Milter-Del: X-Spam X-Spam-Score: -2.5 (--) X-Stackmail-Forwarder: evidence@mmalegal.co.uk authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=aapct.scot.nhs.uk; msip_labels: x-forefront-antispam-report: 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If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","html":"
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

"} [2026-05-26 22:15:52] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 22:15:52, 2026-05-26 22:15:52)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gary McFarlane - Client Reference: 100262,
Good Morning

Further to my previous email dated 12 May 2026.  If we do not receive a response within 7 days with the requested further information this request will be closed

Kind Regards

Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)

From: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Sent: 12 May 2026 14:59
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane
 
Dear Sir/Madam

We are unable to identify the patient with the information provided.

Please provide more information to enable us to locate the correct records e.g:

Patient's CHI number:
Patient's home address when attending NHS Ayrshire & Arran Hospital:
Approximate Date(s) of Attendance:
Department(s) attended:

We cannot proceed with your request without further information

Kind Regards

 Elaine
 
Legal Admin
Medical Records Dept
Crosshouse Hospital
Tel  01563 827076 (Extn 27076)
 
 
NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only.  If you have received this message in error or there are any problems please notify the originator immediately.  The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden.
Please consider the environment before printing this email.

From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 08 May 2026 12:04
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Data Subject Access Request - Mr Gary Mcfarlane
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr Gary Mcfarlane
Client Reference: 100262
Client Address: 1 Elibank Street, Glasgow, G33 3QN
Date of Birth: 05/09/1972
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good Morning Further to my previous email dated 12 May 2026. If we do not receive a response within 7 days with the requested further information this request will be closed Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) ________________________________ From: aa.Subject Access Request Sent: 12 May 2026 14:59 To: MMA Legal Subject: Re: Data Subject Access Request - Mr Gary Mcfarlane Dear Sir/Madam We are unable to identify the patient with the information provided. Please provide more information to enable us to locate the correct records e.g: Patient's CHI number: Patient's home address when attending NHS Ayrshire & Arran Hospital: Approximate Date(s) of Attendance: Department(s) attended: We cannot proceed with your request without further information Kind Regards Elaine Legal Admin Medical Records Dept Crosshouse Hospital Tel 01563 827076 (Extn 27076) www.nhsaaa.net NHS Scotland Disclaimer - The information contained in this message may be confidential or legally privileged and is intended for the addressee only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorised use, disclosure, copying or alteration of this message is strictly forbidden. Please consider the environment before printing this email. ________________________________ From: MMA Legal Sent: 08 May 2026 12:04 To: aa.Subject Access Request Subject: Data Subject Access Request - Mr Gary Mcfarlane Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr Gary Mcfarlane Client Reference: 100262 Client Address: 1 Elibank Street, Glasgow, G33 3QN Date of Birth: 05/09/1972 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 22:15:52, 2026-05-26 22:15:52)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 22:21:05] production.DEBUG: Inbound email data {"subject":"Invoice 1700 from Southfield Medical Practice","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com\"}","html":" QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
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boundary=9682ca1eae179549e3e1ad33963647ae9e58d5b11d3322870a7dd65b9c08 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=notification.intuit.com;\th=content-type:date:from:list-unsubscribe:mime-version:subject:reply-to:\tto:cc:content-type:date:from:subject:to;\ts=s1; t=1779794302;\tbh=dTI/JY7Tp3kQ43xhrWh+2aV3eDkzr41K199jTJ6/h6g=;\tb=CC4bTa10Zgvgtjx2KaaoGaf6vRTmSsk5318QA5SOtNSdpnDuNT7VeIU718Gvr+meA03r\t/CaEj5t+zwj//FNayEIBkDZw4P0e0AgZwqxCuGIrp01g1x7livkufBEh0sTn5DrrCCATLO\t4MrUfxPEh55VQ5M/p8M/arZaa7WjCse8mljc+srZjY10LR009Gqbopsd1zLRcWomDAzLES\tc7P8Jgm+2EqPJy4Ibm8a3uC2Y40on9CYcprMyvCDMJ11KCBBzPADatFeYDDoA4TYviPr6Y\tgzNif3iRPDTtiBhtaac44Pdw/yy4pIayKsOei2cyL7NtVVYZ22iMBfTV3noojD+Q== Date: Tue, 26 May 2026 11:18:22 +0000 (UTC) From: Southfield Medical Practice List-Unsubscribe: https://intuit.com/unsubscribe/page.htm?uid=ef5287c3-6889-4692-bd6d-7aa4519986cd Message-ID: Mime-Version: 1.0 Received: from fwd-relay2.stackmail.com (mxd [185.151.28.76]) by mx.sendgrid.net with ESMTP id -bUgjr4kQHOfBR10-NQMmw for ; Tue, 26 May 2026 11:18:27.011 +0000 (UTC) Received: from mx3.mail.stackcp.net ([10.4.12.39] helo=mx3.lhr.stackcp.net)\tby fwd-relay2.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRpnl-000000096ux-3B7p\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 12:18:26 +0100 Received: from o2.e.notification.intuit.com ([167.89.58.229])\tby mx3.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256\t(Exim 4.99.3)\t(envelope-from )\tid 1wRpnk-0000000AGlm-2lgj\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 12:18:25 +0100 Received: by recvd-5d4fb956cc-72mhh with SMTP id recvd-5d4fb956cc-72mhh-1-6A15817E-2B\t2026-05-26 11:18:22.310080818 +0000 UTC m=+2381928.770883920 Received: from MjMyNzEzNQ (unknown)\tby geopod-ismtpd-4 (SG) with HTTP\tid eFDRuaL_S4uJYvXxa8-WHg\tfor ;\tTue, 26 May 2026 11:18:22.269 +0000 (UTC) Received-SPF: pass (mx3.lhr.stackcp.net: domain of e.notification.intuit.com designates 167.89.58.229 as permitted sender) client-ip=167.89.58.229; envelope-from=bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com; helo=o2.e.notification.intuit.com; Reply-To: derek.geddes@nhs.scot Resent-Date: Tue, 26 May 2026 12:18:25 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Invoice 1700 from Southfield Medical Practice To: evidence@mmalegal.co.uk X-Accept-Language: en X-Entity-ID: u001.fXpxriuEUg7tew6Rema50w== X-Forwarded-For: bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 167.89.58.229 X-SG-EID: u001.ck9J3XhURA9JV+YQyzjUkXVnC0ucYTp0Lff0UtaOqnAohmypmG+2tuDLhC8okMMXqmi8uaIlieHzE2dowMPzNnuLqu7u2p2/IFH4jacmF2ouRTEowEq0J2f6IKs8l4Vn5VzGZboolLwcMv/9MriD/HH5dx0zNWgPNW0u0/P0lj1/kIZgGoI+4P3krzwPhmvzzIyLKOEhLVRSYs0wsgMUtLoNEdyo5/bBNwBIPNYkwZP8nqR8+qP+48paE5gBGLRcyB1B9IQMNCHAudwavHiktVgCMfvM+XW9JUl0gE448hs= X-SG-ID: u001.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 X-SenderName-ClientID: ef5287c3-6889-4692-bd6d-7aa4519986cd X-Spam-Report: Action: no action Symbol: FROM_HAS_DN(0.00) Symbol: FROM_NEQ_ENVFROM(0.00) Symbol: MANY_INVISIBLE_PARTS(0.10) Symbol: TO_DN_NONE(0.00) Symbol: HAS_LIST_UNSUB(-0.01) Symbol: PREVIOUSLY_DELIVERED(0.00) Symbol: MIME_GOOD(-0.10) Symbol: ALIAS_RESOLVED(0.00) Symbol: MV_CASE(0.50) Symbol: NEURAL_HAM(0.00) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: MIME_HTML_ONLY(0.20) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.37) Symbol: GENERIC_REPUTATION(-0.47) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.49) Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00) Symbol: DKIM_TRACE(0.00) Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00) Symbol: HAS_ATTACHMENT(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TAGGED_FROM(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: MID_RHS_NOT_FQDN(0.50) Symbol: R_DKIM_ALLOW(-0.90) Symbol: RCVD_COUNT_THREE(0.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: IP_REPUTATION_HAM(-0.63) Symbol: ZERO_FONT(0.20) Symbol: FUZZY_RATELIMITED(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: FORGED_SENDER(0.30) Symbol: MIME_TRACE(0.00) Symbol: ARC_NA(0.00) Symbol: HAS_REPLYTO(0.00) X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_NEQ_ENVFROM(0.00); From address is different to the envelope [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MANY_INVISIBLE_PARTS(0.10); Many parts are visually hidden [2] X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: HAS_LIST_UNSUB(-0.01); Has List-Unsubscribe header X-Symbol: PREVIOUSLY_DELIVERED(0.00); Message either to a list or was forwarded [evidence@mmalegal.co.uk] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/mixed] X-Symbol: ALIAS_RESOLVED(0.00); Address was resolved through aliases X-Symbol: MV_CASE(0.50); Mime-Version .vs. MIME-Version X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: RWL_MAILSPIKE_POSSIBLE(0.00); From address is listed in Mailspike RWL - possibly legit [167.89.58.229:from] X-Symbol: MIME_HTML_ONLY(0.20); Message has only an HTML part X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:167.89.58.229] X-Symbol: DKIM_REPUTATION(-0.37) [-0.37005408979423] X-Symbol: GENERIC_REPUTATION(-0.47) [-0.47110079989079] X-Symbol: ASN(0.00) [asn:11377, ipnet:167.89.0.0/18, country:US] X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.49) [-0.49653518541947] X-Symbol: REPLYTO_DOM_NEQ_TO_DOM(0.00); Reply-To domain does not match the To domain X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [notification.intuit.com:+] X-Symbol: REPLYTO_DOM_NEQ_FROM_DOM(0.00); Reply-To domain does not match the From domain X-Symbol: HAS_ATTACHMENT(0.00); Message contains attachments X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [notification.intuit.com, reject] X-Symbol: TAGGED_FROM(0.00); From address has plus-tags [2327135-7458-evidence=mmalegal.co.uk] X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: MID_RHS_NOT_FQDN(0.50); Message-ID RHS is not a fully-qualified domain name X-Symbol: R_DKIM_ALLOW(-0.90); DKIM verification succeed [notification.intuit.com:s=s1] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: IP_REPUTATION_HAM(-0.63) [asn: 11377(-0.17), country: US(-0.00), ip: 167.89.58.229(-0.46)] X-Symbol: ZERO_FONT(0.20); Zero sized font used [2] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: FORGED_SENDER(0.30); Sender is forged (different From: header and smtp MAIL FROM: addresses) [quickbooks@notification.intuit.com, bounces@e.notification.intuit.com] X-Symbol: MIME_TRACE(0.00) [0:+, 1:~, 2:~] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [derek.geddes@nhs.scot] Message-ID: eFDRuaL_S4uJYvXxa8-WHg@geopod-ismtpd-4 X-Milter-Del: X-Spam X-Spam-Score: -1.9 (-) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpds08qimqbksfagzC6Fp"}} [2026-05-26 22:21:05] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
, ?, 2026-05-26 22:21:05, 2026-05-26 22:21:05)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+2327135-7458-evidence=mmalegal.co.uk@e.notification.intuit.com, evidence@mmalegal.co.uk, Invoice 1700 from Southfield Medical Practice, QuickBooks
�
INVOICE NO. 1700
Southfield Medical Practice


DUE 25/06/2026
�6.95
Review and pay
Powered by QuickBooks

Dear mma legal,

Please find attached the invoice for the requested work.

Kind Regards
Southfield Medical Practice

Southfield Medical Practice
132 Mountcastle Drive South Edinburgh EL EH15 3LL
derek.geddes@nhs.scot
If you receive an email that seems fraudulent, please check with the business owner before paying.
\"QB
� Intuit, Inc. All rights reserved.
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\"\" , ?, 2026-05-26 22:21:05, 2026-05-26 22:21:05)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 22:21:29] production.ERROR: SQLSTATE[HY000] [2002] Connection refused (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: select * from `cache` where `key` in (the-claim-system-cache-illuminate:queue:restart)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 2002): SQLSTATE[HY000] [2002] Connection refused (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: select * from `cache` where `key` in (the-claim-system-cache-illuminate:queue:restart)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(999): Illuminate\\Database\\Connection->runQueryCallback('select * from `...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(978): Illuminate\\Database\\Connection->tryAgainIfCausedByLostConnection(Object(Illuminate\\Database\\QueryException), 'select * from `...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(796): Illuminate\\Database\\Connection->handleQueryException(Object(Illuminate\\Database\\QueryException), 'select * from `...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(411): Illuminate\\Database\\Connection->run('select * from `...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3505): Illuminate\\Database\\Connection->select('select * from `...', Array, true) #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3490): Illuminate\\Database\\Query\\Builder->runSelect() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4080): Illuminate\\Database\\Query\\Builder->{closure:Illuminate\\Database\\Query\\Builder::get():3489}() #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3489): Illuminate\\Database\\Query\\Builder->onceWithColumns(Array, Object(Closure)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(140): Illuminate\\Database\\Query\\Builder->get() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(115): Illuminate\\Cache\\DatabaseStore->many(Array) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/Repository.php(125): Illuminate\\Cache\\DatabaseStore->get('illuminate:queu...') #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(781): Illuminate\\Cache\\Repository->get('illuminate:queu...') #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(766): Illuminate\\Queue\\Worker->getTimestampOfLastQueueRestart() #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(332): Illuminate\\Queue\\Worker->queueShouldRestart(NULL) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(217): Illuminate\\Queue\\Worker->stopIfNecessary(Object(Illuminate\\Queue\\WorkerOptions), NULL, 1842917.9303525, 285, NULL) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #23 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #25 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #26 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #27 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #30 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #31 {main} [previous exception] [object] (PDOException(code: 2002): SQLSTATE[HY000] [2002] Connection refused at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php:67) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php(67): PDO::connect('mysql:host=127....', 'fintrixorcouk_s...', Object(SensitiveParameterValue), Array) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php(85): Illuminate\\Database\\Connectors\\Connector->createPdoConnection('mysql:host=127....', 'fintrixorcouk_s...', Object(SensitiveParameterValue), Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php(48): Illuminate\\Database\\Connectors\\Connector->tryAgainIfCausedByLostConnection(Object(PDOException), 'mysql:host=127....', 'fintrixorcouk_s...', Object(SensitiveParameterValue), Array) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/MySqlConnector.php(24): Illuminate\\Database\\Connectors\\Connector->createConnection('mysql:host=127....', Array, Array) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connectors/ConnectionFactory.php(186): Illuminate\\Database\\Connectors\\MySqlConnector->connect(Array) #5 [internal function]: Illuminate\\Database\\Connectors\\ConnectionFactory->{closure:Illuminate\\Database\\Connectors\\ConnectionFactory::createPdoResolverWithHosts():181}() #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(1257): call_user_func(Object(Closure)) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(1295): Illuminate\\Database\\Connection->getPdo() #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(525): Illuminate\\Database\\Connection->getReadPdo() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(420): Illuminate\\Database\\Connection->getPdoForSelect(true) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::select():411}('select * from `...', Array) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(999): Illuminate\\Database\\Connection->runQueryCallback('select * from `...', Array, Object(Closure)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(978): Illuminate\\Database\\Connection->tryAgainIfCausedByLostConnection(Object(Illuminate\\Database\\QueryException), 'select * from `...', Array, Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(796): Illuminate\\Database\\Connection->handleQueryException(Object(Illuminate\\Database\\QueryException), 'select * from `...', Array, Object(Closure)) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(411): Illuminate\\Database\\Connection->run('select * from `...', Array, Object(Closure)) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3505): Illuminate\\Database\\Connection->select('select * from `...', Array, true) #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3490): Illuminate\\Database\\Query\\Builder->runSelect() #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4080): Illuminate\\Database\\Query\\Builder->{closure:Illuminate\\Database\\Query\\Builder::get():3489}() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(3489): Illuminate\\Database\\Query\\Builder->onceWithColumns(Array, Object(Closure)) #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(140): Illuminate\\Database\\Query\\Builder->get() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/DatabaseStore.php(115): Illuminate\\Cache\\DatabaseStore->many(Array) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Cache/Repository.php(125): Illuminate\\Cache\\DatabaseStore->get('illuminate:queu...') #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(781): Illuminate\\Cache\\Repository->get('illuminate:queu...') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(766): Illuminate\\Queue\\Worker->getTimestampOfLastQueueRestart() #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(332): Illuminate\\Queue\\Worker->queueShouldRestart(NULL) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(217): Illuminate\\Queue\\Worker->stopIfNecessary(Object(Illuminate\\Queue\\WorkerOptions), NULL, 1842917.9303525, 285, NULL) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(148): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(131): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #34 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #36 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #41 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #42 {main} "} [2026-05-26 22:30:48] production.DEBUG: Inbound email data {"to":"\"evidence@mmalegal.co.uk\" ","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.12.39;\tiprev=pass (mx3.mail.stackcp.net) smtp.remote-ip=10.4.12.39;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.55;\tiprev=pass (mail-uksouthazon11012055.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.55;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.96.55 ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=nhs.scot; dmarc=pass action=none header.from=nhs.scot; dkim=pass header.d=nhs.scot; arc=none 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x-ms-exchange-antispam-messagedata-chunkcount: 1 x-ms-exchange-antispam-relay: 0 x-ms-exchange-senderadcheck: 1 x-ms-office365-filtering-correlation-id: 94c24f0b-e71a-4394-4e76-08deba69d002 x-ms-publictraffictype: Email x-ms-traffictypediagnostic: LOBP123MB8668:EE_|CWLP123MB7446:EE_","dkim":"{@nhs.scot : pass}","from":"TAY informationgovernance ","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-fgnzn4wz.png\",\"name\":\"Outlook-fgnzn4wz.png\",\"type\":\"image/png\",\"content-id\":\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\"},\"attachment2\":{\"filename\":\"Outlook-2mgx0tl3.png\",\"name\":\"Outlook-2mgx0tl3.png\",\"type\":\"image/png\",\"content-id\":\"8e649580-aae4-4ec2-8333-c94ed2e17123\"}}","text":"Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"TAY.informationgovernance@nhs.scot\"}","content-ids":"{\"59a1c01d-dcc3-4136-8d35-856f7dfdf1e2\":\"attachment1\",\"8e649580-aae4-4ec2-8333-c94ed2e17123\":\"attachment2\"}","html":"
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","subject":"Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish","sender_ip":"185.151.28.75","SPF":"fail","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/phpp3qm21gjnnhv4zzrntY"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phpsvok6bi3hqj79Svxbpc"}} [2026-05-26 22:30:48] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96\x0D\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 22:30:48, 2026-05-26 22:30:48)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0A
Dear MMA Legal 

Thank you for your reply. Please see password below to access the Zip folder. 

Password - shjksajil

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 22 May 2026 15:02
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Good afternoon, 

Thank you for your previous email containing our clients' records.

Could you kindly provide us with the password in a separate email chain without client reference as the subject line. 

We look forward to hearing from you in due course.  

Kind regards, 

James
Investigations Team
MMA Legal

E: Evidence@mmalegal.co.uk
T: 0161 563 0816



MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

From: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Sent: 12 May 2026 9:53 AM
To: MMA Legal <evidence@mmalegal.co.uk>
Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish
 
Dear MMA Legal 

Please find attached NHS Tayside's response to your request.

To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. 

Kind regards

Gemma Cummings 
NHS Tayside Information Governance & Cyber Assurance Team

Mackenzie Building (Ninewells Campus)
Ninewells Hospital and Medical School
Kirsty Semple Way
Dundee
DD2 4BF

Tel Number 01382 740074

Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it.



From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 27 April 2026 13:11
To: TAY informationgovernance <TAY.informationgovernance@nhs.scot>
Subject: Data Subject Access Request - Mr David Standish
 
Subject: Data Subject Access Request � Hospital / NHS Trust Records

Client Name: Mr David Standish
Client Reference: 100174
Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ
Date of Birth: 05/03/1970
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):

Dear Sir/Madam,

We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.

We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. 

Please find the enclosed request.

We thank you for your assistance in this matter. 

Yours faithfully,

Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816


MMA Legal Limited, a company registered in England and Wales with registered number 13900519 
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
\"\"

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Dear MMA Legal Thank you for your reply. Please see password below to access the Zip folder. Password - shjksajil Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: evidence@mmalegal.co.uk Sent: 22 May 2026 15:02 To: TAY informationgovernance Subject: Re: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Good afternoon, Thank you for your previous email containing our clients' records. Could you kindly provide us with the password in a separate email chain without client reference as the subject line. We look forward to hearing from you in due course. Kind regards, James Investigations Team MMA Legal E: Evidence@mmalegal.co.uk T: 0161 563 0816 [cid:59a1c01d-dcc3-4136-8d35-856f7dfdf1e2][cid:8e649580-aae4-4ec2-8333-c94ed2e17123] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. ________________________________ From: TAY informationgovernance Sent: 12 May 2026 9:53 AM To: MMA Legal Subject: IGTSAR-2026-117 Data Subject Access Request - Mr David Standish Dear MMA Legal Please find attached NHS Tayside's response to your request. To ensure the security of the requested information against the potential error of transmission, you will find the attached zip folder has been password protected. If you would please reply to confirm receipt of this email, we will respond with the password enclosed so that you may access our full response. Kind regards Gemma Cummings NHS Tayside Information Governance & Cyber Assurance Team Mackenzie Building (Ninewells Campus) Ninewells Hospital and Medical School Kirsty Semple Way Dundee DD2 4BF Tel Number 01382 740074 Our Privacy Notice explains how NHS Tayside handles your personal data � click here to view it. ________________________________ From: MMA Legal Sent: 27 April 2026 13:11 To: TAY informationgovernance Subject: Data Subject Access Request - Mr David Standish Subject: Data Subject Access Request � Hospital / NHS Trust Records Client Name: Mr David Standish Client Reference: 100174 Client Address: 6, Dargarvel Gardens, Dundee, DD4 0UQ Date of Birth: 05/03/1970 Also Known As: Name in Care: NHS Number (if known): Previous Addresses (if applicable): Dear Sir/Madam, We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018. We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification. Please find the enclosed request. We thank you for your assistance in this matter. Yours faithfully, Investigations Team MMA Legal E: evidence@mmalegal.co.uk T: 0161 563 0816 MMA Legal Limited, a company registered in England and Wales with registered number 13900519 Authorised and regulated by the Solicitors Regulation Authority number 8000579 Registered Office: Stok, Princes Street, Stockport SK1 1RY This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system. Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited. We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose. Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. -------------------------------------------------------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 22:30:48, 2026-05-26 22:30:48)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 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App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 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#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96\\x0D\\x0Aexecute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 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[2026-05-26 23:01:04] production.DEBUG: Inbound email data {"from":"\"fv healthrecs-legal (NHS Forth Valley)\" ","attachments":"2","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","text":"Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","attachment-info":"{\"attachment1\":{\"filename\":\"Outlook-dls35031.png\",\"name\":\"Outlook-dls35031.png\",\"type\":\"image/png\",\"content-id\":\"807728ef-bada-4a6d-82f1-d941009c29ed\"},\"attachment2\":{\"filename\":\"Outlook-0b0ffkdk.png\",\"name\":\"Outlook-0b0ffkdk.png\",\"type\":\"image/png\",\"content-id\":\"42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b\"}}","html":"
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





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and (iii) do not copy the email or disclose its contents to anyone.

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, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 23:01:04, 2026-05-26 23:01:04)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, fv.healthrecs-legal@nhs.scot, evidence@mmalegal.co.uk, Re: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request – Hospital / NHS Trust Records,
Good afternoon,

These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are:

AS457362643GB
AS457362630GB

Kind regards,

Legal Admin Team | Health Records 

NHS Forth Valley 
Forth Valley Royal Hospital | Larbert 
Phone: 01324 566292
Email: fv.healthrecs-legal@nhs.scot 
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 26 May 2026 12:40
To: fv healthrecs-legal (NHS Forth Valley) <fv.healthrecs-legal@nhs.scot>
Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records
 
Good afternoon, 

We write in relation to the above matter. 

As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026.

We to date have not received any response/acknowledgement and are now chasing the same. 

Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.

Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. 

Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). 

Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. 

We look forward to your response. 

Kind regards, 
MMA Legal
Evidence@mmalegal.co.uk
0161 563 0816





MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.  
 
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Good afternoon, These records were sent out to you on 29/04/2026 and delivered on 05/05/26. The tracking numbers we have for you for this date are: AS457362643GB AS457362630GB Kind regards, Legal Admin Team | Health Records NHS Forth Valley Forth Valley Royal Hospital | Larbert Phone: 01324 566292 Email: fv.healthrecs-legal@nhs.scot ________________________________ From: evidence@mmalegal.co.uk Sent: 26 May 2026 12:40 To: fv healthrecs-legal (NHS Forth Valley) Subject: Ref: 100106 - Mr Gary Scrimshaw; Data Subject Access Request � Hospital / NHS Trust Records Good afternoon, We write in relation to the above matter. As you will be aware, we sent our Clients DSAR on 14 April 2026, and a response was due on or before 14 May 2026. We to date have not received any response/acknowledgement and are now chasing the same. Can you please confirm as a matter of urgency that the DSAR sent on 14 April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply. Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process. Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO). Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind. We look forward to your response. Kind regards, MMA Legal Evidence@mmalegal.co.uk 0161 563 0816 [cid:807728ef-bada-4a6d-82f1-d941009c29ed][cid:42f6fd67-2c6b-46dc-a3a6-ca7b11360c2b] MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY. Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately. -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 23:01:04, 2026-05-26 23:01:04)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): 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/home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 23:12:08] production.DEBUG: Inbound email data {"SPF":"fail","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","text":"Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","attachments":"4","sender_ip":"185.151.28.76","to":"\"evidence@mmalegal.co.uk\" ","html":"
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

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Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Clients personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records six years after the date of last entry
  • Maternity records 25 years after the birth of the last child
  • Childrens and young peoples records until the child or young persons 25th birthday.
  • Mental health records 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Clients personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records six years after the date of last entry * Maternity records 25 years after the birth of the last child * Childrens and young peoples records until the child or young persons 25th birthday. * Mental health records 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 23:12:08, 2026-05-26 23:12:08)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Subject Access Request,
Sensitive

Good afternoon,

Your Client ref: 100198

Our Ref: JO/Access/3012876456

Re: Subject Access Request under the General Data Protection Regulation
 
Thank you for your request received in which you seek a copy of your Client�s personal information.
 
Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following:
 
Health Records held by NHS Greater Glasgow & Clyde
All information � All Electronic Records Held pertaining to:
Mr Alan Fletcher CHI: 3012876456

You will require a password to open the attachments which I will send to you in a separate email.
 
Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed.
 
 
We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention.
 
This personal information can be both clinical and non-clinical in nature and can include
 
  • Patient health records, photographs or radiology images
  • Video/telephone recordings, including CCTV images
  • Witness statements
  • Incident reports
  • Complaints files
  • Emails
 
The source of our data includes Patients, General Practitioners, Healthcare, Social and
Welfare organisations, Legal representatives and Police forces.
 
We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above.  Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation
 
Where these organisations are based outside Europe we take all appropriate safeguards to protect your information.
 
Health records are kept for a limited time and this is noted below for your information
 
  • Adult general hospital records � six years after the date of last entry
  • Maternity records � 25 years after the birth of the last child
  • Children�s and young people�s records � until the child or young person�s 25th birthday.
  • Mental health records � 20 years after the date of the last contact
 
If you have any queries, please do not hesitate to contact us.
 
Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below
 
The Information Commissioner's Office - Scotland
Queen Elizabeth House
Sibbald Walk
Edinburgh,
EH8 8FT
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk


Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

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This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

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, Sensitive Good afternoon, Your Client ref: 100198 Our Ref: JO/Access/3012876456 Re: Subject Access Request under the General Data Protection Regulation Thank you for your request received in which you seek a copy of your Client�s personal information. Your request has been dealt with in line with our requirements under Article 15 of the General Data Protection Regulation and I now attach the following: Health Records held by NHS Greater Glasgow & Clyde All information � All Electronic Records Held pertaining to: Mr Alan Fletcher CHI: 3012876456 You will require a password to open the attachments which I will send to you in a separate email. Please be aware that these health records have been reviewed by a clinician and any information identifying or provided by a third party has been removed. We process personal information to enable us to provide healthcare services for patients; support and manage our employees; to carry out research and clinical trials; maintain our accounts and records and to carry out data matching under the national fraud initiative. We also use CCTV systems for crime prevention. This personal information can be both clinical and non-clinical in nature and can include * Patient health records, photographs or radiology images * Video/telephone recordings, including CCTV images * Witness statements * Incident reports * Complaints files * Emails The source of our data includes Patients, General Practitioners, Healthcare, Social and Welfare organisations, Legal representatives and Police forces. We sometimes need to share the personal information we process with the individual themselves and also with other organisations as listed above. Where this is necessary we are required to comply with all aspects of the General Data Protection Regulation Where these organisations are based outside Europe we take all appropriate safeguards to protect your information. Health records are kept for a limited time and this is noted below for your information * Adult general hospital records � six years after the date of last entry * Maternity records � 25 years after the birth of the last child * Children�s and young people�s records � until the child or young person�s 25th birthday. * Mental health records � 20 years after the date of the last contact If you have any queries, please do not hesitate to contact us. Please note you have the right to contact the Scottish Information Commissioner if you are unhappy with how your request has been dealt with. The contact details are noted below The Information Commissioner's Office - Scotland Queen Elizabeth House Sibbald Walk Edinburgh, EH8 8FT Telephone: 0303 123 1115 Email: Scotland@ico.org.uk Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 23:12:08, 2026-05-26 23:12:08)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s per...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): 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Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 23:15:55] production.DEBUG: Inbound email data {"content-ids":"{\"684ff1d5-0b6e-4f21-8390-3e8835bd2689\":\"attachment2\",\"75e976b3-916e-4f96-8141-0db6a58e99f6\":\"attachment1\"}","attachments":"2","headers":"ARC-Authentication-Results: i=3; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tarc=fail (i=2 (cv)) ARC-Authentication-Results: i=2; mx.stackmail.com; smtp.remote-ip=52.101.96.24;\tiprev=pass (mail-uksouthazon11012024.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.24;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 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(mail-uksouthazon11012024.outbound.protection.outlook.com) smtp.remote-ip=52.101.96.24;\tspf=pass smtp.mailfrom=nhs.scot;\tdkim=pass header.d=nhs.scot header.s=selector2 header.a=rsa-sha256;\tdmarc=skipped;\tarc=fail (i=1)(AMS sig nonverify) header.s=arcselector10001 arc.oldest-pass=0 smtp.remote-ip=52.101.96.24 Content-Type: multipart/related; boundary=\"_005_LO0P123MB6414497771D5066ED881094BB10A2LO0P123MB6414GBRP_\"; type=\"multipart/alternative\" DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=nhs.scot; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=n8xbfnX4BcU2OjNT511nBap0nOY/cMN8In3zSKckPLk=; b=riWSRPiLLR18w+NfS+2vVGVLnSLG8m74BtjqIIeYocQj60sKCfidh9q4iHkYGyXzQQvZWzSfrCjV8OAl0w1JMK/ya6xHuRCOua5MrqHhUHOtP2a6TzJZ4Z5NdHeXt/dpat7PAZDuZZzo+xzzcfjV9ZMlCyO6lXUvr7GovafwQXkY40hXAectdAIaCNQKmrs5nbXzqJ9fMiopyxGsFsNw6Ae990RiInEUASIZbblzl+TFuMN0AiMwV+V9PWXBBUcr9D5U4S/rqdgiTA0ovsz4JJiP8nf5uT0dk7vSIHUdbMVTdvhq4uS9L60g0erWBjdTr3PdDK/QoCTeOIBv7g9UVg== Date: Mon, 25 May 2026 15:01:33 +0000 From: \"Jenna Omand (NHS Greater Glasgow and Clyde)\" In-Reply-To: MIME-Version: 1.0 Message-ID: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id 3FBktCrjQmSOhFDbXkGoEg for ; Mon, 25 May 2026 15:01:37.129 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRWoB-00000005NXh-43I1\tfor evidence@parse.mmalegal.co.uk;\tMon, 25 May 2026 16:01:36 +0100 Received: from 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helo=LO0P265CU003.outbound.protection.outlook.com; References: Resent-Date: Mon, 25 May 2026 16:01:35 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Re: Subject Access Request Thread-Index: AQHc53PFu4VvAHVT/0WuvlJtmQTwNbYe35KU Thread-Topic: Subject Access Request To: \"evidence@mmalegal.co.uk\" X-Forwarded-For: Jenna.Omand2@nhs.scot evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-MS-Exchange-CrossTenant-AuthAs: Internal X-MS-Exchange-CrossTenant-AuthSource: LO0P123MB6414.GBRP123.PROD.OUTLOOK.COM X-MS-Exchange-CrossTenant-Network-Message-Id: 2e00e072-a252-4f53-6122-08deba6e8287 X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 10efe0bd-a030-4bca-809c-b5e6745e499a X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-CrossTenant-originalarrivaltime: 25 May 2026 15:01:33.1776 (UTC) X-MS-Exchange-CrossTenant-userprincipalname: qJFmyi/pkJdfT4MLXhNMdVPKFPYQJK2VAGRurEzKyzWMK7QAJIzuqxHBAWYOPcsyDpx+uMADdN45HxlZ3Kqv2+Og4b7qdwD0vOzptEfERW8= X-MS-Exchange-Transport-CrossTenantHeadersStamped: LO0P123MB7005 X-MS-Has-Attach: yes X-MS-TNEF-Correlator: X-Originating-IP: 52.101.96.24 X-OriginatorOrg: nhs.scot X-Spam-Report: Action: no action Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: FROM_HAS_DN(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_EQ_ADDR_ALL(0.00) Symbol: ARC_REJECT(1.00) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.46) Symbol: MIME_GOOD(-0.10) Symbol: RCVD_COUNT_THREE(0.00) Symbol: NEURAL_HAM(0.00) Symbol: IP_REPUTATION_HAM(-0.83) Symbol: RWL_MAILSPIKE_POSSIBLE(0.00) Symbol: R_SPF_ALLOW(-0.20) Symbol: DKIM_REPUTATION(-0.74) Symbol: RCPT_COUNT_ONE(0.00) Symbol: ASN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: MIME_TRACE(0.00) Symbol: FUZZY_RATELIMITED(0.00) Symbol: GENERIC_REPUTATION(-0.61) Symbol: SPF_REPUTATION_HAM(-0.73) Symbol: DKIM_TRACE(0.00) X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [nhs.scot, reject] X-Symbol: FROM_HAS_DN(0.00); From header has a display name X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_EQ_ADDR_ALL(0.00); All of the recipients have display names that are the same as their address X-Symbol: ARC_REJECT(1.00); ARC checks failed [signature check failed: fail, {[1] = sig:microsoft.com:reject}] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.46); DKIM verification succeed [nhs.scot:s=selector2] X-Symbol: MIME_GOOD(-0.10); Known content-type [multipart/related, multipart/alternative, text/plain] X-Symbol: RCVD_COUNT_THREE(0.00); Message has 3-5 Received headers [3] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: IP_REPUTATION_HAM(-0.83) [asn: 8075(-0.22), country: US(-0.01), ip: 52.101.96.24(-0.61)] X-Symbol: 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Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

","sender_ip":"185.151.28.75","text":"Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"windows-1252\",\"html\":\"windows-1252\",\"filename\":\"UTF-8\"}","dkim":"{@nhs.scot : pass}","to":"\"evidence@mmalegal.co.uk\" ","subject":"Re: Subject Access Request","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Jenna.Omand2@nhs.scot\"}","attachment1":{"Illuminate\\Http\\UploadedFile":"/tmp/php20liim4aaa7bfKwllks"},"attachment2":{"Illuminate\\Http\\UploadedFile":"/tmp/phplfp7jc9f1pf6beshpb3"}} [2026-05-26 23:15:55] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

A blue and black logo AI-generated content may be incorrect.




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your clients mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 23:15:55, 2026-05-26 23:15:55)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, jenna.omand2@nhs.scot, evidence@mmalegal.co.uk, Re: Subject Access Request,
Sensitive

Good afternoon,

Are you able to advise if I can send the records to this email account?

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive
From: Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>
Sent: 19 May 2026 10:47
To: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Subject: Subject Access Request
 
Sensitive

Hi

Your Client Ref: 100848
Our Ref: Access/JO/0904746151
Client Name: Colin Donnelly

I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address?
 

Regards,

Jenna Omand

Deputy Health Records Manager
Digital Services 
NHS Greater Glasgow & Clyde

Gartnavel Royal Hospital

Glasgow G12 0XH

Stobhill Hospital

Glasgow G21 3UW

E-Mail: Jenna.Omand2@nhs.scot

Phone: 0141 211 0260

 

 

\"A




Sensitive

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.

--------------------------------------------------------------------------------------------------------------------------------------------------------

, Sensitive Good afternoon, Are you able to advise if I can send the records to this email account? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive ________________________________ From: Jenna Omand (NHS Greater Glasgow and Clyde) Sent: 19 May 2026 10:47 To: evidence@mmalegal.co.uk Subject: Subject Access Request Sensitive Hi Your Client Ref: 100848 Our Ref: Access/JO/0904746151 Client Name: Colin Donnelly I have completed our search for your client�s mental health records. Please advise on the best way to send these to you. Do you have an electronic document-sharing site or a secure email address? Regards, Jenna Omand Deputy Health Records Manager Digital Services NHS Greater Glasgow & Clyde Gartnavel Royal Hospital Glasgow G12 0XH Stobhill Hospital Glasgow G21 3UW E-Mail: Jenna.Omand2@nhs.scot Phone: 0141 211 0260 [A blue and black logo AI-generated content may be incorrect.] Sensitive -------------------------------------------------------------------------------------------------------------------------------------------------------- This email is intended for the named recipient only. If you have received it by mistake, please (i) contact the sender by email reply; (ii) delete the email from your system; . and (iii) do not copy the email or disclose its contents to anyone. --------------------------------------------------------------------------------------------------------------------------------------------------------, 2026-05-26 23:15:55, 2026-05-26 23:15:55)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): 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/home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s men...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 23:32:02] production.DEBUG: Inbound email data {"envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"Mark.Corcoran@nrscotland.gov.uk\"}","html":"

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


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National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************"} [2026-05-26 23:32:02] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your clients parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on Time in care records which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 23:32:02, 2026-05-26 23:32:02)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, mark.corcoran@nrscotland.gov.uk, evidence@mmalegal.co.uk, NRS-DP-2026-773 – MMA Legal – Acknowledgement and Request for Clarification – 25 May 2026 – 100281,

Your reference: 100281

NRS reference number: NRS-DP-2026-773

 

Dear MMA Legal,

 

Thank you for the subject access request of 11 May 2026, you made on a behalf of your client.

 

National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. 

 

Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly.

 

Clarification request

 

Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking.

 

 

 

We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR.

 

If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number.

 

These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes.

 

You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds.

 

In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773.

 

Kind regards,

 

Mark Corcoran


********************************************************************** 
This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return.
Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government.
**********************************************************************
 
, Your reference: 100281 NRS reference number: NRS-DP-2026-773 Dear MMA Legal, Thank you for the subject access request of 11 May 2026, you made on a behalf of your client. National Records of Scotland (NRS) holds records on behalf of SG. These records include exempt/closed government files relating to approved and List D schools, children's homes, and prison and borstal services. SG remain the data controller for these records and makes all decisions on access. Therefore, we forwarded your request to the SG Information Assurance and Data Protection Branch mailbox at dpa@gov.scot and the team will coordinate searches of these records and respond to you directly. Clarification request Most of the records NRS holds are not indexed by the names of individuals. Therefore, we need the information requested below to allow us to carry out effective searches. If you do not provide these details, we may not be able to find the information you are seeking. * The address of your client immediately before they were placed in care. If this is not known the name of the town, city and/or local authority will be sufficient. * The names of your client�s parents. We will send one reminder following our request for clarification, and after a period of 30 days, a final email to inform you we will be closing the SAR. If we receive the requested information before the closure date, we will process your request under the same reference number. However, if you send us the requested information following the closure date, we will process your SAR as usual but with a new reference number. These requests are complex in nature, and we endeavour to respond promptly and, in any case, within three months of receipt. We apologise for the delay and any problems this causes. You may find it helpful to read our guidance on �Time in care records� which provides information on records NRS holds. In the meantime, if you have any questions, please contact us by quoting your case number: NRS-DP-2026-773. Kind regards, Mark Corcoran ********************************************************************** This e-mail (and any files or other attachments transmitted with it) is intended solely for the attention of the addressee(s). Unauthorised use, disclosure, storage, copying or distribution of any part of this e-mail is not permitted. If you are not the intended recipient please destroy the email, remove any copies from your system and inform the sender immediately by return. Communications with the Scottish Government may be monitored or recorded in order to secure the effective operation of the system and for other lawful purposes. The views or opinions contained within this e-mail may not necessarily reflect those of the Scottish Government. **********************************************************************, 2026-05-26 23:32:02, 2026-05-26 23:32:02)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s par...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "} [2026-05-26 23:59:49] production.DEBUG: Inbound email data {"to":"evidence@mmalegal.co.uk","envelope":"{\"to\":[\"evidence@parse.mmalegal.co.uk\"],\"from\":\"informationrightsofficer7@edinburgh.gov.uk\"}","text":"Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk","headers":"ARC-Authentication-Results: i=2; fwd-relay1.stackmail.com; smtp.remote-ip=10.4.13.5;\tiprev=pass (mx2.mail.stackcp.net) smtp.remote-ip=10.4.13.5;\tdkim=fail (signature did not verify; headers probably modified in transit)\t\t header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tarc=pass (i=1) header.s=s1 arc.oldest-pass=1 smtp.remote-ip=10.4.13.5 ARC-Authentication-Results: i=1; mx.stackmail.com; smtp.remote-ip=89.16.161.57;\tiprev=pass (axlr8.dh.bytemark.co.uk) smtp.remote-ip=89.16.161.57;\tspf=pass smtp.mailfrom=edinburgh.gov.uk;\tdkim=pass header.d=edinburgh.gov.uk header.s=axlr8 header.a=rsa-sha256;\tdmarc=skipped;\tarc=none ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed; d=fwd-relay1.stackmail.com; s=s1;\tbh=SEhcwGo7r+MZmGijOPuF9XhA2/3L1bVVjq+s/UHfRJU=;\th=Resent-From:Resent-Date:Message-ID:Content-Transfer-Encoding:Content-Type:\t MIME-Version:Reply-To:From:To:Subject:Date:DKIM-Signature;\tb=p4jXFNAhbXfeycwvyEHJWiwiQcO3o3rM8ET0dndhYox7RZ84Sf1vbVuoBJ5xUNtNl0BGDjoGGG\t Z3xd57mOnkBPC42ETa21PAS93RqH3z5fEwtYQz38Wl6U2vFn9k7TXRMQHJ/SurEKe8pU/q7hn4\t w+yO2u7MXGXxgx8KN9DwPjdnHe+unGwFEZ5y/cezNNnImTnWyfz1JyOYEj9aTRq4xlGhICb79o\t RNB+jxbCfUL/6d6ymcxtEZ+ahFwk6j/UWFKhGs4Z0lKIdyDl2y/sMsR2Sw5ftdV/OXFEy5j8vQ\t m7dicAMBdQMBebaaWvuTwP27IpmvQQJP2a/Ib2zWtqggVg==; 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charset=\"iso-8859-1\" DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;\td=edinburgh.gov.uk; s=axlr8; h=Message-Id:Content-Transfer-Encoding:\tContent-Type:MIME-Version:Reply-To:From:To:Subject:Date:Sender:Cc:Content-ID:\tContent-Description:Resent-Date:Resent-From:Resent-Sender:Resent-To:Resent-Cc\t:Resent-Message-ID:In-Reply-To:References:List-Id:List-Help:List-Unsubscribe:\tList-Subscribe:List-Post:List-Owner:List-Archive;\tbh=CQ3iJgvFv9JKrC+Jn4d5pdEPqUI08tDqbHnjLm1+kGs=; b=ZnXL3wk0LziKZXt3PYOoJQJ3kU\tIhZwfShWH9j3XfPVjUU33Wti+j64M56iKBy0UeCVmNB6W2J9uDBYRGEYT8FNH860OrlRbXXRldXxt\tJDIjfqcq0fLP3Z1TG6xzNapRzaILNNQaNFaBnTXm9RasYtfk/MknwXGQgLmufi1i8oIsdqLDuSbir\tes1SU7S9f0YpNJW0OF5BDN9RbSWOA/YVKDqns+gVy3SlxmRt1FN7zdwlHfgY/nGDMGQtQwHwcKzF5\tjXA3gPo8TONJAyHjWiKPRvKEzfpBGOWRYg6rK9yuSNDTec3zEpLE4G2jCHPHe5K6omuPceq6ev3rZ\tQy9aRQjg==; Date: Tue, 26 May 2026 10:56:37 +0100 From: informationrightsofficer7@edinburgh.gov.uk MIME-Version: 1.0 Message-Id: Received: from fwd-relay1.stackmail.com (mxd [185.151.28.75]) by mx.sendgrid.net with ESMTP id TX2BRWZuQoaBtYP8HOrsAQ for ; Tue, 26 May 2026 09:56:58.969 +0000 (UTC) Received: from mx2.mail.stackcp.net ([10.4.13.5] helo=mx2.lhr.stackcp.net)\tby fwd-relay1.stackmail.com with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.2)\t(envelope-from )\tid 1wRoWv-00000009Ur7-1unE\tfor evidence@parse.mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from axlr8.dh.bytemark.co.uk ([89.16.161.57])\tby mx2.lhr.stackcp.net with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384\t(Exim 4.99.3)\t(envelope-from )\tid 1wRoWu-00000002lII-2oxg\tfor evidence@mmalegal.co.uk;\tTue, 26 May 2026 10:56:57 +0100 Received: from [109.228.35.142] (helo=3EE21)\tby axlr8.dh.bytemark.co.uk with smtp (Exim 4.92)\t(envelope-from )\tid 1wRoWc-0004vo-1V; Tue, 26 May 2026 10:56:54 +0100 Received-SPF: pass (mx2.lhr.stackcp.net: domain of edinburgh.gov.uk designates 89.16.161.57 as permitted sender) client-ip=89.16.161.57; envelope-from=informationrightsofficer7@edinburgh.gov.uk; helo=axlr8.dh.bytemark.co.uk; Reply-To: informationrightsofficer7@edinburgh.gov.uk Resent-Date: Tue, 26 May 2026 10:56:57 +0100 Resent-From: evidence@mmalegal.co.uk Subject: Subject Access Request Ref edir:61611 To: evidence@mmalegal.co.uk X-AXLR8-Spam-Report: No, hits=0.9 required=5.0 tests=BAYES_00,CTE_8BIT_MISMATCH,FSL_HELO_NON_FQDN_1,HELO_NO_DOMAIN,RCVD_IN_DNSWL_BLOCKED,RDNS_NONE,SPF_PASS,URIBL_BLOCKED autolearn=no autolearn_force=no version=3.4.2 X-AXLR8-Spam-Score: 0.9 (/) using domain rules: messagestore.co.uk X-Axlr8-SystemFilter: ok X-Forwarded-For: informationrightsofficer7@edinburgh.gov.uk evidence@mmalegal.co.uk X-Forwarded-To: evidence@parse.mmalegal.co.uk X-Originating-IP: 89.16.161.57 X-Spam-Report: Action: no action Symbol: RCVD_COUNT_TWO(0.00) Symbol: FROM_EQ_ENVFROM(0.00) Symbol: TO_DN_NONE(0.00) Symbol: MIME_GOOD(-0.10) Symbol: NEURAL_HAM(0.00) Symbol: DKIM_REPUTATION(-0.63) Symbol: R_SPF_ALLOW(-0.20) Symbol: GENERIC_REPUTATION(-0.10) Symbol: ASN(0.00) Symbol: FROM_NO_DN(0.00) Symbol: MISSING_XM_UA(0.00) Symbol: SPF_REPUTATION_HAM(-0.53) Symbol: DKIM_TRACE(0.00) Symbol: DMARC_POLICY_ALLOW(-0.50) Symbol: TO_MATCH_ENVRCPT_ALL(0.00) Symbol: RCVD_TLS_LAST(0.00) Symbol: R_DKIM_ALLOW(-1.32) Symbol: RWL_MAILSPIKE_GOOD(-0.10) Symbol: IP_REPUTATION_HAM(-0.28) Symbol: FUZZY_RATELIMITED(0.00) Symbol: ARC_NA(0.00) Symbol: RCPT_COUNT_ONE(0.00) Symbol: R_BAD_CTE_7BIT(3.50) Symbol: MIME_TRACE(0.00) Symbol: HAS_REPLYTO(0.00) Symbol: REPLYTO_EQ_FROM(0.00) X-Symbol: RCVD_COUNT_TWO(0.00); Message has two Received headers [2] X-Symbol: FROM_EQ_ENVFROM(0.00); From address is the same as the envelope X-Symbol: TO_DN_NONE(0.00); None of the recipients have display names X-Symbol: MIME_GOOD(-0.10); Known content-type [text/plain] X-Symbol: NEURAL_HAM(0.00); Neural network HAM [-1.000] X-Symbol: DKIM_REPUTATION(-0.63) [-0.63501134286625] X-Symbol: R_SPF_ALLOW(-0.20); SPF verification allows sending [+ip4:89.16.161.57] X-Symbol: GENERIC_REPUTATION(-0.10) [-0.10266048576496] X-Symbol: ASN(0.00) [asn:35425, ipnet:89.16.160.0/19, country:GB] X-Symbol: FROM_NO_DN(0.00); From header does not have a display name X-Symbol: MISSING_XM_UA(0.00); Message has neither X-Mailer nor User-Agent header X-Symbol: SPF_REPUTATION_HAM(-0.53) [-0.53372798966175] X-Symbol: DKIM_TRACE(0.00); DKIM trace symbol [edinburgh.gov.uk:+] X-Symbol: DMARC_POLICY_ALLOW(-0.50); DMARC permit policy [edinburgh.gov.uk, reject] X-Symbol: TO_MATCH_ENVRCPT_ALL(0.00); All of the recipients match the envelope X-Symbol: RCVD_TLS_LAST(0.00); Last hop used encrypted transports X-Symbol: R_DKIM_ALLOW(-1.32); DKIM verification succeed [edinburgh.gov.uk:s=axlr8] X-Symbol: RWL_MAILSPIKE_GOOD(-0.10); From address is listed in Mailspike RWL - good reputation [89.16.161.57:from] X-Symbol: IP_REPUTATION_HAM(-0.28) [asn: 35425(-0.18), country: GB(-0.00), ip: 89.16.161.57(-0.09)] X-Symbol: FUZZY_RATELIMITED(0.00); Fuzzy rate limit is reached [rspamd.com] X-Symbol: ARC_NA(0.00); ARC signature absent X-Symbol: RCPT_COUNT_ONE(0.00); One recipient [1] X-Symbol: R_BAD_CTE_7BIT(3.50); Detects bad Content-Transfer-Encoding for text parts [7bit] X-Symbol: MIME_TRACE(0.00) [0:+] X-Symbol: HAS_REPLYTO(0.00); Has Reply-To header [informationrightsofficer7@edinburgh.gov.uk] X-Symbol: REPLYTO_EQ_FROM(0.00); Reply-To header is identical to From header Message-ID: E1wRoWc-0004vo-1V@axlr8.dh.bytemark.co.uk X-Milter-Del: X-Spam X-Spam-Score: -0.3 (/) X-Stackmail-Forwarder: evidence@mmalegal.co.uk","dkim":"{@edinburgh.gov.uk : fail (signature did not verify: crypto/rsa: verification error)}","sender_ip":"185.151.28.75","SPF":"softfail","from":"informationrightsofficer7@edinburgh.gov.uk","subject":"Subject Access Request Ref edir:61611","attachments":"0","charsets":"{\"to\":\"UTF-8\",\"from\":\"UTF-8\",\"subject\":\"UTF-8\",\"text\":\"iso-8859-1\"}"} [2026-05-26 23:59:49] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioners Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 23:59:49, 2026-05-26 23:59:49)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, informationrightsofficer7@edinburgh.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Ref edir:61611, ?, Investigations Team Date: 26/05/2026 Our ref: 61611 Your ref: Client: Mr Bernard Lewis Dear Investigations Team I refer to your request for information which was received on 24/04/2026. We have dealt with your request in accordance with Article 15 of the General Data Protection Regulation (GDPR). We understand that your request is due on 26/05/2026. However, unfortunately we are unable to meet this deadline. This delay is due to receiving documentation late back from the Service. I need time to review approx. 527 pages of documentation for your request. As well as due to unprecedented demand for this service, for which we have taken measures to ensure we can respond to all requests in the order we received them. We apologise for the delay in sending you the information you requested, and we understand this may be disappointing. We want you to know we are working on it, and endeavouring to get you our response as soon as we can. If you have any questions or concerns about how we have dealt with your request, please do not hesitate to get in touch. If you would like to know more about data protection, or your information rights in general, the Information Commissioner�s Office is responsible for promoting and enforcing the General Data Protection Regulation and the Data Protection Act 2018. And can also provide general advice regarding your information rights. In addition to the information online at www.ico.org.uk, they also have a telephone helpline, 0303 123 1113, which is charged at a local rate. Yours sincerely Ann Lee Information Rights Officer Information Governance Unit Level 2:1, Waverley Court, Edinburgh EH8 8BG Tel 0131 200 2340 informationrights@edinburgh.gov.uk www.edinburgh.gov.uk, 2026-05-26 23:59:49, 2026-05-26 23:59:49)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #55 {main} [previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x92s Off...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array) #2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id') #5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id') #6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage)) #12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure)) #13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array) #14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array) #15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array) #16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(34): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array) #17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132') #18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke') #19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array) #24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1') #25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #57 {main} "}